The Splendor of Carmichael at Keane

    4921 Keane Dr, Carmichael, CA, 95608
    4.0 · 2 reviews
    • Assisted living

    Pricing

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    Amenities

    4.00 · 2 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      3.8
    • Building

      4.2
    • Value

      3.8

    Location

    Map showing location of The Splendor of Carmichael at Keane

    About The Splendor of Carmichael at Keane

    The Splendor of Carmichael at Keane sits in a quiet spot on Keane Drive in Carmichael, California, and the street is calm, and the house blends into the neighborhood, which might make things feel a bit more familiar for folks who like a residential setting without a lot of fuss, and you'll find only six residents living here at a time, so it stays small, calm, and personal, and people usually know each other's names and get to see the same caregivers every day. The community holds an assisted living license from the state and provides care for older adults who want to keep their independence but could use help with things like bathing, dressing, medication management, or getting around safely, and the staff stay awake around the clock with a 24-hour call system, so help isn't far if someone needs it, and they'll even support folks who don't walk or who need extra incontinence care. There's a focus on making each care plan fit the person, so support is matched to what each resident needs, and the staff make time for things like helping with meals or getting to appointments with their transportation service, and there's always someone ready to lend a hand with laundry, housekeeping, or just some simple company.

    Rooms come as studios, either private or shared, with shared bedrooms starting at $2,750 per month and private ones from $3,680 per month, and every space is furnished, has a bathroom nearby, and features basic safety and handicap modifications, plus sprinkler systems for fire protection, and the property offers housekeeping, maintenance services, plus washers and dryers for use. Residents share meals in a bright dining room where chefs and meal planners work on nutritious menus, and folks with allergies or special diets can get foods suited to them, with meals available all day. There's cable TV and Wi-Fi, a community space for games and arts, and a garden with walking paths, plus a salon and fitness center, which isn't always common in a smaller care home, but it makes simple routines easier, and the home has activity and wellness programs that try to get everyone moving or keeping busy, whether by doing crafts, taking a walk, or joining in on community events. Residents also get support as needed with things like grooming or transfers, and trained personal care assistants help with tasks, so nobody needs to worry about being left out.

    Memory care is another available service, and the community does adjust routines and care for people with memory loss, so seniors with dementia can have help that fits their needs, with more reminders, calming activities, or some extra attention to safety in daily life, and folks can stay here even as their care needs grow, rather than having to move again. The home stands as a long-term alternative to nursing facilities but keeps a homelike feeling, and since there's just six people at a time, the staff-to-resident ratio stays higher, so it's a bit more personal. People give high marks to the friendliness and care here, with reviews averaging 4.5 stars or better out of 5 and an overall review score above 9 on most sites, and awards for activities and overall care show up in public listings, which says the staff try to do a good job making daily life decent and welcoming for seniors. The community does not accept Medicare payment and isn't certified for those benefits, but they do take long-term care insurance, and all services are provided under a Residential Care Elderly license. The Splendor of Carmichael at Keane gives a simple, home-based option for seniors who want a quiet place to live and care that matches what they need, especially for those who value both their privacy and an easy-to-understand routine.

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    State of California Inspection Reports

