I toured several places and chose this community for my mom - I'm very pleased. Staff are consistently friendly, professional and caring, the memory-care team is attentive, management (Lesley) is responsive, and the setting, dining room and activities feel welcoming and home-like. Move-in was smooth, the facility is clean and secure, and I'd recommend it to other families.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.17·(42)
Overall rating
5
4
3
2
1
Care
4.0
Staff
4.4
Meals
3.4
Amenities
3.8
Value
1.0
Pros
Compassionate and responsive caregiving staff
Welcoming, informative tours and smooth admissions
Private rooms and opportunities for personal room decoration
Memory-care and multiple care-level options
Included services (room, laundry, housekeeping, utilities, transportation)
Safe, secure environment
Quick response via call-button systems
Pleasant dining room and outdoor grounds
Engaging events and activity offerings
Clean, well-maintained public areas reported by many visitors
Family-friendly atmosphere and accommodating communication
Knowledgeable admissions and care teams
Cons
Inconsistent staffing levels and high staff turnover
Sanitation and housekeeping inconsistencies in resident and common areas
Incontinence-care delays and inconsistent personal-care routines
Variable meal quality and limited menu variety
Medication-administration and pharmacy coordination gaps
Management and billing-practice concerns, including communication and fee handling (allegations exist)
Weekend coverage and responsiveness gaps
Limited private-suite availability and constrained living space
Hospital-like atmosphere in some units rather than homelike design
Uneven activity programming availability
Summary of reviews
Reviews of Fountain Square of Lompoc describe a facility with clear strengths in caregiving and an uneven operational picture. A dominant theme is the quality of frontline staff: many accounts emphasize compassionate, patient, and family-oriented caregivers who provide personalized attention, respond quickly to call buttons, and create a welcoming atmosphere. Visitors often highlight smooth admissions and tours, knowledgeable team members, and individual staff who are reliable and communicative. The community offers memory-care services and multiple levels of care, and the monthly fee structure is frequently noted as including room, laundry, housekeeping, utilities, and transportation.
At the same time, reviewers describe recurring operational issues that prospective residents and families should weigh. Staffing levels and turnover are a persistent concern, producing periods of limited coverage, particularly on weekends. Those staffing constraints are linked to inconsistencies in personal care (bathing and clothing changes), incontinence-care responsiveness, and housekeeping performance. Several comments point to sanitation and odor concerns in some resident and common areas and to uneven housekeeping standards and waste-management practices.
Dining and clinical coordination show mixed impressions. Some residents and families praise healthy meals, a pleasant dining room, and staff willingness to accommodate dietary needs; others describe tepid or processed offerings and limited menu variety (with repetition noted). There are also isolated but important reports of medication-administration lapses and the need for tighter pharmacy coordination, which suggest care-process gaps that warrant attention during intake and ongoing oversight.
Facility character and management are additional differentiators. The building is viewed as older, with parts under renovation; memory-care rooms and grounds are often praised, but some reviewers characterize certain areas as more institutional or hospital-like than homelike. Availability of private suites appears constrained at times. Management-related issues surfaced in several strong critiques, including complaints about communication, billing practices, and conduct during a management transition; there are allegations of improper fee handling and adversarial tenant communications that should be investigated further by prospective residents or their families.
In sum, Fountain Square of Lompoc appears to offer strong, compassionate hands-on caregiving and inclusive services, with a family-friendly culture and useful amenities. However, operational variability — particularly staffing consistency, sanitation and personal-care routines, meal consistency, and management communication — presents notable patterns that families should assess directly. Recommended steps for prospective residents: schedule multiple visits at varied times (including weekends), meet direct-care staff on duty, review current housekeeping and care schedules, confirm medication and pharmacy procedures, and obtain clear written explanations of billing and dispute-resolution practices.
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Location
Fountain Square of Lompoc is located at 1420 W North Ave, Lompoc, CA, 93436.
About Fountain Square of Lompoc
Fountain Square Of Lompoc is a senior living retirement community that offers a mix of assisted living and memory care options, so you'll find private and semi-private studio apartments equipped with private bathrooms, enough room for personal items, and some even have kitchenettes if residents want to do a little cooking themselves, and the assisted living housing lets older adults keep an independent lifestyle while getting help when they need it, with staff on hand around the clock for things like bathing, dressing, and grooming, plus a full-time licensed nurse oversees the care of everyone living there, which helps with medication management and health monitoring, and if someone needs extra help with memory or dementia care, the community has a special program to prevent wandering and reduce confusion for those with Alzheimer's or other memory issues, offering support that's shaped to what each person needs.
