Ohana Care

    24352 Augustin St, Mission Viejo, CA 92691
    • Assisted Living

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    Reviews

    5.00·(5)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • High-quality clinical and personal care
    • Attentive and friendly caregiving staff
    • Experienced nurse leadership
    • Resident-focused management
    • Clean, orderly facility environment
    • Tailored meal service
    • On-site attendants for resident safety
    • Physical therapy and rehabilitation support
    • Strong resident companionship and social connection
    • Home-like atmosphere
    • Open visitation policy
    • Affordable pricing

    Cons

    • Limited detail about specialized memory-care services
    • Unclear 24/7 clinical-staffing coverage
    • Sparse information on structured activity programming
    • Limited transparency on transitional or higher-acuity care capabilities
    • Minimal documentation of family-communication protocols

    Summary of reviews

    Overall impression: The feedback paints Ohana Care as a well-managed, family-oriented senior living option with consistently positive comments about daily care and the facility environment. Families and residents emphasize attentive, friendly staff and a home-like atmosphere; cleanliness and orderly maintenance are recurring strengths. The facility is described as offering tailored dining and on-site attendant presence to support resident safety, and pricing is characterized as affordable relative to the level of service.

    Care and clinical support: Reviewers highlight high-quality personal care and accessible physical-therapy support, with an experienced nurse director and resident-focused management cited as contributors to continuity of care and the ability to age in place. On-site attendants and staff responsiveness are described as supporting day-to-day safety needs. While routine clinical and rehabilitation services are portrayed positively, there is limited explicit information about the scope of specialized clinical services (for example, dedicated memory-care programming or formal higher-acuity nursing capabilities).

    Staff and management: The caregiving team is consistently described as attentive, respectful, and welcoming, and management is portrayed as resident-centered. Leadership presence (notably experienced nursing oversight) is a recurring positive. Open visitation and a friendly welcome for visitors are emphasized, supporting family involvement. Documentation about formal communication protocols with families is not prominent in the feedback, which may be an area for prospective families to clarify during a visit.

    Dining, activities, and facilities: Meals are described as tailored to residents' preferences and needs, contributing to a holistic lifestyle emphasis. Social connection and strong resident companionship are highlighted, suggesting an environment where informal peer interaction is a key activity. However, there is less detailed description of a structured activities schedule, organized programming, or breadth of therapeutic/social offerings beyond day-to-day companionship. Physical facilities are reported as clean and orderly; the overall environment is characterized as safe and homelike.

    Notable patterns and considerations: The dominant pattern in the feedback is positive—emphasis on compassionate staff, cleanliness, tailored meals, and supportive leadership. Areas for prospective residents and families to probe further include specialized memory-care availability, overnight and higher-acuity clinical coverage, the extent and variety of formal activity programming, and explicit family-communication processes. These points are not described in the available feedback rather than called out as failures; clarifying them directly with the facility will help determine fit for residents with specific clinical or programming needs.

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    Location

    Ohana Care is located at 24352 Augustin St, Mission Viejo, CA, 92691.

    About Ohana Care

    Ohana Care sits in Mission Viejo, California, where since 1979, it's been focused on giving seniors attentive care in a home-like place, and the name Ohana itself means "Family," which really sets the tone for the way staff treat the residents every day, as they have a nurturing environment with spaces filled with plenty of light and a peaceful garden where you can sit outside if you want, while inside, the bedrooms feel private and comforting, almost like a sanctuary, and the shared areas-like dining rooms and walking paths-feel welcoming, too, with a good dash of modern style. The facility has a maximum of six residents in each home, so care feels personal, and staff are there 24 hours a day, making sure everyone's needs are met, from helping with daily tasks like bathing and dressing to managing medications, so people can keep their independence as much as possible. There are both assisted living and memory care options, and there are actually several residences known as Ohana Care 1 through Ohana Care 5, all sharing similar values and amenities, like wheelchair accessibility, emergency alert systems, and scheduled meals, where diets for allergies or diabetes are respected, and laundry, housekeeping, and transportation are all coordinated for you, too. There's a strong focus on safety, comfort, and well-being, with activities like movie nights, group meals, and community events, plus outdoor spaces for walking and relaxing. Staff speak English and work closely with healthcare providers for residents who need extra support, and care plans always fit each individual's needs, which means the place stays pretty calm and orderly. Ohana Care doesn't have any citations or complaints on record, and their last state inspection was on August 1, 2022, which means they're keeping up with all the rules from the California Department of Social Services. You'll find the place has the kind of little touches-like bright, cheerful rooms and gardens-that make it feel more like a real home than an institution, with a focus on holistic living and the kind of compassionate, steady care that makes people feel safe, and families feel at ease.

