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    Westmont of Chico

    2750 Sierra Sunrise Terrace, Chico, CA, 95928
    4.8 · 131 reviews
    • Independent living
    • Assisted living
    • Memory care
    For pricing and availability(510) 508-4507
    For the front desk(530) 767-3886
    AnonymousCurrent/former resident
    5.0

    Kind staff and excellent care

    I live here and I'm very happy: the staff are kind, attentive and professional, the food is restaurant-quality, and there are endless, well-run activities that keep residents engaged. The grounds are beautiful and clean, care is compassionate and reliable across levels, transitions were smooth, and I'd highly recommend this community.

    Pricing

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    Amenities

    4.82 · 131 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      4.6

    • Staff

      4.8

    • Meals

      4.7

    • Amenities

      4.7

    • Value

      3.4

    Location

    Map showing location of Westmont of Chico

    About Westmont of Chico

    Westmont of Chico sits in Sierra Sunrise Village, in Chico, California, right near California Park Lake, and boy, you see those scenic views from many rooms and outdoor spots, and you get that feeling that things are peaceful and calm, but folks stay active here too, because this place has a lot going on all over its three floors. The building has studio, one-bedroom, and two-bedroom apartments, some with kitchenettes or full kitchens, plus in-unit laundry, so you can choose what makes your life easier or more private, and most utilities come included, which saves some headaches. Pets are welcome, so people don't have to say goodbye to their animals if they move here, and everything is made to be handy for folks who need it-like wide halls, elevators, and good lighting, and even handicap accessible spaces, so moving about isn't such a bother.

    At Westmont of Chico, you find independent living for people who just want a maintenance-free place with activity and social time built in, but you also see assisted living with the right help for bathing, dressing, medicine management, or whatever someone needs, and there's a memory care service, called Roseleaf Senior Care, set up for people with Alzheimer's or other memory challenges, and their staff use different techniques to make life less confusing and more secure, and activities give folks something to look forward to. The care team, always around day and night, pays attention to each resident and tries to set up care based on each person's needs, so everyone can feel supported and safe, while hanging onto some independence. For people who need more help, like respite care, hospice, or skilled nursing, on-site services are offered, so people can stay in the same community as their needs change over time.

    Daily life here includes meals that are made by chefs with nutrition in mind, served restaurant-style in pleasant dining areas, so eating's a social event and not a chore, and there are so many activities and programs you could join, from ballroom dancing, volunteering, museum afternoons, game rooms, movie nights in the theater, or trips to parks and shops. There's a library, fitness center, heated indoor pool, activity and game rooms, a salon and barber shop, and outside, residents walk on trails, sit on patios, or enjoy the park-like eleven-acre grounds. People get help with housekeeping and laundry, plus there's scheduled transportation for errands or appointments, and concierge services for extra help or questions. Westmont of Chico lets residents live with privacy and comfort, choosing when and how they want to join the community or have quiet time in their private space, so people can enjoy their retirement years with support nearby, social opportunities, and comfort every day.

    People often ask...