So, in the common areas, you'll find a comfortable lobby with seating, elegant dining rooms with restaurant-style service, cozy fireplaces for relaxing, card and game rooms, and even a rooftop terrace for fresh air and socializing, and outside, there are well-kept walking paths, garden patios, and a central courtyard with a tranquil fountain that's nice for quiet moments or getting some sun, and folks can use the outdoor seating and pergolas for family visits, conversations, or just to enjoy the view, and the whole place is set up to promote relaxing, interacting, and staying active.
Fountain Square Of Lompoc takes senior safety seriously, offering technology like senior-friendly internet and phone services, hearing aids, medication dispensers, and medical alert systems including Bay Alarm Medical, Medical Guardian, and ADT Medical Alert, and there are even home safety guides if residents or families want more information on keeping safe, plus transportation services to help residents get to appointments or errands, housekeeping and laundry to keep things tidy, and regular wellness checks so everyone's health needs are met.
Personalized care is a big focus here, with regular support for activities of daily living, home care, companion care, memory care, adult day care, and even hospice and home health support if the time comes, and the staff strives to make life affordable for residents, giving information on housing options like independent living, senior apartments, condos, townhomes, and nursing homes, and they help families understand which care fits best, whether it's short-term, long-term, or just a temporary stay.
Along with those core services, Fountain Square Of Lompoc also offers engaging amenities like a game room, planned activities, and access to parks and outdoor recreation, supporting both the body and mind, and the care team can handle complex needs, with resources for caregiver support, continuing care, and a referral service to help folks find what fits their needs, and the whole community is set up to make sure seniors feel safe, comfortable, and supported while keeping their independence as much as possible.
Founded in 2008 and headquartered in Redding, California, Northstar Senior Living has established itself as one of the premier providers of senior living management and consulting services in the United States. Under the leadership of President and CEO Rick Jensen, who co-founded the company, Northstar has built a reputation for excellence in senior care management through its commitment to setting industry gold standards. The privately owned company operates approximately 40-51 communities across nine states, offering comprehensive management services that span the full spectrum of senior living operations.
People often ask...
Fountain Square of Lompoc offers competitive pricing, with rates starting at a cost of $7,152 per month.
Fountain Square of Lompoc offers assisted living and memory care.
There are 18 photos of Fountain Square of Lompoc on Mirador.
The full address for this community is 1420 W North Ave, Lompoc, CA 93436.
No, Fountain Square of Lompoc does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated allegations of a resident's pressure wound due to staff neglect, untimely medical attention, and being left soiled in feces; found insufficient evidence to support these claims.
06 Nov 2025Inspection
06 Nov 2025Inspection
Identified safety concerns including disrepair of building features, hot water temperatures outside safe limits, and unlocked chemicals. These conditions posed health and safety risks to residents.
Type B87303(a)
Type B87303(e)(2)
Type B87309(a)
06 Nov 2025Complaint
06 Nov 2025Complaint
Investigated allegations that staff did not respond timely to residents' call buttons, did not meet toileting and showering needs, and provided inadequate food service. Found evidence of delayed responses and multiple related incidents affecting resident well-being.
Type A87468.2(a)(14)
Type B87303(i)(1)(C)
01 Aug 2025Complaint
01 Aug 2025Complaint
Investigated and identified a delayed response to a resident's call button; the other allegations about care needs, personal rights, and sanitation lacked sufficient evidence.
Type B87411(a)
22 Jul 2025Inspection
22 Jul 2025Inspection
Identified a serious incident in which a staff member brought a loaded gun into the site and left it in an accessible drawer, prompting police involvement and a citation for improper storage.
Type A87309(a)
10 Jul 2025Inspection
10 Jul 2025Inspection
Identified an unsecured centralized medication storage area and late/incomplete incident reporting during a case management review.
