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    Stonehaven Senior Living

    1717 S Winery Ave, Fresno, CA, 93727
    3.3 · 48 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    For pricing and availability(510) 508-4507
    For the front desk(559) 251-8417
    AnonymousLoved one of resident
    1.0

    Unsafe, unsanitary, inconsistent staff care

    I would not recommend placing a loved one here. I found a bright, well-located facility with affordable rent, decent food, a salon/courtyard and some genuinely caring staff, and I've seen signs of improvement under new ownership. But management is poorly run - messy maintenance (stove/water leaks), pest infestations, urine/chemical odors, frequent understaffing and neglect (missed meds, residents left hungry, slow fall response) make it unsafe. Staff quality is wildly inconsistent: a few compassionate, excellent caregivers and an outstanding head nurse versus lazy, unprofessional or inconsiderate workers. Overall the positives don't outweigh the serious safety and cleanliness concerns.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.33 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      2.2

    • Staff

      3.1

    • Meals

      2.7

    • Amenities

      2.7

    • Value

      2.6

    Location

    Map showing location of Stonehaven Senior Living

    About Stonehaven Senior Living

    Stonehaven Senior Living sits on a pretty 10-acre property and has a reputation for its warm, community feeling, where the staff and residents know each other well and people feel like they're part of a family, and being family-owned and operated keeps that friendly touch alive in everything they do. The facility offers independent living, assisted living, and skilled nursing care, all under one roof, with 116 bedrooms across different types of apartments and rooms, including one-bedroom and studio options, some with kitchenettes, private bathrooms, cable TV, telephone, air conditioning, and Wi-Fi/high-speed internet, so everyone can find the place that fits their needs. Residents can count on 24-hour support, including supervision, a call system, and plenty of trained staff like Registered Nurses, Licensed Therapists, Licensed Vocational Nurses, Restorative Nursing Assistants, attending Physicians and Nurse Practitioners, a Medical Director, and a Registered Dietitian/Nutritionist, who handle ongoing care and emergencies and work alongside the Healthcare Administrator and Admissions Team. Stonehaven offers specialized dementia and Alzheimer's care, respite care, and palliative services, plus skilled nursing and rehab like physical, occupational, and speech therapy, as well as support for stroke, multiple sclerosis, Parkinson's, and orthopedic recovery, and they've got unique therapies for balance, falls, and lipedema too. The care team puts together personalized support plans, adjusts medication as needed, helps with bathing, dressing, and transfers, and keeps in close contact with families through regular meetings. The nursing home has restaurant-style meals planned by a professional chef, snacks, meal options for special diets, and services like bi-weekly housekeeping, laundry, and maintenance, with some apartments also offering self-service laundry during the day. Residents enjoy a packed social and recreational calendar, including crafts, music, movie nights, arts activities, and outings; they can gather in common rooms, Memorial Hall, outdoor areas, or attend community-sponsored events and church activities if they wish. For those who want to stay active or get outside, there are landscaped gardens, well-lit carports/storage, and transportation services with shuttle buses and vans at the front desk, making it easy to get around or get help moving in. Stonehaven supports independence, encouraging each person to pursue hobbies, explore new interests, and access social gatherings, all while having access to skilled care, medication management, adaptive equipment, and help with daily activities. Security and emergency systems are active 24/7, while the concierge can help with special needs, and the team regularly checks on residents' health, emotional, and even financial concerns to keep everyone as comfortable as possible. With private, semi-private, and rehab suites available in the skilled nursing area; spacious, furnished apartments for assisted and independent living; and a friendly pace to daily life, Stonehaven offers a place where seniors can age with dignity and support, and the whole staff focuses on keeping things safe, pleasant, and personal, all on RCFE license #100400622.

    People often ask...

