Pricing ranges from
    $6,344 – 8,247/month

    Lotus Villa And Memory Care

    9448 Citrus Ave, Fontana, CA, 92335
    2.9 · 15 reviews
    • Assisted living
    • Memory care

    Pricing

    $6,344+/moSemi-privateAssisted Living
    $7,612+/mo1 BedroomAssisted Living
    $8,247+/moStudioAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.93 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.9
    • Meals

      2.8
    • Building

      3.1
    • Value

      2.7

    Location

    Map showing location of Lotus Villa And Memory Care

    About Lotus Villa And Memory Care

    Lotus Villa And Memory Care stands on Citrus Avenue in Fontana, California, and is a licensed senior living facility with care for up to 99 residents. Administrator Becky oversees the Memory Care unit, where staff watch over residents who have memory problems, dementia, or Alzheimer's. The community focuses on keeping residents safe with a secure setting that's clean and well organized, and caregivers are known for being helpful and attentive. Residents can get both Assisted Living and Memory Care services, with personalized help for daily health checks, medication, incontinence, and high-needs care, and staff speak English, Spanish, and Filipino to help with communication. Meals for residents are prepared with care, and there are special options like kosher, vegan, vegetarian, low sodium, and no sugar meals, and friends and family are welcome to join residents at the large dining hall when they visit, which is good for gathering on special occasions.

    The accommodations include spacious private rooms and 1-bedroom, 1-bath studios, each with air conditioning, cable or satellite TV, Wi-Fi, wheelchair accessible showers, and room service or guest meals available. Residents have spaces where they can relax, like a library, a landscaped outdoor area for picnics with family, a laundry room, and a conference room that's set aside for private conversations. There are indoor common areas so families can visit in comfort while waiting for their loved ones, and all rooms are handicap accessible. The facility doesn't allow pets, but it does welcome families to tour the space and offers respite care for short stays.

    Lotus Villa's Memory Care unit provides support for people with dementia, aspiration, swallowing disorders, and those recovering from strokes or surgeries like joint replacement. Rehabilitation services help to prevent falls, and there's a 24-hour call system for emergencies. Residents get a full calendar of activities seven days a week, like games, fitness classes, social gatherings, educational events, wellness programs, entertainment, and church services, with offsite devotional services available too. The facility has a strong focus on making these activities fun, encouraging friendships, and supporting each other, and all activities help residents stay connected and engaged. Lotus Villa is close to local hospitals, doctors, pharmacies, and community events in Fontana, so medical help is nearby when needed, and transportation services can be arranged.

    Personal care is always emphasized, and the home-like setting tries to provide peace of mind for families. The environment is compassionate and supportive, aiming for both independence and dignity for each senior, with staff giving companionship and helping with daily living, housekeeping, and laundry. While pets aren't allowed, the facility does allow two people to share a studio, allowing couples or family members to live together. There's a one-time fee of $1500 when moving in. Lotus Villa provides the basic comforts seniors expect, with plain and solid care for those who need a safe, supportive place with meaningful activities and specialized attention.

    People often ask...

