Serenity Manor

    4934 Swinton Ave, Encino, CA 91436
    • Assisted Living
    • Memory Care
    3.8ยท4 reviews

    Attentive staff clean safe home

    I placed my mom here during a difficult time and the amazing, attentive staff made everything easier. Caregivers are friendly, responsive and expert; the owners are proactive and the home is clean and well-run. She loves the delicious homemade meals and the peaceful patio with roses and a pool - she feels safe and well cared for. I'm very satisfied and would recommend this community.

    Loved one of resident
    Jul 2026

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    Reviews

    3.75ยท(4)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      3.5
    • Amenities

      4.0
    • Value

      1.0

    Pros

    • Compassionate, attentive caregiving staff
    • Highly responsive caregiver team
    • Clean, well-maintained environment
    • Homemade, appealing meals
    • Pleasant outdoor amenities (patio, roses, pool)
    • Home-like, peaceful atmosphere
    • Proactive, hands-on ownership and management
    • Emphasis on resident safety and comfort

    Cons

    • Inconsistent dining quality
    • Limited, low-engagement activity programming
    • Lack of transparent, itemized billing practices
    • Retroactive or unclear fee-adjustment policies

    Summary of reviews

    Reviews of Serenity Manor present a largely positive view of day-to-day caregiving and the physical environment, with recurring praise for staff responsiveness, cleanliness, and a calm, home-like atmosphere. Several families specifically highlighted caregivers as compassionate, attentive, and effective at easing difficult transitions; these comments suggest a consistent strength in direct resident care and interpersonal communication. The facility's owners and management are frequently described as proactive and engaged, contributing to perceptions of a well-run home where residents feel safe.

    Dining impressions are mixed. Multiple reviews described meals as homemade and appealing, and some family members said residents enjoy the food. At the same time, other reviewers called the food mediocre, indicating variability in meal quality or expectations. This pattern points to inconsistent dining experiences rather than an absolute strength or weakness; prospective families may wish to sample menus and ask about menu rotation and accommodations for individual tastes.

    Activity programming appears to skew toward low-effort options for some residents, with comments that activities are largely TV-focused. While the environment is otherwise described as peaceful and pleasant, the activity offerings may not meet the needs of residents seeking more engaging social or cognitive programming. Prospective residents should inquire about the weekly activity schedule and opportunities for more active or varied engagement.

    Facility amenities and upkeep are positive themes: reviewers noted clean common areas and outdoor features such as a patio with roses and a pool that contribute to a tranquil setting. These elements support a residential, comfortable atmosphere that families value.

    The clearest operational concern across the reviews relates to billing practices. Several families raised issues about unclear or non-itemized additional charges, and at least one noted retroactive charge adjustments. These points indicate a patterns-of-practice concern about billing transparency and communication rather than a singular billing error. Given the potential for trust implications, families should request written explanations of fees, sample invoices, and the facility's policy on charge adjustments before admitting a resident.

    Overall, Serenity Manor appears to offer strong, person-centered caregiving and a clean, peaceful environment with attractive outdoor amenities. The most notable areas to investigate further are dining consistency, the breadth and engagement level of activities, and clear, itemized billing policies. Addressing those questions during a visit or in contract discussions will help families determine whether the facility's operational practices align with their priorities.

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    Location

    Map showing location of Serenity Manor

    Serenity Manor is located at 4934 Swinton Ave, Encino, CA, 91436.

    About Serenity Manor

    Serenity Manor sits at 4934 Swinton Ave in Encino, California, tucked away in a quiet residential area close to hospitals like Cedars-Sinai and UCLA Medical Center, and the home holds a licensed capacity of just six residents, which helps keep things feeling homelike instead of busy or crowded, and people can find private suites and shared rooms, all fully furnished with features like telephone, air conditioning, internet, cable, and private bathrooms with wheelchair accessible showers and kitchenettes, so folks settling in there don't spend time worrying about the little things like laundry or cleaning because housekeeping and laundry services are taken care of, and meals are planned and cooked daily by staff who know about special diets and diabetes-friendly foods, and residents can eat in the shared dining room or have something from the all-day dining menu. The staff gives 24-hour care and supervision, and the support covers everything from help with bathing, dressing, eating, and medication management to non-ambulatory care, memory care for Alzheimer's, and hospice and respite stays, and the care feels personal because of the small size, so people often mention that they notice how staff offer daily reminders and assist with transfers and activities of daily living, so residents don't need to do too much alone.

    Serenity Manor keeps people busy with movie nights, daily activities, social events, and community-sponsored gatherings both inside and outside, plus there's a garden and marked walking paths for anyone who wants to spend time outdoors, and folks can also bring their pets if they'd like because the place has pet allowance policies, and for transportation, there are parking spaces and complimentary rides for outings around greater Los Angeles, so errands and appointments remain simple. People who need more health support can access on-call nurses and doctors, and even podiatrist and dentist visits are available, and services include physical, occupational, and speech therapy to help maintain independence, and they make sure people with memory loss or confusion are safe and supported with special programs to help them avoid wandering and to keep minds active. Meals come prepared by a chef with organic ingredients, snacks are on hand, and vegetarian meals are always an option, and if someone comes for a short-term stay or respite, move-in help and coordination with other healthcare providers is provided, so things go smoothly.

    The community does daily devotionals or spiritual services when folks want, barbershop and salon services keep everyone tidy, and people can expect a safe, smoke-free setting indoors and in public areas, and with only six residents at a time, staff can pay attention to each person's needs, so living at Serenity Manor means having help nearby at all hours, a real home feel, and freedom from household chores.

    People often ask...

    Serenity Manor offers assisted living, memory care, and board and care.

    The full address for this community is 4934 Swinton Ave, Encino, CA 91436.

    No, Serenity Manor does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Serenity Manor. The information above has not been verified or approved by the owner or operator. For exact information, please contact Serenity Manor directly. There is no cost for this service. We are compensated by the community you select.

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