I placed my brother here and I'm very pleased - the staff are kind, positive, and genuinely seem to enjoy their work. The facility feels homey and very clean, with nice-sized rooms, a pleasant yard, plenty of activities (including animal therapy) and homemade-style meals - he's eating and sleeping better and has made friends. Local, proactive ownership and responsive management make it good value with all-inclusive pricing. I would recommend this community.
Loved one of resident
Aug 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.32·(22)
Overall rating
5
4
3
2
1
Care
3.3
Staff
3.8
Meals
3.3
Amenities
3.4
Value
4.0
Pros
Compassionate and engaged caregiving staff
Knowledgeable and responsive employees
Homestyle dining with appetite improvements
Active social and recreational programming
Clean and well-maintained common areas
Good value with all-inclusive pricing
Family ownership with local, proactive management
Enclosed gated campus and secure setting
Varied room sizes including private-room options
Accessible location near family and sister facility
Supportive admissions director and open communication
Outdoor courtyard/backyard space
Cons
Inconsistent staffing levels and coverage
Sanitation and housekeeping lapses in some areas
Inconsistent personal-care and meal-assistance practices
Variable dining quality and limited menu variety
Inconsistent activity programming and scheduling
Maintenance and repair delays for rooms and fixtures
Variable management responsiveness and communication tone
Security-process gaps for gate and access monitoring
Summary of reviews
Sonora Senior Living elicits a mixed but instructive set of impressions. Many reviewers highlight strengths around staff engagement and the facility’s homelike elements: caregivers are often described as caring, knowledgeable, and responsive, and families praise an open admissions director and local ownership that can be proactive. The community’s all-inclusive pricing, perceived value, homestyle meals, social programming, secure gated setting, varied room sizes, and outdoor spaces are cited as clear assets for prospective residents seeking a small, family-run atmosphere.
Care quality appears variable across accounts. Positive descriptions emphasize respectful, attentive caregiving and improvements in resident appetite, sleep, and socialization. However, other accounts indicate operational inconsistencies that affect basic care delivery: gaps in staffing coverage (including instances of minimal floor staff), lapses in housekeeping and sanitation in some areas, and inconsistencies in personal-care and meal-assistance practices. These contrasts suggest that quality may depend heavily on staffing levels and frontline supervision on any given shift rather than on uniform institutional processes.
Dining and activities show a similar pattern of variability. Several families appreciate homemade-style food and report weight gain and satisfaction, while others describe limited menu variety and lower food quality. Activity programming is viewed positively by some residents who enjoy frequent events, yet other families report little to no scheduled programming. Prospective residents should assess current menus and review a recent weekly activities calendar during a visit.
Facility condition and management are also mixed. The property is frequently described as clean and well-maintained in common areas, with pleasant private rooms and dining spaces, as well as an enclosed campus that families find convenient. At the same time, reviewers note maintenance delays (missing counter parts, unrepaired fixtures) and specific sanitation concerns in localized areas. Management style varies in accounts: some families commend energetic new owners and a director who is open to dialogue, while others describe less positive interactions with ownership or management tone.
Notable patterns for decision-making: staffing consistency and housekeeping are the most common operational concerns and appear linked to the more serious negative accounts. Security-process gaps (for example, unmonitored gate access) and communication inconsistencies about vendor visits or on-site services (hairdresser, clinician schedules) were also mentioned and merit verification. Recommendations for prospective families: schedule an unannounced visit during typical care hours to observe staffing levels and routines, review recent housekeeping and maintenance records, request a current activities and menu plan, and speak directly with the director about staffing ratios, emergency procedures, and gate-access policies to confirm whether the facility’s strengths are consistently sustained.
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Location
Sonora Senior Living is located at 18760 Chabroullian Rd, Jamestown, CA, 95327.
About Sonora Senior Living
Sonora Senior Living in Jamestown, California, is a family-owned community that's been run since 1989, focused on providing care and comfort for seniors in a setting that people say feels safe and kind, with staff who are friendly and helpful, and who really pay attention to each resident's needs whether they're living independently, need a little help with things like dressing or bathing, or need more care because of memory problems. The property sits among landscaped grounds with lots of walking paths, secure buildings, and fenced courtyards where residents can get outside without worry, and they allow small pets like cats and dogs in some areas, which you don't always see at places like this, and they also have partnerships with therapy dogs that help keep the mood cheerful. There are different living options, including furnished or unfurnished private rooms and semi-private ones, each with their own heat and air, closets, restrooms, and some with sitting and TV areas that you can use for visits, playing the piano, or small gatherings, and there are even memory care apartments in a secure section for folks with dementia or Alzheimer's disease, designed to prevent wandering and promote calm.
