Garden Grove Post Acute

    12882 Shackelford Ln, Garden Grove, CA, 92841
    4.5 · 25 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Mother thriving at caring facility

    My mother is thriving at this spacious, clean, home-like facility - the nurses, CNAs and staff (especially Andy Ruiz) are friendly, responsive and caring. Meals are fresh, daily activities and weekend volunteer entertainment keep her engaged, and the all-inclusive price ($1,500) is affordable. I'm very grateful and highly recommend this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.48 · 25 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.6
    • Meals

      4.5
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Friendly staff
    • Very clean facility
    • Good quality of care / residents thriving
    • Helpful and responsive staff (named staff: Andy Ruiz)
    • Caring nurses and CNAs
    • Polite and professional office staff
    • Daily activities program
    • Weekend entertainment provided by volunteers
    • Entertainment and music offered
    • Meals are nice and fresh
    • Affordable all-inclusive price ($1500)
    • Spacious facility
    • Home-like atmosphere
    • Fully staffed
    • Strong family recommendations / grateful relatives

    Cons

    • At least one reviewer described cleanliness as only 'fairly clean' (minor variability)

    Summary review

    Overall sentiment in these reviews for Garden Grove Post Acute is strongly positive. Families and reviewers repeatedly highlight the facility's friendly, helpful and responsive staff, frequent praise for the nursing and CNA teams, and an atmosphere that feels like home. Several respondents explicitly state that their loved ones are well cared for and even thriving under the facility's care; multiple reviews include strong recommendations and expressions of gratitude from family members.

    Staff is the most consistently praised aspect. Reviewers call out friendliness and helpfulness across front office personnel, nurses and CNAs, and even name a specific staff member (Andy Ruiz) as an example of attentive service. Comments emphasize responsiveness when help is requested, dedicated assistance, polite office interactions, and staff enthusiasm. This consistency suggests reliable day-to-day caregiving and positive staff-resident-family interactions.

    Care quality and clinical staffing are described positively: many reviews say residents are well cared for, that the care is generous, and that the facility is fully staffed. Multiple family members report that their mothers or other relatives are thriving, and several explicitly state gratitude and strong recommendations. These comments together point to a perception of competent, consistent care for general long-term and post-acute needs.

    Facility and environment receive frequent commendation. Most reviewers describe the building as clean—some explicitly say 'very clean'—and spacious, giving a comfortable, home-like feel. The home-like atmosphere is repeatedly noted, reinforcing a sense that residents live in a welcoming environment rather than an institutional one. The only minor caveat in this area is that one reviewer characterized the facility as 'fairly clean,' indicating slight variability in perception of cleanliness among reviewers, but that comment is an outlier compared with the many positive cleanliness remarks.

    Dining and value are also mentioned positively. Meals are described as nice and fresh in multiple summaries, and the cost is framed as affordable by reviewers, with one specifying a $1,500 all-inclusive price. That combination of acceptable dining and perceived affordability is highlighted as part of the facility's overall value proposition.

    Activities and entertainment are present and valued. Reviewers note daily activities and weekend entertainment (often provided by volunteers), as well as music and general entertainment offerings. These programs contribute to residents' engagement and to the 'feels like home' atmosphere described by families.

    In summary, the review set paints Garden Grove Post Acute as a well-staffed, affordable, and family-recommended facility with strong, responsive caregiving, pleasant communal spaces, good meals, and active programming. The dominant themes are friendliness and responsiveness of staff, high perceived quality of care, a clean and spacious environment, and good value. The only minor, isolated concern is one mention of 'fairly clean' rather than 'very clean,' but otherwise no consistent negative patterns appear in these summaries.

    Location

    Map showing location of Garden Grove Post Acute

    About Garden Grove Post Acute

    Garden Grove Guest Home is a senior living community situated in the city of Garden Grove, California. It is designed to provide a welcoming, supportive environment for older adults who require assisted living and additional support with daily activities. Residents at this community benefit from a range of services and amenities that aim to make their lives comfortable, fulfilling, and secure.

    At Garden Grove Guest Home, meal times are a highlight of daily life, with chefs and nutrition planners ensuring that residents enjoy nutritious and well-balanced meals. Each dish is carefully prepared with quality ingredients to promote the overall health of the residents, as well as to offer a pleasurable dining experience. Mealtimes become more than just an opportunity for nourishment; they serve as an important social and communal occasion within the home.

    The community places a high value on providing engaging activities for its residents. Physical, social, and mental engagement is encouraged through a variety of thoughtfully planned activities. These events are designed to promote not just the physical health of residents, but also their emotional and mental well-being. Garden Grove Guest Home fosters an atmosphere where social interactions are prioritized, helping residents maintain meaningful connections and friendships.

