I had a very mixed experience. The building, grounds and meals are lovely, activities are engaging, and many staff I met were warm, professional and attentive. However chronic understaffing, high turnover and poorly paid/poorly trained aides produced worrying lapses - neglect, soiled rooms/diapers, nonworking call buttons and inconsistent COVID care. Beautiful facility and great moments, but care quality is uneven; visit multiple times and ask about staffing stability before deciding.
Windchime Of Chico offers a unique approach to senior living, thoughtfully designed to enhance comfort, independence, and well-being for every resident. Situated in the heart of Chico, Windchime Of Chico provides an inviting environment where residents feel truly at home. With beautifully appointed common areas and welcoming private suites, the community strikes a perfect balance between the warmth of home and the benefits of top-tier amenities. Every detail within Windchime Of Chico is crafted to create a nurturing space where residents can relax, engage, and thrive.
Dining at Windchime Of Chico is an experience to look forward to each day. Residents enjoy chef-prepared meals that focus on both flavor and nutrition, served in elegantly set dining rooms that foster a sense of community. Personalized dining options ensure that special dietary needs and individual preferences are honored, allowing everyone to savor delicious meals together. The experienced staff at Windchime Of Chico takes pride in creating a welcoming atmosphere, where mealtime becomes a celebration of good food and company.
Beyond exceptional dining, Windchime Of Chico offers a wealth of enriching programs and activities tailored to residents’ interests and abilities. The community prioritizes creating fulfillment each day through engaging recreation, cultural events, and group outings. Whether participating in a creative arts class, joining a lively game in one of the beautifully designed lounges, or taking a peaceful stroll through the landscaped gardens, residents are encouraged to explore, connect, and discover new passions. The social calendar is thoughtfully curated to ensure opportunities for connection and fun, all while encouraging physical activity, creativity, and social engagement.
The heart of Windchime Of Chico’s reputation lies in the compassionate, personalized care provided to each resident. The professional care team is dedicated to understanding the unique needs and preferences of every individual, ensuring support that not only promotes wellness and safety, but also honors autonomy and dignity. Residents and their families quickly become part of the Windchime Of Chico community, enveloped in an atmosphere of warmth, respect, and genuine concern.
Located in the charming city of Chico, Windchime Of Chico benefits from its proximity to natural beauty and a thriving local culture. Residents enjoy easy access to local parks and gardens, as well as the vibrant downtown area known for its shops, restaurants, and art scene. This ideal location combines peaceful surroundings within the community with the added enrichment of outdoor adventures and city exploration just moments away. At Windchime Of Chico, each day is a celebration of life, comfort, and joyful community living.
People often ask...
Windchime of Chico offers competitive pricing, with rates starting at a cost of $6,545 per month.
Windchime of Chico offers independent living and assisted living.
There are 9 photos of Windchime of Chico on Mirador.
The full address for this community is 855 Bruce Rd, Chico, CA, 95928.
Yes, Windchime of Chico offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
124
Inspections
61
Type A Citations
34
Type B Citations
6
Years of reports
06 Nov 2023
06 Nov 2023
Identified several health and safety deficiencies at the site, including no order for postural supports for residents, one incomplete medical assessment with no tuberculosis test, and expired first aid for staff; disaster drills were not completed in the last year. Also noted adequate food and hot water, and safety devices last serviced in October 2023.
§ 87411(c)(1)
§ 87458(b)(1)
§ 1569.695(c)
§ 87608(a)(3)
§ 87705(c)(5)
16 Dec 2024
16 Dec 2024
Found staffing sufficient according to the stated ratios, with monthly rosters emailed and procedures to report unusual incidents in place. Identified a deficiency where one resident's medication orders were not retained in the residents' file, noted that background checks were completed for staff present, and observed a stipulation notice included for new admissions; determined not in compliance at this time.
08 Apr 2024
08 Apr 2024
Identified that two elopement-related incidents occurred in February 2024 when a resident left the home through a locked door after finding a key, and these incidents were not reported to the Department within the required timeframe.
§ 87211(a)(d)
08 Apr 2024
08 Apr 2024
Found staff sufficient and in compliance with the specified ratios, with monthly rosters emailed. Identified an allegation of medication administration errors in the past three months; criminal background clearances were completed for all staff; residents were notified of the stipulation; no deficiencies were cited.