    State of California Inspection Reports

    68

    Inspections

    2

    Type A Citations

    3

    Type B Citations

    5

    Years of reports

    03 Jun 2025
    Found that the allegation that staff do not ensure residents' dietary needs are met was unfounded. Found that the allegation that staff do not serve residents good quality food was unfounded in this care setting.
    18 Jun 2025
    Found insufficient evidence to prove the allegation that staff did not safeguard a resident's personal belongings, specifically a cell phone.
    03 Jun 2025
    Found that an admission agreement was provided to the resident and family at entry, and that staff supplied requested care information to the responsible party; both allegations were unfounded and the complaint was dismissed.
    09 Apr 2025
    Identified compliance with pre-licensing requirements. The premises were clean and orderly, medications were securely stored, safety equipment tested, and there was adequate food storage with emergency provisions; resident rooms were furnished per regulations.
    • § 9058
    09 Jan 2025
    Completed COMP II after verifying identities by photo ID and confirming understanding of license type, client populations, program operations, staff and administrator qualifications, program policies, grievances and community resources, physical plant and food service, and required documents such as criminal record clearance, health and fire clearances, First Aid/CPR, administrator certificate, financial verification, pre-licensing inspection, compliance history, and control of property.
    27 Jan 2025
    Investigated allegations by a family member about a prior care setting; an unannounced visit on January 27, 2025 allowed an interview with the resident to obtain his opinions on the allegations.
    08 Jan 2025
    Found that the allegation that staff did not assist the resident with medical appointments was unfounded. The investigation determined that the resident’s dementia led to repeated requests to go to the hospital, and the daughter’s account supported this.
    30 Dec 2024
    Found general compliance with safety and health standards across two buildings, with rooms furnished and clean, hot water around 110–113°F, and medications and first aid supplies properly stored. Noted privacy curtain used for privacy in room 209 where a bathroom door was missing, and a broken door to the walk-in freezer in the kitchen.
    • § 87303(a)
    04 Nov 2024
    Investigated allegations concerning medical assessments, resident record keeping, hot water delivery, signed physician orders, and staff training; review showed appropriate records, compliant water temperatures, current orders, and completed training, resulting in unsubstantiated findings.
    09 Oct 2024
    Found that the allegation that the See Something- Say Something poster was not properly posted was unfounded; evidence showed the poster was posted throughout the site.
    27 Dec 2023
    Identified lack of fire clearance for bedridden residents at this site and noted several safety and health concerns, including hot water temperatures, kitchen cleanliness, medication storage, and fire safety equipment. Noted that the ice machine grime was cleaned during the visit and that updated documents—administrator certificate, liability insurance, emergency plan, personnel report, and resident register—were requested by 1/5/2024.
    • § 87606(c)
    27 Dec 2023
    Identified deficiencies found during inspection, including temperature of hot water, cleanliness of ice machine and lack of fire clearance for bedridden residents.
    22 Sept 2023
    Investigated the dressing-change allegation and found no evidence of improper dressing changes by staff; rooms were clean and hot water and air conditioning were functioning.
    18 Oct 2023
    Found that funds were co-mingled between the skilled nursing unit and the other housing unit, affecting the latter. Found that the allegation that an administrator was present at the time could not be proven by a preponderance of evidence.
    18 Oct 2023
    Found that funds were co-mingled between the skilled nursing component and the assisted living, affecting the latter. Reviewing interviews and records informed this finding.
    18 Oct 2023
    Found no deficiencies; observed a clean, well-maintained residence with functioning utilities and bathrooms, an adequate food supply, and staffing sufficient to meet residents' needs.
    18 Oct 2023
    Confirmed allegations of financial misconduct were found substantiated, while other allegations were determined to be unsubstantiated.
    22 Sept 2023