Residents have access to a wide range of care, such as assisted living, memory care, home care, and skilled nursing services, and if someone's needs change, they can usually stay right there, since the staff can handle light to complex care, including diabetes management, medication reminders, help with transfers or high-acuity nursing support, and they're known for managing difficult behaviors or exit-seeking in a calm, professional way, with monitoring systems and secured doors, so the whole campus feels safe, which families always seem to appreciate. Meals get a lot of attention, with three home-style, cooked meals every day, using healthy ingredients, plus private or room service options, guest meals, and special menus for needing gluten-free, low sugar or low sodium diets, all served in clean, comfortable dining rooms, and you'll find snacks around, too, which matters when people have unpredictable appetites.
If you want to keep busy, there's always something going on, whether it's outings into town, stretching and yoga classes, arts and crafts, movie nights, online activities and games, or pet-focused events, with a full-time activity director planning things to suit all interests, and you're just as likely to find people in the TV lounge, the beauty salon, the game room, or outside at a table visiting with friends or family. Onsite devotional services plus scheduled outings are common, and the community tries to meet the needs of all faiths, with a visiting chaplain and transportation for offsite activities or appointments.
There are rules to keep everyone safe and things organized, so sometimes, staff may not answer phones or gate access right away, especially if they're focusing on care or activities, but most reviews say the staff are responsive and kind. Sonora Senior Living offers both short-term respite care and long-term stays, and when people need hospice services, they can remain there with the support of outside professionals if needed. The whole place is wheelchair accessible, with adapted showers and entries, and if needed, there are lifts and special equipment for transfers. Housekeeping, laundry, and transportation are part of the routine, and residents can have their cars if they want. All care options, as well as activities, house pets, and social areas, are built to help people keep their independence as long as they can, with as much support as needed, and always with staff nearby, so it's a safe, engaging environment for just about any senior who wants to be part of a community.
People often ask...
Sonora Senior Living offers competitive pricing, with rates starting at a cost of $5,494 per month.
Sonora Senior Living offers assisted living and memory care.
There are 18 photos of Sonora Senior Living on Mirador.
The full address for this community is 18760 Chabroullian Rd, Jamestown, CA 95327.
No, Sonora Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Identified problems with refunds to an authorized representative and safeguarding a resident's cash and valuables.
Type B87217(b)
25 Jul 2023Complaint
25 Jul 2023Complaint
Identified that a resident’s belongings were not safeguarded, with 27 items missing at move-out and valued at about $1,057.
Type B1569.153
Type B87218(a)
25 Jul 2023Complaint
25 Jul 2023Complaint
Investigated the allegation that staff did not report incidents involving residents as required. Records showed incident reports were not consistently submitted to licensing or responsible parties.
Type B87211(a)
19 Jul 2023Complaint
19 Jul 2023Complaint
Identified hazardous conditions from roof leaks and damaged decking. Also found that activities were not consistently conducted when staff were short.
Type B87303(a)
Type B87219(a)
19 Jul 2023Complaint
19 Jul 2023Complaint
Identified that residents did not receive showers for weeks, laundry was not completed in a timely manner, and resident records were incomplete due to staffing and administrative issues. The investigation noted that some incidents were not reported promptly to appropriate authorities.
Type B87465(a)(1)
Type B87307(a)(3)(F)
Type B87506(a)
Type B87211(a)
Type B87705(c)(4)
19 Jul 2023Complaint
19 Jul 2023Complaint
Investigated a complaint alleging staff used drugs in residents' rooms, falsified records, and created a hostile environment; findings did not establish the allegations.
03 Jul 2023Complaint
03 Jul 2023Complaint
Investigated an allegation that abuse was not reported to the licensing agency or other authorities and an allegation of resident-on-resident physical aggression; findings indicated a reporting deficiency and insufficient evidence to prove the aggression claim.
Type B87211(a)(1)
13 Jun 2023Complaint
13 Jun 2023Complaint
Identified cleanliness, sanitation, and infection-control deficiencies, including wet stains on floors, kitchen crumbs, odors, and improper disposal of medical waste.
Type B87303(a)
Type B87465(a)(2)
Type B87465(a)(9)
13 Jun 2023Complaint
13 Jun 2023Complaint
Identified a resident death due to choking with inadequate supervision, and noted staffing shortages, unreported incidents, and incomplete resident records at the site.
Type A87468.2(a)(4)
Type A87705(c)(4)
Type A87468.2(a)(8)
Type A87355(e)
Type B87465(a)(1)
Type B87415(a)(2)
Type B87506(a)
Type B87211(a)(1)
Type B87355(e)
13 Jun 2023Inspection
13 Jun 2023Inspection
Discussed findings for two complaints with the licensee during a remote Microsoft Teams meeting. The meeting occurred because access to the site was limited.
13 Apr 2023Inspection
13 Apr 2023Inspection
Observed no deficiencies during the on-site visit; a town hall meeting with residents and families was held to discuss concerns and introduce a temporary manager.
12 Apr 2023Inspection
12 Apr 2023Inspection
Observed a temporary suspension order affecting admissions and a temporary manager appointed to oversee operations. At the time, 33 residents were in care.
