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    Healdsburg, A Pacifica Senior Living Community

    725 Grove Street, Healdsburg, CA 95448, USA
    4.8 · 137 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    For pricing and availability(510) 508-4507

    Pricing

    Amenities

    Healthcare services

    • Medication management
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Mental wellness program
    • Assistance with bathing
    • Coordination with health care providers
    • Hospice waiver

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision
    • 12-16 hour nursing

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions
    • Restaurant-style dining

    Room

    • Cable
    • Telephone
    • Housekeeping and linen services
    • Private bathrooms
    • Air-conditioning
    • Kitchenettes
    • Fully furnished
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming
    • Dementia waiver

    Transportation

    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Community operated transportation
    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Wellness center
    • Dining room
    • Outdoor space
    • Garden
    • Small library
    • Gaming room
    • Computer center
    • Fitness room
    • Beauty salon

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Scheduled daily activities
    • Community-sponsored activities
    • Resident-run activities
    • Planned day trips

    4.77 · 137 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      4.8

    • Staff

      4.8

    • Meals

      4.6

    • Building

      4.9

    • Value

      4.5

    Location

    Map showing location of Healdsburg, A Pacifica Senior Living Community

    About Healdsburg, A Pacifica Senior Living Community

    Healdsburg, A Pacifica Senior Living Community, offers a comprehensive approach to senior care, specializing in assisted living and memory care services. This community is designed to provide residents with a welcoming and supportive environment that caters to their individual needs. With a focus on ensuring comfort, safety, and a sense of belonging, the community balances independence with attentive care, making it an ideal choice for seniors seeking both vibrant living and peace of mind.

    Residents at Healdsburg, A Pacifica Senior Living Community, benefit from a thoughtfully designed campus that features a variety of residences and communal spaces. The living spaces are designed to promote both privacy and social engagement, allowing each resident to find their ideal balance. Professional staff provide skilled nursing, rehabilitation, and long-term care, in addition to specialized support for those living with memory challenges. The community ethos is centered on respecting the dignity and preferences of each individual, while also fostering connections among residents through engaging daily activities and enrichment opportunities.

    Residents can enjoy chef-prepared meals, wellness programs, and a calendar full of events and social gatherings. Memory care services are tailored to support individuals with cognitive impairment, offering a secure environment and activities that promote cognitive function and quality of life. The grounds of Healdsburg, A Pacifica Senior Living Community, are landscaped to provide inviting outdoor spaces where residents can relax, stroll, or visit with family and friends. The commitment to compassionate care is evident in every aspect of community life, from the attentive team members to the personalized support plans designed for each resident.

    Healdsburg, A Pacifica Senior Living Community, is open around the clock, providing families and residents with assurance that help is always available whenever it is needed. The community invites prospective residents and their loved ones to discover the difference a caring, professional senior living environment can make, offering regular tours of the campus to showcase the amenities and services available. This commitment to transparency and warmth is at the heart of the community’s mission to be a trusted partner in the journey of aging, ensuring each resident feels valued and at home.

    People often ask...

