Overall sentiment across the reviews is strongly positive. Multiple reviewers describe A Caring Touch Board And Care as a well-run, home-like facility where residents receive attentive, individualized care. Reviewers repeatedly highlight the staff’s warmth, willingness to accommodate special requests, and consistent efforts to make residents comfortable and happy. The environment is characterized as clean, roomy, and beautifully arranged, contributing to a strong sense of safety and comfort for residents and their families.
Care quality and medical oversight are key strengths in the reviewers’ eyes. The owner’s clinical credentials (noted as a PA and/or nurse practitioner) are frequently cited as a major reassurance—families say the owner’s involvement and on-call availability put their minds at ease and enhances confidence in clinical decision-making. Reviewers emphasize personalized attention (for example, individualized treats and preferences like bringing a favorite donut), regular bathing and hygiene, and an overall caring atmosphere that makes the facility feel like a true home rather than an institutional setting.
Staffing and family communication are consistently praised. Reviewers report helpful, considerate staff who interact positively with both residents and family members. Several comments mention strong first impressions during tours or meetings, virtual touring options, and clear communication—factors that contribute to peace of mind for families. The small-scale, individualized approach appears to allow staff to respond quickly and personally to requests, which reviewers appreciate.
Facilities and amenities are seen as a positive overall: clean, nicely arranged living spaces in a safe neighborhood, with good, home-style meals and an attentive dining experience. Reviewers also mention stimulation and engagement for residents, though the extent of activities is mixed (see concerns). A few notes indicate management is proactive about improvements (for example, a planned cable upgrade) which suggests responsiveness to resident and family feedback.
Noted concerns are limited but should be considered. Several reviewers mention a lack of robust planned activities—described as "limited activities"—which may be more noticeable to families seeking a higher level of organized programming or group engagement. There are also isolated reports about missing personal items; while not widespread in the summaries, this is a practical concern families should review with management and address through inventory or labeling procedures. Another minor concern mentioned by a reviewer relates to the staff gender mix, indicating that some families have preferences about caregiver gender and that the facility’s mix might not always match those preferences. Finally, a couple of comments imply certain entertainment amenities (e.g., cable for sports) have needed improvement, though management appears to be addressing at least some of these items.
In summary, the reviews portray A Caring Touch Board And Care as a small, well-maintained, and compassionate facility with strong clinical oversight from an owner who is a licensed clinician, attentive and accommodating staff, and a home-like environment that residents and families appreciate. The most frequent positives are individualized care, cleanliness, good meals, and the reassurance provided by the owner’s medical involvement. The principal issues to probe further—if you are evaluating placement—are the scope and frequency of scheduled activities, policies and safeguards around residents’ personal items, and any specific caregiver gender preferences. Overall, reviewers uniformly recommend the facility and describe a high level of family satisfaction and resident happiness.