06 Apr 2023Inspection
06 Apr 2023Inspection
Observed no deficiencies during an unannounced case management health check. Noted adequate food supplies, a roster update was requested, and door auditory devices were planned to be installed by the end of the visit.
03 Apr 2023Inspection
03 Apr 2023Inspection
Observed a liquid puddle in the second-floor hallway with no hazard sign, posing an immediate health and safety risk. Noted that no activities were provided during the visit.
Type A87470(a)(2)
Type B87219(f)
02 Apr 2023Inspection
02 Apr 2023Inspection
Observed two exit doors without an auditory alert device, posing a health and safety risk to residents.
Type B87705(j)
Type B87705(c)(4)
28 Mar 2023Inspection
28 Mar 2023Inspection
Observed a prior health and safety deficiency with ongoing penalties; no new citations were observed during this visit.
Type A87705(c)(4)
Type B87303(a)
23 Mar 2023Inspection
23 Mar 2023Inspection
Identified several health and safety deficiencies, including dirty common areas, a damaged exterior deck, roof leaks, and unsafe food handling with inconsistent supply, plus staff not consistently wearing masks.
Type A87555(b)(26)
Type A87468.1(a)(2)
Type A87555(b)(9)
Type A87411(c)(1)
Type A87303(a)
23 Mar 2023Inspection
23 Mar 2023Inspection
Observed no deficiencies during a late-evening case management check.
21 Mar 2023Complaint
21 Mar 2023Complaint
Investigated the allegation that staff neglect and lack of care resulted in a resident's fracture and that staff did not follow physician's orders. The department could not prove the allegations with a preponderance of evidence.
16 Mar 2023Inspection
16 Mar 2023Inspection
Identified missing fire drill records and no fire drill conducted in the last quarter.
Type A87203
06 Mar 2023Inspection
06 Mar 2023Inspection
Identified Title 22 violations including missing documentation for a sit-to-stand device and an inadequate staff-to-resident ratio; civil penalties were assessed.
Type A87303(e)(6)
Type A87705(c)(4)
06 Mar 2023Inspection
06 Mar 2023Inspection
Identified ongoing non-compliance with stipulations tied to a license revocation, including delays in providing the required eviction information and maintaining a current resident roster. No new admissions were accepted.
02 Mar 2023Inspection
02 Mar 2023Inspection
Identified health and safety deficiencies, including overdue fire extinguisher inspections, cleaning supplies stored in an unlocked area, and an insufficient two-day supply of perishables for residents.
Type A87203
Type A87705(f)(2)
02 Mar 2023Inspection
02 Mar 2023Inspection
Identified bruising on a resident and concerns that staff may have caused it; observed limited staff coverage—three on shift for 50 residents—and a malfunctioning sit-to-stand lift.
Type A87303(e)(6)
Type A87705(c)(4)
17 Feb 2023Inspection
17 Feb 2023Inspection
Identified issues with safeguarding resident property, including a missing bed frame and no reimbursement to the reporting party for the bed's current value.
Type B87218(2)
Type B1569.153
16 Feb 2023Inspection
16 Feb 2023Inspection
Observed a stipulation required notifying residents about the sale and potential relocation, with deadlines by March 2, 2023.
08 Feb 2023Inspection
08 Feb 2023Inspection
Identified that a visitor assaulted a resident in a common area, creating an immediate safety risk to residents.
Type A87468.1(a)(2)
08 Feb 2023Inspection
08 Feb 2023Inspection
Observed staff assisting residents and serving meals during an unannounced health and safety check. A second-floor remodel was completed and a minor trip risk on vinyl flooring was marked to prevent trips.
25 Jan 2023Inspection
25 Jan 2023Inspection
Identified safety and health concerns, including insufficient direct-care staffing on several floors and unsafe food handling, such as an uncovered tray and staff not consistently wearing masks.
Type A87705(c)
Type B87555(a)
25 Jan 2023Inspection
25 Jan 2023Inspection
Identified that a deficiency from a prior complaint remained uncorrected, and civil penalties may be assessed.
19 Jan 2023Inspection
19 Jan 2023Inspection
Identified that there was no compliant financial plan and that vendor payments were not timely.
Type B87213
06 Jan 2023Inspection
06 Jan 2023Inspection
Identified a requirement that exits be monitored with an auditory device for residents with dementia due to exit hazards.
Type B87705(j)
06 Jan 2023Inspection
06 Jan 2023Inspection
Observed an incident involving a resident on the first floor, with staff assisting promptly and paramedics arriving; no deficiencies were observed.
20 Dec 2022Inspection
20 Dec 2022Inspection
Identified that an exit door near the kitchen lacked an auditory alert, resulting in a resident exiting, falling from a wheelchair, and sustaining facial injuries.