11 Mar 2025
11 Mar 2025
Found that staff slept in common areas during the night shift. Photos depicted two staff members sleeping—one on a couch in the library and another in a chair in the memory care unit—and both were confirmed as current employees.
§ 87411(a)
29 Aug 2024
29 Aug 2024
Found the allegation that staff allowed unsupervised minors to be present with residents unfounded.
04 Sept 2024
04 Sept 2024
Confirmed that a complaint opened on 08/29/2024 was reviewed during a case management visit at the site; no deficiencies cited and the exit interview was conducted with the administrator.
03 Apr 2024
03 Apr 2024
Reviewed after an unannounced visit, two deficiencies overturned following the site's appeal, updates made today.
08 Nov 2023
08 Nov 2023
Found that the stipulation order was not posted as required; only a poster stated it was available upon request. Explaining appeal rights, conducting an exit interview, and noting deficiencies under state regulations, with civil penalties possible if not addressed by due dates.
§ 1569.38
12 Aug 2024
12 Aug 2024
Found no evidence to support the allegation that the thermostat was not kept in working condition, that staff did not seek timely medical attention for pressure injuries, or that residents were left in soiled bedding.
21 Feb 2024
21 Feb 2024
Found insufficient evidence to support Neglect/Lack of Supervision.
Found that giving a resident another resident's medication was supported by the evidence, and the resident was taken to the hospital for observation.
§ 80075(b)(5)
11 Jun 2024
11 Jun 2024
Found no evidence to support the alleged medication-related violations, with EMAR and CSML records showing missed doses were due to resident refusal or physician withholding.
11 Jun 2024
11 Jun 2024
Identified discrepancies in medication administration records, including EMAR showing 27 doses given while daily counts show 21 and no CSML entry for the medication. Also noted the medication was reportedly received from the pharmacy and later unavailable, with CSML not documenting when it was received or how much was given.
§ 87465(h)(6)
21 Feb 2024
21 Feb 2024
Found insufficient evidence to prove the alleged violations occurred, after interviewing seven staff members and reviewing one resident’s records.
21 Feb 2024
21 Feb 2024
Found no sufficient evidence to prove the two specific allegations: staff neglected a resident, causing multiple UTIs, and staff did not keep a resident’s personal information confidential. Staff reported following procedures to prevent UTIs and to protect privacy.
11 Jul 2023
11 Jul 2023
Investigated accusations that staff did not clean the resident's room, stole personal belongings, financially abused the resident, did not provide medications as prescribed, failed to ensure adequate fluids, left the resident in soiled clothing, provided inadequate food and laundry services, and did not supply linens or showers. Found insufficient evidence to prove these violations.
§ 87303(a)
11 Jan 2023
11 Jan 2023
Found that a resident's medications were mismanaged. Found that staffing levels were insufficient to meet residents' needs, with reports of inadequate toileting assistance and delays in care during night shifts.
§ 87465(c)(2)
§ 87411(a)
23 Mar 2023
23 Mar 2023
Investigated the claim that medication destruction created an unsafe environment; found that the allegation could not be proven, with staff describing proper procedures, no persistent odor observed, and residents reporting they felt safe.
12 May 2022
12 May 2022
Investigated a complaint and identified that a staff member fraudulently wrote checks and arranged electronic transfers from a resident’s bank account; banking records were reviewed and reporting requirements were followed.
§ 87468.2(a)(8)
09 Jul 2025
09 Jul 2025
Found that staff allowed a resident to smoke within 25 feet of the entry doors and in the resident's room, including while using oxygen, violating the smoking policy and residents' personal rights.
§ 87468.1(a)(2)
16 Dec 2024
16 Dec 2024
Found overall clean, safe living conditions with proper medication storage and safety measures. One resident's medication list was not retained as required.
§ 87465(c)(1)
14 Jun 2023
14 Jun 2023
Investigated two complaints: that staff did not provide adequate care and supervision, and that a resident requiring a higher level of care was retained in the home. Identified aggressive behaviors by a resident toward peers, with staff coordinating with medical staff to manage medications and safety.
§ 87468.1(a)(1)
21 Sept 2022
21 Sept 2022
Identified that a resident eloped from the premises and the incident was not reported to licensing.
