I placed my mom here and have been very pleased - the place is clean, safe, and home-like. The staff, especially Mona, are caring, responsive, and give individualized attention; they kept my mom stimulated and helped her regain weight, walking, and cheerfulness. Communication with family and hospice is excellent, activities are offered, and the smaller, well-managed setting feels welcoming and good value. I'm thankful my mom is relaxed and happy here.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
4.12·(25)
Overall rating
5
4
3
2
1
Care
4.6
Staff
4.4
Meals
1.5
Amenities
2.3
Value
3.4
Pros
Personalized, attentive care
Responsive, hands-on management
Friendly, dedicated caregiving staff
Clean and orderly common areas
Small, intimate, home-like setting
Active memory-care programming
On-site activities (music, arts & crafts, bingo)
Effective family communication and updates
Evidence of resident functional improvement
Hospice coordination and end-of-life communication
Convenient location near a park
Perceived value for some families
Cons
Variable staff professionalism and organizational consistency
Inconsistent cleanliness and facility maintenance
Declining or inconsistent dining quality and presentation
Limited rehabilitation and physical-activity programming
Constrained, dimly lit interior spaces with limited natural light
Accessibility limitations for wheelchair users
Small capacity with limited private-room availability
Perception of admissions/pricing emphasis during tours
Limited activity variety for non-memory-care residents
Occasional operational responsiveness gaps
Summary of reviews
Bentley Manor presents a mixed but clearly defined profile: many families describe a small, home-like memory-care environment with attentive staff and engaged management, while other accounts point to operational and facility shortcomings that are important to vet during a visit.
Care quality: Numerous families praised individualized, hands-on care and noted measurable improvements in some residents' function and mood. Memory-care staff receive repeated positive mention for keeping residents stimulated and for providing thorough attention. Hospice coordination and end-of-life communication are also cited as strengths. At the same time, there are consistent concerns about limited rehabilitation and physical-activity programming, and a few families observed extended periods of sedentary time for certain residents; prospective families should ask about therapy availability and daily mobility plans.
Staff and management: Management—often named directly by families—is frequently described as responsive and supportive, and many reviewers highlight warm, dedicated caregivers who form strong bonds with residents. However, reviewers also describe variability in staff professionalism, occasional disorganization, and uneven responsiveness. These contrasting impressions suggest staffing consistency and team communication are areas to inquire about (shift coverage, staff training, and supervisory oversight).
Dining: Opinions on meals are polarized. Some families view the facility as providing reasonable value, while others describe bland or declining meal quality and issues with meal presentation and service. Concerns around dining include inconsistent food quality and reliance on informal dining setups. Prospective residents should request current menus, sample meals if possible, and clarification on how dining service and nutrition are monitored.
Activities and social engagement: The facility offers memory-focused activities such as music, arts and crafts, and bingo, and families appreciated activity resumption post–COVID. That said, several reviewers felt the overall activity roster is limited—especially for residents who are not primarily in need of Alzheimer's-specific programming. Ask for a current activities calendar and examples of engagement for different ability levels.
Facilities and accessibility: Bentley Manor is described as small and intimate, which many families find comforting; some also find it to have a higher-end or home-like appearance. Contrastingly, other accounts describe older, dimly lit, or cramped spaces with limited natural light and areas that need maintenance. Accessibility for wheelchair users is called out as a limitation. Sanitation and upkeep are uneven across reviews, indicating you should inspect rooms, common areas, and mobility routes in person and ask about maintenance schedules and recent renovations.
Pricing and admissions: Several reviewers noted that pricing and fees are on the higher side and that admissions conversations can feel pricing-focused. Availability of single/private rooms appears limited. If cost and room type are important factors, confirm current rates, what is included, and waitlist procedures.
Overall pattern and recommendation: Reviews cluster into two main experiences—families who find a responsive, caring, small-memory-care community that produced positive clinical and emotional changes, and families who encountered operational issues around facility upkeep, dining, accessibility, and staffing consistency. Those differences suggest Bentley Manor may be a good fit for residents who prioritize personalized memory-care in a smaller setting, provided prospective families carefully evaluate dining, rehab/physical-activity options, facility condition, accessibility, and staffing stability during an in-person tour.