    People often ask...

    Ohana Care offers assisted living and board and care.

    There are 9 photos of Ohana Care on Mirador.

    The full address for this community is 24352 Augustin St, Mission Viejo, CA 92691.

    No, Ohana Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number306006106
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeOHANA CARE
    EffectiveApril 21st, 2022
    View the official license record

    Inspection Reports

    18

    Reports

    0

    Type A Citations

    4

    Type B Citations

    0

    Complaints

    5

    Years

    10 Mar 2026Inspection
    Observed full compliance with required care standards during the visit; no deficiencies identified.
    10 Mar 2026Inspection
    Observed no licensing deficiencies during the required annual, unannounced visit.
    10 Mar 2026Inspection
    Identified that the initial site was incorrect and corrected it during an unannounced annual visit, completing the evaluation at the correct location.
    22 Sept 2025Inspection
    Identified several deficiencies related to infection control planning, emergency and disaster planning, drills, postural supports documentation, and resident records.
    • Type BCCR87208(a)(12)
    • Type BHSC1569.695(a)(2)
    • Type BHSC1569.695(c)
    • Type BCCR87608(a)(3)
    08 Apr 2025Inspection
    Observed compliance with licensing requirements during an unannounced annual visit. No deficiencies were identified.
    17 Mar 2025Inspection
    Observed six residents in care, including two on hospice, and found all areas in compliance with licensing rules; no deficiencies were cited.
    16 Oct 2024Inspection
    Found no deficiencies cited; hot water temperature measured at 105.4F during the follow-up visit.
    10 Oct 2024Inspection
    Observed a two-story home with safety features, adequate food supplies, secured medications, and up-to-date staff training; four residents were admitted and no deficiencies were cited.
    19 Apr 2024Inspection
    Observed four residents in care. No deficiencies were cited, and one technical advisory note was issued.
    20 Mar 2024Inspection
    Observed that it was not operating due to a remodel, with no residents being served at the time.
    06 Sept 2022Inspection
    Observed three residents in care with hospice; fire extinguisher maintenance overdue and posted administrator certificate out of date, with a technical violation and advisory issued.
    01 Aug 2022Inspection
    Observed a single-story home with five residents and no active COVID-19 cases. Safeguards were in place, but the Infection Control Plan was not up to date.
    28 Mar 2022Inspection
    Observed readiness for licensure after verifying safety systems, emergency planning, and record storage.
    28 Mar 2022Inspection
    Confirmed readiness for licensure after pre-licensing verifications, with renovations planned and no residents were present.
    16 Feb 2022Inspection
    Observed that the applicant and administrator completed COMP II and demonstrated understanding of license requirements, admissions policies, staffing and training, health restrictions, general provisions, emergency preparedness, and complaints and reporting.
    23 Dec 2021Inspection
    Observed the applicant/administrator complete COMP II and confirm understanding of licensing requirements.
    12 Oct 2021Inspection
    Observed prelicensing components completed with substantial compliance noted.
    30 Mar 2021Inspection
    Completed Component II with confirmation of understanding about license type, resident populations, staffing, qualifications, program policies (abuse, admission, medication management, reporting), grievances and community resources, physical plant and food service, and required application documents. Participated by telephone with the CAB analyst.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Ohana Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Ohana Care directly. There is no cost for this service. We are compensated by the community you select.

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