    58

    Inspections

    5

    Type A Citations

    10

    Type B Citations

    5

    Years of reports

    13 Aug 2025
    Identified deficiencies in failing to submit emergency room information for a resident and in incomplete personnel records for multiple staff after a case management visit.
    • § 9058
    • § 87412
    • § 87211
    13 Aug 2025
    Found the allegation of rough handling UNSUBSTANTIATED; interviews with staff and residents and review of medication records showed residents received care and supervision, and no rough handling occurred, with no deficiencies cited.
    26 Sept 2024
    Found pre-licensing passed and Component III completed; the care home has six bedrooms and six bathrooms, is properly furnished, toxins and cleaners are secured, the medication area is locked, detectors are operational, and hot water is 118 degrees. Application is pending final review by the Centralized Application Bureau, which will contact the applicant with the final status.
    26 Sept 2024
    Confirmed that all licensing requirements were met, including proper furnishings, safety measures, and staff documentation, allowing the application to proceed to final review.
    17 Sept 2024
    Confirmed completion of Component II for a CHOW involving a six-capacity residence with five residents; applicant/administrator took part in a telephonic interview. Confirmed understanding of licensing requirements—license type, resident populations, admission policies, staffing requirements and training, restrictive/prohibited health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness; exit interview conducted and signed copies to be returned by close of business.
    17 Sept 2024
    Confirmed that the applicant/administrator understood licensing laws, facility operations, staffing, emergency procedures, and reporting requirements during a telephone interview for a change in ownership of a residential care facility with five residents.
    27 Aug 2024
    Found no deficiencies; bedrooms and bathrooms were clean and well furnished, hot water at 117.8°F, food supplies stocked, toxins locked away, detectors operational, and medications secured. Reviewed five resident files and two staff files and confirmed current liability insurance.
    27 Aug 2024
    Found staff sufficient in number and with active CPR/First Aid on site. Found unusual incident reports filed, a visitor log maintained, and criminal background clearances verified, with residents receiving care; no deficiencies identified.
    27 Aug 2024
    Confirmed that the care home met all required safety, sanitation, and medication storage standards, with no deficiencies identified during the inspection.
    16 May 2024
    Found no deficiencies after confirming that medical records for a resident's hospitalization and rehab following a 3/20/24 fall were available; the responsible party confirmed these records, and the resident was back at the location and observed in the community.
    16 May 2024
    Verified that medical records related to a resident's recent fall and hospitalization are available through the resident's responsible party, and observed the resident back in the community without any noted deficiencies.
    25 Apr 2024
    Found that meals sometimes did not follow the approved nutritious menu and that staffing was limited, including a time when moldy bagels were found and a family member was asked to provide bread. Found sanitation and care concerns, with trash not emptied, floors not cleaned, delays in care such as showers, and a resident fall linked to insufficient supervision.
    25 Apr 2024
    Found that residents experienced inadequate meal preparation, insufficient staffing, and lapses in cleanliness and hygiene, leading to concerns about health and safety, while some incidents lacked sufficient evidence to confirm violations.
    • § 87555(a)
    • § 87464(f)(4)
    • § 87303(a)
    12 Apr 2024
    Identified that an Emergency Approval to Operate was arranged for the ownership change and a signed copy is expected within a week. Noted a request to terminate the 2022 stipulation and order, and follow-up on criminal background clearances for representatives and administrator certificates.
    12 Apr 2024
    Reviewed an office meeting that addressed a change of ownership, license stipulations, and background clearance status related to the facility.
    03 Apr 2024
    Identified a fall on 3/20 with inconsistent reports about the time, who was present, and whether 911 was called. Identified that one staff member had not been fingerprint-cleared or transferred, that records for another person were unavailable, and that video footage access was denied, raising health and safety concerns.
    • § 87207
    • § 87355(b)(1)
    03 Apr 2024
    Found that caregivers failed to call 911 promptly after a resident's fall, and 911 was not called until another staff member arrived to assess, resulting in a serious injury.
    • § 87465(g)
    03 Apr 2024
    Investigated a resident fall resulting in serious injury, identifying that caregivers failed to call 911 promptly, which posed a significant health and safety risk.
    12 Mar 2024
    Found compliance with all stipulations: staffing was sufficient, CPR/First Aid were on site, unusual incident reports were completed, visitation was allowed, and staff had criminal background clearances; residents were receiving care.
    12 Mar 2024
    Found the care home in compliance and residents receiving care; updated the administrator to reflect a new person.
    12 Mar 2024
    Reviewed compliance with staffing, training, incident reporting, visitation, and background check requirements; found residents receiving appropriate care with no deficiencies noted.
    25 Oct 2023
    Found staff sufficient in number and CPR and First Aid cards current; unusual incident reports filed and visitor logs maintained; all staff have criminal background clearances; residents receiving care. Exit interview conducted; no deficiencies cited.
    25 Oct 2023
    Confirmed that staffing levels, staff certifications, incident reporting, visitation policies, and background clearances met requirements, ensuring residents received appropriate care without deficiencies.
    26 Jul 2023
    Found staffing sufficient, visitation allowed, and all staff had criminal background clearances; observed residents receiving care, with no deficiencies cited.
    26 Jul 2023
    Reviewed and found the facility to be in compliance with staffing, visitation, and background check requirements, with residents receiving appropriate care.
    13 Jul 2023
    Found no deficiencies after an unannounced visit, with health and safety checks of interior and exterior areas showing no violations. Reviewed resident and staff records, confirmed medication orders were signed, discussed training and documentation, noted a malfunctioning fire door release, and that liability insurance was requested.
    13 Jul 2023
    Found no deficiencies during an unannounced visit, which included a tour of the interior and exterior, review of resident and staff files, and discussion of safety, medication practices, staff training, and fire safety procedures.