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Location
Bentley Manor by SCH is located at 3425 McLaughlin Ave, Los Angeles, CA, 90066.
About Bentley Manor by SCH
Bentley Manor by SCH sits on McLaughlin Avenue in Los Angeles, right across from Mar Vista Recreation Center and close to key amenities like hospitals, museums, and restaurants, so residents do get access to all the things they might need while still having a home-like, boutique setting for everyday life. The facility is a two-story senior community with space for up to 27 residents, offering a cozy, well-kept environment where people are supported with different levels of care including independent living, assisted living, memory care for Alzheimer's or dementia, nursing home care, and even adult day care and respite care options, so folks can get help as their needs change.
The staff-to-resident ratio sticks to one staff member for every four residents, which gives a strong sense that support feels personal, with friendly, well-trained people on hand at all times for daily help or continuous care, depending on what's needed. Bentley Manor provides a safe, comfortable, and familiar setting where dignity and well-being matter, making it easier for people to feel at ease. Studio-style residences are made with comfort in mind, and there are both indoor and outdoor common areas where residents can relax, join in planned activities, or simply socialize, and you'll see people gathering for seated aerobics, arts and crafts, or just enjoying the beautiful upstairs seating area that overlooks the fish tank which a lot of people like to watch. There are green spaces around and paths for outdoor strolls, and residents can also join cultural classes held across the street at the recreation center.
Meals are cooked fresh and served daily in a family-style restaurant called Bo's House of Omelettes and Waffles, with menu options including vegetarian and kosher dishes, and there are homecooked meals for those in day care too, so everyone gets something to suit their needs, plus there's devotional services onsite for anyone with spiritual needs. There's a full calendar of activities-social, entertaining, and educational-which helps folks build friendships and keep their days interesting, and people who want or need to can get memory care that's specialized for Alzheimer's or dementia, with care tailored to keep residents comfortable and safe.
Healthcare support is well coordinated, with nearby hospitals like UCLA Medical Center, Marina Del Rey Hospital, and Cedars-Sinai, plus access to local physicians and pharmacies. Bentley Manor handles non-emergency medical transportation for appointments, and the facility is set up to cover a lot of care needs, including help with daily living and nursing support. The building itself is purposefully designed to make moving around easy and to help people feel at home, and there's a medical clinic on site for routine health services, with care delivered by Specialized Community Healthcare staff using systems like Serenity OS to keep everything organized and responsive. Residents can always expect to find a welcoming atmosphere focused on comfort, personal dignity, and well-being, without pushing too hard on any one idea of what senior living is supposed to be.
People often ask...
Bentley Manor by SCH offers competitive pricing, with rates starting at a cost of $4,000 per month.
Bentley Manor by SCH offers independent living, assisted living, memory care, and board and care.
There are 26 photos of Bentley Manor by SCH on Mirador.
Yes, Bentley Manor by SCH allows residents to age in place and adjust their level of care as needed.
The full address for this community is 3425 McLaughlin Ave, Los Angeles, CA 90066.
No, Bentley Manor by SCH does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated two care-related allegations about catheter needs and wound care planning. Findings showed that catheter care was performed only by licensed professionals and wound care followed hospice/medical directions.
11 Feb 2026Complaint
11 Feb 2026Complaint
Investigated two allegations: staff did not provide resident medications as prescribed and staff restrained a resident in a chair. Found no evidence to support either allegation after interviews and record reviews.
21 Nov 2025Complaint
21 Nov 2025Complaint
Investigated two allegations regarding medication administration and restraint; found no evidence to support the claims.
25 Sept 2025Complaint
25 Sept 2025Complaint
Investigated two specific allegations: staff did not provide medication as prescribed and staff restrained a resident in a chair. Interviews with residents and staff, along with medication records, showed no evidence to support either allegation.
18 Sept 2025Inspection
18 Sept 2025Inspection
Found no deficiencies during an unannounced annual visit.
19 Aug 2024Inspection
19 Aug 2024Inspection
Observed an unannounced visit to a licensed care setting in Los Angeles with 24 residents out of 27 capacity. Some residents had dementia, three were bed-ridden, and eight residents had approved hospice waivers.
09 Aug 2024Complaint
09 Aug 2024Complaint
Investigated three specific allegations: incontinence care, cleanliness, and rodent issues, with interviews and observations finding no evidence to support these concerns.