Found retaliation against staff for speaking with licensing about complaints, and noted that the administrator yelled at staff in front of residents.
§ 87705(c)(4)
§ 87705(k)(7)
§ 1569.37
11 Apr 2025
11 Apr 2025
Identified a change of administrator; documents were sent to licensing and forwarded to the inspecting team, and a temporary administrator was filling the role during the transition. Found no deficiencies; an exit interview was conducted.
§ 9058
09 Mar 2023
09 Mar 2023
Investigated the allegation that staff did not log the resident’s medications on the MAR; determined the allegation was unproven. Records indicated four medications were not administered on 12/15/2022 while orders were being processed and medications were being obtained.
14 Jun 2023
14 Jun 2023
Identified that a resident went without several prescribed medications from early February to late March 2023, with some medications on hold and hospital stays during that period. Identified that seven dementia-related Physician’s Reports were overdue and not updated, and other required forms were kept out of date.
§ 87465(a)(4)
§ 87705(c)(5)
09 May 2023
09 May 2023
Found the allegation that there was not enough staff to meet residents’ needs unsubstantiated.
09 May 2023
09 May 2023
Investigated and found that staff did not address a resident's health changes and did not update the resident's medical assessment, partly due to difficulty contacting the POA.
Investigated and determined that the allegation the resident was left soiled for an extended period lacked sufficient evidence.
§ 87466
§ 87458(c)
09 Mar 2023
09 Mar 2023
Found that both the allegation that residents were not provided with activities and the allegation that linen services were not provided were unsubstantiated.
09 Mar 2023
09 Mar 2023
Found inadequate brief supplies for residents, with staff acknowledging shortages. Found food service adequate and no issues identified with finances or AC repairs.
§ 87625(b)(3)
§ 87307(a)(3)
16 Feb 2023
16 Feb 2023
Determined unsubstantiated allegations that COVID-19 positive residents were in Memory Care and that a Med Tech crossed to the Assisted Living side to pass medications, with a PPE bin observed in front of those rooms; staff interviews indicated MT duties are limited to medication passes unless urgent direct care is required.
01 Mar 2023
01 Mar 2023
Identified an allegation that residents did not receive prescribed medications for more than a week due to medication unavailability and poor coordination with hospice. Record review showed multiple instances of medications being on hold or not administered, and staff could not provide hospice communication records.
§ 87465(a)(4)
11 Jan 2023
11 Jan 2023
Identified that the allegation that the resident’s service plan was changed without notifying the responsible party was unsubstantiated. The provider credited billing errors and a 10/20/2022 care conference led to an updated service plan without altering the resident’s services.
14 Dec 2022
14 Dec 2022
Identified an unusual incident involving a resident with a skin tear, wounds on the buttocks and coccyx, and a mouth abscess that required hospital transport; the resident had not yet been discharged. Requests for discharge documentation and medical reports were noted, and no deficiencies were cited.
21 Sept 2022
21 Sept 2022
Found that the executive director, while residing in the home, set off the fire alarm with steam from a shower and moved through common areas without a shirt, shoes, or mask, with witnesses noting no mask.
Found that the home did not file a COVID-19 outbreak incident report and did not provide a required declaration from the executive director, and that staff masking and related practices during the incident raised concerns.
§ 87405(d)(2)
§ 87468.1(a)
17 Aug 2022
17 Aug 2022
Identified multiple compliance issues with the stipulation terms, including failure to post stipulations, incomplete hiring and training documentation, and missing weekly rosters; med techs counted in staffing ratios contrary to the stipulation, and staffing did not meet residents’ needs. Notified that residents and prospective residents were informed the operation was under a probationary license.
§ 1659.50(3)
§ 1569.38
11 Jan 2023
11 Jan 2023
Identified the allegation that 48 residents did not receive medications on 08/26/2022 and 08/27/2022. Found that a stop order for a medication on 08/30/2022 and delays in updating the system contributed to the administration issue on those dates.
§ 87465(c)(2)
21 Sept 2022
21 Sept 2022
Identified the air conditioning unit in disrepair in the Memory Care Unit and water leakage creating a tripping hazard; these conditions posed immediate health and safety risks to residents.
