Meadowbrook Health Care Center

    461 W Johnston Ave, Hemet, CA 92543
    • Independent Living
    • Assisted Living
    • Skilled Nursing

    Moved my mom; very pleased

    I moved my mom here after an in-person tour and have been very pleased - the staff are knowledgeable, attentive, and genuinely caring, and the facility is clean and comfortable. Management listens, the long-tenured team treats residents like family, my mom is happy, and I recommend this place.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    2.60·(42)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.9
    • Staff

      2.7
    • Meals

      1.0
    • Amenities

      1.7
    • Value

      1.0

    Pros

    • Compassionate nursing and caregiver attention
    • Knowledgeable and supportive clinical staff
    • Effective physical therapy services
    • Long-tenured staff and continuity of familiar caregivers
    • Family-like resident relationships
    • Accommodating administrative staff for resident needs
    • Clean areas and diligent housekeeping reported by some families
    • Friendly staff–family communication

    Cons

    • Inadequate and inconsistent staffing levels
    • Inconsistent staff responsiveness to call and clinical needs
    • Medication-management deficiencies
    • Weak facility maintenance and repair processes
    • Cleanliness and sanitation concerns in rooms and common areas
    • Pest-control concerns
    • Laundry-management failures and missing linens
    • Limited food variety and inconsistent meal quality
    • Security and access-control weaknesses
    • Leadership and communication responsiveness gaps
    • Safety and fall-response process gaps
    • Allegations of theft and resident exploitation

    Summary of reviews

    The reviews present a strongly mixed picture of Meadowbrook Health Care Center. Several families praised individual caregivers, long-tenured employees, and therapy staff for compassionate, knowledgeable care and supportive communication; those accounts describe an environment where certain nurses, CNAs and a physical therapist delivered attentive, family-like service. At the same time, a substantial set of concerns describes operational gaps spanning staffing, clinical oversight, facility upkeep and safety.

    Care quality and staffing: Reviewers described both positive and negative experiences with clinical care. Positive comments emphasize caring, communicative nurses and CNAs and effective therapy services. Contrasting reports raise concerns about inconsistent staffing levels, delayed responses to calls for assistance, and gaps in post-fall and incontinence-related response times. There are also substantive concerns about medication handling, including lost or mishandled medications and delays in administration or retrieval, which reviewers indicated undermined confidence in clinical processes.

    Staff and culture: Many comments recognize dedicated, long-tenured staff and compassionate caregivers who build strong relationships with residents and families. However, others identified inconsistent staff conduct, turnover, perceived understaffing, and morale or compensation issues that appear to affect service consistency. A few reviewers raised serious allegations regarding theft and exploitation; those claims heighten concerns about oversight and resident protections.

    Dining and activities: Several reviewers described limited menu variety and inconsistent meal quality; specific comments suggest repetitive offerings and occasional dissatisfaction with nutritional variety. Activity programming was not widely discussed, though family-like interactions and individualized attention from some staff were noted as strengths in residents’ daily lives.

    Facilities and housekeeping: Reviews indicate a mix of experiences. Some families described clean areas and diligent housekeeping, while others reported persistent maintenance and sanitation issues: broken fixtures, delayed repairs (lighting, bathroom fixtures, air conditioning), laundry-management problems (delays, missing items), and generalized cleanliness concerns in rooms and common spaces. Multiple mentions of pest-control concerns were made. Taken together, these remarks point to uneven facility upkeep and environmental management.

    Security, management and oversight: Reviewers noted weaknesses in access control and building security processes, as well as perceptions that leadership and administration can be difficult to reach or slow to address problems. There are claims that some operational commitments—on-site physician coverage, pharmacy access, and timely repairs—were inconsistent with family expectations. These management and communication gaps contribute to polarized experiences among families.

    Notable patterns and recommendations for prospective families: The overall pattern is one of variability—some residents receive attentive, stable care in a warm, familiar setting, while others experience operational shortfalls related to staffing, medication control, maintenance, laundry, and security. Prospective residents and families should consider an in-person visit and ask specific questions about staffing ratios, medication-administration protocols, infection-control and pest-control processes, laundry turnaround, repair request timelines, and security/access procedures. Verify current leadership responsiveness and seek references from current families to assess whether recent improvements or unresolved issues align with your care expectations.

    Reviews written on Mirador

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Meadowbrook Health Care Center

    Meadowbrook Health Care Center is located at 461 W Johnston Ave, Hemet, CA, 92543.

