Grand Terrace Health Care Center

    12000 Mt Vernon Ave, Grand Terrace, CA, 92313
    3.8 · 61 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Good short-term rehab; avoid long-term

    I had a mixed experience: the facility is clean, the rehab/therapy team and many CNAs and nurses were excellent, friendly and caring, and activities/amenities are good. However I also encountered disrespectful, disconnected and unprofessional staff, poor communication, long waits for meds and vitals, ignored calls, lost or thrown-away items, dietary requests ignored and inconsistent care. Bottom line: great for short-term rehab when therapy is the focus - use caution and ask lots of questions before trusting it for long-term care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.84 · 61 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.7
    • Meals

      3.7
    • Amenities

      3.0
    • Value

      5.0

    Location

    Map showing location of Grand Terrace Health Care Center

    About Grand Terrace Health Care Center

    Grand Terrace Health Care Center sits at 12000 Mt Vernon Ave, Grand Terrace, California, and you'll find it in a peaceful residential area where the building's all on one story and has 59 beds with private and semi-private rooms, some of them even set up as studio or companion apartments, and the grounds have a nice patio and gardens so people can go outside when the weather's good, while inside there are walk-in showers, worship services, dining options with nutritious meals, and both housekeeping and laundry services, so you don't have to worry about those chores. They provide a wide range of care, covering things like skilled nursing, long-term care, rehab, wound care, hospice, and there are therapy services in-house, like physical, occupational, and speech therapy, that use hands-on approaches for folks recovering from things like a stroke or surgery. There's a team of professional, caring, and friendly staff-nurses and in-house doctors give care 24/7, and the nurse staffing level is a bit above the state average at 4.60 nurse hours per resident per day, while the nurse turnover rate is about 34.4%, which comes in under the California average.

    This place is well-equipped, with special areas for Cardiac ICU, Medical Surgical ICU, Pediatric ICU, Neonatal ICU, burn care, psychiatric care, and medical rehabilitation, and hospice, which means there's a focus on handling complex health needs and emergencies, as well as wellness with fitness programs, art and movie nights, social events, and outings into the community. There's lots of support with bathing, dressing, wound care, medication safety, infection control, and dietary management, though there have been inspection reports noting deficiencies, including 3 that were infection-related and problems like drugs not labeled or stored right and food not always from approved sources, for a total of 30 deficiencies recently. The facility is classified as "Other institution service type," is owned by Flagstone Healthcare Central LLC, with Brian Haroldsen managing since February 2023, and it's affiliated with The Ensign Group; it has a for-profit status, and typically around 52 residents day-to-day, with 59 certified beds available.

    Alongside care, you'll find a range of amenities, such as exercise programs, housekeeping, laundry, nutritious meals, movies, community outings, and an activity schedule designed to help residents stay busy and active, plus there are religious services, transport for trips, and various support services, including opioid resources, suicide prevention, disaster mental health, elder abuse, fall prevention, and there's access to a health library, symptom checker, recovery centers, a care guide, and hospital ratings. The place keeps up a warm and supportive atmosphere, with rooms described as cozy and well-appointed, plus a rehab team many say is the best around, all aiming to help folks regain strength and mobility while feeling at home amidst beautiful, landscaped grounds.

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