Pricing ranges from
    $6,150 – 9,630/month

    Willow Creek Alzheimer's & Dementia Care Community

    22424 Charlene Way, Castro Valley, CA 94546
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.71·(14)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.8
    • Meals

      4.7
    • Amenities

      4.0
    • Value

      4.7

    Pros

    • Compassionate, attentive caregiving staff
    • Family-oriented, supportive culture
    • Staff who go above and beyond for residents
    • Preservation of resident dignity
    • Clean, well-maintained building and grounds
    • Large, pleasant outdoor spaces and peaceful atmosphere
    • Positive staff–resident social interactions
    • Engagement of residents in daily activities
    • Hospitality toward visiting family (meals and support)

    Cons

    • Limited public information on clinical outcomes and quality metrics
    • Potential variability in individualized care experience
    • Few specifics available about structured activity programming
    • Unclear consistency of dining program and menu variety
    • Scale-related coordination challenges in a large facility

    Summary of reviews

    Across the collected summaries, the strongest and most consistent theme is the quality of direct caregiving. Families described staff as compassionate, attentive, and willing to go beyond routine duties to support residents and relatives. Several accounts emphasize preservation of dignity and continuity of care; one family attributed extended well-being to the team’s attention. Positive staff–resident interactions and a generally hospitable tone were frequent highlights.

    The facility projects a family-focused culture. Reviewers noted staff support during end-of-life moments, including practical gestures such as preparing meals for visiting relatives and offering condolences. These behaviors contributed to an overall impression of a residential environment that prioritizes family engagement and emotional support alongside daily care.

    Physical plant and atmosphere are also cited favorably. Comments reference a clean interior, well-kept grounds, and large outdoor spaces that foster a peaceful atmosphere and pleasant visitation. The setting and landscaping appear to be meaningful contributors to families’ positive impressions of the community.

    Less information is available in the summaries about formalized programs and operational metrics. There are few specifics regarding the breadth and scheduling of structured activities beyond daily engagement, and limited commentary on regular dining menu variety or formal quality indicators. This leaves some uncertainty about programmatic consistency, clinical outcome tracking, and how care experience may vary across the larger facility.

    In short, the prevailing pattern in these summaries is of a caring, family-centered memory care community with attentive staff, dignified caregiving, and attractive grounds. Prospective residents and families will likely find strength in the interpersonal aspects of care and the facility’s environment; they may wish to request additional detail about clinical quality measures, activity schedules, and dining menus to assess operational consistency and personalization at scale.

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    Location

    Willow Creek Alzheimer's & Dementia Care Community is located at 22424 Charlene Way, Castro Valley, CA, 94546.

    About Willow Creek Alzheimer's & Dementia Care Community

    Willow Creek Alzheimer's & Dementia Care Center is located in Castro Valley, CA and offers a secure and spacious community for residents to thrive in. The facility is set on over an acre of grounds, with wide hallways and outdoor walking paths that residents can enjoy. The enclosed patio is scented with pear trees, creating a tranquil and inviting atmosphere for residents to relax and socialize in.

    The community at Willow Creek is designed to cater to the specific needs of individuals living with Alzheimer's and dementia. The staff at Willow Creek are dedicated to providing quality and compassionate care to each resident, treating them with respect and helping them maintain their independence as much as possible. Residents have the opportunity to participate in a variety of activities to keep them engaged and stimulated, ensuring their time spent at Willow Creek is enjoyable and fulfilling.

    One of the highlights of Willow Creek is the large outdoor aviary, which is a favorite among residents. The gazebo also provides a perfect spot for family gatherings and resident activities. The facility can accommodate up to 48 residents, creating a close-knit community where individuals can feel safe and supported. The staff at Willow Creek work together seamlessly, demonstrating amazing teamwork and a positive attitude in all situations.

