Pricing ranges from
    $4,879 – 5,854/month

    NS Care

    10431 Avenida Cinco De Mayo, Fountain Valley, CA, 92708
    4.8 · 4 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    5.0

    Compassionate staff in clean setting

    I placed my dad here and, with limited comparisons, it's working out so far. He has a private, spacious room with its own restroom/shower in a very clean, home-like, familial setting; the compassionate, competent staff provide individualized one-on-one care and consistently positive interactions. The living room has a large TV, the food is okay, and I would recommend this community to friends and family.

    Pricing

    $4,879+/moSemi-privateAssisted Living
    $5,854+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.75 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      3.0
    • Amenities

      5.0
    • Value

      4.8

    Pros

    • Compassionate, caring, and competent staff
    • One-on-one, individualized care
    • Home-like, familial atmosphere
    • Very clean facility
    • Private, spacious rooms with private restroom and shower
    • Comfortable environment for residents
    • Positive staff-resident interactions
    • Shared living room with large TV/common area
    • High overall satisfaction and recommendations from reviewers
    • Perceived fantastic/strong level of care
    • New community opening nearby (increased availability)

    Cons

    • Dining described as only "ok"
    • Reviewers report limited long-term experience/limited comparisons
    • Some aspects described as "working out so far" (early-stage uncertainty)

    Summary review

    Overall sentiment from the collected reviews is strongly positive. Multiple reviewers emphasize high-quality, attentive care and an environment that feels familial and home-like. The dominant themes are compassionate, competent staff delivering individualized, one-on-one care; clean, comfortable living spaces; and a sense that residents are treated with respect and warmth. Several short statements such as "best," "fantastic level of care," and recommendations to friends and family underscore broad satisfaction among those who left feedback.

    Care quality and staff: Reviews consistently highlight staff as the strongest asset. Descriptions use words like compassionate, caring, and competent, and reviewers specifically call out positive staff–resident interactions. The emphasis on one-on-one and individualized care suggests staff are attentive to resident needs and personalize support rather than relying solely on a standard routine. Because multiple reviewers independently note both the emotional tone (familial, comfortable) and the technical competence (competent staff, fantastic care), the impression is of consistent, reliable caregiving that addresses both practical and emotional needs.

    Facilities and accommodations: Physical facilities receive repeated praise. The community is described as very clean, and private, spacious rooms with their own restrooms and showers are noted as important positives. That layout supports privacy and dignity for residents and is cited as contributing to a comfortable environment for family members (one reviewer specifically mentioned it was a comfortable environment for their dad). The presence of a shared living room with a large TV is mentioned, indicating at least one inviting common area for socializing or relaxation.

    Dining, activities, and daily life: Dining receives the most tempered feedback; food is characterized as "ok," which is neutral to mildly negative compared with otherwise robust praise. Reviews do not elaborate on the dining program, variety, or special dietary accommodations, so while food quality appears adequate, it may not be a standout feature. Activity mentions are limited in these summaries—aside from the common living area and TV—so there is little evidence in this dataset of an extensive activities program. That absence should not be read as a definitive shortcoming, but prospective families may want to ask about structured activities, outings, and engagement opportunities when evaluating the community further.

    Patterns, limitations, and considerations: Several reviewers indicate they have relatively limited experience or comparison points (phrases like "limited comparison" and "working out so far" appear). This suggests some feedback comes from early placements or recent admissions; while initial impressions are very positive, long-term performance and consistency over time are less well-documented in this set of summaries. The note about a new community opening nearby is presented in a positive light (growth/availability), but could also reflect transitions or expansion that families may wish to clarify with management. Overall, there are no recurring reports of poor care, safety issues, or cleanliness concerns in these summaries.

    Implications for prospective families: Based on these reviews, the community appears to excel in personalized, compassionate caregiving within a clean, private, and comfortable environment. Strong points to verify during a visit include the individualized care approach, staff-to-resident responsiveness, and the condition and layout of private rooms. Areas to probe further are meal quality and the breadth of activity and engagement programming, as the summaries provide only limited information on these topics. Finally, because some reviewers note limited tenure or that things are still "working out," families should ask about turnover, long-term resident satisfaction data, and how the community manages transitions or growth to ensure the positive early impressions are sustained over time.