Type A87705(j)
12 Dec 2022Inspection
12 Dec 2022Inspection
Found that rounds were not completed as required on the night a resident was injured, delaying medical attention. A civil penalty was issued related to the deficiency.
Type A87208(a)(5)
12 Dec 2022Complaint
12 Dec 2022Complaint
Investigated an allegation that staff failed to supervise residents, allowing one resident to repeatedly assault others who were hospitalized.
29 Nov 2022Inspection
29 Nov 2022Inspection
Observed staff assisting residents during an unannounced visit; no deficiencies were cited.
22 Nov 2022Inspection
22 Nov 2022Inspection
Observed residents engaged in activities and meals with staff assistance; no deficiencies were cited.
14 Nov 2022Inspection
14 Nov 2022Inspection
Identified a prior issue related to administrator qualifications and noted that an administrator was in place with proper certification and clearance.
Type A87405(a)
14 Nov 2022Inspection
14 Nov 2022Inspection
Observed staffing shortages due to several employees leaving, with overtime approved to cover shifts; no deficiencies were cited.
10 Nov 2022Inspection
10 Nov 2022Inspection
Observed discussions with licensing staff about concerns and facility systems; no deficiencies cited.
09 Nov 2022Inspection
09 Nov 2022Inspection
Found no administrator on site during the visit, and required documents for a newly hired administrator were not provided.
Type A87405(a)
09 Nov 2022Inspection
09 Nov 2022Inspection
Observed inconsistent temperatures, with some rooms cold and others warmer. Staff reported potential kitchen staffing shortages and new hires, and no deficiencies were cited.
02 Nov 2022Inspection
02 Nov 2022Inspection
Identified staff fingerprint clearances were not active and several individuals were not associated with the site, creating immediate health and safety risks to residents.
Type A87355(d)
02 Nov 2022Inspection
02 Nov 2022Inspection
Observed that there was no administrator on site during the visit, and a prior citation for administrator qualifications was issued in June 2022.
Type A87405(a)
27 Oct 2022Inspection
27 Oct 2022Inspection
Observed that there was no administrator on site at the time of the visit and noted a previously issued citation related to administrator qualifications.
Type A87405(a)
27 Oct 2022Inspection
27 Oct 2022Inspection
Identified that an eviction notice was issued to a resident. Later information showed it was not given to another resident, and interviews indicated eviction procedures were being followed with no deficiencies cited.
27 Oct 2022Inspection
27 Oct 2022Inspection
Observed kitchen and resident activity and spoke with staff; found no deficiencies cited.
21 Oct 2022Inspection
21 Oct 2022Inspection
Identified that there was no administrator present during the visit.
Type A87405(a)
21 Oct 2022Inspection
21 Oct 2022Inspection
Observed health and safety risks including black discoloration on kitchen walls and an unsecured switchblade knife near resident areas. Also noted a staff member lacking an active fingerprint clearance.
Type A87303(a)
Type A87705(f)
Type A87355(d)
13 Oct 2022Inspection
13 Oct 2022Inspection
Observed no administrator on site and noted a prior citation related to administrator qualifications remained unresolved.
Type A87405(a)
13 Oct 2022Inspection
13 Oct 2022Inspection
Observed an unannounced case-management health checks visit, noted adequate food supplies, staff assisting residents, kitchen preparing lunch, hot water and electricity available, and no deficiencies cited.
05 Oct 2022Inspection
05 Oct 2022Inspection
Observed no administrator on site; the coordinator in training to become administrator completed required hours and awaited testing.
Type A87405(a)
05 Oct 2022Complaint
05 Oct 2022Complaint
Investigated the allegation that residents did not receive medical care, that the location was not in good repair, and that there was a pest infestation.
Type B87303(a)
Type B87464(f)(6)
05 Oct 2022Inspection
05 Oct 2022Inspection
Observed adequate food, staff, and services; no deficiencies cited.
30 Sept 2022Complaint
30 Sept 2022Complaint
Investigated an allegation that staff did not safeguard a resident's personal property, resulting in a bed frame being misplaced, and that adults without background clearance were working in the care setting.
Type B87218(2)
Type B1569.153
30 Sept 2022Inspection
30 Sept 2022Inspection
Observed that an incident on 09/27/2022 caused water to be intermittently shut off due to a leaking pipe, potentially affecting residents. A 24-hour reporting requirement to licensing and local health officials was not evidenced.
Type B87211(d)(2)
30 Sept 2022Inspection
30 Sept 2022Inspection
Observed no administrator on site during an unannounced visit. The original citation for administrator qualifications was issued on June 15, 2022, and a resident care coordinator completed required training hours and awaited testing to become certified.
Type A87405(a)
30 Sept 2022Complaint
30 Sept 2022Complaint
Identified that Ombudsman visits were interfered with by staff and that there were uncleared adults working at the site.