    State of California Inspection Reports

    34

    Inspections

    8

    Type A Citations

    19

    Type B Citations

    4

    Years of reports

    20 Jun 2024
    Confirmed allegations of staff mistreatment and physical assault of a resident were found to be unsubstantiated based on interviews and record reviews. Residents and staff denied witnessing or experiencing the alleged incidents.
    19 Jun 2024
    Confirmed staff failed to follow eviction procedures, but unsubstantiated claim of refusing to return resident's items.
    • § 87224(a)(2)
    19 Apr 2024
    Determined that the allegation of staff serving food of poor quality was unsubstantiated, as the meals observed were of adequate quality, fresh, and balanced.
    19 Apr 2024
    Investigated the allegation that staff did not properly address a resident's multiple falls resulting in injuries; determined the allegation unsubstantiated due to insufficient evidence.
    02 Feb 2024
    Identified deficiency in criminal record clearance for staff, resulting in a civil penalty assessment.
    • § 87355(e)(2)
    02 Feb 2024
    Found that care and supervision were lacking for a resident who fell and suffered a head injury, while allegations of staff locking residents in their rooms were unsubstantiated. A civil penalty was imposed for the substantiated violation.
    • § 87411(a)
    10 Jan 2024
    Confirmed neglect leading to an unexplained injury, with a resident left in pain for four days without timely medical attention, resulting in a citation and a civil penalty.
    • § 87411(a)
    • § 87465(2)
    18 Dec 2023
    Confirmed allegation of staff causing injury to a resident. Identified failure to seek medical attention for the resident. Determined that staff did not notify the responsible party of an incident in a timely manner.
    • § 87465(2)
    • § 80072(3)
    • § 87211(2)
    15 Nov 2023
    Conducted pre-licensing visit, found no issues, facility in good condition.
    08 Nov 2023
    Found no deficiencies during the inspection of the facility, ensuring safe and appropriate living conditions for the residents.
    13 Oct 2023
    Found insufficient evidence to support allegations of inadequate staffing and unexplained bruises.
    20 Sept 2023
    Confirmed issues of inadequate cleaning of a resident's wheelchair and facility by staff, and using a resident's personal items to clean spills; however, allegations of inappropriate comments, leaving a resident in soiled diapers for extended periods, unclean rooms, and unmet resident needs were not proven due to insufficient evidence.
    • § 87464(d)
    • § 87303(a)
    • § 80072(1)
    30 Aug 2023
    Identified deficiencies in physical safety, environmental conditions, and staff records during the inspection. Deficiencies must be corrected by a specified date.
    • § 87355(j)
    • § 87203
    • § 87412(g)
    • § 87303(a)
    • § 87307(d)(6)
    • § 87705(j)
    • § 87309(a)
    • § 87303(e)(2)
    12 Aug 2023
    Confirmed improper record-keeping of medications distributed and disposal of expired medications; allegations of incorrect medication dispensing were not substantiated. Unsatisfactory training for staff on medication assistance remains inconclusive.
    • § 87465(3)
    05 Jul 2023
    Identified lack of transfer of criminal background clearance for two staff members at the facility. Civil penalties assessed and ongoing until corrected.
    • § 87355(e)(2)
    13 Jun 2023
    Confirmed understanding of facility operation, admission policies, staffing requirements, training, and emergency preparedness during COMP II inspection.
    24 May 2023
    Found allegations related to staff not addressing changes in residents' health conditions, not ensuring resident attendance at doctor appointments, and mismanaging resident medications during an inspection.
    • § 87465(1)(2)
    • § 87465(e)
    27 Apr 2023
    Confirmed no health and safety concerns during the visit. Residents' needs were observed to be adequately met.
    26 Apr 2023
    Conducted unannounced health and safety check. No imminent concerns observed. Needs of residents met.
    07 Apr 2023
    Confirmed that staff did not ensure residents received dental care, did not assist with oral hygiene, and did not provide grooming care.
    • § 87465(a)(1)
    • § 87464(c)(4)
    29 Mar 2023
    Investigated allegations that staff engaged in verbal altercations with residents, failed to prevent the spread of communicable diseases, and lacked adequate staffing; all allegations were deemed unsubstantiated, as there was insufficient evidence to support them.
    22 Mar 2023
    Confirmed allegations of resident sustaining injury while in care due to a fall. However, allegations of staff not properly reporting incidents involving the resident were unsubstantiated.
    22 Mar 2023
    Confirmed unexplained bruises on a resident were reported but lacking evidence to determine their cause.
    02 Mar 2023
    Confirmed uncomfortable temperatures in rooms and unsubstantiated staff risk behavior allegations.
    • § 87303
    02 Mar 2023
    Investigated multiple allegations, including rough handling of residents, improper care, facility cleanliness, administrator qualifications, and facility odor; all determined to be unsubstantiated, with observations and interviews indicating proper care and maintenance.
    18 Nov 2022
    Confirmed that the facility met all required standards for licensing, including appropriate bedroom furnishings, heating/cooling systems, kitchen supplies, and emergency procedures.
    09 Nov 2022
    Confirmed successful completion of COMP II for an RCFE application, with understanding demonstrated on various operational aspects.
    17 May 2022
    Reviewed allegations of resident falls and unmet needs, finding insufficient evidence to confirm violation claims.
    28 Mar 2022
    Confirmed Licensee refused to accept client back into care.
    • § 87224(a)
    04 Jan 2022
    Confirmed all COVID-19 infection control measures were in place and being followed by staff and residents during the inspection.
    13 Aug 2021
    Reviewed allegations of inadequate care and supervision, as well as mishandling of belongings. Inspected medication storage, linens, and signal system, finding no violations.
    27 Apr 2021
    Confirmed issues related to admitting adult residents under 59 years old, hospice restrictions, admission of bedridden residents, and documentation for the new Administrator.
    22 Apr 2021
    Investigated the death of an adult under 60 at a facility via tele-visit due to COVID-19, requesting relevant documents and scheduling an informal meeting after a recent similar incident.
    06 Apr 2021
    Confirmed a Case Management tele-visit was conducted to collect information regarding an adult death, with requested documents provided for review.
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