    About Meadowbrook Health Care Center

    Meadowbrook Senior Living is a senior living community located in Hemet, California, offering both assisted living and independent living options tailored to the needs of its residents. The community is dedicated to providing an environment where seniors can enjoy a comfortable, engaging, and supportive lifestyle. Residents at Meadowbrook Senior Living experience life in a setting designed to balance freedom with the right level of assistance, ensuring that everyone receives the care and attention they need while maintaining their independence as much as possible.

    One of the highlights of Meadowbrook Senior Living is its commitment to providing high-quality meals and dining experiences for residents. Meals are carefully planned and prepared by chefs who focus on providing the right balance of vitamins and minerals, using quality ingredients to create dishes that are both nutritious and delicious. The dining experience is an important aspect of daily life at Meadowbrook, with a focus on making every meal enjoyable and something for residents to look forward to.

    Meadowbrook Senior Living understands the importance of engaging activities and community involvement. The community offers a variety of activities designed to support the social, physical, mental, and emotional well-being of residents. These activities are created to encourage residents to stay active, make new connections, and pursue their interests. The friendly and helpful staff fosters a welcoming environment, ensuring that everyone in the community feels at home and respected.

    Accommodation options at Meadowbrook Senior Living include one-bedroom apartments as well as semi-private rooms, giving residents the choice to select the living arrangement that best suits their needs and preferences. The community is pet-friendly, creating a comfortable atmosphere for pet owners and animal lovers. Attention to safety is a key consideration at Meadowbrook, with staff members focused on making residents feel secure while supporting their independence.

    With a reputation for offering compassionate care, quality services, and a vibrant social atmosphere, Meadowbrook Senior Living stands out as a welcoming and supportive environment for seniors looking for independent or assisted living. The combination of engaging programming, quality dining, and attentive staff makes Meadowbrook Senior Living a place where seniors can truly thrive.

    People often ask...

    Meadowbrook Health Care Center offers independent living, assisted living, and skilled nursing.

    There are 1 photos of Meadowbrook Health Care Center on Mirador.

    The full address for this community is 461 W Johnston Ave, Hemet, CA 92543.

    No, Meadowbrook Health Care Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number331881631
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity49 residents
    LicenseeMEADOWBROOK PLACE ASSISTED LIVING
    EffectiveDecember 10th, 2024
    View the official license record