Type A87355(d)
Type B87405(a)
23 Sept 2022Complaint
23 Sept 2022Complaint
Identified the allegations that staff failed to assist with medical appointments and that supervision was inadequate, posing safety risks to residents.
Type A87465(a)(1)
Type A1569.2(c)
23 Sept 2022Inspection
23 Sept 2022Inspection
Observed there was no administrator on site. A previously cited deficiency related to administrator qualifications remained unaddressed.
Type B87405(a)
23 Sept 2022Inspection
23 Sept 2022Inspection
Observed staff providing care and meals. Residents appeared engaged and there were no deficiencies cited.
09 Sept 2022Inspection
09 Sept 2022Inspection
Found no administrator on site during the visit and noted a prior citation related to Administrator Qualifications.
Type A87405(a)
09 Sept 2022Inspection
09 Sept 2022Inspection
Observed sufficient food supply, staff assistance, residents engaged in activities, and functioning utilities; no deficiencies cited.
02 Sept 2022Inspection
02 Sept 2022Inspection
Observed residents evacuated due to a mandatory evacuation, staying at an alternate care site with medications provided; one resident injured in a resident-on-resident altercation was at a local hospital; no deficiencies cited.
01 Sept 2022Complaint
01 Sept 2022Complaint
Investigated a claim that COVID-19 protocols weren't followed; observed a hazardous raised floor and a large hole in the side wall between rooms 103 and 104.
Type B87470(a)(1)(a)
01 Sept 2022Inspection
01 Sept 2022Inspection
Observed no administrator present during an unannounced visit. The person filling that role was awaiting testing to become certified.
Type A87405(a)
01 Sept 2022Inspection
01 Sept 2022Inspection
Observed adequate food supply, staff available, and functioning utilities; no deficiencies were cited.
26 Aug 2022Inspection
26 Aug 2022Inspection
Identified ongoing compliance concerns, including lack of a certified administrator, unverified nursing credentials, and false-claims issues.
Type B87207
24 Aug 2022Inspection
24 Aug 2022Inspection
Observed no administrator present during the visit. Noted a prior citation for Administrator Qualifications issued on 06/15/2022.
Type A87405(a)
24 Aug 2022Inspection
24 Aug 2022Inspection
Identified a health and safety issue due to a resident's extremely cluttered room with a strong odor.
Type B87303(a)
19 Aug 2022Inspection
19 Aug 2022Inspection
Identified that there was no on-site administrator; a resident care coordinator was completing required training and awaiting testing to become certified.
Type A87405(a)
11 Aug 2022Inspection
11 Aug 2022Inspection
Observed no administrator on site; a prior citation for administrator qualifications had been issued, and the resident care coordinator was trained and awaiting testing to become certified.
Type A87405(a)
11 Aug 2022Inspection
11 Aug 2022Inspection
Conducted an unannounced case management health-check visit; observed adequate food supply and active staff, and no deficiencies were cited.
04 Aug 2022Inspection
04 Aug 2022Inspection
Observed no administrator on site during the visit. The prior citation related to administrator qualifications remained outstanding.
Type A87405(a)
04 Aug 2022Inspection
04 Aug 2022Inspection
Observed no deficiencies cited during the unannounced visit.
28 Jul 2022Inspection
28 Jul 2022Inspection
Identified a deficiency when a resident left the premises overnight and staff did not notice until the next day, posing potential health and safety risks to residents.
Type B87208(a)
28 Jul 2022Inspection
28 Jul 2022Inspection
Found there was no administrator on site during the visit.
Type A87405(a)
28 Jul 2022Complaint
28 Jul 2022Complaint
Investigated allegation that staff violated a resident's privacy by filming a behavior in the dining area and sending the video via text; the resident became upset and was quickly assisted away.
Type B87468.1(a)(1)
19 Jul 2022Complaint
19 Jul 2022Complaint
Identified a delay in medical care for a resident who was hospitalized, supervision lapses for another resident, and failure to report the incident.
Type A87465(a)(1)
Type A1569.2(c)
Type B87211(a)(B)
19 Jul 2022Inspection
19 Jul 2022Inspection
Observed no administrator on site during the unannounced visit; a prior citation for administrator qualifications existed.
Type A87405(a)
19 Jul 2022Inspection
19 Jul 2022Inspection
Observed staff and care areas during a case management health checks visit; no deficiencies cited.
13 Jul 2022Complaint
13 Jul 2022Complaint
Investigated an allegation that a resident's money was being held by staff and not properly accounted for. Found an envelope with cash and a handwritten tracking log showing funds not fully accounted for, with more than $600 unaccounted for.
Type A87216(a)(1)
Type B87218(3)(a)
13 Jul 2022Inspection
13 Jul 2022Inspection
Identified sanitation and food-service deficiencies during a visit. Noted a dirty staff room and refrigerator, and insufficient perishable and nonperishable food supplies.
