The Hills of Mallorca

    27041 Mallorca Ln, Mission Viejo, CA 92691
    • Assisted Living

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    Location

    Map showing location of The Hills of Mallorca

    The Hills of Mallorca is located at 27041 Mallorca Ln, Mission Viejo, CA, 92691.

    About The Hills of Mallorca

    The Hills of Mallorca sits at 27041 Mallorca Lane in Mission Viejo, California, and is licensed by the state as a Residential Care Elderly facility with space for up to six residents, and that means it's a smaller, home-like setting inside a single-family house built back in 1969, with six bedrooms, three bathrooms, nearly 3,000 square feet, and a lot big enough for gardens, walking paths, and outdoor relaxation. The staff offers 24-hour care and helps with daily needs like bathing, getting dressed, grooming, medication management, meals, laundry, and cleaning, and residents can choose between private or shared bedrooms, all fully furnished and with emergency alert systems in every room so help's always close by if needed, and there's wheelchair accessibility throughout as well as adaptive plans to help everyone stay as their needs change.

    This home provides assisted living, memory care for people living with Alzheimer's or other memory concerns, independent living, respite care for those needing short-term support, hospice services, and non-ambulatory care, and the caregivers are trained to help with mobility, transfers, and even two-person transfers if that's needed, plus special meal plans for those with diabetes, food allergies, or high blood pressure. Family-style meals are served three times a day with snacks, and there are flexible dining hours and special diets as needed, and the kitchen can meet most dietary restrictions, including vegetarian and diabetic menus, plus there's a community dining room and a place for all-day dining, movie nights, book rooms, a barber or beauty shop, and spaces for music, board games, creative activities, and animal therapy.

    Residents can bring a pet with approval, and transportation is available for doctor visits, errands, and spiritual gatherings, and there's a garage and extra parking if families want to visit. There are walking paths, landscaped gardens, and scheduled daily events, and the staff coordinates with health providers for appointments, medication management, and mobility needs. Legal protections ban discrimination based on orientation or gender identity, and the facility focuses on privacy, dignity, and a safe, calm place for seniors, whether they need a lot of physical help or just want a little company. The Hills of Mallorca's small size lets caregivers pay attention to each resident's needs, so the place feels a bit more personal than the bigger communities, and the whole set-up's built to give peace of mind to families who want their loved ones looked after in a familiar, welcoming house. Floor plans and payment choices are available by request, and move-in help is part of the service, though sometimes the website has technical issues, so extra patience might be needed when reaching out.

    People often ask...

    The Hills of Mallorca offers assisted living and board and care.

    The full address for this community is 27041 Mallorca Ln, Mission Viejo, CA 92691.

    No, The Hills of Mallorca does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number306006368
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeHILLS OF ORCHID, THE
    EffectiveMay 6th, 2024
    View the official license record

