Comfort and Care for the Elderly

    24052 Carrillo Dr, Mission Viejo, CA 92691
    • Assisted Living
    • Memory Care

    Clean compassionate facility with accommodations

    I'm grateful I found this clean, beautiful, comfortable little facility - the owner and staff are incredibly compassionate, calm, polite and thoughtful, truly on top of daily needs and resident well-being. Meals are accommodating to my diet (they even provide three extra small meals a day); I'm very happy with the care and would recommend them, though the rooms do feel quite small.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.17·(6)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.0
    • Meals

      4.0
    • Amenities

      4.2
    • Value

      4.2

    Pros

    • Compassionate, polite, and patient staff
    • Attentive assistance with daily living needs
    • Dietary accommodations with additional small meals
    • Dementia-certified care program
    • Clean, comfortable, and well-maintained interior
    • Hands-on, compassionate owner involvement

    Cons

    • Rigid or abrupt admission and adjustment procedures
    • Inconsistent execution of dementia-specific support
    • Basic, modest meal-service quality
    • Small resident rooms and limited interior space
    • Intermittent management communication and professionalism

    Summary of reviews

    Overall impression The reviews present a generally positive view of Comfort and Care for the Elderly, with an overall rating of 4/5 in the sample. Strengths center on interpersonal caregiving: staff are described as compassionate, polite, calm and patient, and reviewers emphasize attentive assistance with basic daily needs. The facility is dementia-certified and many comments highlight a clean, comfortable interior and active owner involvement, which contributes to a family-oriented feel.

    Care quality and staff Care-related comments emphasize a high level of personal attention and thoughtfulness from staff members. Reviewers describe staff as attentive to hygiene, daily routines, and individualized needs. Although the facility holds dementia certification and staff demeanor is frequently praised, there is at least one account of a very short admission followed by a rapid discharge that raised concerns about how the facility manages transitions and supports residents during adjustment periods. That account suggests possible variability in how staff and management handle difficult transitions and communicate with families.

    Dining and activities Dining is described as accommodating to dietary needs and includes additional small meals or snacks (noted as three extra small meals daily). The food service is characterized as practical rather than upscale—adequate for nutritional needs but not "fine dining." Reviews contain little detail about organized activities or recreational programming, so prospective families should seek specifics on activity schedules and engagement options during a tour.

    Facilities and management Physical accommodations are described as clean, comfortable, and well maintained, though rooms and interior space are noted to be small. The facility's location across from an elementary school was mentioned as part of the setting. Management impressions are mixed: the owner is described as compassionate and hands-on, which some families found reassuring, while at least one family characterized staff conduct around an early discharge as unprofessional and unsupportive. This creates a pattern of generally positive day-to-day care paired with occasional concerns about management consistency in admissions and communication.

    Notable patterns and guidance for families The dominant pattern in the reviews is strong, compassionate frontline caregiving and a clean, home-like environment, counterbalanced by isolated but significant concerns about admission/adjustment policies and the consistency of dementia-specific support. Prospective residents and families should verify dementia-care protocols, ask about typical adjustment timelines and escalation procedures, confirm written policies around admissions and discharges, review room dimensions and common-area capacity, and request details about meal plans and activity programming during an in-person visit. These targeted questions will help clarify whether the facility’s strengths align with a particular resident’s clinical and social needs.

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    Location

    Map showing location of Comfort and Care for the Elderly

    Comfort and Care for the Elderly is located at 24052 Carrillo Dr, Mission Viejo, CA, 92691.

    About Comfort and Care for the Elderly

    Comfort and Care for the Elderly is a welcoming residential care home dedicated to providing seniors with exceptional support in a warm, family-styled environment. Since opening its doors in 1988, this care home has offered a nurturing atmosphere where residents receive attentive care in a setting designed to feel just like home. The experienced staff at Comfort and Care for the Elderly take great pride in the quality of their service, always striving to meet the individual needs of each resident with patience, kindness, and compassion. Their mission is to ease the transition for seniors who can no longer live independently, making the move to assisted living less daunting and more comforting for both residents and their families.

    Every day at Comfort and Care for the Elderly is thoughtfully structured to ensure residents' physical and emotional well-being. The home provides both private and semi-private rooms, each furnished with television for residents’ enjoyment and comfort. Meals are a daily highlight, featuring three nutritious, home-style options complemented by snacks throughout the day. The staff accommodates special dietary requirements, such as vegetarian, diabetic, cardiac, or pureed diets, making sure every resident’s nutritional needs are met with care and consideration.

    The care home emphasizes creating a joyful and engaging environment. Residents can partake in outings to local attractions like the mall and Mission Viejo Lake, as well as enjoy on-site activities such as music sessions with a piano player, games, art, and crafts. This variety of activities is designed to stimulate the mind and spirit, encouraging residents to remain active, social, and fulfilled. The caregivers are consistently available, on call around the clock, to provide attentive assistance and extra-personal attention whenever needed, delivering peace of mind to both residents and their loved ones.

    At Comfort and Care for the Elderly, the commitment to excellent care extends to continuous staff training. The caregivers are experienced in working with aging seniors, ensuring they understand and uphold the best practices for safety and individualized support. The home’s core values center on maintaining a comfortable, cheerful atmosphere that uplifts residents’ spirits and allows them to maintain dignity and happiness in their later years. Comfort and Care for the Elderly stands out as a loving choice for families seeking a compassionate setting where seniors feel cared for, respected, and truly at home.

    People often ask...

    Comfort and Care for the Elderly offers competitive pricing, with rates starting at a cost of $4,858 per month.

    Comfort and Care for the Elderly offers assisted living, memory care, and board and care.

    There are 13 photos of Comfort and Care for the Elderly on Mirador.

    The full address for this community is 24052 Carrillo Dr, Mission Viejo, CA 92691.

    No, Comfort and Care for the Elderly does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Comfort and Care for the Elderly. The information above has not been verified or approved by the owner or operator. For exact information, please contact Comfort and Care for the Elderly directly. There is no cost for this service. We are compensated by the community you select.

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