Type A87555(a)(26)
Type B87303(a)
07 Jul 2022Inspection
07 Jul 2022Inspection
Identified a cracked windshield and expired vehicle tags on the transport vehicle; the vehicle was not in use due to the expired tags.
Type A87205
Type B87312
29 Jun 2022Inspection
29 Jun 2022Inspection
Observed sufficient food supply, appropriate staffing, and functioning utilities during an unannounced visit; no deficiencies cited.
29 Jun 2022Complaint
29 Jun 2022Complaint
Investigated allegations that nutritious meals were not provided and that a resident lost weight from not being fed. Observed meals being served to the resident and reviewed records suggesting weight loss may be related to medical conditions.
23 Jun 2022Inspection
23 Jun 2022Inspection
Observed adequate food supply and staffing; no deficiencies noted.
15 Jun 2022Complaint
15 Jun 2022Complaint
Identified that bills were not paid on time, resulting in a past-due DirectTV invoice and service disconnection.
Type A87205(a)
15 Jun 2022Inspection
15 Jun 2022Inspection
Identified that there was no administrator on site, posing health and safety risks, and that several staff records lacked required training, CPR/First Aid certification, and educational credentials.
Type A87405(a)
Type A87412(c)(1)(a)
Type B87412(a)
Type B87411(c)(1)
10 Jun 2022Complaint
10 Jun 2022Complaint
Investigated a complaint that meals were inadequate; findings showed the food service did not meet residents' needs based on photos and interviews.
Type B87555(b)(5)
10 Jun 2022Inspection
10 Jun 2022Inspection
Observed sufficient food supply and staffing with on-site medication assistance; no deficiencies cited.
02 Jun 2022Inspection
02 Jun 2022Inspection
Identified safety concerns: a resident was left outside with no shoes and burned feet from hot pavement, and an 8-inch hole in balcony flooring posed a risk.
Type A87464(c)
Type A87303(a)
15 May 2022Inspection
15 May 2022Inspection
Observed adequate staffing and functioning utilities; no deficiencies cited.
10 May 2022Inspection
10 May 2022Inspection
Observed functioning utilities, adequate food supplies, and residents present; no deficiencies cited during a case management health check.
03 May 2022Inspection
03 May 2022Inspection
Identified ongoing concerns about resident care and supervision. Discussed payments to the food vendor with involved parties.
02 May 2022Complaint
02 May 2022Complaint
Investigated a complaint alleging improper food handling, a dirty kitchen, and serving expired food. Found expired canned goods and unmarked refrigerated items, while staff wore gloves and kitchen areas appeared clean.
Type B87555(a)
02 May 2022Inspection
02 May 2022Inspection
Identified and explained notification requirements after an accusation to suspend or revoke a license. Advised on notifying residents and their representatives and posting notices about license status.
Type A1569.38(b)
Type A1569.38(c)
Type A1569.38(d)
Type A1569.38(e)
Type A1569.50
25 Apr 2022Inspection
25 Apr 2022Inspection
Found that documents needed to transfer a resident requiring higher care were not sent within the required timeline, risking resident safety.
Type B87468.2(a)(19)
25 Apr 2022Inspection
25 Apr 2022Inspection
Identified maintenance and safety issues, including broken bathroom cabinets and a carpet with urine odor, plus inadequately maintained first aid kits; staff vaccination records were not on file. Two categories of deficiencies were documented.
Type A87405(d)(1)
Type A87405(d)(2)
Type A87405(d)(3)
Type A87405(d)(4)
Type A87405(d)(5)
Type A87405(d)(6)
Type A87405(d)(7)
Type B87303(a)
Type B87465(a)(8)
18 Apr 2022Inspection
18 Apr 2022Inspection
Identified missing current educational records in staff files, creating potential health, safety, or personal rights risks for residents.
Type B87412(a)
18 Apr 2022Inspection
18 Apr 2022Inspection
Investigated the allegation that payments to its food vendor were behind, leaving it unable to purchase food.
14 Apr 2022Inspection
14 Apr 2022Inspection
Identified unpaid Sysco invoices that posed an immediate health and safety risk to residents.
Type A87205(a)
12 Apr 2022Inspection
12 Apr 2022Inspection
Identified deficiencies in finances, food service, and administrator oversight, including a noncompliant financial plan and food costs below guidelines. Also noted failure to timely notify residents and the ombudsman about utility terminations.
Type A87213
Type A87555(a)
Type A87405(d)
Type A1569.686(a)(5)
Type B87211(d)
07 Apr 2022Inspection
07 Apr 2022Inspection
Observed residents in their rooms watching TV and kitchen staff preparing lunch; no deficiencies cited during a health check.
01 Apr 2022Complaint
01 Apr 2022Complaint
Investigated a complaint that residents were evicted illegally without written notice; several residents reported receiving only verbal eviction notices.
Type B87224(a)
30 Mar 2022Inspection
30 Mar 2022Inspection
Identified ongoing concerns about resident supervision and delayed bill payments. The licensee stated an SBA loan would enable paying past-due balances.
