Pricing ranges from
    $6,916 – 8,990/month

    Marbella Chico

    1351 E Lassen Ave, Chico, CA, 95973
    4.1 · 48 reviews
    • Assisted living
    • Memory care

    Pricing

    $6,916+/moSemi-privateAssisted Living
    $8,299+/mo1 BedroomAssisted Living
    $8,990+/moStudioAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program
    • Respite program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.13 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.1
    • Meals

      4.0
    • Building

      4.3
    • Value

      3.9

    Location

    Map showing location of Marbella Chico

    About Marbella Chico

    Marbella Chico sits in Chico, California, and provides assisted living, memory care, and independent living for seniors. The community, sometimes called Prestige Assisted Living at Chico, offers a mix of support for folks who need some help with daily needs and memory care for those living with dementia or Alzheimer's. Residents get care tailored to them, whether it's help with medication reminders, getting around, or personal care like grooming in the salon or help with laundry. The staff supports each resident with unique care plans and monitors units for safety, and there's an emergency call system in place, which brings peace of mind for families. Dining comes in many forms, including chef-prepared meals served restaurant-style in the Elevate® dining room, with guest meals and kitchenettes available too, and if someone likes, they can cook in their own unit.

    The Vibrant Life® calendar fills the days with recreation, outings to local attractions, devotionals, games to keep the mind sharp, music, arts and crafts, and more, while planned and impromptu activities help nurture body, heart, mind, and soul. Residents can read in the library, get fresh air in the green courtyards, join in fitness programs set up by the Personal Exercise Program (PEP) Coordinator, and visit with their pets in pet-friendly apartments. Those with memory care needs receive specialized support through programs called Expressions, designed to reduce confusion and prevent wandering, all while providing comfort and social opportunity.

    Marbella Chico welcomes older adults who want a homelike environment with freedom and social life, offers both indoor and outdoor common areas, and hosts entertainment and craft rooms. The staff can help with transportation, shopping trips, and provides parking for cars. Residents get weekly housekeeping, linen changes, and access to a beauty salon and barber shop. Housekeeping and maintenance keep the place comfortable, while amenities cover everything from cable TV to concierge help. There are devotional and religious services both onsite and offsite for spiritual support. Residents can bring their pets, enjoy a traditional yet elegant setting, and expect community celebrations or quiet comforts as they like. Marbella Chico is licensed and meets state requirements, and is part of Integral Senior Living. The community's gallery and floor plans show more about how they set up the spaces, and scheduled tours let potential residents see if it feels like home.

    People often ask...