    State of California Inspection Reports

    74

    Inspections

    27

    Type A Citations

    3

    Type B Citations

    6

    Years of reports

    09 Nov 2021
    Identified unlawful eviction as the allegation; administrator admitted it occurred but did not carry it out. Found that the allegation that residents were not provided activities meeting their needs could not be supported; six residents stated their needs were being met, and no deficiencies were cited.
    29 Oct 2022
    Found no deficiencies and no health, safety, or personal rights violations. Observed compliant infection control, adequate food, available hand sanitizers, and proper safety equipment and signage; administrator license was current.
    08 Jul 2021
    Identified that visitors were not screened for COVID-19, with missing sign-in/out records on July 2 and July 7 and no screening on July 8; evidence showed staff did not enforce screening protocols.
    • § 87468.19(a)(2)
    14 Jan 2025
    Investigated an unannounced collateral visit, spoke with the administrator about an unrelated incident, and found no deficiencies in the evaluated areas.
    06 Oct 2021
    Found no health, safety, or personal rights violations during an unannounced infection-control review; the infection-control domain showed substantial compliance.
    29 Dec 2022
    Found that a resident lost balance and fell, sustaining hip and head injuries, was transported to the hospital for evaluation, returned the same day with no new orders, and placed on 48-hour monitoring, and is doing well.
    11 Sept 2024
    Found compliance with stipulation requirements, including sufficient staff and training, and the Daily Resident Meal Check List in use. Notified residents or their responsible parties of the stipulation; submitted hiring and training documentation; and ensured timely incident reporting; no deficiencies cited.
    24 Feb 2022
    Reviewed two incident reports about falls: one on 1/8/2022 where a resident fell from bed and required medical attention, and another on 1/10/2022 where a resident tripped, reported pain, and declined EMS transport. Occupational therapy assessments followed, and no further falls occurred.
    21 Feb 2024
    Found staffing adequate and trained, residents and their representatives informed of the stipulation, Daily Resident Meal Check List in operation, hiring and training practices being prepared, incidents reported promptly, and overall compliance observed.
    22 May 2025
    Found staffing sufficient in number and competency with adequate training, and residents and their responsible parties informed about the stipulation. Found hiring and training practices documented, the Daily Resident Meal Check List included in the plan of operations to ensure meals are served, incidents reported timely, and no deficiencies cited.
    • § 9058
    15 Sept 2022
    Identified falsification of meal attendance records, which allowed a resident's fall and injuries to go undetected. Found that key fob records showed the resident remained in their room and was not checked on for at least 24 hours, with staff delaying timely medical attention amid staffing shortages.
    • § 87207
    • § 87205
    23 May 2024
    Found compliance with the stipulations: staffing, qualifications, and training adequate with back-up coverage; probationary license notification provided to residents and prospective residents; Daily Resident Meal Check List maintained in the plan of operations; hiring and training documentation submitted; incidents reported timely with required follow-up; no deficiencies cited.
    30 Nov 2023
    Verified that the posted notice met all required elements and that the administrator’s training was approved; no deficiencies identified. Confirmed a letter to residents and the Ombudsman planned for 12/1/23 and that an exit interview was conducted.
    26 Oct 2023
    Found no health, safety, or personal rights violations after an unannounced visit and tour of living areas, bedrooms, bathrooms, kitchen, and common spaces. Found adequate food supplies, proper toxin storage, functioning detectors and fire extinguishers, and overall clean, well-maintained conditions.
    01 Oct 2024
    Found no health, safety, or personal rights violations; areas observed were clean, in good repair, and medications secured. Maintained emergency equipment and safety systems, ensured adequate food supplies, conducted monthly disaster drills, and found no deficiencies.
    16 Dec 2024
    Found staffing sufficient and trained to meet residents’ needs; informed residents and responsible parties about the probationary license; Daily Resident Meal Check List included in the plan of operations; hiring and training practices with job descriptions documented; and unusual incident reports submitted timely. No deficiencies observed.
    28 Feb 2023
    Identified that a resident did not receive timely medical attention after an unwitnessed fall, with staff falsifying meal and check records that delayed care. The resident sustained a broken right femur and pressure injuries, remained in their room for about two days before discovery, and a civil penalty was assessed for the serious injury.
    15 Sept 2022
    Found that staff neglected to supervise and check on a resident, who remained in their room from 3/20/2022 until discovery on 3/22/2022, leading to an unwitnessed fall and serious injuries with delayed medical care. Evidence indicated the resident did not receive timely attention after missing meals.