22 Mar 2022Inspection
22 Mar 2022Inspection
Identified outstanding vendor payments and an insurance cancellation, along with inadequate medication management and assistance with medical appointments.
Type A87205(a)
Type A87464(c)
Type B87208(a)
17 Mar 2022Inspection
17 Mar 2022Inspection
Observed functioning utilities and adequate food supplies during a health check; no deficiencies were cited.
14 Mar 2022Inspection
14 Mar 2022Inspection
Identified concerns about residents' personal rights due to aggressive behavior and interference with care; staff reported ongoing actions by residents, including one resident attacking another and another frequently urinating openly and taking food from others.
Type A87468(a)
08 Feb 2022Inspection
08 Feb 2022Inspection
Identified insufficient food supply and care supplies, and a risk of losing fire clearance due to unpaid vendors, posing immediate safety concerns for residents.
Type A87205(a)
Type A87202(a)
08 Feb 2022Inspection
08 Feb 2022Inspection
Found an insufficient seven-day nonperishable food supply; the deficiency was not cleared.
Type A87555(b)(26)
07 Feb 2022Inspection
07 Feb 2022Inspection
Identified deficiencies related to insufficient food supplies and inadequate incontinent care supplies for residents.
Type A87555(b)(26)
Type B87307(a)(3)
23 Dec 2021Complaint
23 Dec 2021Complaint
Investigated allegations that there was insufficient staff, inadequate supervision, failure to seek timely medical care, and failure to report a death to licensing and the ombudsman. Records showed the death resulted from natural causes with hospice care, and licensing was not promptly notified.
Type A87211(a)(1)(A)
09 Dec 2021Inspection
09 Dec 2021Inspection
Investigated a case management visit following an amended complaint; no deficiencies were cited.
08 Dec 2021Inspection
08 Dec 2021Inspection
Concluded a follow-up conference addressing multiple complaints and prior Type A deficiencies, with no deficiencies cited during this visit.
22 Nov 2021Complaint
22 Nov 2021Complaint
Identified deficiencies in medication administration, medical assessments, resident records, and care planning. Also found lapses in infection control and COVID-19 testing for new admissions.
Type A87464(c)
Type A87458(a)
Type A87458(b)(1)
Type B87467(a)(b)
Type B87506(a)
14 Oct 2021Complaint
14 Oct 2021Complaint
Investigated the allegation that staff did not prevent a resident from engaging in inappropriate behavior; interviews indicated a resident intervened in care and interfered with other residents, with no clear plan to prevent recurrence.
Type A87705(a)
Type A87458
Type A87468(a)
14 Oct 2021Complaint
14 Oct 2021Complaint
Investigated a complaint about supervision, resident attire, an electrical cord, and behavior management; found no deficiencies cited.
14 Oct 2021Complaint
14 Oct 2021Complaint
Investigated three allegations at the site: inappropriate staff speech to residents, medications not ordered timely, and wrong medications given. The medication and billing concerns lacked sufficient evidence, and the prior personal rights issue had no continued violations observed.
13 Oct 2021Complaint
13 Oct 2021Complaint
Investigated a complaint about staff behavior and care practices; found ongoing incontinence care issues and confirmed prior improper staff-resident interaction, with no evidence of medication theft or failure to safeguard personal property.
Type B87625(b)(3)
16 Sept 2021Complaint
16 Sept 2021Complaint
Investigated allegation that staff spoke inappropriately to residents.
Type A87413(a)(2)
30 Jul 2021Complaint
30 Jul 2021Complaint
Investigated allegations that residents did not receive meals and that hygiene needs were not met. Meals were observed being served and hygiene logs showed prompts to shower, while maintenance issues included plywood on elevator flooring and an expired elevator permit.
Type A87303(a)
21 Jul 2021Complaint
21 Jul 2021Complaint
Investigated a sexual assault between residents and related care concerns, including moving a resident to another room without notifying the responsible party and issues with supervision, diet orders, leaving a resident on the floor, and locking residents in rooms.
Type A87464(d)
Type A87211(a)(1)(D)
21 Jul 2021Inspection
21 Jul 2021Inspection
Identified that a resident requiring 24-hour intermediate care was retained, with insufficient staff to provide necessary supervision, posing immediate risk to residents.
Type A87455(c)(2)
Type A87705(c)(4)
16 Jul 2021Inspection
16 Jul 2021Inspection
Identified a serious incident involving a resident and staff, including an altercation with injuries, and noted the incident was not reported to the ombudsman and police within 24 hours.
Type A15630(b)(1)
08 Jul 2021Inspection
08 Jul 2021Inspection
Investigated an incident that resulted in a resident's death. Further investigation was needed.
25 Jun 2021Inspection
25 Jun 2021Inspection
Observed malodors on carpet throughout the building and an elevator inspection certificate that had expired, creating an immediate safety risk.