    State of California Inspection Reports

    78

    Inspections

    41

    Type A Citations

    27

    Type B Citations

    6

    Years of reports

    28 Nov 2023
    Inspection found no deficiencies at the facility. All areas and records were in compliance with regulations.
    19 Sept 2023
    Confirmed staff error in giving incorrect medication to a resident, resulting in a visit to the Emergency Room.
    • § 87465(a)(4)
    12 Sept 2023
    Confirmed no deficiencies found during inspection. Staffing levels, training, and audits met requirements.
    06 Jun 2023
    Identified instances of non-compliance during an inspection, which were promptly addressed by the facility.
    • § 87464(f)
    18 Apr 2023
    Identified a medication error incident where a resident missed doses due to a pharmacy delay, resulting in citation of a deficiency.
    • § 87465
    24 Feb 2023
    Identified deficiencies in infection control procedures and practices during the inspection. Other observations included fire safety and resident rights compliance.
    • § 87309(a)
    24 Feb 2023
    Reviewed monthly reports and conducted an inspection, finding no deficiencies or safety concerns at the facility.
    29 Dec 2022
    Confirmed incident of resident leaving facility unsupervised, doctor instructed resident to be escorted when leaving due to physical impairment. Resident agreed to follow instructions. No deficiencies found during inspection.
    08 Dec 2022
    No deficiencies cited during the inspection. An incident involving a staff member pushing a resident in a wheelchair resulting in a fall was investigated.
    08 Dec 2022
    Confirmed compliance with regulations during an inspection of the facility, including proper screening procedures, resident safety measures, and maintenance of essential safety equipment.
    08 Dec 2022
    Confirmed no deficiencies found during inspection, facility in compliance with regulations and protocols.
    03 Nov 2022
    Found no deficiencies during inspection; incidents involving falls were discussed.
    23 Sept 2022
    Identified errors in medication administration and response to falls by residents.
    • § 87465
    24 Aug 2022
    Identified deficiencies in oversight, staffing, medication management, reporting, and facility maintenance during the inspection.
    10 Aug 2022
    Confirmed understanding of California Code Title 22 Regulations during COMP II.
    29 Jul 2022
    Conducted an annual inspection and observed compliance with regulations regarding resident and staff files, fire safety, PPE availability, and facility maintenance. No deficiencies were found during the inspection.
    14 Jun 2022
    Confirmed failure to meet care needs, unsubstantiated failure to report change of condition and follow physician's orders. Civil penalty issued for violation resulting in injury.
    • § 87468.2(a)(4)
    10 Jun 2022
    Determined that the allegation of neglect or lack of supervision due to residents engaging in sexual activity was not supported by evidence, indicating no coercion or manipulation occurred. Staff promptly reported the incident, and interviews with involved parties did not substantiate the complaint.
    22 Apr 2022
    Identified deficiencies in reporting incidents to regulatory authorities.
    • § 87211
    14 Feb 2022
    Confirmed the presence of Covid-19 related posters and screening of staff, but identified missing documentation for resident temperature checks.
    04 Feb 2022
    Confirmed failure to respond to a written request for information within 14 days, resulting in a civil penalty of $250.
    • § 1569.158(f)
    21 Jan 2022
    Inspection found no deficiencies during the tour of re-opened memory care unit.
    29 Dec 2021
    Confirmed debris was observed but has since been removed. Administrator Certification status is being followed up on. No deficiencies were found during the inspection.
    09 Dec 2021
    Reviewed inspection resulted in no deficiencies found.Requested change of Administrator documentation was submitted and follow-up is ongoing.
    30 Nov 2021
    Confirmed failure to seek timely medical attention for a resident's injury, resulting in serious bodily harm, and failure to notify family of the incident. Civil penalty of $9,500 issued.
    26 Nov 2021
    Identified staffing deficiencies and lack of oversight at the facility during the visit.
    • §
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    23 Nov 2021
    Found no deficiencies during the inspection, with staffing and administrative representation provided over the holiday weekend. Testing for COVID-19 ongoing following exposure to a positive visitor.
    17 Nov 2021