    Allegations regarding resident care and staff behavior were investigated and found to be unsubstantiated.
    14 Aug 2023
    Found the site clean, safe, and well maintained, with no odors and clear walkways, and two days' perishable stock in addition to meals between deliveries, totaling seven days' perishable stock. Continued to be in process with the bank regarding the bridge loan.
    14 Aug 2023
    - Clean, safe, and well-maintained environment noted during visit. - Services not interrupted and food deliveries continue regularly.
    31 Jul 2023
    Found the site clean, safe, sanitary, and in good repair, with clear walkways and exits and no odors or interruptions to services. Bridge loan remained in process with the bank; weekly food deliveries continued; an exit interview was conducted.
    21 Jul 2023
    Found premises clean, safe, sanitary, and in good repair, with no debris, no odors, walkways and exits clear, and food supplies sufficient. Noted ongoing services with weekly food deliveries, a bridge loan moving forward with the bank, and a board-approved sale of property, and conducted an exit interview with the operator.
    31 Jul 2023
    Inspection confirmed the facility was clean, safe, and in good repair with no service interruptions reported.
    • § 87211(d)(1)
    • § 87213
    21 Jul 2023
    Confirmed cleanliness, safety, and good repair of the facility during the visit. Food supplies were deemed sufficient, and services have not been interrupted.
    12 Jul 2023
    Found the home clean, well-maintained, and in good condition, with residents groomed, a comfortable temperature, sufficient staffing, no hazards, and ongoing services without interruption.
    12 Jul 2023
    Confirmed clean and well-maintained conditions, sufficient supplies and staffing, and no hazards. Residents clean and groomed.
    28 Jun 2023
    Found no deficiencies. Observed a clean home with resident rooms and common areas in good repair, a comfortable temperature, functioning electricity, and televisions on; pantry, refrigerator, and freezer held adequate food, and staffing appeared sufficient to meet residents' needs; CEO could not be reached.
    28 Jun 2023
    Confirmed no deficiencies during inspection.
    23 Jun 2023
    Found clean, unobstructed living spaces with functioning utilities and bathrooms in good repair. Food supplies were adequate, staffing appeared sufficient to meet residents’ needs, and no deficiencies were identified.
    23 Jun 2023
    No deficiencies were cited during the inspection and facility met health and safety standards.
    13 Jun 2023
    Found no deficiencies; observed clean resident rooms, bathrooms, activities room, and dining area with a comfortable temperature and functioning electricity. Staffing appeared adequate to meet residents' needs.
    13 Jun 2023
    Confirmed no deficiencies during inspection.
    08 Jun 2023
    Found health and safety conditions satisfactory after an unannounced visit; observed clean rooms and common areas, functioning electricity, adequate food supply, and staffing sufficient to meet residents’ needs; no deficiencies cited.
    08 Jun 2023
    No deficiencies were found during the inspection.
    30 May 2023
    Found premises clean and orderly, with functioning electricity, no obstructions, and staffing adequate to meet residents' needs. Found food supplies adequate in pantry, refrigerator, and freezer; outdoor areas well maintained with sufficient seating for residents; no deficiencies identified.
    30 May 2023
    Found no deficiencies during the inspection of the facility.
    17 May 2023
    Found no deficiencies and observed clean, well-maintained spaces, adequate food stock, functioning electricity, outdoor seating, and staffing sufficient to meet residents' needs.
    17 May 2023
    Confirmed no deficiencies found during the visit, facility in compliance with health and safety regulations.
    11 May 2023
    Found no health and safety deficiencies; conditions observed were clean, well maintained, with adequate staffing and available food and supplies.
    11 May 2023
    Confirmed no deficiencies found during inspection.
    03 May 2023
    Found payroll was affected by insurance costs, and an update on insurance information was requested as soon as possible. Identified that the current budget and a new LIC 401 to include Independent Living were requested, capacity change information was provided, and financial monitoring was recommended if it continued operating.
    03 May 2023
    Discussed financial concerns and operational needs during a virtual office meeting. Recommended ongoing financial monitoring for continued operation.