Type A80087(a)
25 Jun 2021Complaint
25 Jun 2021Complaint
Observed that the temperature remained within a comfortable range. Found that the resident’s weight loss was due to hospice/end-of-life medical factors rather than neglect.
20 May 2021Inspection
20 May 2021Inspection
Identified multiple deficiencies and ongoing noncompliance concerns, including residents left soiled, supervision gaps, incomplete records, AWOLs, and medications not administered per policy. The issues were reviewed in a non-compliance conference that also addressed capacity increase.
20 May 2021Complaint
20 May 2021Complaint
Investigated a complaint that residents were told not to use call lights when staff were busy, raising concerns about residents' personal rights.
Type A87468.1
20 May 2021Complaint
20 May 2021Complaint
Concluded there were no substantiated issues regarding emergency power, the building condition, or staffing.
06 May 2021Complaint
06 May 2021Complaint
Concluded the allegations of privacy rights violation and financial abuse were unfounded.
29 Apr 2021Complaint
29 Apr 2021Complaint
Investigated the allegation that a resident's room was not properly maintained, the resident sustained an injury while in care, and the resident was unkempt for an extended period.
Type A80072(a)(1)
01 Apr 2021Inspection
01 Apr 2021Inspection
Identified that narcotics were administered to residents without a witness signing the medication administration record.
30 Mar 2021Complaint
30 Mar 2021Complaint
Found that the allegation of neglect/lack of supervision could not be supported by the evidence, and found that the allegation of stealing medications and falsifying medication records could not be supported.
16 Mar 2021Inspection
16 Mar 2021Inspection
Identified that a resident with dementia left the site unassisted, creating health and safety risk, and that there were not enough direct care staff to support residents' needs.
Type A87705(c)(4)
12 Mar 2021Complaint
12 Mar 2021Complaint
Investigated a complaint alleging staff did not follow the resident's wound care plan, left the resident in soiled clothes and without bed linens, and did not keep the room clean.
Type A87633(b)(4)
Type A87625(b)(3)
Type B87307(a)(3)(C)
Type B873039(a)
12 Mar 2021Inspection
12 Mar 2021Inspection
Identified deficiencies included failure to provide hourly checks for a resident and retention of a resident with stage 3 and unstageable pressure injuries.
26 Feb 2021Complaint
26 Feb 2021Complaint
Investigated the allegation about food service concerns and possible undercooked meals at the home. Interviews with residents and staff, a kitchen tour, and review of meals delivered by a statewide service found no issues, and photos could not confirm undercooking; no deficiencies were noted.
19 Feb 2021Complaint
19 Feb 2021Complaint
Found insufficient evidence to prove the neglect/lack of supervision allegation; interviews with four staff and four residents showed no residents were routinely skipped for bathing, and residents denied being left unbathed on scheduled dates. Also found no evidence that staff allowed indoor smoking; residents who smoked denied indoor permission, the past incident was described as isolated and addressed, and no deficiencies were noted.
14 Jan 2021Inspection
14 Jan 2021Inspection
Identified that many residents had not been tested for COVID-19 and transportation barriers prevented testing.
05 Jan 2021Complaint
05 Jan 2021Complaint
Investigated allegations that the roof leaked and carpets were stained or dirty, and that fire drills weren’t conducted in accordance with regulations.
Type A87705(l)(8)
Type B87303(a)
13 Nov 2020Complaint
13 Nov 2020Complaint
Found Neglect/Lack of Supervision allegation not supported. Residents denied being left in soiled clothing, and staff denied any such neglect, while changes in resident condition were documented and reported.
15 Sept 2020Complaint
15 Sept 2020Complaint
Investigated the allegation that the resident did not have access to telephone calls and that there were no planned activities, and found no evidence to support either claim.
02 Jun 2020Complaint
02 Jun 2020Complaint
Investigated allegations of staff behavior and resident care, with some allegations substantiated and others unsubstantiated. Staff were found to handle residents roughly, but other claims - such as inadequate food services and hygiene care - were not supported by evidence.
Type A87705(c)(4)
28 Jan 2020Inspection
28 Jan 2020Inspection
Confirmed deficiency related to a resident leaving the facility without proper assistance.
13 Jan 2020Inspection
13 Jan 2020Inspection
Investigated incidents involving two residents, including a death that occurred after the paramedics arrived. No deficiencies were found during the visit.
Type A
Type A
26 Dec 2019Complaint
26 Dec 2019Complaint
Confirmed complaints of isolation, temperature control, lighting, food service, alert system, and laundry services were unsubstantiated after interviews and review of facility operations.
07 Nov 2019Inspection
07 Nov 2019Inspection
Inspection found deficiencies in the facility including issues with emergency preparedness, water temperature, and fire extinguisher servicing.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Sonora Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Sonora Senior Living directly. There is no cost for this service. We are compensated by the community you select.
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