    Inspection Reports

    75

    Reports

    13

    Type A Citations

    46

    Type B Citations

    37

    Complaints

    7

    Years

    23 Apr 2026Complaint
    Investigated the hot water complaint and found hot water was not available in Building 2 for over a week, with staff boiling water for residents and some showers taking place in an adjacent building; hot water was later verified as functioning.
    • Type ATitle 22, Division 6, Chapter 8, Article 05, Section 87303(a)(e)(2)Water supplies and plumbing fixtures; hot water delivery and temperature controls
    11 Jan 2026Complaint
    Investigated five complaints about pest infestation, hazardous waste disposal, special diets, cleanliness, and resident hygiene. There was no preponderance of evidence to prove or disprove the allegations.
    05 Jan 2026Inspection
    Found no immediate threats to residents' health or safety and observed adequate staffing and supplies.
    28 Dec 2025Complaint
    Investigated five complaints alleging medication not provided as prescribed, inadequate staffing, residents' dietary needs not met, inadequate food service, and facility disrepair. The follow-up could not be completed due to the facility's closure, so a final determination could not be made.
    18 Dec 2025Complaint
    Investigated four allegations; due to closure on 1/14/25 and unknown resident status, a full investigation couldn't be completed.
    16 Dec 2025Complaint
    Investigated the allegation that a resident's medication was mismanaged by staff and concluded the evidence did not establish the allegation.
    22 Nov 2025Complaint
    Investigated allegations that staff pushed a resident, mishandled a resident, denied food, and denied funds; closure hindered contact with involved parties and access to records, limiting verification.
    17 Nov 2025Complaint
    Investigated allegations that meals were not provided in sufficient quantity and served late, and that residents were not accorded dignity. Follow-up could not be completed due to the facility's closure.
    13 Nov 2025Complaint
    Investigated three allegations of staff misconduct; due to closure on 1/14/2025 and inability to contact involved parties, a full determination could not be made.
    06 Nov 2025Inspection
    Observed overall compliance with licensing standards; no deficiencies were noted.
    13 Oct 2025Inspection
    Identified a failure to report a water heater malfunction that left residents without hot water.
    • Type B87211(a)(1)(D)
    • Type B87211
    13 Oct 2025Complaint
    Investigated complaints that hot water was not accessible throughout the building and snacks were not provided between meals. Findings showed persistent hot water issues in Building 2 and snacks not consistently available between meals.
    • Type B87303(a)
    • Type B87555(b)(3)
    13 Aug 2025Complaint
    Identified a bed bug infestation with residents reporting bites; extermination had not occurred and no timely pest-control action was documented.
    • Type A1569.265(a)(5)
    19 Jun 2025Complaint
    Found insufficient staffing during morning and evening shifts, leading to emergency 911 calls to lift residents after falls.
    21 May 2025Complaint
    Investigated a complaint alleging residents did not receive activities or snacks. Interviews and observations showed activities were offered and snacks were available, though some residents reported not receiving snacks and being directed to use a vending machine.
    21 May 2025Complaint
    Investigated allegations that medications were not provided on time and that bed bugs were present. Interviews showed medications were timely for most residents, and bed bug incidents were addressed previously.
    03 Dec 2024Inspection
    Investigated a reported telephone outage and inability to contact a resident; found the line answered by staff, food supplies and utilities adequate, and no health or safety concerns observed.
    20 Nov 2024Inspection
    Found compliance with licensing requirements and all applicable standards. No deficiencies were noted.
    29 Oct 2024Inspection
    Noted fire safety concerns when a laundry/storage building was deemed unsafe and a door was left unlocked with a washer in use, and civil penalties were assessed.
    12 Aug 2024Complaint
    Investigated the allegation that a resident was mistreated while in care and found no evidence to prove it occurred.
    22 Jul 2024Inspection
    Observed licensing staff met with the licensee and administrator to discuss ownership changes and related regulatory guidance. A health and safety code section was referenced during the discussion.
    12 Jul 2024Inspection
    Identified a fire safety issue after the laundry/storage building was red-tagged as unsafe to enter. A door was unlocked and a washer was in use, indicating the structure could not be occupied.
    • Type A87203
    12 Jun 2024Inspection
    Observed that building 3 was boarded up and excluded from use for reconstruction after a fire, with residents kept away; no health or safety issues were noted elsewhere.
    30 Apr 2024Inspection
    Observed ongoing repairs after a fire with residents relocated away from the building; interior gutted and boarded, progress noted, and safety improvements such as evacuation routes and exit signs in place; no health or safety issues were observed.
    13 Mar 2024Inspection
    Identified extensive safety, sanitation, documentation, and administrative deficiencies during a verification visit, including missing carbon monoxide detectors, unsafe hot water temperatures, cluttered storage, obstructed passageways, and inaccessible staff records.
    • Type AHSC1569.311
    • Type BCCR87303(a)
    • Type BCCR87303(a)(1)
    • Type BCCR87303(c)
    • Type BCCR87303(d)(5)
    • Type BCCR87303(e)(2)
    • Type BCCR87303(e)(3)
    • Type BCCR87303(i)(1)
    • Type BCCR87307(a)(3)(B)
    • Type BCCR87307(d)(5)
