I love the beautiful, safe facility, central location, friendly/caring staff, and the many activities and amenities (courtyards, patios, fitness rooms, outings). But repeated management turnover, poor communication, chronic understaffing/staff turnover, rising fees and inconsistent services - spotty food, maintenance and cleanliness issues, empty bistro, theater out of service, Wi-Fi and billing problems - have seriously undermined value. I'm grateful for the warm caregivers, but I'd recommend cautiously until leadership and operations stabilize.
Westmont of Santa Barbara sits between the Santa Ynez Mountains and the coastal beaches, and the setting feels peaceful with mature trees and neat landscaping, and its ranch-style buildings look welcoming and comfortable without being too fancy. The community offers different living options with independent living, assisted living, memory care under the Compass Rose® Memory Care program, continuing care retirement services, and skilled nursing, so it supports people with many needs as they age, whether folks want to live independently with less worry, need help with daily activities, or have memory concerns due to Alzheimer's or other forms of dementia. There are studio and one-bedroom apartments, some with kitchenettes or even full kitchens, and residents have access to emergency response systems, cable-ready rooms, utilities included, and both resident and guest parking, and they can bring their pets since they allow them too.
Meals come from the kitchen where chefs prepare food with different menu options to fit various diets, and everyone eats together in a restaurant-style dining room. Daily life brings physical therapist-led exercise classes, screenings of short films and documentaries, and a busy calendar with activities like dancing, gardening, Wii bowling, Spiro fitness, yoga, tai chi, poetry readings, chair volleyball, and cooking classes. Residents often join in for cultural programs, religious services, and holiday events, which help people stay social and involved. For the chores, there's housekeeping and maintenance, and for appointments or errands, scheduled transportation makes things easier. People can spend time in the library, go to the theater, visit the on-site fitness center, or use the salon and barber shop, and there are outdoor spaces for fresh air. Staff members are available day and night, helping with personal care in assisted living and with specialized support in memory care, making sure everyone stays as independent as possible. The community's flexible approach means residents pick the services they need, so their living situation matches what works for them, and many people find they enjoy the chance to form connections and keep active with the many programs and simple comforts of daily life at Westmont of Santa Barbara.
People often ask...
Westmont of Santa Barbara offers competitive pricing, with rates starting at a cost of $4,995 per month.
Westmont of Santa Barbara offers independent living, assisted living, and memory care.
There are 31 photos of Westmont of Santa Barbara on Mirador.
Yes, Westmont of Santa Barbara allows residents to age in place and adjust their level of care as needed.
The full address for this community is 190 Via Jero, Goleta, CA, 93117.
Yes, Westmont of Santa Barbara offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
43
Inspections
31
Type A Citations
22
Type B Citations
6
Years of reports
17 May 2023
17 May 2023
Found that a staff member ended employment on 12/13/2022, returned on 1/16/2023, and was not re-associated before returning to work; civil penalties were assessed for this deficiency. An exit interview was conducted and penalties issued.
§ 87355(e)(2)
02 Aug 2023
02 Aug 2023
Found that the allegation that staff yelled at residents was unsubstantiated, based on resident and staff interviews and observations showing no yelling and a process to report concerns. Found that the allegation that staff do not provide adequate food service for residents was unsubstantiated, as residents reported satisfaction with meals, staff offered alternatives when items were unavailable, and the chef confirmed no cayenne or jalapeño peppers are used.
12 Apr 2023
12 Apr 2023
Investigated the claim that there was no adequate emergency plan for residents needing the elevator during a power outage and that staff directed residents to stay in their rooms; found insufficient evidence to prove the allegation, noting that staff described an emergency generator, stair chairs, and other evacuation methods, and that residents reported no issues during the outage.
30 Nov 2022
30 Nov 2022
Identified that 18 staff from a home care agency worked at the location without prior association and that three consulting nurses were present before affiliation; civil penalties were assessed.
§ 87355(e)(2)
20 Dec 2022
20 Dec 2022
Found staff not consistently wearing face coverings properly in the kitchen, with masks under the chin for several individuals. Later, in the hallway, one staff member wore a mask below the nose, and reminders were given that coverings must cover the nose and mouth at all times.
§ 87468.1(a)(2)
24 Jul 2024
24 Jul 2024
Found that a case management annual continuation visit was conducted, with the interim administrator met and resident records and related reports reviewed. Returned later to continue due to time constraints, conducted an exit interview, and noted no deficiencies.
13 Jun 2024
13 Jun 2024
Identified a delayed response to a resident’s call button on 10/4/2023, with help arriving only after a visitor intervened. Found that a written copy of the incident was not provided to the resident’s family as required.
