Gentle Hearts Chula Vista

    852 Crest Dr, Chula Vista, CA 91910
    • Assisted Living

    Spotless caring family-owned senior home

    I stayed at this family-owned (mother and daughter) senior living home and was largely pleased. The facility and rooms were spotless, the yard beautiful, meals were included, and the staff were kind, compassionate, and genuinely caring - rooms had closet space and a TV, there's a wall of games and puzzles, and I was able to move into a larger room when needed.

    Current/former resident
    Jul 2026

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    Reviews

    3.00·(3)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.3
    • Meals

      5.0
    • Amenities

      4.5
    • Value

      3.0

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    Location

    Map showing location of Gentle Hearts Chula Vista

    Gentle Hearts Chula Vista is located at 852 Crest Dr, Chula Vista, CA, 91910.

    About Gentle Hearts Chula Vista

    Gentle Hearts Chula Vista sits on Crest Drive in Chula Vista, California, and holds a license from the Department of Social Services under the number 374604561. The facility, which people call an Adult Foster Home, Board and Care Home, or Assisted Living Home, stays small with space for up to 6 residents, so folks get more personalized attention. Rooms come furnished and have telephones, so there's comfort and ways to stay in touch, and the building's set up for both ambulatory and non-ambulatory seniors, including those using wheelchairs. Staff is on hand all day and night and can help with bathing, dressing, medication, hygiene, and transfers, plus there's a central kitchen where homemade meals are prepared every day, with special diets for diabetes or high blood pressure arranged if needed. The community's got safety measures like an emergency alert system and does background checks on all staff, while care plans get updated regularly as health needs change. There's memory care, hospice care, independent, and respite care services, and a nurse and an MD are part of the care team for certain hours. People who need help with mobility can find it here, and families can bring in meals if a senior requires something special. Extra services, like housekeeping, move-in coordination, and personal care, get handled by qualified staff. Folks can take part in music therapy, animal therapy, movie nights in the lounge, group games, creative activities, and regular exercise plans, plus there's a smoking cessation program and a fall prevention plan in place. Social and emotional engagement comes from both scheduled events and outdoor relaxation in the garden with walking paths and shaded sitting areas. The book room, health area, beauty shop or barber services-including mobile hairdressers-hot tub, and steam room add more comfort. Transportation can be arranged for doctor visits, running errands, or going to church, although there are fees for these rides. Residents often enjoy community-sponsored activities and have choices along different pricing options, with financial assistance and insurance accepted, though specific details vary. The facility takes pride in supporting independence while providing all-day dining, social night events, and comprehensive supervision. Gentle Hearts Chula Vista has passed its most recent state licensing inspection and has been operating for over three years as a licensed care provider for seniors aged 60 and above.

    People often ask...

    Gentle Hearts Chula Vista offers assisted living and board and care.

    There are 7 photos of Gentle Hearts Chula Vista on Mirador.

    The full address for this community is 852 Crest Dr, Chula Vista, CA 91910.

    No, Gentle Hearts Chula Vista does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number374604561
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeGENTLE HEARTS CHULA VISTA INC.
    EffectiveJune 22nd, 2022
    View the official license record

    Inspection Reports

    11

    Reports

    0

    Type A Citations

    4

    Type B Citations

    1

    Complaints

    4

    Years

    04 May 2026Inspection
    Found no deficiencies after an annual review. Confirmed records were complete.
    04 May 2026Inspection
    Observed that records were complete and no deficiencies were cited.
    02 Jun 2025Inspection
    Identified that health screening records for some staff members were not maintained as required, posing a potential health risk to residents.
    • Type BCCR80066(a)(10)
    06 May 2025Inspection
    Identified deficiencies in personnel records, staff training compliance, and resident admission paperwork, including missing admission agreements for residents.
    • Type B87412(a)
    • Type B1569.625(b)(2)
    • Type B87506(b)(15)
    30 Dec 2024Inspection
    Conducted an unannounced collateral follow-up, reviewed facility records with staff, and completed an exit interview.
    18 Jun 2024Complaint
    Investigated a claim that an untrained individual dispensed medication to a resident. Found that the resident's responsible party administered morphine under hospice guidance, with involvement from the hospice agency and an administrator in planning and execution.
    06 May 2024Inspection
    Observed a clean, well-maintained environment with adequate supplies and functioning safety features; no deficiencies were observed.
    02 May 2024Inspection
    Found no deficiencies were observed. The site was clean, safe, and equipped with necessary supplies and functioning safety systems.
    02 Jun 2022Inspection
    Found pre-licensing complete with no deficiencies; safety, cleanliness, and equipment met requirements.
    02 Jun 2022Inspection
    Concluded pre-licensing was completed with no deficiencies found.
    11 Apr 2022Inspection
    Observed understanding of Title 22 requirements and related policies during COMP II with the administrator. Review covered operational aspects, staff qualifications, program policies, grievances, and safety-related documents.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Gentle Hearts Chula Vista. The information above has not been verified or approved by the owner or operator. For exact information, please contact Gentle Hearts Chula Vista directly. There is no cost for this service. We are compensated by the community you select.

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