    State of California Inspection Reports

    32

    Inspections

    9

    Type A Citations

    3

    Type B Citations

    6

    Years of reports

    27 Aug 2024
    Confirmed that staff did not follow resident's needs and service plan after surgery, leading to a medical error.
    • § 87463(a)
    31 Jul 2024
    Found a violation of regulations regarding unauthorized energy surcharges, issued deficiency, and required refunds to residents.
    • § 1569.655
    11 Jul 2024
    Interviews and document review regarding alleged inappropriate interactions between residents did not provide enough evidence to support the claim.
    11 Jul 2024
    Interviewed staff and residents to investigate allegations of inappropriate interactions between residents and improper administration of medications, ultimately finding insufficient evidence to support the claims.
    11 Jul 2024
    Inspection confirmed safety and cleanliness of the facility, with no immediate violations observed.
    • § 87309(a)
    11 Jun 2024
    Investigated allegations of staff misconduct at the facility, including claims of sexual abuse, neglect in incontinence care, improper medication distribution, lack of dignity and respect, slow call button response times, overcharging for services, rough handling of residents, failure to monitor changes in condition, and inadequate dietary accommodations.
    17 Jan 2024
    Reviewed an incident involving a resident, discussed challenges with the ombudsman and facility staff, and confirmed no deficiencies cited after this visit.
    07 Dec 2023
    Confirmed that the complaint regarding the signal system at the facility was unfounded.
    25 Oct 2023
    Interviews and document review regarding allegations of a resident with shingles not isolating themselves resulted in conflicting statements and lack of evidence to substantiate the claim.
    25 Oct 2023
    Confirmed that the signal system was not working due to a cyber incident, but staff ensured residents' needs were met by conducting 30-minute checks.
    08 Aug 2023
    Confirmed no deficiencies found during inspection, ensuring safety and well-being of residents.
    23 May 2023
    No deficiencies cited during the visit in response to the incident report of a spark occurring while changing a wall unit HVAC system.
    12 Jan 2023
    Determined the complaint regarding a bed bug infestation was unfounded, as no evidence or record indicated the presence of the alleged resident linked to the issue.
    04 Oct 2022
    Confirmed unsanitary conditions, medication errors, and inadequate staffing levels at the facility, impacting resident care and safety. Identified the need for regular updates to residents' medical assessments.
    • § 87303(a)
    • § 87468.2(a)(8)
    • § 87465
    • § 87411
    04 Oct 2022
    Confirmed the presence of issues related to a previous complaint at the facility during an unannounced visit by a Licensing Program Analyst.
    14 Sept 2022
    Confirmed that the facility met all required standards during the inspection, with no deficiencies found.
    27 May 2022
    Investigated an allegation that staff care led to a resident's injury and found it unsubstantiated due to insufficient evidence. Staff unaware of any injury before the resident was sent to the hospital for an unrelated issue.
    30 Nov 2021
    Found allegations of neglect, malnourishment, lack of supervision resulting in a fall, failure to report to resident's representative, and failure to respond to resident's change in condition. Unsubstantiated lack of supervision resulting in a fall and hospitalization.
    27 Sept 2021
    Confirmed no deficiencies found during the inspection.
    22 Jul 2021
    Investigated allegations of staff handling residents roughly, making them shower with cold water, and not reporting incidents as required; all allegations found to lack sufficient evidence and thus, unsubstantiated.
    21 Jul 2021
    Confirmed allegation about not timely seeking medical attention. Substantiated allegation of resident sustaining multiple falls at the facility.
    • § 87464(f)(1)
    • § 87465(a)(1)
    25 Jun 2021
    Investigated allegations that staff failed to properly feed residents and found both allegations unsubstantiated, noting that residents were satisfied with meals and snacks. Also examined conditions and found them satisfactory, though it was noted that the dining area carpet needed replacement, but no safety hazards or unsanitary conditions were present.
    28 Sept 2020
    Findings showed no evidence of overcharging as alleged in the complaint, with appropriate refunds given and services charged for provided to the resident.
    06 Apr 2020
    Confirmed findings of a complaint regarding cleanliness issues in the kitchen and dining area.
    • § 87303(a)
    06 Apr 2020
    Confirmed allegations of cleanliness and repair issues at the facility were unsubstantiated. Allegations of staff working sick and delayed response to resident call buttons were also unsubstantiated.
    06 Apr 2020
    Investigated complaints regarding napkin cleanliness, MRSA reporting, use of personal protective equipment, and resident transfer equipment, with all allegations determined to be unsubstantiated due to lack of evidence.
    02 Jan 2020
    Investigated allegations of delayed staff response to resident call buttons and failure to administer medications correctly, finding insufficient evidence to confirm either claim.
    07 Dec 2019
    Confirmed fall with injury incidents for a resident, with deficiencies cited during the visit.
    • § 87458
    • § 80061
    17 Nov 2019
    No violations found during the unannounced case management visit in response to an incident reported to Community Care Licensing.
    07 Nov 2019
    Allegation of staff working against physician order was investigated and not proven to be true. Staff member was authorized to work and precautionary measures were taken as recommended.
    22 Oct 2019
    Interviews with staff and residents revealed that allegations of mishandling medications, failing to provide resident needs, and speaking inappropriately to residents were not substantiated.
    22 Oct 2019
    Investigated allegations of staff failing to meet residents' toileting, laundry, trash disposal, and hygiene needs. Found each complaint unsubstantiated due to insufficient evidence.
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