Overall sentiment in the reviews for Anberry Transitional Care is mixed but leans toward strong praise for its rehabilitation services, therapists, and many front-line staff, while raising significant and recurring concerns about consistency of nursing care, after-hours staffing, medication management, and certain safety incidents. A large portion of reviewers emphasize the facility’s strengths: skilled therapists, effective inpatient rehabilitation that helped residents regain mobility and discharge home, a bright and clean environment, private comfortable rooms, and a generally compassionate, family-like atmosphere among many CNAs, therapists, dietary and activities staff. Several reviewers explicitly recommended Anberry for post-surgery rehab and short-term skilled nursing because of the quality of therapy and attentive floor staff during daytime hours.
However, an important and recurring theme is inconsistency in clinical nursing care. Multiple reviews describe RNs who do not adequately monitor patients, reliance on trainee nurses without sufficient oversight, and CNAs who sometimes fail to respond unless prompted repeatedly. These patterns are often worse overnight or after visiting hours: delayed responses to call lights, long waits for assistance with toileting or mobility, and reports of patients managing self-care because staff were unavailable. Medication management problems were cited frequently — missed or delayed pain and blood pressure medications, which in at least one reported case resulted in a blood pressure spike and ER transfer. Several reviewers connected these medication and monitoring failures to broader staffing shortages and training gaps.
Safety and incident reporting also appear as significant concerns in a subset of reviews. Reports include bed falls, emergency room transfers, a reported death of a resident with family concerns about response, and at least one instance alleging neglect leading to an AMA discharge. Other serious allegations include theft or mishandling of personal mobility equipment (walker and wheelchair legs swapped), problems with insurance reimbursement for replaced or stolen equipment, and claims of disrespectful or accusatory behavior by staff (including mocking of family members and false accusations of drug use), with one reviewer mentioning attorney involvement. These types of incidents, although not universally reported, are severe and indicate the need for careful inquiry by prospective residents and families about safety protocols, incident reporting, and how the facility handles personal belongings and equipment.
Management and communication yield mixed impressions: some reviewers praise accessible, helpful administrators and staff who are knowledgeable about insurance and discharge planning, while others report unresponsive administration and unresolved concerns. Miscommunication about doctors, therapy schedules, and discharge plans was reported, contributing to family frustration. Physician availability and bedside communication appear uneven — several reviews describe poor doctor responsiveness or rude behavior by providers, which compounds the perception of inconsistent clinical oversight.
Dining and daily living services are another area with mixed feedback. Many reviews mention welcoming dietary staff and helpful activities assistants; however, a number of reviewers complain about food quality and service issues — meals arriving cold, tasteless or rubbery textures, missed or returned trays, and in some cases, insufficient food at meal times. Housekeeping and the physical environment are mostly praised for cleanliness and attractive spaces, but a few reviews report hygiene lapses such as delayed incontinence care.
In summary, Anberry Transitional Care receives strong, repeated praise for its rehabilitation outcomes, therapy staff, cleanliness, and the compassion shown by many CNAs, therapists, and day-shift personnel. At the same time, there is a meaningful subset of reports describing inconsistent nursing care, medication and monitoring failures, staffing shortages (particularly nights), communication breakdowns, and occasional serious safety or conduct incidents. Prospective residents and families should weigh these mixed patterns: the facility can deliver excellent therapy and many supportive staff members create a positive atmosphere, but it is important to ask specific questions about nurse-to-patient ratios, night staffing, supervision of trainees, medication administration protocols, how the facility secures and documents personal equipment, incident investigation policies, and how management addresses complaints. Those who most value strong daytime therapy and a clean, welcoming environment may find Anberry a good fit; those whose priority is consistent 24/7 nursing oversight and documented safety assurances should pursue detailed assurances before choosing this facility.