§ 87303(a)
§ 87307(a)(6)
09 Nov 2021
09 Nov 2021
Found that the allegation that staff were not properly trained could not be proven. Staff reported completing required training through online modules and initial shadowing, though they felt the training was not enough.
17 Aug 2022
17 Aug 2022
Found cleaning solutions unsecured under the sink and disinfectants left unsecured in an office. Found a memory care room with a door propped open, exposing personal grooming items and hazards such as a broken bowl and an electric razor.
§ 87705
§ 87309(a)
17 Nov 2022
17 Nov 2022
Found no deficiencies and no health, safety, or personal rights violations after an unannounced visit and walk-through. Found infection control in substantial compliance.
19 Oct 2021
19 Oct 2021
Investigated the allegation of understaffing and determined that the claim could not be proven; most residents’ needs were met, though showers were occasionally missed or delayed. No deficiencies cited.
25 May 2021
25 May 2021
Found no health, safety, or personal rights violations; infection control measures were in place and no deficiencies were cited. A request was made to update liability insurance by June 1, 2021.
17 Aug 2022
17 Aug 2022
Found unsafe and unsanitary conditions in the memory care area, including uncovered cups and expired milk in the kitchenette fridge and a shower-curtained laundry area with mixed clothing and items. Also observed unsecured cleaning solutions under the sink, garbage bags outside the laundry space with soiled items, and a memory care bathroom that smelled of urine.
§ 87303(a)
28 Jul 2021
28 Jul 2021
Found that a legal representative’s request for a resident’s records was not fulfilled after multiple outreach attempts. The requests were sent by fax and mail, and it remained unclear whether the documents had been submitted.
§ 1569.269(21)
08 Jul 2021
08 Jul 2021
Found that the allegation that residents' medication orders were incomplete was unfounded.
03 Aug 2022
03 Aug 2022
Investigated two allegations: that a resident paged staff for assistance while staff were in the room, and that a PRN medication was requested when a scheduled dose was prescribed. Found insufficient evidence to prove these allegations occurred.
19 Oct 2021
19 Oct 2021
Investigated the allegation that the resident was not accorded dignity in relationships with staff. Interviews with the administrator, nine staff, and the resident, along with record review, found no preponderance of evidence to prove the allegation; most staff said it did not happen or they were unaware, and no deficiencies were cited.
19 Oct 2021
19 Oct 2021
Found that the allegation that residents were being kept with open wounds was unfounded.
28 Dec 2021
28 Dec 2021
Identified a violation of a stipulation and waiver order requiring quarterly consultant visits for three years; the consultant group did not conduct visits in 2020 and 2021 due to the COVID-19 pandemic, and there was no outreach to negotiate or waive this requirement.
§
10 Jun 2022
10 Jun 2022
Found that a resident attempted suicide the day prior and subsequently asked staff for help; staff called 911 and police found a small pocket knife on the resident. Found that the resident is independent, stays in their room with the door locked to prevent entry, and was checked hourly; during the incident, they were moved to the toilet around 5:45 AM, and staff responded to the call light at 6:10 AM after it was pulled at 6:00 AM, with no citations issued and the Department determining the response was appropriate and within regulation.
19 Oct 2021
19 Oct 2021
Identified that a resident with C. difficile was retained without obtaining the required licensing exception. Additionally, the administrator’s direct caregiving, including medication passing, violated the caregiver-to-resident ratio stipulation.
§ 87615(a)
§ 87468.2(a)(4)
06 May 2022
06 May 2022
Found that an Immediate Exclusion order for a staff member was delivered to the administrator, explaining that the employee cannot work, be present, or reside in any licensed setting and cannot have contact with clients in any licensed residential or child care setting.
06 May 2022
06 May 2022
Investigated an incident involving a resident's finances after an unannounced visit, with documentation requested and interviews conducted with the administrator. No citations issued; further investigation needed.
27 May 2022
27 May 2022
Found no deficiencies after an unannounced visit focusing on infection control in this care setting. Observed no health or safety risks and infection control was in substantial compliance.
16 Jun 2022
16 Jun 2022
Identified that no violations were cited during the visit and that a stipulation outlining probation terms was reviewed with representatives.
10 Jun 2022
10 Jun 2022
Found that the allegation that staff did not provide adequate supervision was unfounded. The resident was independent and did not require increased supervision.
