Overall sentiment across the reviews is strongly positive, with the dominant theme being high-quality, rehabilitation-focused care delivered by a broadly praised staff. Reviewers repeatedly highlight professional, respectful, and attentive nurses, CNAs, therapists (physical, occupational, and speech), and kitchen and food-service teams. Many accounts emphasize successful recovery outcomes, particularly through the facility's rehabilitation program and its strong physical therapy department. Multiple reviewers explicitly say they would recommend the facility to family and friends and note that residents and families formed close, warm relationships with staff.
Care quality and staffing receive consistently high marks. Reviewers describe nurses, CNAs, doctors, and therapy teams as caring, supportive, and attentive; some CNAs and therapists were singled out by name and acknowledged for their contributions. The staff dynamic is described as teamwork-oriented and safety-focused, and several comments characterize staff as treating residents like family. That said, there are isolated reports of less positive interactions—one reviewer noted an annoyed CNA—and these indicate some variability in individual staff behavior even though the overall picture is positive.
Therapy and rehabilitation are among the strongest, most frequently praised aspects. The facility is described as rehabilitation-focused, with effective PT/OT and speech therapy that contributed meaningfully to stroke recovery and other rehabilitative goals. Reviewers frequently cite rapid progress and good outcomes, and they recommend the rehabilitation program for anyone needing post-acute or restorative therapy. Personal testimonials include statements about staff helping residents recover and about families planning to miss the people and services after discharge.
Facility amenities and day-to-day life also draw favorable comments. The building is frequently described as clean and well-maintained; activities and social programming (movies in the dayroom, many social events) are noted as available and appreciated. Dining is repeatedly commended: the kitchen crew and food service are praised and in at least one review explicitly said to have exceeded expectations. The location and view are distinctive positives—reviewers mention a beautiful, panoramic hilltop outlook and pleasant sky views.
Room configurations are a mixed bag. Two-person rooms are described as excellent and comfortable, while four-person rooms receive criticism—reviewers point out that some four-person rooms are connected and share a single toilet, which reduces privacy and comfort. Prospective residents should weigh room type carefully when touring the facility.
There are a few important concerns and patterns that temper the otherwise favorable assessments. A minority of reviews report issues with cleanliness and with administrative or clinical follow-through. One reviewer reported a serious care coordination lapse: a resident became very sick and there was reportedly no home health order in place after discharge, plus an X-ray result was delayed by about two weeks. These are isolated reports in the set of reviews but are substantive and suggest that communication, documentation, and timely handling of diagnostic results can be areas to confirm during inquiries. Additionally, while most staff interactions are praised, at least one review noted an annoyed CNA, indicating some variability in staff demeanor.
In summary, Cloverdale Healthcare Center presents as a strong choice for rehabilitation and post-acute care: the facility's therapy departments, attentive nursing and CNA staff, engaging activities, good food, and scenic location are repeatedly commended. Most reviewers emphasize professionalism, safety, and supportive relationships between staff and residents. However, prospective residents and families should be mindful of room selection (prefer two-person rooms if privacy is a priority), verify cleanliness and housekeeping standards during a visit, and ask specific questions about how the facility manages care coordination, discharge planning, home health orders, and turnaround for diagnostic results. These precautions will help ensure that the generally high standards reported in most reviews apply in any individual case.