19 Sept 2023Complaint
19 Sept 2023Complaint
Investigated an allegation that medical services were not provided in a timely manner after a resident fall, which led to rib fractures and eventual death.
Type A87465(g)
24 Aug 2023Complaint
24 Aug 2023Complaint
Identified that liability insurance coverage did not meet required limits for resident injuries during 08/26/2022 through 12/06/2022.
Type A1569.605
11 Aug 2023Inspection
11 Aug 2023Inspection
Found compliance with safety, sanitation, and care standards; no deficiencies were identified.
07 Jul 2023Complaint
07 Jul 2023Complaint
Investigated three specific allegations and found no evidence to prove the questionable death, illegal drugs on the premises, or an uncleared adult on the premises.
17 May 2023Complaint
17 May 2023Complaint
Identified that the operator did not maintain liability insurance meeting required coverage and misrepresented to the Department about having insurance.
Type A1569.605
02 May 2023Complaint
02 May 2023Complaint
Investigated two allegations about a resident's facial injury and notifying authorized representatives; no evidence supported either allegation.
01 Mar 2023Complaint
01 Mar 2023Complaint
Investigated allegation that staff physically abused a resident; the finding was unsubstantiated.
13 Dec 2022Inspection
13 Dec 2022Inspection
Identified missing criminal background clearance transfers for nine staff and noncompliance by the administrator with applicable laws, with a civil penalty issued.
Type A87355(c)(1)(C)
Type B87405(b)(2)
11 Aug 2022Inspection
11 Aug 2022Inspection
Observed no pests in the kitchen. An exit interview was conducted.
03 Aug 2022Inspection
03 Aug 2022Inspection
Observed live cockroaches in the kitchen and identified a maintenance and operation deficiency.
Type B87303(a)
03 Aug 2022Inspection
03 Aug 2022Inspection
Observed live pests in the kitchen; pre-licensing could not be completed until the deficiency was cleared.
26 Jul 2022Inspection
26 Jul 2022Inspection
Observed pests in the kitchen on two dates, noted water temperatures below 105°F in 14 bathrooms, and missing locks on kitchen cabinets or drawers for sharps or toxins, with several rooms needing repairs; capacity increased to 27 by adding a bed in room 17.
26 Jul 2022Inspection
26 Jul 2022Inspection
Noted beds in several rooms had half bed rails without physician orders for residents. A deficiency related to postural supports and required physician orders was cited.
22 Jul 2022Inspection
22 Jul 2022Inspection
Identified several deficiencies during a change of ownership pre-licensing evaluation. They included only 26 beds for a 27-bed request, water temperatures below 105F in multiple bathrooms, unsecured toxins and sharp items, needed repairs, insufficient storage in Room 3, pests, and an inadequately enclosed outdoor area.
18 Jul 2022Inspection
18 Jul 2022Inspection
Concluded that the applicant and administrator completed the required licensing component and demonstrated understanding of policies, staff qualifications, and reporting requirements.
28 Jun 2022Inspection
28 Jun 2022Inspection
Found that liability insurance coverage did not meet required limits, and additional citations were issued.
Type B1569.605
10 Jun 2022Inspection
10 Jun 2022Inspection
Identified noncompliance with liability insurance coverage after an unannounced case management visit. The policy was shared with another site and did not meet required coverage, and no changes were in place at the time of the visit.
Type B1569.605
27 May 2022Inspection
27 May 2022Inspection
Identified non-compliance with liability insurance coverage requirements. The policy did not meet the required minimum limits.
Type B1569.605
12 May 2022Inspection
12 May 2022Inspection
Identified failure to maintain liability insurance coverage meeting the required limits; additional citations issued.
Type B1569.605
12 May 2022Inspection
12 May 2022Inspection
Observed infection control practices and sanitation measures in place, with PPE available. No deficiencies were cited during the visit.
29 Apr 2022Inspection
29 Apr 2022Inspection
Investigated ongoing non-compliance with liability insurance coverage requirements and noted the same policy was used for two facilities with no changes.
Type B1569.605
15 Apr 2022Inspection
15 Apr 2022Inspection
Identified noncompliance with liability insurance coverage requirements due to a single policy being shared between two locations.
