I moved my loved one into Rockville Terrace and have been very pleased. The staff are genuinely caring, attentive, and welcoming; the facility is clean, beautiful and resort-like with great on-site amenities (movie theater, salon, gelato/coffee bar) and plenty of activities and outings. Memory care is excellent, communication with family is consistent, and the dining and spacious apartments are a plus - I highly recommend it.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Newly constructed, refreshed interiors and finishes
Clean, well-maintained common areas and rooms
Spacious apartment layouts (studios, one- and two-bedroom options)
Accessible outdoor patios and attractive grounds
Strong family communication (weekly updates, responsive staff)
Flexible and relatively quick move-in/admission processes
Perceived good value and affordable pricing
Cons
Inconsistent caregiving responsiveness and resident monitoring (notably nights/weekends)
Staffing shortages and high staff turnover
Medication-management gaps
Inconsistent food quality across meals
Cleanliness and sanitation issues in some units
Privacy and security process gaps
Shift-to-shift variability in staff experience and competence
Limited suitability for higher-acuity residents
Pricing and fee transparency concerns
Summary of reviews
Overall impression: Ivy Park at Rockville presents as a modern, well-appointed senior living community with a resort-like atmosphere. Many families and residents emphasize the facility’s attractive physical environment — newly refreshed interiors, open floor plans, spacious apartments (including two-bedroom options), clean common areas and outdoor patios — and a broad set of on-site amenities such as a movie theater, salon, and an ice cream/gelato bar. These facility features, combined with a restaurant-style dining room and a variety of activities, contribute to frequent comments about an engaging social environment and good value for the setting.
Care and staff: Staffing and care quality are central to the narrative and show a mixed but generally positive pattern. Numerous accounts praise compassionate, resident-focused caregivers, supervisors who are active in oversight, and staff who learn residents’ names and preferences. Families report strong communication practices in many cases (weekly update calls, timely family contact) and describe smooth transitions on move-in. However, there are recurring operational concerns: variability in responsiveness (particularly on night shifts and weekends), evidence of high turnover, and isolated but significant medication-management issues. These observations suggest that while day-to-day caregiving can be attentive and family-oriented, the facility’s staffing consistency and clinical controls appear uneven at times.
Dining and activities: Dining and activities are among the facility’s strongest features. Reviewers frequently describe a varied menu, attractive dining service, and plentiful snacks; several families praised specific meals and the overall restaurant-like experience. At the same time, some comments point to inconsistency in meal quality, indicating variability between shifts or dishes. The activity program is consistently highlighted as robust — with dedicated activity staff, a clear daily/color-coded calendar, live music, trips, seasonal programming, and strong resident participation — which supports social engagement and routine for both independent and memory-care residents.
Facilities and amenities: The built environment receives uniformly positive remarks. The property is described as bright, peaceful, and well-maintained, with ample communal spaces and amenities that support social life and convenience. Memory-care accommodations are available and several families characterize that program as attentive. That said, a few reviews raised privacy and security process concerns and noted sanitation problems in individual units, indicating variability in housekeeping or unit-level maintenance practices despite generally clean common areas.
Management and notable patterns: Management strengths include timely admission processes, flexible weekend intake availability, personalized move-in assistance, and active activity leadership. Persistent patterns of concern center on staffing infrastructure — shortages, turnover, and inconsistent competence across shifts — which can affect responsiveness and monitoring. Additional operational themes are medication-management controls and clarity around pricing/fees; both were flagged as areas needing improvement. Location and travel logistics are also practical considerations for families who live farther away.
Bottom line: Ivy Park at Rockville offers an attractive, activity-rich environment with many families reporting compassionate staff, strong communications, and good amenities. Prospective residents and families should weigh those strengths against operational risks tied to staffing consistency, medication controls, and occasional unit-level sanitation or privacy process gaps. The community appears well suited for independent and many assisted residents who value social programming and a newer facility; families seeking maximal clinical oversight for higher-acuity needs or who require strict, around-the-clock responsiveness should investigate staffing patterns, shift coverage, medication protocols, and pricing transparency during a tour and through direct questions to management.
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Location
Ivy Park at Rockville is located at 4625 Mangels Blvd, Fairfield, CA, 94534.