    • § 87468.2(a)(8)
    • § 87464(f)(1)
    05 Nov 2020
    Identified that a caregiver worked while symptomatic after reporting to supervision and continued to work for several days without management follow-up or an assessment of risk to residents.
    • § 87411(f)
    • § 1569.50
    20 Apr 2023
    Confirmed posting of the Department’s intent to revoke the license near the mail boxes on 03/14/2023, observed that it contained all required elements, and noted that no deficiencies were cited.
    29 Dec 2022
    Identified a case-management follow-up after an unusual incident involving a resident who was taken to the hospital by family for evaluation due to multiple falls and increased confusion; the resident later returned to the community and was doing well.
    15 Oct 2024
    Reviewed records for one resident and identified requested documents, including admission agreement, LIC602 Physician’s Report, care plan, care notes, ADL charting for September through October 2024, and incident reports. No deficiencies were issued.
    22 Apr 2021
    Found unsubstantiated neglect/lack of supervision alleging staff failed to provide appropriate supervision, resulting in a resident sustaining serious injuries. Found substantiated neglect/lack of care alleging staff failed to ensure the resident received prescribed medication promptly after returning from the hospital.
    • § 87465(a)(5)
    09 Mar 2022
    Found no health, safety, or personal rights violations during an unannounced visit; no deficiencies were cited and infection control was in substantial compliance.
    05 Nov 2020
    Investigated the allegation that staff were not accurately recording medication logs; interviews and records did not reveal inaccuracies.
    13 Apr 2022
    Identified two self-reported incidents involving falls that injured two residents; both incidents were isolated and medical needs were addressed. Reviewed staff schedules and care plans; no citations were issued.
    24 Apr 2025
    Found a clean, well-maintained home with required resident furnishings, posted daily activities, and a well-stocked kitchen. Observed secure storage for chemicals and medications, an active fire drill in progress with extinguishers recently serviced, and complete documentation for residents and staff; no deficiencies identified.
    • § 9058
    05 Nov 2020
    Identified failures to report an apparent fall and to seek timely emergency care, resulting in a hip dislocation and distal femur fracture, hospice placement, and the resident's death.
    • § 87411(a)
    • § 1569.269(a)(6)
    • § 87465(g)
    06 Jul 2022
    Found staffing met minimum requirements and training completed; resident checks every 15 minutes documented in the courtyards. Noted probationary license terms posted and a request to audit LIC 602 physician reports to identify risks from personal hygiene items; no deficiencies identified.
    25 Apr 2024
    Found no evidence to substantiate the allegations that a resident sustained a fracture due to lack of supervision, that staff mismanaged medications, that conditions were unclean, or that resident-to-resident intimidation occurred. Noted a fall in November 2023 resulting in a hip fracture, with assessments indicating no fall risk and no prior falls during residency.
    05 Jan 2022
    Investigated an allegation that staff were unmasked at a holiday party held in the independent living building because there were no residents in care. Found residents were socially distanced and staff wore masks; no deficiencies were cited.
    29 Nov 2022
    Investigated an allegation that personnel requirements were not met and conduct inimical occurred when a supervisor allowed a caregiver with COVID-19 symptoms to work for several days, exposing residents and staff. A civil penalty of $10,000 was issued.
    06 Jul 2022
    Found the allegations that the resident was overcharged, financially abused, and that the resident's needs were not met to be unfounded.
    02 Apr 2024
    Found the site clean, safe, and well-maintained with no health, safety, or personal rights violations observed. Noted secure storage for medications and toxic chemicals, locked laundry room, detectors in place and recently serviced, a complete first aid kit, and six resident and six staff files reviewed with all required documents.
    16 Feb 2023
    Found no health, safety, or personal rights violations and infection control was in substantial compliance; no deficiencies were cited.
    25 May 2021
    Found no deficiencies or health, safety, or personal rights violations; infection-control practices were maintained during the visit.
    05 Nov 2020
    Found that staff did not contact the physician before giving a PRN medication, contrary to an order requiring physician contact, and administered the medication to a resident on 04/27/2020 at 11:31, with a PRN dose at 05:22 and the routine dose at 09:00. Identified an additional complaint about unsafe medication practices related to the same incident.
    11 May 2023
    Found no deficiencies after an unannounced case-management visit, toured with the resident services coordinator, discussed a couple topics, and reviewed staff training.
    05 Nov 2020
    Identified failures to provide care and supervision for a resident, including not following fall-prevention measures or installing prescribed alarms, which led to multiple falls and injuries; unsafe medication administration and violation of the resident's personal rights were also identified. Civil penalties were assessed.