Type A87465(h)(2)
Type B87211(a)(2)
30 May 2025Complaint
30 May 2025Complaint
Investigated allegations that staff did not prevent financial exploitation and did not safeguard residents' personal belongings, including unauthorized therapy charges and missing property.
Type B87218(a)(2)
Type B87468.2(a)(25)
30 May 2025Complaint
30 May 2025Complaint
Identified that residents sustained injuries due to insufficient supervision and care, and staff failed to document several incidents. Some residents were left soiled and without timely assistance, indicating unmet needs.
Type A87464(d)
Type A87468.2(a)(4)
Type B87211(a)(1)(B)
03 Apr 2025Complaint
03 Apr 2025Complaint
Investigated allegation that staff did not ensure resident call buttons were in good repair; the pendant system and pull strings were intermittently malfunctioning and reporting incorrect room numbers.
Type B87303(i)(1)(C)
17 Mar 2025Inspection
17 Mar 2025Inspection
Investigated an incident involving a resident reported on 03/09/2025.
12 Dec 2024Inspection
12 Dec 2024Inspection
Observed general compliance with safety and care standards, including clean and well-maintained areas, adequate supplies, and proper medication storage, with one employee missing health screening/TB test documentation.
07 Nov 2024Inspection
07 Nov 2024Inspection
Identified failure to report a fall and a resident altercation that threatened safety.
Type B87211
07 Nov 2024Complaint
07 Nov 2024Complaint
Investigated and identified lack of supervision that allowed a resident to be hit by another resident.
Type A87468.2(a)(4)
03 Sept 2024Complaint
03 Sept 2024Complaint
Identified concerns about insufficient staffing, failure to contact the resident's power of attorney about changes in condition, and failure to report incidents.
Type B87411(a)
Type B87211(a)(1)(D)
23 Aug 2024Complaint
23 Aug 2024Complaint
Investigated allegations that staff handled a resident roughly, did not provide adequate drinking water, and provided inadequate food service. The review included chart reviews, staff interviews, and kitchen observations.
11 Jul 2024Inspection
11 Jul 2024Inspection
Found that hospitalizations and a death were not reported to licensing within required timeframes.
Type B87211(a)(1)(A)
Type B87211(a)(1)(B)
11 Jul 2024Complaint
11 Jul 2024Complaint
Investigated an allegation that staff did not meet residents' needs and found insufficient evidence to support it.
12 Apr 2024Complaint
12 Apr 2024Complaint
Investigated a complaint alleging failures to clean soiled resident furniture, safeguard personal belongings, and meet a resident's dental hygiene needs. Observed that cleaning equipment was nonfunctional and personal items were misplaced or missing.
Type A87468.1(a)(2)
Type A87468.1(a)(12)
Type A87464(f)(1)
28 Nov 2023Inspection
28 Nov 2023Inspection
Observed overall compliance with safety and care standards; kitchen, common areas, bedrooms, and infection control measures were well maintained.
14 Nov 2023Complaint
14 Nov 2023Complaint
Investigated allegations that staff did not meet residents' needs, cleanliness was not maintained, and supervision was inadequate; found insufficient evidence to prove these allegations.
02 Nov 2023Inspection
02 Nov 2023Inspection
Completed COMP II verification for licensing readiness. Applicant and administrator demonstrated understanding of key licensing areas, including operation, admissions, staffing, health conditions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
04 Oct 2023Inspection
04 Oct 2023Inspection
Observed appropriate safety, cleanliness, and infection control measures with no deficiencies cited.
02 Mar 2023Complaint
02 Mar 2023Complaint
Identified bedtime dressing issues and insufficient supervision, with additional concerns about dental care and resident confrontations.
Type B87464(f)(1)(f)
23 Sept 2022Complaint
23 Sept 2022Complaint
Investigated a bed-rail safety incident that caused a resident to fall and injure themselves, and looked into missing personal belongings related to a resident.
Type A87468.2(a)(4)
Type A1569.49(c)(1)
23 Sept 2022Complaint
23 Sept 2022Complaint
Investigated a complaint about cleanliness and resident care; found the kitchen floor was dirty at times and reviewed concerns about falls, call buttons, and medication and showering practices.