    Families of residents at Willow Creek have expressed their gratitude for the excellent care provided by the staff. They commend the staff for their dedication, patience, and kindness in looking after their loved ones. The clean environment, delicious food, and thoughtful amenities such as the fish tank and TV area create a comfortable and welcoming atmosphere for residents and their families to enjoy. Willow Creek Alzheimer's & Dementia Care Center truly goes above and beyond to ensure the well-being and happiness of each resident in their care.

    People often ask...

    Willow Creek Alzheimer's & Dementia Care Community offers competitive pricing, with rates starting at a cost of $6,150 per month.

    Willow Creek Alzheimer's & Dementia Care Community offers assisted living and memory care.

    There are 5 photos of Willow Creek Alzheimer's & Dementia Care Community on Mirador.

    The full address for this community is 22424 Charlene Way, Castro Valley, CA 94546.

    No, Willow Creek Alzheimer's & Dementia Care Community does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number019201622
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity49 residents
    LicenseeASRAM LIVING LLC
    EffectiveSeptember 22nd, 2026
    View the official license record

    Inspection Reports

    19

    Reports

    1

    Type A Citations

    2

    Type B Citations

    6

    Complaints

    6

    Years

    09 Oct 2026Inspection
    Found no deficiencies.
    15 Sept 2026Inspection
    Observed no deficiencies.
    15 Sept 2026Inspection
    Found no deficiencies. Readiness for licensure observed.
    15 Sept 2026Inspection
    Found no deficiencies cited during the visit. Records and safety systems reviewed were found in order.
    17 Jul 2026Inspection
    Found no deficiencies.
    27 Aug 2025Inspection
    Found no deficiencies cited during a 1-year annual visit. Records and safety measures reviewed were consistent with requirements.
    16 May 2025Complaint
    Investigated an unexplained injury to a resident and a claim that medical care was not sought; found insufficient evidence to support the allegations.
    01 Aug 2024Inspection
    Found no deficiencies during the visit.
    15 Feb 2024Inspection
    Investigated an incident involving a resident who developed a cough and was hospitalized, then returned home with new medications and a diet change and currently receives home health. No deficiencies were issued during the visit.
    29 Sept 2023Inspection
    Observed hot water temperatures in the hallway bathroom and a resident room were above safe levels, with readings of 111.4°F and 107.7°F; medications were securely stored and records for staff and residents were up to date. No deficiencies were cited.
    09 Nov 2022Inspection
    Observed infection-control measures, screening procedures, and PPE availability. No deficiencies cited during the visit.
    12 Oct 2022Complaint
    Investigated a complaint that indoor end-of-life visits were not allowed, despite guidelines.
    • Type B87468.1(11)
    12 Oct 2022Complaint
    Investigated an allegation that a medication was not dispensed correctly, resulting in a questionable death.
    01 Jul 2022Complaint
    Investigated the allegation that staff lacked proper understanding of medication procedures. Findings showed six staff were current with medication training and three demonstrated the procedures.
    14 Sept 2021Inspection
    Observed infection control measures were in place, including COVID-19 signage, PPE, screening of staff, residents, and visitors, hand sanitizer at entry, and regular disinfection of commonly touched surfaces. No deficiencies were cited.
    04 Feb 2021Inspection
    Identified cleaning supplies stored in an unlocked closet, failing to keep toxic substances inaccessible to residents.
    • Type A87705
    20 Jan 2021Inspection
    Investigated an incident where a resident was incorrectly given two vitamins and another resident's medication, discovered immediately.
    • Type B87465 (c)
    20 Aug 2020Complaint
    Determined that the unlawful eviction allegation was unfounded; the resident was never evicted and returned after being cleared from a contagious medical condition.
    10 Jan 2020Complaint
    Found allegation of illegal eviction unfounded. Resident returned to facility same day after consultation between PCP and hospital MD.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Willow Creek Alzheimer's & Dementia Care Community. The information above has not been verified or approved by the owner or operator. For exact information, please contact Willow Creek Alzheimer's & Dementia Care Community directly. There is no cost for this service. We are compensated by the community you select.

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