About Ivy Park at Rockville
Ivy Park at Rockville is a licensed community offering independent living, assisted living, memory care, and skilled nursing, and the place goes by State License 486803653, so you know it's regulated and meets required standards, and the campus supports up to 199 residents with a choice of companion studios, private studios, single rooms, open one-bedroom layouts called Magnolia, Magnolia Suite, Dahlia, and Aster, and two-bedroom options named Wisteria, plus private studios like Freesia, Freesia Suite, and Aster Suite, so there's enough variety for different needs and tastes, and apartments have bright spaces, private bathrooms, individual climate controls, kitchenettes or full-size kitchens, cable and Wi-Fi, and they're furnished or you can bring your own things, and parking is set aside for residents and guests, with overnight guest spots if needed. Ivy Park sits in a modern, multi-floor building with scenic views, where you can find inviting courtyards, gardens, and plenty of indoor and outdoor seating, so visitors and residents can relax or talk together. There's a bistro, a coffee shop, a main dining room with restaurant-style meals, a private dining area for events, and meals are handled by a professional chef who can meet requests for kosher, vegetarian, low-fat, low-sodium, and special diets, and you also get guest meals, takeout, and even help choosing menu items.
You'll see activities on the calendar every day, from game nights and exercise classes to walking paths, arts and crafts, musical groups, a book club, movie nights in the theater room, chair yoga and dance fitness, social gatherings, and even off-site excursions, so it's hard to be bored here. Residents can ask for scheduled transportation for errands, doctor's visits, shopping, and outings, and the community even helps with on-site copying, mail delivery, and eyeglass repair. Ivy Park offers wellness and education programs, brain fitness, and activities in both English and Spanish, and pets are allowed according to their policies, so you might see a furry friend visiting now and then. There's a special area called Evergreen at Ivy designed for memory care, where residents with dementia get help with daily activities and special programs, and these residents get support and supervision 24 hours a day in safe, secure surroundings.
Care services here range from help with bathing, dressing, medication management, and transfers to more hands-on skilled nursing, hospice care, and home health services (Medicare-certified), and you can expect help with laundry, housekeeping, dry cleaning, and linens, plus personal reminders for meals, medication, and activities. The staff gets special training in aging, safety, behavior, and chronic illnesses, so they're pretty skilled at caring for different needs, and you'll see services offered for people who need non-ambulatory support, too. There are emergency call systems, smoke alarms, sprinklers, and other safety features in place, so people are watched over all the time, but they still encourage folks to stay independent and keep their dignity.
For your day-to-day, you can get haircuts and barber services right on site, use the salon and spa, read in the library, or join a religious service. Guest parking, general maintenance, companionship, and even concierge services are all included, and for those needing extra support, there are also programs for help with chronic conditions and mealtime, or even assistance when it's time to go out. Long-term care and adult day services are options, too, so different needs can be met on the same campus. Ivy Park at Rockville leans toward a fuller, lively calendar and a comfortable, safe setting, and the focus seems to be on offering choice, support, and a place where you can stay as healthy and active as you're able. Payment choices include private pay and all-inclusive rent, with help available for guidance on finances, so most people can find something that fits their plan.
Founded in 2001 by Bill Gallaher, Oakmont Senior Living has emerged as a nationally recognized leader in luxury senior living, headquartered in Windsor, California. The family-owned and operated company has grown to serve over 8,000 seniors across 80 luxury communities throughout California, Nevada, and Hawaii, generating annual revenue of $750 million. Oakmont Management Group, established in 2012 as the sole operator of these luxury communities, works in partnership with the Gallaher Family development company, which has been building seniors housing since the 1990s. The company has achieved remarkable growth, adding 1,811 units to its portfolio between 2024 and 2025, ranking No. 12 on the ASHA 50 list of largest senior living operators.
Oakmont provides comprehensive care services including assisted living, memory care, and retirement living, with a company-wide focus on individualized attention and luxury amenities. Their premier communities feature wellness centers, assistance with personal care, medication management, award-winning culinary programs, movie theaters, and pet therapy. The company has pioneered innovative programs such as virtual reality therapy using the Rendever platform, allowing seniors with Alzheimer's and dementia to relive past experiences and participate in new adventures. Their signature Traditions memory care neighborhoods provide individualized 24-hour care by providers trained in dementia education, offering daily reminiscence activities designed to help older adults recall positive memories.
Oakmont's mission centers on delivering meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture anchored in five core values: authenticity, teamwork, compassion, commitment, and resilience. The company maintains an unwavering commitment to excellence, integrity, and high standards of service, with a philosophy of creating communities where residents can continue living even as their needs change. Their approach emphasizes creating safe, nurturing environments where both residents and team members can be the most authentic versions of themselves, fostering a culture that treats residents like family while maintaining luxury standards.