    • Type BCCR87307(d)(6)
    • Type BCCR87309(a)
    • Type BHSC1569.618(c)(3)
    • Type BHSC1569.618(a)
    • Type BCCR87415(a)
    • Type BCCR87412(f)
    • Type BCCR87412(a)(6)(A)
    • Type BCCR87412(a)(11)
    • Type BCCR87412(a)(13)(B)1
    • Type BCCR87405(d)
    • Type BCCR87411(d)
    • Type BCCR87456(a)(3)
    • Type BCCR87219(h)(2)
    • Type BHSC1569.695(c)
    • Type BHSC1569.725(a)(4)
    12 Mar 2024Inspection
    Identified safety concerns including a boarded-up building, electrical issues, and inadequate food storage with a non-working refrigerator and insufficient two-day perishable food supply.
    • Type A87555(a)(26)
    • Type B87555(a)(29)
    27 Feb 2024Inspection
    Investigated the death of a resident reported on 02/26/2024; no deficiencies were cited.
    13 Feb 2024Inspection
    Identified that control of the property was lost on October 21, 2021, with the property leased to a potential new owner whose licensure application has not been approved; the licensee may regain control and must provide proof of control by February 20, 2024; admissions were not being accepted.
    19 Jan 2024Inspection
    Conducted a collateral visit and delivered amended findings, and collected documentation for a specific complaint case. Met with the site administrator and conducted an exit interview.
    28 Dec 2023Inspection
    Observed no health or safety issues and no deficiencies during the visit. Noted a fire occurred in a building that did not house residents; the structure remains boarded with fire damage, and smoke alarms in several rooms were operable.
    12 Dec 2023Complaint
    Found that residents under 60 were compatible with others, and the allegation of insufficient staff to meet residents' needs was not supported. Found that the claim of not providing personal accommodations was not supported; records indicated there was an administrator, though the administrator’s license had expired on 12/31/2020.
    12 Dec 2023Inspection
    Observed an ongoing bed bug infestation and inadequate food supplies, creating health and safety concerns for residents.
    • Type A156.265(a)(5)
    07 Nov 2023Inspection
    Found no Title 22 violations cited and noted adequate safety, staffing, and care.
    01 Nov 2023Inspection
    Identified that residents eloped from the home and a written report to the licensing agency within seven days was not submitted.
    • Type B87211(1)(D)
    01 Nov 2023Complaint
    Investigated the allegations and found that evidence did not establish the alleged issues.
    05 Sept 2023Inspection
    Identified a broken window in Building #2 dining area and noted that exit signs required maintenance.
    • Type B87303(c)
    31 Aug 2023Inspection
    Identified that building #3 was taped off and boarded up after a fire, and that a city letter required inspections for building #3 and other areas such as building #1, #2, #4, offices, laundry and kitchen facilities.
    22 Aug 2023Inspection
    Identified fire-related damage at the site, including burned furniture and debris around exterior walkways with no cordons in place. Also noted a night-time locking device on a door and staff stating no residents occupied the affected building.
    12 Jun 2023Inspection
    Identified a failure to follow proper eviction procedures for a resident.
    • Type B87224(a)(1)
    18 May 2023Complaint
    Investigated an allegation that staff did not allow the Long Term Care Ombudsman to enter. The issue involved a licensee representative's instruction to deny access.
    • Type B87468.1(a)(11)
    01 May 2023Inspection
    Observed broken stucco on Building 2 walls, posing potential health and safety risks to residents; a deficiency related to maintenance and repair was cited.
    • Type B87303(a)
    28 Apr 2023Inspection
    Observed an unannounced visit to amend a license-related form; the updated form LIC809 was provided.
    25 Apr 2023Complaint
    Identified that a resident did not receive appropriate medical follow-up between January and March 2021 and that two washing machines were in disrepair in June 2021, resulting in off-site laundry for about a month.
    • Type A87465(a)(1)
    • Type B87303(g)(1)
    24 Apr 2023Inspection
    Identified that the licensee provided a false statement about relocating a resident to a skilled nursing facility.
    • Type B87207
    13 Apr 2023Complaint
    Investigated the relocation of a resident without informed consent and the retention of belongings... determined the transfer lacked a proper assessment and notification.
    • Type B87223(a)(3)
    12 Apr 2023Inspection
    Identified two individuals living in Building 3 without transferring their criminal background clearance to the site and observed mold in two bathrooms (Rooms 15 and 19), posing health and safety risks.
    • Type A87355(e)(2)
    • Type B87303(a)
    12 Apr 2023Inspection
    Conducted an unannounced collateral visit to interview residents and staff and review documents related to a specific complaint. The visit was part of a complaint investigation.
    07 Feb 2023Inspection
    Conducted an informal Zoom tele-visit to discuss recent concerns, including a heater inoperable and a resident not assisted with obtaining medication, along with ownership changes. The applicant indicated readiness to move forward with the application's unit by February 27, 2023.
    25 Jan 2023Complaint
    Observed mold in the bathtub/shower of room 22 and noted housekeeping gaps; the allegation that residents were not fed healthy meals and the allegation that staff smoked in non-smoking areas had insufficient evidence.
    • Type B87303(a)
    06 Jan 2023Complaint
    Investigated allegations of disrepair and dirty resident rooms, and of staff not treating residents with dignity or yelling at them. Found a toilet that wouldn’t flush properly, a dirty bathtub, and rooms not cleaned regularly.
    • Type B87303(a)