    Investigated allegations that staff did not respond promptly to a call button, did not notify a responsible party of a fall, and did not provide records in a timely manner; determined insufficient evidence to support these claims, with no deficiencies noted.
    28 Oct 2021
    Confirmed deficiencies in completing resident reappraisals and fulfilling administrative duties.
    • § 87405(b)
    28 Oct 2021
    Reviewed two incident reports involving resident safety, no deficiencies identified.
    14 Oct 2021
    Identified deficiencies in care plans and admission agreements during inspection.
    • § 87463
    • § 87507
    14 Oct 2021
    Confirmed complaint allegations of Covid-19 transmission and inadequate staff care were unsubstantiated.
    14 Oct 2021
    Confirmed deficiency in managing resident's medication, resulting in missed doses and medication found in resident's room.
    • § 87465(a)(5)
    14 Oct 2021
    Confirmed allegations of staff causing injury to a resident were unfounded, while complaints of staff not informing the responsible party of resident changes in condition and not providing sufficient care resulting in a fall were unsubstantiated.
    23 Sept 2021
    Found that residents care needs were not being met due to insufficient staffing and lack of supplies, but food quality concerns were unsubstantiated.
    • § 87464(d)
    23 Sept 2021
    Found complaint allegation of staff being rough with residents to be unsubstantiated after conducting interviews and observations. No deficiencies were cited.
    02 Sept 2021
    Confirmed allegations of phone system malfunction and unsubstantiated claims of failure to reassess a resident and lack of transportation assistance.
    • § 87311
    02 Sept 2021
    Found during the inspection: allegations of staff not following COVID-19 protocols, staff yelling at other staff in front of residents, staff not treating residents with dignity, and an unlawful eviction. The inspection did not find enough evidence to support these allegations.
    02 Sept 2021
    Confirmed findings of failure to notify residents and responsible parties about the family council, as well as failure to timely refill medications.
    • § 87465(a)(5)
    • § 1512.5(d)
    02 Sept 2021
    Confirmed allegations of lack of cleanliness, broken appliances, and shortage of hygiene products at the facility.
    • § 87303(a)
    • § 87307(a)(3)
    02 Sept 2021
    Identified deficiencies in medication administration during an inspection by Licensing Program Analysts.
    • § 87465
    18 Aug 2021
    Identified deficiencies in resident and staff files during an inspection, resulting in civil penalties issued for noncompliance with state regulations.
    • § 87458(a)
    • § 87507(d)
    • § 87412(a)(11)
    • § 87355(e)(1)
    17 Aug 2021
    Identified deficiencies during an inspection of an assisted living facility, including temperature regulation issues, expired food, and accessibility of cleaning supplies. Evacuation drill procedures and fire system maintenance were also discussed.
    • § 87555(b)(8)
    • § 87405(d)
    • § 87202(a)
    • § 87705(f)(1)
    14 Aug 2021
    Confirmed allegation of insufficient staffing.
    • § 87411(a)
    02 Aug 2021
    Confirmed deficiencies were addressed, including physical plant concerns and staffing issues, with plans for improvements to be implemented.
    28 Jul 2021
    Confirmed one allegation of not maintaining records, while dismissing allegations of not assisting with medication administration and incorrect billing practices.
    • § 87405
    28 Jul 2021
    Confirmed that the facility had insufficient staffing, staff were not trained adequately, and activities were not provided adequately. Civil penalties were assessed for repeated violations.
    • § 87411(a)
    • § 1569.625(b)
    • § 87219(h)(2)
    28 Jul 2021
    Identified deficiencies in operation and compliance at the facility during an unannounced visit.
    • § 87208
    • § 1569.33
    20 Jul 2021
    Confirmed complaint of neglect and lack of supervision with private caregivers providing tasks that should have been provided by the facility.
    • § 87464(f)(4)
    20 Jul 2021
    Observed multiple areas of concern during the visit, including a leaking hole in the ceiling, construction hazards, and general uncleanliness.
    • § 87303
    30 Jun 2021
    Unreported resident fall and subsequent death resulting in a civil penalty.
    • § 87211
    15 Jun 2021
    Identified safety hazards in the construction area, with items accessible to residents, resulting in civil penalties assessed.
    10 Jun 2021
    Confirmed Insufficient staffing during a specific timeframe. Substantiated complaint resulted in a $1000 civil penalty.