Oakmont's industry leadership has been recognized through numerous achievements, including ranking among the nation's largest operators and maintaining a 97 percent occupancy rate across their portfolio. The company was a 2022 Yass Prize finalist for innovation in education, and their SVP of Human Resources was inducted into McKnight's 2023 Hall of Honor for excellence in talent development. Recent strategic partnerships include an expanded relationship with Welltower and the launch of the Ivy Living brand, alongside major real estate transactions involving Healthpeak's $1.3 billion acquisition of 24 Oakmont communities. These partnerships and recognitions underscore Oakmont's position as an industry innovator committed to setting new standards in luxury senior living while maintaining their foundational values of personalized care and exceptional service.
People often ask...
Ivy Park at Rockville offers competitive pricing, with rates starting at a cost of $6,815 per month.
Ivy Park at Rockville offers independent living, assisted living, and memory care.
There are 9 photos of Ivy Park at Rockville on Mirador.
Yes, Ivy Park at Rockville allows residents to age in place and adjust their level of care as needed.
The full address for this community is 4625 Mangels Blvd, Fairfield, CA 94534.
No, Ivy Park at Rockville does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Found no deficiencies cited during the office visit and related discussions.
20 Apr 2026Complaint
20 Apr 2026Complaint
Investigated the allegation of inadequate supervision and found no preponderance of evidence to support it.
01 Apr 2026Inspection
01 Apr 2026Inspection
Investigated a suspected elder abuse allegation involving a resident's deteriorating mental condition and questions about informed decision-making. The resident was hospitalized and later moved to a higher level of care after discussions with the family.
27 Jan 2026Inspection
27 Jan 2026Inspection
Investigated an allegation that a staff member participated in CashApp financial transactions with a resident, and interviews were conducted.
21 Jan 2026Inspection
21 Jan 2026Inspection
Investigated a case in which a staff member engaged in financial transactions with a resident; no deficiencies were cited.
21 Jan 2026Complaint
21 Jan 2026Complaint
Investigated allegation that residents were not allowed to choose their own pharmacy. Found residents may continue with their current pharmacy, and the community provided the required 90-day notice for pharmacy-related fee changes.
09 Dec 2025Complaint
09 Dec 2025Complaint
Investigated the allegation of financial abuse involving theft from a resident; staff admitted taking funds.
Type B1569.269(a)(10)
09 Dec 2025Complaint
09 Dec 2025Complaint
Investigated an allegation that staff did not provide the resident's responsible party with itemization of additional care fees charged.
06 Nov 2025Complaint
06 Nov 2025Complaint
Investigated a complaint alleging plumbing problems. Maintenance responded promptly to toilet concerns, and residents reported no ongoing toilet issues.
07 Oct 2025Complaint
07 Oct 2025Complaint
Investigated allegation that inadequate staffing resulted in resident care needs not being met; evidence did not show staffing contributed to the reported falls and injuries.
29 Aug 2025Complaint
29 Aug 2025Complaint
Investigated the allegation that staff did not allow residents to have visitors; interviews and observations showed residents were allowed visitors.
28 Aug 2025Complaint
28 Aug 2025Complaint
Investigated allegation that staff did not keep the premises free from bed bug infestation. Found insufficient evidence to prove the claim.
25 Jul 2025Inspection
25 Jul 2025Inspection
Found general compliance with safety and care standards. A technical violation was issued for missing staff and resident records after a management company change.
08 May 2025Complaint
08 May 2025Complaint
Investigated an allegation that staff did not post required documents for residents; posters were found in the resident mail room and staff room, and the allegation was unfounded.
07 May 2025Inspection
07 May 2025Inspection
Identified ongoing concerns about bed bugs, communication, and residents' care needs.
15 Apr 2025Complaint
15 Apr 2025Complaint
Investigated bedbug, call system, and administrator status allegations; bedbug treatments occurred in affected rooms, the call system was observed to function, and a new administrator was scheduled to begin.
15 Apr 2025Complaint
15 Apr 2025Complaint
Investigated the allegation of insufficient staffing to meet residents' needs and found no evidence to support it.
04 Mar 2025Inspection
04 Mar 2025Inspection
Identified an immediate risk due to lack of a plan for incidental medical and dental care and for assisting with self-administered medications after two resident medication errors.