    • § 1560.269(a)(6)
    • § 87411(a)
    • § 87705(c)(5)
    • § 87303(i)(1)
    • § 87465(a)(2)
    • § 87465(d)(1)
    09 Mar 2022
    Found compliance with the stipulation and order, with staffing at minimum levels, required training completed, and 15-minute checks documented in the courtyards; residents informed that it is operating under a probationary license; no deficiencies cited.
    11 Sept 2024
    Reviewed inspection findings: staffing, notification of probationary status, meal provision, hiring/training practices, incident reporting - facility found to be in compliance, no deficiencies cited.
    23 May 2024
    Reviewed the stipulations of the order and found the facility to be in compliance with staffing, notification, meal checklists, hiring/training practices, and incident reporting requirements. No deficiencies cited.
    25 Apr 2024
    Visited the facility to address complaints regarding resident care and cleanliness, but found no evidence to support the allegations.
    02 Apr 2024
    Observed clean and well-maintained conditions, with no violations found during inspection.
    21 Feb 2024
    Reviewed visit on 2/21/2024. Facility found in compliance with stipulations of the order. No deficiencies cited.
    30 Nov 2023
    Met with Administrator, ensured compliance with health and safety regulations, no deficiencies found.
    26 Oct 2023
    Conducted annual inspection of the facility, no deficiencies were found.
    11 May 2023
    Conducted an unannounced case management visit and reviewed staff training with no deficiencies cited.
    20 Apr 2023
    Confirmed posting of intent to revoke license and mailing of notification to residents. No deficiencies cited during visit.
    28 Feb 2023
    Confirmed allegations of neglect and serious injuries to a resident were substantiated, resulting in a civil penalty issued to the facility by the Department of Social Services.
    16 Feb 2023
    Confirmed no deficiencies observed during inspection.
    29 Dec 2022
    Investigated an incident where a resident experienced multiple falls and increased confusion, resulting in hospitalization. Resident returned to the community and is currently stable.
    29 Nov 2022
    Confirmed failure to meet personnel requirements resulted in allowing a staff member with COVID-19 symptoms to work, leading to a COVID-19 outbreak among residents and staff. A civil penalty was issued as a result.
    29 Oct 2022
    Confirmed no deficiencies found during inspection by Licensing Program Analyst.
    15 Sept 2022
    Confirmed neglect and failure to provide adequate supervision resulted in injuries to a resident.
    • § 87468.2(a)(8)
    • § 87464(f)(1)
    06 Jul 2022
    Confirmed compliance with regulations and requirements during the case management visit.
    13 Apr 2022
    Reviewed two incident reports of resident falls, both resulting in injuries, and discussed implementing a new staff accountability system.
    09 Mar 2022
    Confirmed no deficiencies found during visit to ensure compliance with stipulation order.
    24 Feb 2022
    Reviewed two incident reports related to falls, no deficiencies cited.
    05 Jan 2022
    Visited facility for case management, no deficiencies found, staff observed wearing masks and residents socially distanced.
    09 Nov 2021
    Confirmed unlawful eviction allegation. Unsubstantiated resident needs not being met. No deficiencies cited.
    06 Oct 2021
    Confirmed no deficiencies found during the inspection.
    08 Jul 2021
    Determined that visitors were not being screened for COVID-19 at the facility, violating health and safety protocols.
    • § 87468.19(a)(2)
    25 May 2021
    Confirmed no violations during inspection, facility found to be in substantial compliance with infection control standards.
    22 Apr 2021
    Confirmed lack of supervision allegation; Found lack of care allegation.
    • § 87465(a)(5)
    05 Nov 2020
    Confirmed that staff did not administer medication as prescribed by the physician.
    17 Jul 2020
    Identified violations in the operation of the elderly care facility, leading to the implementation of probationary conditions for the facility to comply with regulations.
    02 Mar 2020
    Identified deficiencies in safety and cleanliness standards during a recent inspection.
    • § 87555(b)(27)
    • § 87705(f)(2)
    • § 1569.696(a)
    12 Feb 2020
    Verified that the individual in question was not working at the facility as per CBCB notice and confirmed no deficiencies during the visit.
    30 Jan 2020
    Visited by state officials, no issues were found during the inspection. Staff will follow up on a previous incident.
    28 Dec 2019
    Confirmed follow-up visits for incidents of falls and UTI, as well as case management for residents with cognitive impairments and anxiety. No deficiencies cited during the visit.
    09 Dec 2019
    Confirmed failure to notify responsible party of rate increase for increased care needs.
    • § 1569.657
    04 Nov 2019
    Confirmed failure to provide a comfortable environment for residents, failure to notify families of room condition, and failure to report flooding at the facility.
    • § 87468.1(a)(8)
    • § 87211(a)(1)
    • § 87468.1(a)(2)
    03 Oct 2019
    Confirmed resident on resident abuse incident, resident removed from facility for safety precaution.

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