03 Aug 2022
03 Aug 2022
Identified a specific allegation of failure to report to licensing authorities and related COVID-19 safety lapses, including failure to test when symptomatic, a walk-through without a mask, and a text about a positive test while staying on-site.
§ 87470(b)(2)
§ 87211(a)(2)
§ 87405
19 Jul 2022
19 Jul 2022
Found insufficient evidence to prove or disprove the allegation that a whiteboard was thrown in a room incident. Interviews with the involved parties yielded conflicting statements, and the matter remained unresolved.
29 Jun 2022
29 Jun 2022
Found the allegation unfounded after review of the situation, including a tour of the laundry area and verification of safety measures.
03 Aug 2022
03 Aug 2022
Found disinfectant wipes were accessible to residents, stored under the receptionist desk. Determined there was sufficient evidence to support this allegation.
§ 87309(a)
02 Mar 2021
02 Mar 2021
Discussed proposed changes to staffing ratios and requested documentation by March 8, 2021. Licensing staff planned to review complaint history from 2018 to present; no citations were issued.
19 Jul 2022
19 Jul 2022
Investigated allegations about cleanliness and responsibility for observed messes and found them unsubstantiated. Observed that the resident prefers to wear night gowns and is changed into clean attire when needed; the home was clean during a tour, and staff disagreed about who is responsible for messes.
19 Jul 2022
19 Jul 2022
Found the infestation allegation not proven by evidence.
03 Aug 2022
03 Aug 2022
Found no specific instances to support the allegation that residents were not changed timely; interviews produced generalized statements with no concrete examples.
09 Nov 2020
09 Nov 2020
Identified ongoing theft of resident property and inadequate reporting and documentation of theft, including missing inventory at admission and delayed investigations. Found that items reported missing between Oct 2019 and Feb 2020 included silver spoons, binoculars, jewelry, medication, and a camera, with law enforcement involvement and late completion of required incident forms.
§ 87468.2(25)
§ 1569.269
§ 87211(a)(1)
§ 87506
10 Nov 2020
10 Nov 2020
Determined that the allegation that staff left residents soiled for an extended period and failed to address a change in medical condition did not have a preponderance of evidence to prove or disprove, and the allegations were unsubstantiated. No citations issued.
28 Sept 2020
28 Sept 2020
Identified an allegation that a caregiver worked while symptomatic and that management did not follow up or assess risk to residents.
§ 87411
§ 1569.50
09 Nov 2020
09 Nov 2020
Determined that prescribed medications were not given to residents as directed and were mishandled, with multiple missed doses and extra pills found during an audit. Identified inconsistent documentation practices among med techs, and an admission that a staff member gave a resident the wrong medication.
§ 87465(a)(5)
31 Aug 2020
31 Aug 2020
Found that a 15-passenger van was used to transport 9 residents plus 2 staff (11 passengers) without a passenger endorsement on the driver’s license. Identified safety concerns as 6 residents were wheelchair-dependent, the van had no wheelchair lift, staff manually loaded residents onto bench seats, some residents were on hospice, and the decision to use the van was reportedly made by management rather than the administrator.
§
§
§
28 Sept 2020
28 Sept 2020
Found that nine residents were transported in a 15-passenger van carrying eleven people, with no staff holding a passenger endorsement; the van lacked a wheelchair lift or space for medical equipment, forcing staff to manually lift residents from wheelchairs onto bench seats and raising safety concerns about the transport.
§ 87312
§ 87468.1(a)(2)
§ 1569.269(a)(6)
27 Aug 2020
27 Aug 2020
Found that a staff member received an immediate exclusion from all licensed facilities and that the licensee received an immediate exclusion from the site due to actions connected to this location.
31 Aug 2020
31 Aug 2020
Identified that a caregiver worked while symptomatic and that management did not follow up or assess whether the symptoms posed a threat to residents.
§
§
04 Sept 2024
04 Sept 2024
Confirmed no deficiencies cited during the visit concerning a complaint entered on a specific date.
29 Aug 2024
29 Aug 2024
Investigated complaint that staff allowed unsupervised minors with residents; determined unfounded, as the allegation was false and without reasonable basis. An exit interview conducted.