§ 1569.312(a)
§ 87211(a)(1)
30 Mar 2022
30 Mar 2022
Found neglect and lack of supervision contributed to a resident sustaining head injuries after three falls in August 2021 (between 08/07/2021 and 08/16/2021). A $500 civil penalty was assessed.
§ 87464(f)(1)
04 Aug 2022
04 Aug 2022
Found deficiencies related to infection control and staff background clearances; eight staff were on duty, with one lacking fingerprint clearance and last employed on 8/4/2022.
§ 87355(1)(2)
17 Jun 2024
17 Jun 2024
Investigated allegations identified that staff did not provide a complete copy of a resident's records to the resident's representative. Found odor and cleanliness concerns in the memory care area and that personal belongings were damaged or missing due to staff handling, with further questions about eye-drop dispensing not fully resolved.
§ 87468.2(a)(19)
§ 87303(a)
§ 87218(a)(2)
04 Aug 2022
04 Aug 2022
Identified the allegations that a resident's door did not work and that meals were not served timely. Interviews and family emails described multiple door issues and breakfast delays over about two weeks at the home.
§ 87303(a)
23 Jul 2024
23 Jul 2024
Found the premises clean and well maintained, with secure chemical storage, a stocked kitchen, active resident programming, and a posted emergency disaster plan; no deficiencies were noted.
15 Feb 2022
15 Feb 2022
Identified three individuals working without California clearance and four additional cleared staff not listed on the Personnel Roster but shown on the staff schedule. Noted that N95 fit testing had not been completed for staff, Guardian—a roster management system rolled out in 2021—was demonstrated to help staff verify clearances and current associations, and an immediate civil penalty was issued.
§ 87355(e)(1)
§ 87355(e)(2)
08 Nov 2024
08 Nov 2024
Investigated an allegation of dirty carpet, identified stained and soiled carpet in a resident’s room and noted five other rooms needing cleaning.
04 Aug 2022
04 Aug 2022
Found no conclusive evidence that staff mismanaged residents' medications by missing fentanyl patches for three residents, after reviewing interviews and records.
13 Jun 2024
13 Jun 2024
Investigated allegations that staff spoke inappropriately to residents and found multiple residents reporting disrespectful interactions by staff. Also identified concerns about timely medical attention and nutrition based on resident records and interviews.
§ 878468.1(a)(1)
25 Jul 2024
25 Jul 2024
Identified omissions in the Centrally Stored Medication Record and multiple medication errors, including a dosing discrepancy with acetaminophen and improper fentanyl patch removal timing, with one resident diagnosed with a morphine overdose.
Noted unclean east patio areas, absence of a dedicated maintenance director and only part-time maintenance staff, and missing paperwork naming the acting executive director as administrator.
§ 1569.625(b)(2)
§ 87506(b)(17)
§ 87465
§ 87465(h)(4)
§ 87303(a)
§ 87211(g)
18 Jul 2023
18 Jul 2023
Identified a privacy and record security deficiency when an office door was left open with resident binders visible. Stated doors should be closed and locked when not in use, and an exit interview was conducted.
§ 87506(c)
30 Mar 2022
30 Mar 2022
Found that a resident’s service plan was not updated after the falls on 08/07/2021 and 08/16/2021, with the last update dated 09/01/2021, and identified missing incident reports for those incidents, including shredding of coversheets and inability to provide proof, plus conflicting statements about faxing the 08/07/2021 report while the director was not on site.
§ 87463(a)
§ 87207
§ 87211(a)(1)
02 Jul 2024
02 Jul 2024
Identified that 21 residents did not receive their morning medications on 5/27/2024, with only 10 of those reported to the Department. Noted a bus accident on 3/8/2024 and that no incident report had been submitted to the Department as of the review.
§ 87465
§ 87211
17 Jun 2024
17 Jun 2024
Investigated allegations of medication mismanagement, outdated medication records, untimely refills, and residents’ emergency preparedness training. Identified medication administration and documentation discrepancies, including delays in refills and MAR/order inconsistencies, and noted that regulations do not require residents to participate in emergency drills.
§ 87465(a)(2)
12 Jul 2024
12 Jul 2024
Identified repeated failures to administer prescribed eye drops to a resident, with reasons including sleepiness and refusal on multiple dates. Noted that the prescribing physician was notified in only two cases, while many other refusals and sleep-related omissions were not communicated.
§ 87466
17 Jun 2024
17 Jun 2024
Identified multiple concerns from 2022–2024, including insufficient staffing, slow meal service, and long wait times for call-bell responses. Found evidence in interviews and records of inadequate training, disrespectful interactions with residents, and issues with medication handling and incident reporting.
§ 87411(a)
§ 87303(i)
§ 87411(c)
09 Aug 2023
09 Aug 2023
Found overall good condition and safety practices, with clean living and common areas, functioning fire safety devices, medications and first-aid supplies kept locked, chemicals secured, and a disaster plan posted; time constraints required a return to complete the review.
