The Claremont Hacienda sits in a quiet area of Claremont and offers many types of rooms, like single units, studios, semi-private spaces, and two-bedroom apartments when available, with each type having its own cost. Residents find furnished bedrooms, daily laundry, housekeeping, and basic hygiene items always on hand, along with meals and on-site beautician services. Some small pets are welcome. The facility's 58-bed community helps seniors at many stages, from those needing a little help to those with more serious needs like memory support or skilled nursing, and they also help with incontinence care and medication management, including blood sugar monitoring and injections. There's 24-hour care, awake staff, and a nurse present at all times, with each resident getting a specialized plan for their needs. Staff help with all activities of daily living, from bathing and dressing to grooming and toileting, and provide reminders and supervision, using special technology and secure buildings for those who wander or have memory loss, including a dedicated memory care section made just for dementia and Alzheimer's residents with safety systems like alarm bracelets and locked entries. They're ready for people who need behavioral support or have trouble with aggressive actions, and offer mental health rehab, adult residential care, behavioral health services, and substance recovery programs. Care ranges from light assistance to heavy care with lifts and transfers, and they offer crisis intervention, symptom management, rehab, recovery groups, life skills classes, and prevocational support. Social activities are common, such as bingo, bridge, knitting, clubs, movies, shopping trips, and music, plus religious services and outdoor time in common areas, patios, and gardens. The place's near public transport, Claremont Medical Center, and green spaces like Rancho Santa Ana Botanic Garden, so residents can stay connected in the community. Their long-standing memory care experience, many behavioral programs, and rehab options make them suitable for seniors with both medical and mental health needs, all in a clean, hotel-like setting that encourages dignity, personal choice, and as much independence as possible.
The Claremont Hacienda
501 S College Ave, Claremont, CA, 917113.8 · 19 reviews
- Assisted living
- Memory care
Pricing
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Amenities
3.79 · 19 reviews
Overall rating
- 5
- 4
- 3
- 2
- 1
Care
3.8Staff
3.8Meals
3.6Building
3.9Value
3.5
Location
About The Claremont Hacienda
People often ask...
The Claremont Hacienda offers assisted living and memory care.
There are 14 photos of The Claremont Hacienda on Mirador.
The full address for this community is 501 S College Ave, Claremont, CA, 91711.
Yes, The Claremont Hacienda offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
32
Inspections
10
Type A Citations
11
Type B Citations
5
Years of reports
17 Sept 2024 Investigated the allegation that staff failed to give a resident prescribed medications; found that the resident went without five medications for over two months due to administrative errors in forwarding insurance information, resulting in inadequate medication management.
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12 Sept 2024 Investigated the allegation that staff did not prevent a resident from engaging in a physical altercation, finding evidence that staff were aware of the resident’s aggressive behaviors but did not provide adequate supervision.
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05 Sept 2024 Investigated allegations that staff handled residents roughly, forcibly removed residents from bed, and misused residents’ medication; found no evidence to support these claims. | ||
13 Aug 2024 Investigated the allegation that staff administered unprescribed medications to residents; found that insulin prescribed to one resident was correctly administered and that the PRN medication given to another resident was authorized based on staff instructions, leading to an unsubstantiated conclusion. | ||
08 Aug 2024 Investigated multiple allegations including a resident's death, medication administration concerns, neglect of resident needs, roof leaks, mold presence, wound care, feeding practices, and cleanliness; found no evidence to prove violations and confirmed that residents received appropriate care and facility maintenance. | ||
05 Aug 2024 Found that a resident with a primary diagnosis of a mental disorder unrelated to dementia was retained at the facility, which is against licensing regulations; the resident subsequently left the facility.
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16 May 2024 Confirmed that staff failed to adequately supervise a resident, leading to the resident leaving the facility unassisted and being out in the community without proper assistance, resulting in a civil penalty and a deficiency notice. Also found that staff did not notify the responsible party or licensing agency promptly about the resident’s unapproved departure.
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18 Apr 2024 Investigated multiple allegations including the death of a resident, medication administration concerns, resident care standards, roof disrepair, mold presence, wound care, feeding practices, and cleanliness; findings indicated no evidence to support these claims, and no deficiencies were cited. | ||
08 Mar 2024 Determined that the facility did not have sufficient staff during evening and night shifts to meet residents’ needs, with staffing shortages particularly on weekends and during overnight hours, leading to inadequate care and safety concerns. Found that residents received generally adequate meals, and there was no evidence of serving low-quality or prepackaged food.