    • § 87411(a)
    10 Jun 2021
    Found hazardous construction area on facility campus, required immediate security measures.
    • § 87303
    03 Jun 2021
    Confirmed allegations of inadequate care and supervision, including lack of Covid-19 precautions and issues with heel floating. Laundry concerns regarding clean linens were unsubstantiated.
    03 Jun 2021
    Confirmed allegations of untimely reimbursement to responsible party but dismissed claims of failure to ensure resident's health and safety.
    • § 1569.652(c)
    03 Jun 2021
    Identified non-compliance issues with Covid-19 protocols and missing required posters during inspection.
    28 Apr 2021
    Identified a potential hazard with building materials accessible to residents and pooling water at the base of a fountain during an inspection.
    16 Apr 2021
    Identified a violation of regulations related to failure to report resident injury to licensing authorities.
    • § 87211
    16 Apr 2021
    Confirmed that allegations of medication not given as prescribed, failure to meet resident's care needs, failure to notify responsible party of change in condition, and failure to provide records upon request were unsubstantiated.
    15 Mar 2021
    Discussed areas of concern observed during the inspection; no deficiencies cited.
    15 Mar 2021
    Confirmed allegation of failure to respond to Family Council in a timely manner. Deficiencies cited in state regulations.
    • § 1569.158(f)
    05 Mar 2021
    Found deficiencies related to missing resident files, lack of First Aid training for staff, and failure to provide proof of staff training on the Mitigation Plan.
    • § 87411
    • § 87506
    05 Mar 2021
    Confirmed deficiencies in cleanliness, food quality, and medication storage at the facility.
    • § 87555(a)
    • § 87465(h)(2)
    • § 87303(a)
    05 Mar 2021
    Confirmed insufficient staffing, inadequate food service, lack of staff training, and failure to meet resident's needs at the facility.
    • § 87555(b)(9)
    • § 87464(f)(1)
    • § 1569.625(b)
    05 Mar 2021
    Confirmed failure to have designated staff for management, breaches in confidential resident records, unresolved care needs, delays in seeking medical attention, insufficient response to resident calls, and failure to provide requested resident records. Dismissed allegations of lack of treating residents with dignity and respect.
    • § 87464(f)(1)
    • § 87506(c)(1)
    • § 87466
    • § 87405(a)
    05 Mar 2021
    Found insufficient staffing and failure to notify family of resident's change of condition.
    • § 87466
    • § 87411(a)
    25 Jan 2021
    Confirmed compliance with Covid-19 protocols and identified areas for improvement in infection control measures.
    14 Jan 2021
    Observed compliance with Covid-19 protocols, including cohorting positive residents, PPE stations, and enhanced cleaning practices. Staff training on mitigation plan confirmed.
    07 Jan 2021
    Identified deficiencies in staffing, PPE training, trash containment, postings, oversight, duties, and documentation were discussed during the conference.
    • § 1569.269
    • §
    • §
    04 Jan 2021
    Reviewed staffing, training, and mitigation plan; requested additional documentation and updates regarding personnel report, N95 fit testing, and virtual capabilities.
    31 Dec 2020
    Identified concerns included Covid-19 protocols, staffing levels, and general oversight during the inspection. Requests were made for specific documentation and updated plans.
    08 Oct 2020
    Discussed policies on resident care, incident reporting, documentation, and COVID-19 protocols in a meeting with facility representatives and applicant. No deficiencies were cited.
    18 Sept 2020
    Found that allegations of failure to seek timely medical attention and failure to notify family of an incident were substantiated, resulting in a civil penalty. Insufficient care and supervision resulting in a fracture was unsubstantiated.
    • § 87466
    • § 87466
    07 May 2020
    Discovered an allegation of an unexplained injury to a resident that was ultimately unsubstantiated due to lack of evidence.
    27 Jan 2020
    Confirmed deficiencies related to staff training and resident records were identified during the inspection.
    21 Oct 2019
    Identified deficiencies in staff training and missing resident Admission Agreements during the inspection.
    • § 87411
    • § 87506
    • § 1569.625
    30 Sept 2019
    Conducted an inspection of the facility and found compliance with regulations in terms of safety, maintenance, and documentation.

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