    Location

    Map showing location of NS Care

    About NS Care

    NS Care in Fountain Valley, CA, gives seniors a safe and comfortable place to live, and the staff put a lot of effort into treating everyone as an individual, so residents get care that fits what they need, and the staff always keep an eye on things since there's 24-hour awake staff available to help with bathing, dressing, medication management, and all the regular daily activities you'd expect, and if someone needs help getting from a bed to a wheelchair or uses a mechanical lift, the caregivers know how to help. The community only takes up to 6 residents in its assisted living area, which means the environment stays small, home-like, and cozy, and you often see everyone gathered around in the living room that's got a gigantic TV and about six recliners, and most of the residents are male, so it's a comfortable space for men who want a little company but also privacy since the rooms are private and let people enjoy things like music without being bothered by a roommate.

    NS Care handles a wide range of care, from helping with meals-doing things like home-cooked food, diabetic diets, vegetarian options, kosher meals, and making sure allergies are watched for-all the way to care for folks with memory concerns, and they have a separate section for Alzheimer's and dementia. They use bracelets and computers that set off alarms or send alerts if someone tries to wander out, so people with memory concerns are safer, and staff can remind or help residents with using the restroom, managing incontinence, or other personal care needs, and they can handle behavioral support too. The building is wheelchair accessible, and there are indoor and outdoor common areas with walking paths and gardens, so it's easy to move around, and transportation services get people to appointments and community outings, and residents can park their cars if they're still driving.

    There's a strong focus on group activities and community, with scheduled events like movie nights, pool days, group walks, holiday parties, and both onsite and offsite things to do. Anyone needing help from a professional-like a visiting doctor, nurse, dentist, podiatrist, physical, occupational, or speech therapist-can get those services arranged, and if a resident needs hospice or respite care, NS Care can do that too. The facility also lets residents smoke outdoors, offers beautician services on site, and provides laundry, housekeeping, and emergency alert systems.

    NS Care uses a Seniorly Community Score to help families see how the community and services stack up. NS Care's Board and Care Home approach offers a smaller, residential feel that can suit someone wanting care in a home setting instead of a big, busy place, and they have options for both independent seniors who want easy, maintenance-free living and those who need more day-to-day help, including memory care with security for those who tend to wander. Residents at NS Care get to stay as active as they're able, with the help and support they need, and live in a home-like place where their health and well-being come first.

    People often ask...

    State of California Inspection Reports

    12

    Inspections

    2

    Type A Citations

    6

    Type B Citations

    6

    Years of reports

    18 Nov 2024
    Identified deficiencies during an unannounced visit to the home, including a poster not meeting the required size and questions about whether medications were administered as prescribed. Found detectors and fire safety equipment functional, hot water temperatures within acceptable range, food storage meeting minimum requirements, and the administrator’s certification current.
    06 Jun 2024
    Identified a worker on site who had not cleared a background check and was asked to leave. Observed vehicles with expired tags blocking the driveway and one inoperable, plus clutter in the garage blocking passage and posing safety risks; noted repeated violations and failure to correct.
    05 Jun 2024
    Found that the allegation that a resident sustained an unexplained injury and the allegation that wandering away due to lack of supervision occurred were unfounded.
    06 Jun 2024
    Conducted unannounced visit to investigate a complaint, found violations regarding personnel, vehicles, and safety risks to residents.
    05 Jun 2024
    Found that the allegations of a resident sustaining an unexplained injury and wandering away due to lack of supervision were unfounded, as the individual in question did not reside at the care location, and no care or supervision was provided by the administrator.
    • § 87411(f)
    • § 1569.618(c)(3)
    • § 1569.695(e)(3)
    12 Mar 2024
    Investigated a safety-related complaint and found clutter in the garage, a bag of cannabis, and four vehicles on the driveway with three expired tags and not operable; citations were issued.
    12 Mar 2024
    Identified issues with clutter in the garage, presence of cannabis, and multiple vehicles with expired tags during the inspection visit.
    • § 87307(d)(6)
    • § 87355(a)
    • § 87203
    06 Oct 2022
    Found no deficiencies during the visit; six residents were in care (two on hospice), all appeared clean and well cared for, and there were no active COVID-19 cases. All residents and staff were reportedly fully vaccinated against COVID-19, and required postings were in place.
    06 Oct 2022
    Confirmed no deficiencies were found during the inspection visit.
    • § 87307(d)(6)
    • § 87203
    04 Nov 2021
    Found five residents clean, well cared for, and engaged in activities; no deficiencies observed and no active COVID-19 cases noted.
    04 Nov 2021
    Confirmed clean and well-maintained conditions at the facility, with all required components in place and residents receiving proper care.
    20 Nov 2019
    Confirmed no deficiencies found during the inspection of the facility.

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