Type A87465(a)(4)
11 Feb 2025Complaint
11 Feb 2025Complaint
Investigated reporting requirements... a resident's death was not reported to licensing within seven days. No death report was on file with licensing.
Type B87211
21 Jan 2025Complaint
21 Jan 2025Complaint
Identified that a resident received the wrong dose of Tramadol on several occasions in December 2024. A separate allegation about MAR documentation was unfounded.
Type A87465(a)(4)
17 Dec 2024Complaint
17 Dec 2024Complaint
Found insufficient evidence to prove or disprove allegations that staff did not assist with transportation and care needs in a timely manner, and that they threatened a resident. The review noted accommodations were available and there were exceptional efforts to meet preferences for housekeeping staff.
03 Dec 2024Complaint
03 Dec 2024Complaint
Investigated allegations that resident care needs were not met, staff smoked marijuana on site, and cleaning supplies were accessible to residents, with interviews and observations conducted.
19 Nov 2024Complaint
19 Nov 2024Complaint
Investigated the allegation that staff did not prevent a resident from sustaining multiple falls and did not follow the care plan; findings indicated no evidence supports the violations.
22 Oct 2024Complaint
22 Oct 2024Complaint
Identified bed bugs in multiple rooms following an allegation of bed bugs.
Type A87303
20 Aug 2024Inspection
20 Aug 2024Inspection
Observed three of ten staff did not have health screenings including TB tests on file because records were unavailable after changing screening agencies; no deficiencies were cited.
16 May 2024Complaint
16 May 2024Complaint
Investigated allegations that continence care needs were not met and there was neglect/lack of supervision resulting in a pressure injury, with noted inconsistencies in information and wound care communication.
Type A87468.2(a)(4)
04 Oct 2023Inspection
04 Oct 2023Inspection
Identified that Missed Medication Administration was not reported to the licensing agency. A technical violation was issued for the reporting lapse.
Type B87211
04 Oct 2023Complaint
04 Oct 2023Complaint
Investigated a complaint about medication assistance and found gaps in administering medications, including eye drops, during April 2023.
Type A87465(a)(4)
28 Sept 2023Inspection
28 Sept 2023Inspection
Found no concerns about staff during an unannounced visit. Interviews with staff and residents and review of records occurred.
21 Sept 2023Complaint
21 Sept 2023Complaint
Investigated two complaints about a leaking air conditioning unit and about overcharging for care. Evidence did not support either allegation.
Type B87303(b)(2)
29 Aug 2023Complaint
29 Aug 2023Complaint
Investigated an allegation that staff did not assist a resident as needed regarding ambulation and during medical appointment check-ins. The allegation was unfounded.
08 Aug 2023Inspection
08 Aug 2023Inspection
Identified overall strong safety and care provisions, but an unsecured cart with a hand saw and chemicals and outdated resident records were noted.
15 May 2023Complaint
15 May 2023Complaint
Found cleanliness and maintenance concerns, including a room with a strong odor and laundry on the bathroom floor. Deficiencies related to maintenance and operation were noted.
Type B87303(a)
11 Apr 2023Complaint
11 Apr 2023Complaint
Investigated a complaint alleging a personal rights violation involving a verbal altercation between staff and a resident. The staff member involved was terminated after the incident.
Type A87468.1(a)(1)
14 Feb 2023Complaint
14 Feb 2023Complaint
Identified that a visitor was barred on January 17, 2023, preventing a private visit and infringing residents' personal rights.
Type A87468.1(a)(11)
09 Jan 2023Inspection
09 Jan 2023Inspection
Found no deficiencies during a case management incident visit. Staff and a resident were interviewed, and several documents were requested.
09 Jan 2023Complaint
09 Jan 2023Complaint
Investigated an allegation that a resident's dietary needs were not met; interviews and documents could not confirm or deny the claim due to inconsistent statements.
20 Dec 2022Complaint
20 Dec 2022Complaint
Identified deficiencies in residents' hygiene care and staff training. Other allegations about injuries, medical response, call buttons, medications, theft, leaving residents unattended, and health assessments had insufficient evidence.
Type A87464(f)(1)
Type B87411(c)
09 Dec 2022Inspection
09 Dec 2022Inspection
Observed an unannounced case management-incident review; no deficiencies were observed or cited.
21 Oct 2022Complaint
21 Oct 2022Complaint
Investigated the allegation that staff financially abused a resident; based on interviews and document review, could not prove or disprove the allegation.