13 Jun 2024
13 Jun 2024
Found insufficient evidence to prove that staff failed to meet a resident's health needs by not providing appropriate wound care, which allegedly led to osteomyelitis in the right great toe.
25 Jul 2024
25 Jul 2024
Reviewed medication errors and staffing issues, noted unsanitary conditions outside, and identified deficiencies related to administrative paperwork and oversight.
§ 87506(b)(17)
§ 87465
§ 87465(h)(4)
§ 1569.625(b)(2)
§ 87303(a)
§ 87211(g)
24 Jul 2024
24 Jul 2024
Reviewed residents’ records and met with the interim administrator during a visit, with plans to return later for further inspection; no deficiencies were noted.
23 Jul 2024
23 Jul 2024
Reviewed safety, cleanliness, and activity provisions, along with emergency preparedness, found everything to be in good condition and well maintained throughout the residence, with no deficiencies observed.
12 Jul 2024
12 Jul 2024
Reviewed medication records and interviews revealed that residents were sometimes not given prescribed eyedrops because they refused or were too sleepy, but staff only notified the physician about some refusals, neglecting to report other instances when residents did not receive medications due to sleepiness.
§ 87466
02 Jul 2024
02 Jul 2024
Identified that staff failed to administer morning medications to 21 residents on a specific day, with only partial reporting to authorities, and noted a past vehicle accident involving residents’ transportation that was not properly reported.
§ 87465
§ 87211
17 Jun 2024
17 Jun 2024
Investigated whether staff provided a resident’s personal records to their representative, with findings indicating incomplete records were not delivered despite multiple requests; concluded the allegation was supported. Also found that staff allowed a resident to stay in soiled clothing for an extended period, failed to maintain sanitary conditions in some rooms, damaged residents’ belongings, and did not consistently dispense medications as prescribed.
§ 87468.2(a)(19)
§ 87218(a)(2)
§ 87303(a)
13 Jun 2024
13 Jun 2024
Investigated allegations of staff speaking inappropriately to residents, delays in medical care, non-nutritious meals, and residents hearing staff speak disrespectfully; found issues with staff interactions and food concerns, with some incidents requiring further attention.
§ 878468.1(a)(1)
09 Aug 2023
09 Aug 2023
Found the environment to be clean, well-maintained, and in good repair, with safety features like fire extinguishers, alarms, and carbon monoxide detectors installed throughout; observed adequate supplies, accessible common areas, and appropriate activity programming for residents.
02 Aug 2023
02 Aug 2023
Investigated allegations that staff yelled at residents and provided inadequate, spicy food; found no evidence to support either claim based on interviews and observations.
18 Jul 2023
18 Jul 2023
Identified that the Resident Service Director kept sensitive resident binders in an open office, which is a violation of confidentiality standards.
§ 87506(c)
17 May 2023
17 May 2023
Determined that a staff member returned to work after ending employment without proper re-association, resulting in cited deficiencies and civil penalties.
§ 87355(e)(2)
12 Apr 2023
12 Apr 2023
Investigated the allegation that the facility lacked an adequate emergency plan for residents needing the elevator during power outages, with no sufficient evidence found to support the concern.
20 Dec 2022
20 Dec 2022
Identified staff not properly wearing face coverings in the kitchen and hallway, with reminders given to wear masks correctly; a citation was issued for failure to adhere to face covering requirements.
§ 87468.1(a)(2)
30 Nov 2022
30 Nov 2022
Reviewed staffing arrangements revealed that most agency staff worked in the facility without prior association, while several consulting nurses had prior and ongoing work relationships. Civil penalties were issued for regulatory deficiencies related to staffing practices.
§ 87355(e)(2)
04 Aug 2022
04 Aug 2022
Investigation confirmed that the facility failed to repair Resident 1’s door despite multiple maintenance issues over two weeks, but found that meal service was timely, though Resident 1 experienced difficulties accessing meals.
§ 87303(a)
30 Mar 2022
30 Mar 2022
Determined that the facility failed to monitor and respond appropriately to a resident’s falls and agitation, leading to head injuries requiring hospitalization. This neglect contributed to multiple preventable falls and injuries.
§ 87464(f)(1)
15 Feb 2022
15 Feb 2022
Identified that staff members lacked proper criminal background clearances and completed fit testing for N95 masks, resulting in issuance of a citation and civil penalty.
§ 87355(e)(2)
§ 87355(e)(1)
25 Nov 2019
25 Nov 2019
Investigated concerns about inadequate supervision leading to resident elopement and injury, and found that the resident's room was not supervised at the time of the incident; also confirmed that the facility did not send proper notice regarding increased care fees, but determined that the facility adhered to the admission agreement regarding resident placement and costs.