Type B87303(a)(1)
23 Sept 2022Complaint
23 Sept 2022Complaint
Investigated a resident care complaint at the home and found that falls were related to health issues rather than supervision, staff generally met residents’ needs, call buttons were answered promptly, showers were provided as scheduled, and the hallway was clean with no observed trash.
21 Sept 2022Inspection
21 Sept 2022Inspection
Identified that two staff members were not fingerprint-cleared to work, posing an immediate health and safety risk to persons in care.
Type A87355(e)(1)
09 Sept 2022Inspection
09 Sept 2022Inspection
Identified several immediate health and safety deficiencies, including a broken supply closet door, an unlocked medication cart, and bleach left accessible in memory care.
Type A87303(a)
Type A87465(h)(2)
Type A87705(f)(2)
30 Dec 2021Complaint
30 Dec 2021Complaint
Investigated allegations of inadequate care and dignity for residents. Identified deficiencies in basic services and supervision that contributed to a resident's spinal injury.
Type A1569.312(a)(e)
Type A87465(a)(1)
30 Dec 2021Complaint
30 Dec 2021Complaint
Investigated allegations of inadequate staffing and toileting delays. Findings showed overnight shifts often had only three staff for 67 residents, resulting in residents being found wet with soaked mattresses, though interviews indicated residents were treated with dignity.
Type A87411(a)
Type B87468.2(a)(4)
30 Dec 2021Complaint
30 Dec 2021Complaint
Investigated the allegation that medication was given without physician orders. Found that prescribed medications were given and recorded as prescribed, while an OTC eyedrop lacked a physician order and proper MAR entry.
30 Dec 2021Complaint
30 Dec 2021Complaint
Investigated the allegation that a resident's medication was not recorded; found that MedTechs documented medications, reviewed MAR entries, and reported good communication and adherence to the medication schedule.
08 Oct 2021Inspection
08 Oct 2021Inspection
Observed a clean, well-maintained site that followed Covid-19 guidance; all staff and visitors were masked and screened prior to entry.
12 Sept 2021Complaint
12 Sept 2021Complaint
Investigated three medication-related allegations about missing medications, untimely refills, and residents not receiving medications. Interviews and MAR review indicated no issues with medication handling.
23 Sept 2020Inspection
23 Sept 2020Inspection
Investigated a resident death by apparent suicide on September 16, 2020, during a telephonic video visit conducted because of Covid-19 mitigation measures. Requests for the current physician's report, admission agreement, current service plan, medication logs, internal notes, a current staff roster, a resident roster, and staff contact information were made, the case was referred to the Investigation Branch, and an exit interview was conducted with the administrator.
24 Feb 2020Complaint
24 Feb 2020Complaint
Confirmed that staff did not respond promptly to residents' call buttons.
Type A87355
19 Dec 2019Complaint
19 Dec 2019Complaint
Interviews with residents, staff, and family members and a review of staff schedules and medical records found no evidence to support allegations of neglect or lack of supervision after falls at the facility. Staffing levels were also determined to be adequate based on data provided.
Type A1569.312(a)(e)
Type A87465(a)(1)
17 Dec 2019Complaint
17 Dec 2019Complaint
Confirmed allegations of staff not following posted menu and storing expired foods were unsubstantiated. Additionally, allegations of staff not storing an adequate amount of food and failing to maintain sanitary conditions were also unsubstantiated.
10 Dec 2019Complaint
10 Dec 2019Complaint
Investigated allegations included residents' needs being met, staff smoking in restrooms, residents sitting in soiled diapers, medications not given as prescribed, and staff treating residents with dignity, all of which were unsubstantiated.
15 Nov 2019Inspection
15 Nov 2019Inspection
Confirmed initiation of a complaint investigation regarding a staff member, who was not present at the location since 11/11/19.
08 Oct 2019Inspection
08 Oct 2019Inspection
Confirmed compliance with state regulations regarding safety, maintenance, resident care, medications, and documentation during an annual visit.
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Mirador Living is not affiliated with the owner or operator(s) of Fountain Square of Lompoc. The information above has not been verified or approved by the owner or operator. For exact information, please contact Fountain Square of Lompoc directly. There is no cost for this service. We are compensated by the community you select.
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Fountain Square of Lompoc
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4.8(6)
$4,332 – $5,198+
Shared • 1 Bedroom
assisted living, memory care, skilled nursing, board and care