12 Sept 2022Inspection
12 Sept 2022Inspection
Observed an unannounced visit focused on COVID-19 visitor protocols, including updating visitor information, front-desk procedures, testing options for unvaccinated visitors, and notifying residents of current protocols. No deficiencies were cited.
29 Aug 2022Complaint
29 Aug 2022Complaint
Investigated an allegation that a staff member provided care to residents without proper background clearance. The staff member had not been fingerprinted or cleared prior to working at the site.
Type A87355(e)
29 Aug 2022Inspection
29 Aug 2022Inspection
Observed that prior citations were discussed and related records reviewed; no new citations were issued during this visit.
02 Aug 2022Complaint
02 Aug 2022Complaint
Investigated allegations that staff delayed medical care, did not dispense medications per orders, and did not respond promptly to residents; there was not a preponderance of evidence to prove the allegations valid or not true.
26 Jul 2022Complaint
26 Jul 2022Complaint
Investigated a complaint that a resident's room was not clean and sanitary. Observed a strong urine odor in a resident's room and noted unsanitary conditions.
Type B87303(a)
26 Jul 2022Inspection
26 Jul 2022Inspection
Found no deficiencies during the one-year visit. The site appeared clean and well-maintained, with current safety systems, proper medication storage, and adequate food supplies.
18 Jul 2022Complaint
18 Jul 2022Complaint
Investigated an incident where a resident bled after a fall and did not receive timely medical care; determined that staff lacked up-to-date first aid/CPR training and that emergency response procedures were not consistently followed.
Type A87465(g)
Type B87411(c)(1)
Type B87411
18 Jul 2022Complaint
18 Jul 2022Complaint
Identified violations included not following COVID-19 protocols, improper food storage and service, and failure to post emergency exit plans.
Type A87555(a)
Type B87212(c)
Type B87468.1(a)(2)
18 Jul 2022Complaint
18 Jul 2022Complaint
Investigated an allegation that a resident's prescribed diet and overall food service were not properly managed.
Type A87555(b)(7)
07 Jul 2022Inspection
07 Jul 2022Inspection
Identified a caregiver exposing themselves to a resident; investigation found no evidence linking any staff, resident, or visitor to that description, two staff members attended to the resident's needs, and camera footage showed nothing unusual; all required notifications were made per regulation.
02 Jun 2022Complaint
02 Jun 2022Complaint
Identified that the dishwasher did not maintain the required 170°F final rinse temperature, with multiple days recording lower temperatures.
Type A87555(b)(31)(A)
12 May 2022Inspection
12 May 2022Inspection
Investigated a self-reported incident and a resident death, and followed up on related dining service matters; no deficiencies were cited.
28 Apr 2022Inspection
28 Apr 2022Inspection
Investigated a resident's fall on 4/16/2022 when the resident tripped over a serving tray in the dining room, which caused a skin tear. The family took the resident to the ER on 4/17/2022 for further evaluation.
Type B87307(d)(6)
06 Apr 2022Complaint
06 Apr 2022Complaint
Investigated complaints alleging inadequate food service and obstructed walkways, among other concerns. Found deficiencies related to food service and to keeping passageways clear.
Type A87555(a)
Type B87307(d)(6)
04 Jan 2022Complaint
04 Jan 2022Complaint
Investigated a complaint regarding staff response to call bells and whether staff assisted residents. Found delays in responding to call bells with times around 20 minutes.
Type B1569.269(a)(6)
17 Nov 2021Complaint
17 Nov 2021Complaint
Investigated allegations that staff did not meet residents' needs, leading to multiple falls and misplacement of personal belongings.
Type A1569.269(a)(6)
Type B87218(a)
17 Nov 2021Inspection
17 Nov 2021Inspection
Identified a resident-reported missing gold wedding band; police were notified and a report filed. Staff assisted in the search and statements were taken, and the resident was interviewed; no deficiencies cited.
07 Oct 2021Inspection
07 Oct 2021Inspection
Observed an unwitnessed fall with injury on 9/20/21. Staff reported the incident to the responsible party, care coordinator, doctor, and licensing; the resident was evaluated in the emergency room and monitored after returning, and no deficiencies cited.
23 Sept 2021Inspection
23 Sept 2021Inspection
Investigated an allegation that a resident was pushed onto the floor by a staff member, leading to an emergency department visit on 8/15.
09 Aug 2021Inspection
09 Aug 2021Inspection
Observed hot water at resident faucets not within the required range and sharps and medications accessible to residents with dementia, creating safety risks.