    13 Jun 2023
    Found that all stipulation conditions were met on 6/13/22, and the home was clean, safe, and sanitary. Licensee will continue recording resident acknowledgments of the probationary status on file.
    13 Jun 2023
    Reviewed compliance with conditions of a prior stipulation; everything was found to be in order, the environment was clean and safe, and no deficiencies were noted.
    07 Mar 2023
    Found that the family of a deceased resident was not refunded fees until 22 days after belongings were moved out, and this created health and safety risks for residents.
    07 Mar 2023
    Found that family of a deceased resident was not refunded fees until 22 days after belongings were moved out, indicating a violation that posed health and safety concerns.
    • § 1569.652(c)
    12 Dec 2022
    Identified multiple issues during the visit: two staff members were not wearing masks, essential paperwork and several personnel files were missing or not linked to the site, a required posting was not displayed, and deficiencies were noted on several forms. Provided a probation license to the administrator and requested the quarterly staff schedule.
    12 Dec 2022
    Reviewed compliance issues related to staff documentation, posting requirements, and mask mandates during a quarterly oversight visit, noting deficiencies and areas needing improvement.
    • § 87411
    • § 87412
    27 Oct 2022
    Identified an order for immediate exclusion of a worker from all licensed facilities, prohibiting them from working, living in, or contacting clients. No deficiencies were issued.
    27 Oct 2022
    Confirmed an immediate exclusion order was issued requiring removal of a staff member from contact with clients, following a visit that adhered to COVID-19 safety protocols.
    22 Aug 2022
    Found no deficiencies after an unannounced annual visit, noting a clean, well‑maintained setting with proper safety features, secured medications and toxins, adequate food supplies, and functioning alarms. Documentation updates were requested.
    22 Aug 2022
    Confirmed that the facility passed a required annual inspection, with observed safety measures, adequate supplies, and no deficiencies noted during the visit.
    11 May 2022
    Found that the required posting met all elements and was relocated to a more conspicuous location; residents and their representatives were notified about a pending legal matter. No deficiencies were cited.
    11 May 2022
    Reviewed compliance with posting requirements and resident notification about a legal matter, finding no violations but recommending improved posting locations and follow-up communication.
    16 Feb 2022
    Found that the allegation that residents were not afforded dignity in their personal relationship with staff was unfounded. Found that the allegation that a resident was not showered and that there was no soap was unfounded.
    16 Feb 2022
    Investigated the allegations that residents were not afforded dignity and were not showered due to lack of soap; found these allegations to be unfounded, with staff and residents providing consistent accounts and observations confirming adequate care and supplies.
    16 Dec 2021
    Investigated signs showed visiting restrictions posted at the entrance, including hours, a limit of one visitor per resident for 20 minutes, and an orange "No Visitors Allowed" sign. Administrators described the visiting restrictions as guidelines later revised, while logs showed multiple visitors and longer visit times, with some posters removed.
    16 Dec 2021
    Found that signs restricting visiting hours and limits to indoor visits were posted, but visitation was not strictly enforced or consistently maintained, and many residents received multiple visitors at different times, making the specific visitation restrictions difficult to confirm.
    29 Jul 2021
    Found no health, safety, or personal rights violations during an unannounced visit and determined the site was in substantial compliance with infection control at that time.
    29 Jul 2021
    Confirmed that thorough health and safety measures were in place during an unannounced visit, with no violations observed in infection control or other areas.
    07 Jun 2021
    Found that two caregivers quit after payday, leaving only a few staff, while the administrator delivered a large grocery shipment and loaded it into the garage refrigerator. Observed residents reporting adequate food and that no deficiencies were cited.
    07 Jun 2021
    Reviewed a situation where staff quit after receiving paychecks, leaving residents reportedly well-fed and cared for, with no current deficiencies identified. Staff responded to COVID precautions, and residents expressed satisfaction with their care and food provision.
    27 May 2021
    Found one resident present and staffing adequate; no deficiencies cited; exit interview conducted.
    27 May 2021
    Confirmed that the setting was safely maintained with sufficient staffing and only one resident present during a virtual visit.
    20 May 2021
    Identified no health and safety issues during a virtual visit, with three residents present and two staff interviewed. Noted two staff were not listed on the LIC 500; no deficiencies cited.
    20 May 2021
    Reviewed the facility's staffing documentation and confirmed some staff schedules did not match the current LIC 500; no health and safety concerns were identified.
    14 May 2021
    Found no health and safety concerns after a remote tour and reviewed licensing paperwork; no deficiencies were cited.
    14 May 2021
    Reviewed a tele-visit and on-site inspection demonstrating compliance with staffing and safety standards, with updated care plans requested and no deficiencies noted.
    22 Apr 2021
    Found five residents living at the home, with only two staff on site and the owner/administrator at another related site with another staff. No deficiencies were cited, and an exit interview was conducted by phone due to technological issues.
    22 Apr 2021
    Confirmed there were five residents living in the facility and that only two staff members, including the administrator, were on-site at the time of the visit, with the administrator being at another related location.
    06 Nov 2020
    Identified a medication mix-up where one resident's medicine was included in another resident's discharge supplies and later destroyed by a hospice nurse; and found that two residents died and their deaths were not reported as required.
    06 Nov 2020
    Identified that residents were not informed about planned flooring work before it started, risking personal rights, and noted inconsistent Covid screening and unclear mask guidance during that period. Some allegations were supported by evidence, while others were not proven.
    • § 87468.1(a)(8)
    06 Nov 2020
    Found that medication was mistakenly included in discharge supplies for a resident and later destroyed, and that the facility failed to report two resident deaths as required. Identified immediate and potential health and safety risks to residents due to these issues.
    • §
    • §

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