    Staff at Garden Grove Guest Home are recognized for fostering a welcoming and friendly culture. Efforts are made to ensure residents, visitors, and even new guests are greeted warmly, helping everyone feel at home in the community. This environment is enhanced by the caregivers and team members who consistently offer support, kindness, and attention to those living within the home.

    Safety and comfort are fundamental priorities at Garden Grove Guest Home, with ongoing attention dedicated to maintaining a secure environment. Residents and their families can benefit from peace of mind, knowing that the care team is dedicated to supporting individual needs and ensuring the best possible living experience. The combination of quality food, a robust schedule of activities, and a caring staff makes Garden Grove Guest Home a trusted choice for seniors seeking warmth, support, and community in their daily lives.

    People often ask...

    State of California Inspection Reports

    19

    Inspections

    0

    Type A Citations

    1

    Type B Citations

    4

    Years of reports

    20 May 2025
    Investigated a 12/06/23 complaint alleging staff neglect led to injuries; found insufficient evidence to prove neglect or lack of care or supervision based on reviewed medical and incident records.
    18 Nov 2024
    Investigated four allegations at the site; found medications securely stored with carts locked and inaccessible to residents, administration tracked and aligned with electronic records, and incontinence care adequate. Substantiated the injection-related allegation after noting injections were often performed single-handedly by med techs rather than by appropriately trained staff.
    • § 87628(a)
    19 Sept 2024
    Found resident and staff records current and emergency drills up to date, with food, supplies, and safety systems adequately maintained. Observed residents engaged in activities and medications stored and administered properly; no deficiencies observed.
    19 Sept 2024
    No deficiencies were noted in the areas inspected during the visit. Residents were observed engaging in various activities and the facility was found to be in compliance with regulations.
    05 Jul 2024
    Investigated the allegation that a resident sustained an unexplained fracture while in staff care. Found insufficient evidence to determine whether the fracture occurred as alleged.
    05 Jul 2024
    Reviewed a complaint regarding a resident who sustained unexplained fractures, possibly due to osteoporosis or other factors; deemed the allegation had insufficient evidence to confirm it occurred as reported.
    26 Feb 2024
    Found that the evidence did not establish that staffing was insufficient to meet residents’ needs. Interviews with residents indicated they received timely assistance and call lights were answered.
    26 Feb 2024
    Investigated unwitnessed fall allegation; evidence did not prove or disprove that the fall occurred.
    26 Feb 2024
    Investigated an allegation of a resident's unwitnessed fall and determined insufficient evidence to confirm or deny the claim.
    22 Nov 2023
    Found no corroboration for the allegation that staff yelled at residents. Found that the allegation that staff stole money was unfounded, since cash was not entrusted to staff and the misplacement did not involve theft.
    22 Nov 2023
    Investigated allegations of staff yelling at residents and theft of money; found insufficient evidence of yelling incidents and determined money was misplaced, not stolen by staff.
    28 Sept 2022
    Found no deficiencies identified related to infection control or safety. Observed infection-control measures in place, including visitor temperature checks and COVID-19 signage, no active COVID-19 cases, stocked supplies and functional equipment, and an emergency plan with internet access options for residents.
    28 Sept 2022
    Confirmed no deficiencies during the inspection focused on infection control and physical plant at an assisted living facility.
    30 Aug 2022
    Found no health or safety concerns during the visit; observed 32 residents (including two receiving hospice services) engaged with staff and participating in activities in clean, well-kept spaces. Hot water reached 113.3 F; restrooms had ample soap and were clean, required postings including COVID-19 precautions were visible, and hallways were free of obstructions.
    30 Aug 2022
    Confirmed no health and safety concerns found during inspection of the facility.
    09 Sept 2021
    Found readiness for licensure after a pre-licensing review of a single-story site with 24 bedrooms and 14 bathrooms, stocked supplies and safety features, an approved fire clearance, and plans to transfer liability insurance to the new ownership once licensed.
    09 Sept 2021
    Confirmed a successful pre-licensing inspection for a residential care facility for the elderly, with all required components meeting standards.
    23 Jul 2021
    Confirmed completion of COMP II with the applicant and administrator, who demonstrated understanding of Title 22 and related requirements. Covered topics included license type, resident populations, staff and administrator qualifications, program policies (abuse, admission agreement, medication management, reporting incidents to CCL, restricted and prohibited conditions), grievances and community resources, physical plant and food service, and required documents; discussed the COVID-19 Mitigation Plan and PIN.
    23 Jul 2021
    Confirmed understanding of regulations and policies during telephone call with CAB analyst.

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