    01 May 2023
    Found no deficiencies; premises were clean and well maintained, with unobstructed emergency exits and bath water temperatures between 105 and 120. Staffing appeared adequate, food supply sufficient, and the exterior well maintained.
    01 May 2023
    Observed no deficiencies during the inspection visit.
    27 Apr 2023
    Found no deficiencies; observed clean conditions, functioning bathrooms and electricity, adequate food supplies, and staffing sufficient to meet residents' needs.
    27 Apr 2023
    Observed no deficiencies during inspection.
    20 Apr 2023
    Identified no deficiencies. Requested a range of documents and records to be submitted by close of business the next day.
    20 Apr 2023
    No deficiencies were cited during the inspection, and the facility was in compliance with regulations.
    19 Apr 2023
    Found no deficiencies; observed adequate staffing, clean and odor-free premises, and sufficient food supplies with power on and temperatures properly maintained in refrigerators and freezers.
    19 Apr 2023
    Found no deficiencies during the inspection.
    16 Apr 2023
    Found no health and safety issues; staffing adequate, cleanliness maintained, food supplies adequate, and the exterior well maintained; no deficiencies cited.
    16 Apr 2023
    Inspection confirmed cleanliness and adequacy of facility, with no reported deficiencies.
    15 Apr 2023
    Found no health or safety issues and no deficiencies after the visit; staffing was adequate, resident rooms and kitchen were clean, food supply was adequate, and outdoor areas were in good condition.
    15 Apr 2023
    Visited facility, found no deficiencies, clean and odor free, adequate staffing and food supply noted.
    14 Apr 2023
    Found conditions comfortable and within regulatory guidelines; power on, refrigeration at proper temperatures, and food available for current census. Ensured premises were clean with no odors and staffing adequate; exit interview conducted.
    14 Apr 2023
    Physical plant was toured and found to be well-maintained with appropriate temperature, adequate food supply, and clean conditions. Staffing was also confirmed to be sufficient to meet residents' needs.
    07 Feb 2023
    Found the allegation unsubstantiated after an unannounced 10-day complaint review observed staff wearing hair nets in the kitchen, reviewed sanitation and head-covering training records, and heard interviews indicating proper sanitation of food served.
    07 Feb 2023
    Observed staff in the kitchen wearing proper hair nets and following sanitation guidelines, with no evidence found to support the allegation of unsanitary food practices.
    05 Dec 2022
    Found no deficiencies after an unannounced infection-control screening. Observed staff wearing masks, entry screening with temperature checks, readily available hand sanitizer, adequate PPE and supplies, clean premises, proper waste handling, and updated emergency contact information in resident records.
    05 Dec 2022
    Confirmed no deficiencies found during inspection. Required documentation requested for submission.
    17 Nov 2021
    Found premises clean, safe, well-lit, and in good repair, with medications secured and fire safety gear serviced; administrator certificate current and infection control guidance reviewed. No deficiencies observed; several documents requested to be submitted within two weeks.
    17 Nov 2021
    Confirmed all regulations were met during the required annual inspection by the Licensing Program Analysts.
    21 Sept 2020
    Found no evidence that residents' rooms were not properly cleaned; rooms were properly maintained with increased cleaning during COVID.
    21 Sept 2020
    Reviewed a complaint regarding cleaning of residents' rooms, interviewed staff and residents, and conducted a Televisit finding rooms properly maintained with no evidence of alleged violation.
    14 Jul 2020
    Confirmed allegations of a resident wandering off and sustaining a hip fracture. Civil Penalty assessed.
    15 Apr 2020
    Found no evidence of the alleged issue after interviewing staff, reviewing resident files, and conducting a physical plant check.
    23 Mar 2020
    Reviewed allegations of resident neglect and found no evidence to support the claims. Residents denied issues with care, staff denied allegations, and records showed appropriate fall prevention measures in place.
    06 Feb 2020
    Conducted unannounced inspection and found no health or safety deficiencies. Residents observed engaging in various activities throughout the facility.

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