AnonymousLoved one of resident
    4.0

    Caring staff but dated facility

    I placed my dad here and overall I'm glad I did. Staff are friendly, attentive and responsive - they walk the halls, use the call button, and are quick to call emergency services; management addresses minor issues promptly. It's reasonably priced, not crowded, with plenty of activities, but the facility is old and in a rough area; food (including pureed meals) is mediocre but acceptable and some service is inexperienced. I appreciate the care but would caution others about the building and neighborhood.

    Pricing

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    Amenities

    2.40 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.7
    • Meals

      3.0
    • Amenities

      2.4
    • Value

      4.0

    Location

    Map showing location of Bel Haven Care

    About Bel Haven Care

    Bel Haven Care in Fresno-High, Fresno, has been open since 2002 and is a big memory care community with space for up to 83 residents, focusing mostly on people with Alzheimer's or other forms of dementia, and people who need help with daily living but like to keep as much of their independence as possible, and you'll find they have studio, private, and semi-private room options, with wheelchair-accessible showers, Wi-Fi, and both home-cooked regular and special-diet meals like vegetarian, diabetic, or high blood pressure menus, which they serve three times a day, and they make it a point to hold monthly dietary council meetings. The staff stay awake and on-site 24 hours a day-including nurses and caregivers-giving support with dressing, bathing, grooming, incontinence care for residents able to manage on their own, diabetic management for those who don't need insulin shots, medication reminders, and standby help for transfers to wheelchairs, plus they keep the community secured and locked to help keep wandering residents safe and have a strong focus on safety, with all residents needing to be at least 55 years old.

    The grounds include big secure yards, a garden courtyard, space for barbecues, murals on the walls, and pets are allowed so residents can bring their dogs or cats, with indoor shared lounges, club rooms, and social spaces that offer reading rooms, a hot tub, steam room, wellness room, and sitting areas, and there's easy access to parking and public transit nearby. They run a large list of activities-there's scheduled daily recreation, fitness, music and crafts programs, movie nights, devotional activities, and holiday events, as well as family barbecues, council meetings for residents, and both group and one-on-one activities, all planned to keep people moving, thinking, and connecting with others, including music therapy, pet therapy, outdoor trips, exercise routines, and tabletop games. Bel Haven Care assists with trips to doctors' appointments, errands, shopping, church, and other faith facilities by providing complimentary transportation, and if someone needs errands run or wants to go out for something, they can arrange it. Housekeeping, laundry, and dry cleaning are provided along with beautician or barber services in the on-site hair salon, and they also have visiting doctors, podiatrists, and therapists for wellness and health screenings right there in the building.

    They're licensed by the State of California as both a Memory Care and Assisted Living Facility, and they offer three main levels of care: light, medium, or heavy support, so residents can get what's right for them, with specialized care for memory loss and extra observation and direction for those who need it, which they call their "memory center with intense direction and observation." They also can provide skilled nursing for people who require more medical support, hospice for end-of-life care, and respite options for short-term stays. Bel Haven Care is family-owned and built to be a kind, active place where people are respected and where there's always someone around to help out-and it's a pet-friendly community where staff really try to help each person keep their own routine while staying involved, secure, and comfortable.

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