    15 Nov 2022Complaint
    Found the allegation that the resident was financially abused while in care, including requests for extra monthly fees and concerns about access to the resident’s bank card and PIN, unfounded.
    10 Nov 2022Complaint
    Investigated a complaint that staff failed to assist a resident in obtaining prescribed medication for itchy skin. Investigations also looked at a claim about bugs; evidence did not prove a bug problem.
    • Type A87465(a)(1)
    10 Nov 2022Complaint
    Investigated the allegation that the heater was inoperable. Found that one heater in Building 1 was out of service, with a red hazard tag from the utility, and residents reported being cold at night.
    • Type A87303(a)
    10 Nov 2022Complaint
    Investigated a complaint about residents' food supply and eating utensils; findings showed adequate food and utensils available.
    10 Nov 2022Complaint
    Determined that the visitor restriction allegation did not pertain to this location because the resident lives at the neighboring SNF with the same name, and the claim was unfounded.
    07 Sept 2022Inspection
    Identified two noncompliance issues: staff listed on the schedule did not have cleared background checks, and nonperishable food supplies were insufficient for a one-week period.
    • Type A87355(e)(1)
    • Type B87555(b)(26)
    07 Sept 2022Complaint
    Investigated the allegation that staff fed residents spoiled food; found expired dressings in storage but could not confirm they were served or tasted spoiled.
    07 Sept 2022Complaint
    Investigated a complaint that staff forced a resident to eat food from a trash can; interviews and document review found no evidence to support the claim.
    23 May 2022Complaint
    Identified four specific allegations; none were supported by a preponderance of evidence.
    • Type B87303(a)
    23 May 2022Complaint
    Investigated four specific accusations regarding pushing, medication administration, shoes, and bathing; found no preponderance of evidence to prove the allegations.
    23 May 2022Complaint
    Investigated a complaint that staff stole a resident's personal belongings and found insufficient evidence to prove or disprove the allegation.
    18 May 2022Inspection
    Identified several maintenance, sanitation, and infection control deficiencies, including broken handrails, dirty bathrooms, malodorous rooms, and lack of PPE and a formal infection control plan.
    • Type B87303(a)
    09 May 2022Complaint
    Investigated allegations that staff threatened residents and that residents were told not to report to outside agencies. Interviews did not establish a preponderance of evidence for either claim.
    02 May 2022Inspection
    Identified an unresolved maintenance and operation deficiency with ongoing civil penalties. A prior related deficiency was noted earlier.
    • Type B87303(a)
    02 May 2022Complaint
    Determined that the allegations of neglect, running out of cleaning supplies, and unsafe accommodations did not pertain to this site and were unfounded. The issue was linked to a different health care center on the same property.
    02 May 2022Complaint
    Investigated a complaint of inappropriate touching between residents; concluded the allegation does not pertain to this site and is unfounded.
    11 Apr 2022Complaint
    Investigated two complaints: one alleging a resident had access to razor blades, and one alleging the resident's living area was not kept clean. Observations showed the living space was dirty and malodorous, while there was no evidence the resident had access to razor blades.
    • Type B87303(a)
    17 Nov 2021Inspection
    Identified that two staff members began working without required criminal record clearances, creating an immediate health and safety risk to residents.
    • Type A1569.17(b)
    24 May 2021Inspection
    Identified that original resident records were not retained for at least three years after termination and the file was not available for review, posing a potential health and safety risk. A deficiency was issued.
    • Type B87506(e)
    07 May 2021Complaint
    Identified safety concerns from broken windows in multiple rooms and a rusted hand rail, indicating disrepair. Also noted that centrally stored medicines were kept locked and no insect infestation was observed.
    • Type A87303(a)
    07 May 2021Inspection
    Noted that disinfectants and cleaning solutions were accessible to residents, creating a serious health and safety risk.
    22 Feb 2021Inspection
    Found that the residence had fire clearance for 49 non-ambulatory residents and would serve seniors aged 59 and over. Met Title 22 licensing standards with no corrections needed.
    12 Nov 2020Inspection
    Identified noncompliance with placing residents below the approved age and with the ownership-change process during a teleconference. Designated the administrator to oversee operations and placement decisions, with regional and licensing staff to review the ownership application; an exit interview was conducted.
    17 Apr 2020Complaint
    Investigated an allegation of staff financially abusing a resident while in care; due to lack of evidence and inability to interview key individuals, the claim was deemed unsubstantiated. Conducted an exit interview via telephone with the administrator.
    05 Dec 2019Inspection
    Identified deficiencies included a broken heater requiring residents to use personal space heaters and sharp scissors left accessible in the kitchen.

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    Mirador Living is not affiliated with the owner or operator(s) of Meadowbrook Health Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Meadowbrook Health Care Center directly. There is no cost for this service. We are compensated by the community you select.

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