Type B1569.605
12 Apr 2022Complaint
12 Apr 2022Complaint
Identified that a resident had scabies; several residents reported itching.
Type B82711(a)(1)
Type B87211
24 Mar 2022Inspection
24 Mar 2022Inspection
Found non-compliance with liability insurance coverage requirements and issued additional citations. A follow-up inquiry was conducted.
Type B1569.605
23 Feb 2022Inspection
23 Feb 2022Inspection
Identified non-compliance with liability insurance coverage requirements; the same policy appeared to cover two different locations and no changes had been made.
Type B1569.605
10 Feb 2022Inspection
10 Feb 2022Inspection
Identified noncompliance with liability insurance coverage requirements, including a shared policy number between two facilities.
Type B1569.605
21 Dec 2021Inspection
21 Dec 2021Inspection
Identified failure to maintain the required liability insurance coverage for residents and guests, resulting in civil penalties.
Type B1569.605
07 Oct 2021Complaint
07 Oct 2021Complaint
Investigated allegations that a resident's hygiene, injury care, hydration, and feeding were not adequately addressed.
29 Sept 2021Inspection
29 Sept 2021Inspection
Identified lack of liability insurance; civil penalties were being assessed.
Type A1569.605
22 Sept 2021Complaint
22 Sept 2021Complaint
Investigated privacy and living conditions; found that two rooms served as passageways to a bathroom and the exit, and four residents slept in a single room. Observed concerns about safety and livability related to room occupancy and access.
Type B87464(2)
Type B87307(a)(2)(C)(D)
08 Sept 2021Inspection
08 Sept 2021Inspection
Identified failure to maintain the required liability insurance for residents and guests, with coverage documents not provided and ongoing regulatory action anticipated. Residents were informed of planned closure and admission agreements were being sought; civil penalties were assessed.
30 Aug 2021Inspection
30 Aug 2021Inspection
Identified lack of liability insurance coverage and failure to provide requested documents, including resident Emergency IDs, staff and resident rosters, admission agreements, physician reports, and a medication log. Civil penalties were assessed, and an exit interview noted that the administrator was informed of appeal rights.
30 Aug 2021Inspection
30 Aug 2021Inspection
Identified that licensing officials discussed closing multiple licensed locations, relocating residents, not accepting new admissions, and reviewed eviction and closure procedures.
Type A87224
Type A1569.682
Type A87211
20 Aug 2021Inspection
20 Aug 2021Inspection
Found the allegation of insufficient liability insurance coverage and ongoing noncompliance with coverage requirements at the site; civil penalties were assessed.
18 Aug 2021Inspection
18 Aug 2021Inspection
Identified ongoing failure to provide proof of liability insurance coverage; no documentation was provided. Communication indicated the corporate office was handling the liability coverage issue.
30 Jul 2021Inspection
30 Jul 2021Inspection
Identified that the accusation was not posted conspicuously and that written notices to residents, their responsible parties, and the local ombudsman were not provided within the 10-day timeframe. Proof of liability insurance had not been obtained, and civil penalties may be assessed for noncompliance.
26 Feb 2020Inspection
26 Feb 2020Inspection
Reviewed interviews, files, and observations, indicating compliance with regulations and good condition of the facility.
17 Jan 2020Inspection
17 Jan 2020Inspection
Conducted a visit to follow up on liability insurance requirements, found that correct insurance coverage was not provided, and issued a citation accordingly.
Type A
Type A1569.50
Type A
Type B1569.605
02 Jan 2020Inspection
02 Jan 2020Inspection
Confirmed deficiency in liability insurance not corrected, Civil penalties issued for non-compliance. No new deficiencies identified during the visit.
13 Nov 2019Inspection
13 Nov 2019Inspection
Identified deficiency in liability insurance as a result of unannounced visit. Civil penalty assessed for failure to correct.
11 Oct 2019Inspection
11 Oct 2019Inspection
- LPA found deficiency related to lack of liability insurance.
Type A
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Mirador Living is not affiliated with the owner or operator(s) of Bentley Manor by SCH. The information above has not been verified or approved by the owner or operator. For exact information, please contact Bentley Manor by SCH directly. There is no cost for this service. We are compensated by the community you select.
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