Windsor Chico Creek Care & Rehab

    587 Rio Lindo Ave, Chico, CA, 95926
    2.2 · 52 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Neglect, understaffing, infections, nearly died

    I had a horrific stay - stay far away. Staff routinely ignored call buttons (one was unplugged), response times were hours, nurses were inattentive or rude, and my condition deteriorated with infections and hospitalizations - I nearly died. Meals were awful, rooms dated and not private, TVs/phones broken, and billing felt predatory. A few nurses, CNAs and therapists were kind and the building was clean, but chronic understaffing, medication errors, poor communication and unsafe practices made this place unsafe for me.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.21 · 52 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.3
    • Meals

      2.4
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Windsor Chico Creek Care & Rehab

    About Windsor Chico Creek Care & Rehab

    Windsor Chico Creek Care & Rehab cares for people who need help after surgeries, injuries, or serious illnesses, and the staff really focus on helping folks get back their strength and independence, and they do this with care and respect for every person's dignity, making sure no one feels left behind. The facility offers both short-term and long-term care, and trained nurses and nursing assistants work together with each resident's doctor, and they make care plans that fit each person's special needs. There's skilled nursing help available every hour of the day, and if someone needs help getting dressed, bathing, or managing medication, there's always someone around to help, and they don't miss a beat when it comes to safety with a 24-hour call system and staff to help anytime. Folks who need long recovery or special care, like from a stroke, heart problem, or bone injuries, can use the large rehab gym with new equipment, and therapists run programs for physical, occupational, and speech therapy, making sure recovery moves at a good pace. You'll also see other services, like wound care, dental, pharmacy, audiology, podiatry, and eye health, so all medical needs get covered under one roof. Meals are served in a dining room with restaurant-style options, and the chef takes allergies and diabetes into account, so no one feels left out at mealtime. The rooms come furnished with things like private bathrooms, cable TV, air conditioning, Wi-Fi, a little kitchenette, and a telephone, so feeling at home is easier, and the building has extras like a library, arts room, fitness space, a movie theater, gardens, and walking paths to stretch your legs or just enjoy the fresh air. Residents get help with moving in, housekeeping, and laundry, and there are activities every day: movie nights, music, games, fitness, and even community outings or holiday parties, and people can join clubs or run their own programs if they want to stay busy and meet others. For people with dementia, the discovery program offers sensory and tactile activities, and there are support services for wound care, hospice, and respite care if families just need a temporary break. The facility accepts Medicaid and Medicare, and it runs as a for-profit limited liability company, and there's been no recent change in ownership. Windsor Chico Creek Care & Rehab may not have a lot of public information out there, but the staff aim to offer strong medical care in a place that tries to be comfortable and feels as much like home as a rehab center can, with attention to the little things that make day-to-day life easier and support everyone's recovery and well-being.

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