12 Aug 2024
12 Aug 2024
Investigated complaints regarding thermostat maintenance, timely medical attention for pressure injuries, and residents being left in soiled bedding, with findings being unsubstantiated.
11 Jun 2024
11 Jun 2024
Investigated a complaint about medication administration; determined insufficient evidence to prove any violations occurred. Conducted exit interview.
08 Apr 2024
08 Apr 2024
Confirmed failure to report incidents of resident elopement from the facility to the appropriate authorities within the required time frame.
§ 87211(a)(d)
03 Apr 2024
03 Apr 2024
Amended report today, two deficiencies overturned. Updated report left for review.
21 Feb 2024
21 Feb 2024
Investigated allegations of neglect/lack of supervision and medication errors. Found neglect/lack of supervision unsubstantiated, but confirmed a medication error occurred with a resident receiving another's medication.
§ 80075(b)(5)
08 Nov 2023
08 Nov 2023
Identified deficiencies in postinng required documentation as per regulations.
§ 1569.38
06 Nov 2023
06 Nov 2023
Identified deficiencies related to resident care, staff training, emergency drills, and documentation during the inspection.
§ 87458(b)(1)
§ 1569.695(c)
§ 87608(a)(3)
§ 87705(c)(5)
§ 87411(c)(1)
11 Jul 2023
11 Jul 2023
Reported staff not meeting resident needs: room not cleaned, belongings stolen, meds not administered properly, fluids not given, incontinence not managed, insufficient food, laundry not done, linens/towels not provided, and showers not given. Abused resident finances confirmed.
§ 87303(a)
14 Jun 2023
14 Jun 2023
Found that staff did not provide adequate care and supervision for a resident with aggressive behavioral issues towards other residents.
§ 87468.1(a)(1)
09 May 2023
09 May 2023
Confirmed lack of appropriate care for a resident's changing health condition. Identified unsubstantiated claims of residents being left soiled and lack of care and supervision.
§ 87458(c)
§ 87466
23 Mar 2023
23 Mar 2023
Investigated a complaint about pungent odors from medication destruction causing health issues for staff. Found no strong odors or unsafe conditions, and interviews indicated no residents or staff were adversely affected.
09 Mar 2023
09 Mar 2023
Investigated allegations of inadequate brief supplies confirmed, while allegations of inadequate food service and mismanagement of facility finances for air conditioning repairs determined to be unsubstantiated.
§ 87625(b)(3)
§ 87307(a)(3)
01 Mar 2023
01 Mar 2023
Confirmed substantiated allegation of missed medication and inadequate communication with hospice resulted in deficiencies cited.
§ 87465(a)(4)
16 Feb 2023
16 Feb 2023
Confirmed allegations of COVID-19 positive residents in a particular area, but no evidence to prove the alleged violation occurred.
11 Jan 2023
11 Jan 2023
Confirmed that a medication administration allegation was valid based on evidence from interviews and records. Deficiencies were noted and appeal rights were given to the involved parties.
§ 87465(c)(2)
14 Dec 2022
14 Dec 2022
Identified resident injuries were reported and addressed by medical staff during a follow-up visit to the facility.
17 Nov 2022
17 Nov 2022
Confirmed no deficiencies found during inspection of infection control practices at the facility.
21 Sept 2022
21 Sept 2022
Confirmed a complaint related to failure to wear masks and report COVID-19 cases.
§ 87468.1(a)
§ 87405(d)(2)
17 Aug 2022
17 Aug 2022
Confirmed deficiencies in cleanliness and maintenance at the facility during an inspection.
§ 87303(a)
03 Aug 2022
03 Aug 2022
Identified deficiencies in reporting COVID-19 cases and lack of infection control measures during an office meeting attended by licensing staff and facility representatives.
§ 87211(a)(2)
§ 87470(b)(2)
§ 87405
19 Jul 2022
19 Jul 2022
Investigated allegations of resident mistreatment were found to be unsubstantiated following interviews, observations, and document reviews. Staff disagreement over responsibilities for messes observed were noted during the inspection.
29 Jun 2022
29 Jun 2022
Found no evidence to support the complaint of unclean laundry and foul smell at the facility.
16 Jun 2022
16 Jun 2022
Reviewed stipulation adoption on 6/07/2022 with stakeholders and discussed terms for compliance. No violations found during the visit.