Type ACCR87303(e)(2)
Type ACCR87705(f)(1)
Type ACCR87705(f)(2)
28 Jun 2021Complaint
28 Jun 2021Complaint
Investigated allegation that a resident's records were not provided promptly to the resident's representative.
Type B1569.269(a)(21)
18 May 2021Complaint
18 May 2021Complaint
Investigated allegations that a resident fell, care needs were not met, and a call button did not work. The investigation found delays in responding to the call button and concerns about safety and the resident's condition around the time of the fall.
Type A87411(d)(5)
Type B87303(i)(1)(A)
18 May 2021Complaint
18 May 2021Complaint
Found the allegation unsubstantiated after interviews and review of information, noting that residents were served trays with assistance as needed due to COVID-19 precautions.
20 Apr 2021Complaint
20 Apr 2021Complaint
Found that the allegation that meals were not provided consistently or warm was not supported by evidence, since tray service was used during Covid precautions and meals were prepared and delivered on time. Found that the allegation of inappropriate conduct by a former administrator and failure to follow dietary needs was not supported by evidence, as there were no dietary restrictions documented and the resident reported no concerns about the food.
17 Mar 2021Complaint
17 Mar 2021Complaint
Investigated the allegation that the medication was not given as ordered; reviews of records and staff interviews indicated the medication was administered as ordered, and there was not enough evidence to prove the allegation either way.
26 Oct 2020Complaint
26 Oct 2020Complaint
Investigated medication administration timing (0600 and 0800 hours); found insufficient evidence to prove or disprove violations. Investigated 2-hour checks and call button responses; found delays and unresponsiveness were supported by witnesses and records.
26 Oct 2020Complaint
26 Oct 2020Complaint
Determined the denial of showers during March 2020, when hospice visits did not occur and staff did not provide showers in their absence, to have occurred. Found no evidence to support neglect, failure to record medication administration, or noncompliance with hydration orders.
15 Jun 2020Complaint
15 Jun 2020Complaint
Reviewed multiple incidents of aggressive behavior towards staff by a resident but could not prove or disprove an allegation of staff pushing the resident.
Unsubstantiated conclusion with no citations issued.
Type A1569.269
Type B87218(a)
29 May 2020Complaint
29 May 2020Complaint
Found allegations of staff handling a resident roughly and failing to feed the resident to be unfounded, meaning they were false or without reasonable basis. Dismissed the complaint after reviewing medical records and witness statements.
10 Mar 2020Complaint
10 Mar 2020Complaint
Reviewed allegations of inadequate linen changes, hygiene assistance, and food quality; determined no substantial evidence found to support claims.
Type B1569.269(a)(6)
13 Feb 2020Complaint
13 Feb 2020Complaint
Confirmed allegations of inadequate hygiene assistance and inadequate bed height for a resident. Walker safety allegation unsubstantiated.
Type A87303(e)(2)
Type A87705(f)(1)
Type A87705(f)(2)
05 Feb 2020Complaint
05 Feb 2020Complaint
Found allegations of unsanitary conditions and neglect of grooming needs to be unsubstantiated, while the allegation regarding the lack of daily activities was unfounded.
Type B1569.269(a)(21)
31 Jan 2020Inspection
31 Jan 2020Inspection
Reviewed records regarding an alleged injury, but found no evidence of unreported incident. Injury to the right hand was documented, but unclear if it occurred while resident was at the facility.
Type A87411(a)
29 Jan 2020Complaint
29 Jan 2020Complaint
Confirmed allegations of neglect in resident's room, including soiled linens, broken items, and unaddressed maintenance issues.
13 Dec 2019Inspection
13 Dec 2019Inspection
Verified individual not present, employed, or residing at the facility. No deficiencies cited during inspection.
25 Oct 2019Inspection
25 Oct 2019Inspection
Identified deficiencies in safety regulations, including temperature control issues, unlocked cleaning supplies, and expired fire safety inspections during the inspection.
23 Oct 2019Complaint
23 Oct 2019Complaint
Confirmed allegations of staff failing to assist resident with access to the facility and not responding to call buttons in a timely manner.
17 Oct 2019Inspection
17 Oct 2019Inspection
Reviewed recent incident reports and discussed with staff. No citations issued.
Type B87464(f)(4)
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Mirador Living is not affiliated with the owner or operator(s) of Ivy Park at Rockville. The information above has not been verified or approved by the owner or operator. For exact information, please contact Ivy Park at Rockville directly. There is no cost for this service. We are compensated by the community you select.
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