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07 Mar 2024 Investigated allegations that a resident developed sepsis from a UTI, fell resulting in a fracture, staff failed to respond promptly to call for help, and staff did not notify the resident’s authorized representative about an incident, but found no evidence to confirm any of these claims. | ||
18 Jan 2024 Confirmed staff assisted residents with incontinence needs and did not leave anyone in diapers overnight, despite some resistance from one resident; no evidence supported the allegation of neglect. | ||
13 Dec 2023 Reviewed multiple civil penalty notices and compliance deficiencies related to staff training, administrator qualifications, and fingerprint clearances, with ongoing efforts to achieve full compliance by early January. | ||
05 Dec 2023 Reviewed caregiver training records and identified deficiencies in required dementia and annual training hours for staff members.
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28 Nov 2023 Reviewed staff training and administrator qualifications, revealing non-compliance with required experience and training standards, leading to ongoing civil penalties. | ||
21 Nov 2023 Investigated multiple allegations including staff yelling at residents, not following COVID masking requirements, improper waste disposal, unreported facility temperature issues, delayed response to call for assistance, and improper use of resident rooms for storage; found no sufficient evidence to support any of the claims. | ||
13 Nov 2023 Reviewed staff training and administrator qualifications, finding that staff lacked proper training documentation and the administrator did not meet required educational and experience standards; multiple citations and civil penalties were issued for these violations. | ||
27 Oct 2023 Reviewed violations related to inadequate personnel records, missing staff training, and unqualified administrator, which pose risks to residents' safety and rights. | ||
13 Oct 2023 Reviewed safety features, medication storage, and staff records; identified issues with water temperatures and staff criminal clearances, and noted that the administrator’s certification had expired.
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10 Oct 2023 Reviewed the compliance with infection control, personnel records, resident documentation, and safety protocols, identifying deficiencies in staff CPR certifications, Resident Rights posting, and resident admission agreement updates under new ownership. The inspection highlighted areas requiring correction to meet regulatory standards.
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21 Mar 2023 Investigated whether a resident was hit with an object or had their phone confiscated to prevent calling the police; findings indicated no evidence supporting the resident being hit, but confirmed that staff confiscated the resident's phone to prevent false calls and calls to emergency services.
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24 Feb 2023 Determined that staff did not abandon resident at the hospital, as medical records indicated the resident was unable to return due to changed service needs; unable to interview the resident or staff regarding the incident. | ||
19 Jan 2023 Investigated the allegation that staff failed to properly store medications, specifically a missing card of Norco; found the medication was stored in a locked drawer, but due to access issues and documentation inconsistencies, the allegation was supported.
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27 Oct 2022 Verified that hot water temperatures in Wing D rooms met regulatory standards during a follow-up inspection after initial correction efforts. | ||
20 Oct 2022 Found that the facility's fire clearance permits up to 68 residents with 40 bedridden, currently housing 52 residents; observed that hot water temperature in Wing D was significantly below acceptable range, and noted several safety and sanitation features during the inspection. | ||
25 Aug 2022 Confirmed the administrator's understanding of regulatory requirements and procedures related to facility operation, staffing, emergency preparedness, and resident care during a telephone exam. | ||
11 Aug 2022 Investigated whether staff followed COVID-19 protocols, specifically if staff who tested positive returned to work too soon; found staff returned within five days without proper re-testing, indicating protocols were not followed.
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12 Jul 2022 Determined that the facility failed to report a Covid-19 outbreak, power outage, and staff shortages, and clarified recent ownership changes and staffing issues during an informal meeting with management. | ||
21 Dec 2021 Reviewed the facility's infection control, safety measures, and resident care files, noting all health and safety protocols appeared to be in place; however, identified issues included missing toilet paper and paper towels in some restrooms and water temperatures exceeding recommended limits.
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29 Sept 2021 Investigated the allegation that a resident sustained unexplained bruising, found the bruising resulted from her aggressive behaviors and self-harm, and that the resident was restrained for an extended period and staff inadequately met her needs; concluded that there was insufficient evidence to support these claims. | ||
02 Feb 2021 Confirmed all required corrections were made following a telephonic pre-licensing review, including facility modifications and fire clearance verification. | ||
28 Jan 2021 Reviewed the compliance with licensing requirements during a telehealth pre-licensing visit for a community changing ownership, noting facility compliance and necessary corrections, including safety features and documentation updates. | ||
15 Dec 2020 Confirmed that the applicant and administrator participated in a telephone competency assessment, demonstrating understanding of key regulations related to facility operation, staffing, emergency procedures, and other licensing requirements. |
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