Overall sentiment in the reviews for Adina Home Care is mixed but strongly polarized: a majority of reviewers describe consistently positive, family-style care while a minority report serious safety, supervision, and regulatory concerns. Positive themes appear repeatedly — many families praise the caring, attentive staff and owners, frequent one-on-one interaction, and a warm, home-like atmosphere. Multiple reviewers emphasize long-term placements (two years or more) in which residents were happy and well-treated. The facility is repeatedly described as immaculately clean and well maintained, with comfortable temperatures, an inviting dining area, and attractive outdoor spaces (garden, pool, basketball court). Dining is an especially strong positive theme: reviews frequently call the meals home-cooked and restaurant-quality, often naming Elena as the cook and praising specific dishes and desserts. Several reviewers explicitly state that Adina Home Care was a clear improvement over prior institutional facilities and highly recommend it.
Despite those many positive reports, a set of serious negative allegations recurs in other reviews and cannot be ignored. Some reviewers allege neglect manifesting as bedsores, unattended falls, head injuries, infections, and urinary tract infections. There are explicit complaints about ignored requests for help, failure to call 911 during emergencies, and leaving residents in dingy or dark rooms. Nighttime care is a specific area of concern in those negative accounts: reviewers report soiled diapers left on residents and inadequate night supervision. A number of complaints also focus on medication handling — while some reviews praise conscientious medication management and wound care, others allege poor medication handling, problematic nighttime medication administration, and even licensing or regulatory consequences tied to violations. There are also troubling accounts of staff or the owner yelling at or scolding residents in front of others and reports of screaming staff, indicating issues with professional behavior or staff training in certain instances.
Taken together, the reviews suggest variability in the quality of care at Adina Home Care. For many families the experience appears to be excellent: attentive caregivers, individualized attention, excellent meals, cleanliness, and a pleasant environment. For a smaller but significant set of reviewers, the facility failed to provide adequate supervision and clinical care, with outcomes serious enough to require hospitalization or rehab in some cases and to raise regulatory flags. This contrast points to potential inconsistency in staffing, supervision, or protocols — it is possible that some shifts, specific staff members, or particular periods (notably night shifts) perform far better than others.
For prospective families considering Adina Home Care, the reviews suggest several specific areas to probe further: ask for recent inspection and licensing records to clarify any regulatory consequences; inquire about night staffing levels, fall-prevention protocols, and how emergencies are handled (including who is authorized and trained to call 911); review medication administration procedures and how medication errors are prevented and communicated; ask about wound-care capabilities and how infections are monitored and reported; and request references from current long-term families. It is also advisable to visit at multiple times of day (including evenings and weekends) to observe staff interactions, mealtimes, and nighttime routines. Finally, confirm room sizes and layout if space is a concern, since some reviewers noted small rooms.
In summary, Adina Home Care receives many strong endorsements for its homelike environment, caring staff, cleanliness, and excellent meals, but it also has repeated, serious allegations around neglect, safety, medication handling, and unprofessional behavior. The pattern suggests an institution capable of high-quality, compassionate care in many cases, but with notable and consequential inconsistencies that should be carefully investigated by anyone considering placement there.
