Pricing ranges from
    $6,478 – 8,421/month

    Brightwater Senior Living of Highland

    28807 Base Line St, Highland, CA, 92346
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $6,478+/moSemi-privateAssisted Living
    $7,773+/mo1 BedroomAssisted Living
    $8,421+/moStudioAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.38 · 105 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.4
    • Meals

      4.2
    • Building

      4.5
    • Value

      4.1

    Location

    Map showing location of Brightwater Senior Living of Highland

    About Brightwater Senior Living of Highland

    Brightwater Senior Living of Highland sits in Highland, California, with nice views of the San Bernardino and San Gabriel Mountains, and the campus feels open with lovely landscaping and quiet walking paths, which folks appreciate when they want some peace or a safe stroll. You'll find private and shared suites, as well as studios, one-bedroom, and two-bedroom apartments with kitchenettes, big bathrooms with walk-in showers, full-size fridges, microwaves, patios for many first-floor rooms, and cable TV, plus utilities except the phone bill, which keeps things easy for residents who like a bit of independence but don't want to bother with repairs or extra bills. The staff includes licensed nurses, medication assistants, and resident assistants who are there every day, all day and night, to help with personal care and health needs like medication management, diabetic support, mobility help, oxygen and incontinence care, help with daily activities, and extra support for folks dealing with dementia, Alzheimer's, or other memory needs, so families don't have to worry about the safety side of things.

    The dining program uses chefs who prepare meals daily, including diabetic-friendly menus and food for folks with different dietary restrictions, and healthy snacks are on hand at any hour-which can really help those who get hungry after dinner or need a little something to manage their blood sugar. Brightwater's calendar stays full with activities like trips to museums, theater outings, computer and internet classes, book clubs, music groups, movie nights, guest speakers, art and crafts classes in painting studios and crafting rooms, discussion groups, and even volunteer opportunities with the Ambassador's Volunteer Program, and they don't forget big events either, like holiday celebrations on site or local festivals, so people can keep engaged if they want. For fitness and relaxation, you can use the fitness center, go for a spa day at Spa W, visit the chapel, or spend time in the library, and there's even a little café and the Orange Blossom Theater for movies or shows, so there's always somewhere comfortable to go without leaving the community.

    Maintenance is covered, so residents don't need to fix anything themselves, and there's scheduled transportation for shopping, errands, or outings, and the calendar has card games on the patio for those who prefer something quieter. Brightwater allows pets, which means people who want to bring a pet can do that, and the grounds have gardens and patios to enjoy time outside with animals or friends. Care options cover assisted living, memory care, independent living, hospice waiver, and respite stays, and with no big buy-in or long-term lease, folks can stay flexible as their needs change. Security includes a pendant call system and daily risk monitoring for safety, and the décor inside looks elegant without being overwhelming. The community gets regular visits from licensing authorities-most recently from the DSS on October 4, 2023-with complaints and citations posted as required, so families can check up on those things. Best of all, the focus at Brightwater stays on comfort, wellness, and independence, so seniors can live well while having the help they need right nearby, and with a rating of 4.3 from 16 reviews, most people seem to feel satisfied living here, though like any place, it's best to come see for yourself to know if it feels right.

    People often ask...

    State of California Inspection Reports

    23

    Inspections

    5

    Type A Citations

    6

    Type B Citations

    6

    Years of reports

    06 Feb 2024
    Confirmed no deficiencies during the annual inspection of the facility, noting good conditions, proper maintenance, and adequate staff and resident documentation.
    30 Nov 2023
    Confirmed staff neglect led to a resident being found outside with second-degree sunburn and requiring hospitalization.
    • § 87411(a)
    30 Nov 2023
    Confirmed a failure to seek timely medical attention after a resident was found unresponsive with second-degree sunburn, resulting in a citation.
    • § 87465(g)
    04 Oct 2023
    Confirmed that a resident was given the wrong dose of medication as alleged.
    • § 87465(a)(5)
    12 Sept 2023
    Confirmed neglect by facility staff in caring for a resident's wound, resulting in a substantiated allegation and an immediate civil penalty.
    • § 87465(a)(1)
    14 Aug 2023
    Confirmed that staff did not administer prescribed medication on schedule and missed as-needed medication for itching.
    • § 87465(b)
    26 May 2023
    Determined that allegations of unexplained injury, residents left in soiled diapers, neglect, and failure to provide clean linens lacked sufficient evidence. Residents observed clean and rooms tidy, with staff and hospice providing regular care.
    21 Feb 2023
    Investigated a complaint regarding a resident who was moved to another location for a higher level of care, with details of the resident's needs discussed during the visit.
    23 Jan 2023
    Reviewed report of alleged incident, no evidence of staff yelling at resident; facility coordinating for resident's appropriate placement.
    13 Jan 2023
    Reviewed an incident involving staff yelling and cursing at a resident, resulting in the staff member leaving the facility.
    19 Oct 2022
    Found no deficiencies and complaint was unsubstantiated during the visit.
    19 Oct 2022
    Investigated several allegations, including inadequate supervision, unmet toileting needs, improper medication management, delayed medical attention, non-adherence to care plans, unsafe transport, and improper incontinence care, all found to lack sufficient evidence for confirmation.
    • § 87465(h)(5)
    12 Oct 2022
    Confirmed mismanagement of resident's medications and incorrect administration of medication as alleged in the complaint.
    • § 874659(d)(1)
    25 Aug 2022
    Confirmed complaint allegations regarding incorrect information in an eviction letter and lack of medical reappraisal were unfounded. Allegation of staff interference with resident medical care was unsubstantiated.
    25 Mar 2022
    Confirmed no deficiencies were found during the inspection, with an emphasis on infection control measures.
    19 Nov 2021
    Confirmed allegations regarding a non-operational call button and unsubstantiated allegations related to resident care and staff conduct.
    • § 87303(i)(1)
    10 Jun 2021
    Confirmed all staff wore masks, dining area had staggered meal times for distancing, and infection control procedures were followed.
    13 May 2021
    Confirmed allegations included medication not being administered per physician's orders, staff causing injuries to a resident, and staff not cleaning a resident's bedroom. Other allegations were unsubstantiated or lacked sufficient evidence to prove.
    • § 87303(a)
    • § 87411(a)
    06 Mar 2020
    Identified a staff member not listed in the criminal clearance list. Civil penalties assessed for noncompliance.
    • § 1569.17(b)
    18 Feb 2020
    Verified individual's absence from the facility and advised corrective action to update roster accordingly.
    09 Jan 2020
    Reviewed an amended report regarding an allegation during an unannounced visit, where signatures were obtained from the Program Director.
    02 Dec 2019
    Determined that the allegation of a resident sustaining a fracture while in care was unfounded, as evidence showed only a skin tear occurred, with no deficiencies cited during the visit.
    02 Dec 2019
    Found lack of supervision resulting in multiple residents falling and staff are adequately trained. No deficiencies cited during visit.
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