10 Jun 2022
10 Jun 2022
Reviewed an allegation about inadequate supervision and determined it was unfounded, as the resident was independent and did not require increased supervision.
27 May 2022
27 May 2022
Confirmed no violations or deficiencies during inspection.
12 May 2022
12 May 2022
Identified fraudulent activity involving a resident's bank account at the assisted living facility.
§ 87468.2(a)(8)
06 May 2022
06 May 2022
Investigated an incident related to a resident's finances; no citations issued, further investigation needed.
28 Dec 2021
28 Dec 2021
Identified violation of consulting requirements in the Stipulation and Waiver Order.
§
09 Nov 2021
09 Nov 2021
Found no evidence to support the allegation that staff were not properly trained. Staff received required training through online courses and shadowing experienced staff.
19 Oct 2021
19 Oct 2021
Allegation of understaffing could not be proven, but some concerns were identified related to residents' bathing routines. No deficiencies were cited.
28 Jul 2021
28 Jul 2021
Confirmed the allegation of not providing requested documents to a representative.
§ 1569.269(21)
08 Jul 2021
08 Jul 2021
Determined that the allegation regarding incomplete medication orders for residents was unfounded, as evidence showed no issues with medication orders.
25 May 2021
25 May 2021
Inspection found no violations and facility is in substantial compliance. Technical assistance was provided.
02 Mar 2021
02 Mar 2021
Reviewed a virtual meeting regarding a proposed change in staffing ratios, requested documentation from the facility, and scheduled a follow-up review of complaint history.
10 Nov 2020
10 Nov 2020
Investigated complaints of staff leaving residents soiled and failing to address changes in medical conditions; found insufficient evidence to prove these claims, resulting in allegations being unsubstantiated.
09 Nov 2020
09 Nov 2020
Confirmed ongoing theft of resident's property and failure to properly document and report incidents.
§ 87506
§ 1569.269
§ 87211(a)(1)
§ 87468.2(25)
28 Sept 2020
28 Sept 2020
Identified failures to monitor and address symptomatic staff, potentially putting residents at risk.
§ 87411
§ 1569.50
31 Aug 2020
31 Aug 2020
Identified failure to address symptomatic caregiver working with residents, posing potential health risk.
§
§
27 Aug 2020
27 Aug 2020
Exclusion orders were issued after inappropriate actions by a staff member were identified during a visit from California Department of Social Services officials.
16 Apr 2020
16 Apr 2020
Investigated a complaint that the facility failed to notify the licensing authority of a medication error and determined there wasn't enough evidence to support the claim. No deficiencies cited.
12 Feb 2020
12 Feb 2020
Reviewed incident of unwitnessed fall by resident, with staff providing basic first aid and increased checks for 72 hours with no complaints of pain.
04 Feb 2020
04 Feb 2020
Investigated alleged failure to timely follow up on medical procedures involving urine samples. Majority of staff were not involved or aware of the situation. Findings unsubstantiated.
23 Jan 2020
23 Jan 2020
Confirmed incident where a resident was bitten by another resident's dog on 12/30/19. Rabies vaccine certificate was submitted, and plans were made to remove the dog from the premises.
13 Jan 2020
13 Jan 2020
Reviewed incident report of a fall resulting in hospital visit and discharge with staples for scalp laceration. Requested updated physician's report and service plan. No citations noted.
30 Dec 2019
30 Dec 2019
Investigated the allegation of staff yelling at a resident and found insufficient evidence to prove the claim. No deficiencies cited.
26 Dec 2019
26 Dec 2019
Reviewed allegations of strong odors, lack of supervision, and inadequate incontinence care and found insufficient evidence to support these claims. No deficiencies identified during visit.
26 Nov 2019
26 Nov 2019
Visited facility met all required regulations and standards for care of residents. No deficiencies found during inspection.
15 Nov 2019
15 Nov 2019
Reviewed incident reports for falls, provided recommendations for revisions, and advised on necessary updates to documentation.
02 Oct 2019
02 Oct 2019
Found allegations of not following care plan for a resident resulting in injury to be substantiated. Cleared allegations of verbal abuse towards resident and staff not being appropriately trained to assist residents.