    Inspection Reports

    41

    Reports

    26

    Type A Citations

    14

    Type B Citations

    2

    Complaints

    2

    Years

    17 Jun 2026Inspection
    Found a deficiency in finances due to delayed staff wages that posed an immediate risk to residents; a civil penalty for a repeat violation was assessed.
    • Type ACCR 87213Finances: The licensee shall have a financial plan; shall maintain adequate financial records; and shall submit such financial reports as may be required
    15 Jun 2026Inspection
    Identified multiple regulatory deficiencies, including failure to notify residents about license proceedings, failure to post required notices, failure to provide relocation evaluations, and failure to provide financial documentation.
    • Type AHSC 1569.38(b)(1)Notice to residents and residents' representatives of license suspension/revocation proceedings
    • Type AHSC 1569.38(e)Posting notice of proceedings in 14-point type
    • Type BCCR 87213Finances: financial plan and records
    • Type BHSC 1569.682(a)(1)Relocation evaluations prior to transferring residents
    26 May 2026Inspection
    Observed five residents and three staff; utilities worked, and living areas appeared in order, but notices about the license revocation were not posted or provided to residents and responsible parties.
    • Type A1569.38(b)(1)
    • Type A1569.38(e)
    20 May 2026Inspection
    Observed that a required notice about license suspension or revocation was not posted in a conspicuous location in at least 14-point type. This posed an immediate health and safety risk to residents.
    • Type A1569.38(e)
    14 May 2026Inspection
    Observed five residents with one hospitalized. No health or safety concerns noted; utilities, food, and emergency supplies were adequate.
    04 May 2026Inspection
    Identified hot water temperature outside the allowed range and missing physician orders for hospital beds and half rails; a civil penalty was assessed for repeat violations.
    • Type ACCR87303(e)(2)
    • Type BCCR87608(a)(3)
    04 May 2026Inspection
    Observed adequate health and safety conditions with two staff attending five residents; utilities, safety systems, and food supplies were functioning and available.
    27 Apr 2026Inspection
    Identified medication administration record errors for four of five residents, posing an immediate health and safety risk.
    • Type A87465(a)
    14 Apr 2026Inspection
    Found two staff on duty caring for five residents; safety measures were in place and no deficiencies identified.
    14 Apr 2026Inspection
    Observed residents and staff during a health-check visit; no deficiencies were identified and utilities were functioning.
    03 Apr 2026Inspection
    Found no deficiencies cited. Residents appeared well cared for and staff were available to assist.
    03 Apr 2026Inspection
    Observed no deficiencies cited during a case management health checks visit.
    26 Mar 2026Inspection
    Found no current liability insurance on file; noted as a repeat violation with a civil penalty assessed.
    • Type A1569.605
    26 Mar 2026Inspection
    Observed two staff caring for five residents with safe conditions and no deficiencies cited.
    18 Mar 2026Inspection
    Identified a repeat deficiency for lack of valid and current liability insurance and imposed a civil penalty; health and safety checks found adequate food stocks, functioning utilities, and detectors, with overgrown yard areas.
    16 Mar 2026Inspection
    Observed no deficiencies during a case management health checks visit.
    11 Mar 2026Inspection
    Identified financial and safety deficiencies, including unpaid staff wages, missing liability insurance, and absence of an evacuation chair, with penalties assessed.
    • Type A87213
    • Type B87303(a)
    09 Mar 2026Inspection
    Identified pay delays for February 2026 that created an immediate risk to residents, and observed maintenance issues including one non-operational stove burner and six window screens needing repair.
    • Type A87213
    • Type A87303(a)
    03 Mar 2026Inspection
    Observed that staff had not been paid on time for a prior period and one stove burner was non-operational.
    • Type A87213
    • Type A87303(a)
    02 Mar 2026Inspection
    Identified health and safety deficiencies, including no active liability insurance, no evacuation chair on the second floor, hot water temperature exceeding the limit, and exterior gates found locked.
    • Type A1569.605
    • Type A1569.695(f)(1)
    • Type A87203
    • Type A87303(e)(2)
    26 Feb 2026Inspection
    Identified a financial deficiency due to late payroll, with staff not paid on time or in full, creating an immediate health and safety risk to residents.
    • Type A87213
    24 Feb 2026Inspection
    Identified two health and safety deficiencies: lack of required liability insurance and no evacuation chair at the stairwell; a civil penalty was assessed for failure to correct.
    • Type A1569.605
    • Type A1569.695(f)(1)
    19 Feb 2026Inspection
    Observed licensing deficiencies related to finances and liability insurance, a non-operational stove burner, and delayed staff pay, creating immediate health and safety risks.
    • Type A87213
    • Type A1569.605
    • Type A87303(a)
    05 Feb 2026Inspection
    Identified lack of current liability insurance coverage required for residents and guests.
    • Type B1569.605
    05 Feb 2026Inspection
    Observed five residents in care with three staff; water, electricity, gas, and air conditioning were in operation and food and emergency supplies were adequately stocked.
    08 Jan 2026Inspection
    Found utilities active, room temperature 71.4F, water at 110F, and adequate food and supplies, with one active deficiency noted.
    • Type B87213
    05 Jan 2026Inspection
    Identified safety deficiencies, including a power drill left unattended and two kitchen stove burners that would not light unassisted.
    • Type ACCR87309(a)
    • Type BCCR87303(a)
    04 Nov 2025Inspection
    Observed past-due utility bills and a cash-only account status, with a financial compliance issue noted.
    • Type B87213
    04 Nov 2025Inspection
    Observed no health and safety issues.
    07 Jul 2025Inspection
    Observed four residents, including three receiving hospice care, with safe living areas, functional utilities, and appropriate safety measures in place.
    02 Jul 2025Complaint
    Investigated allegations that the operation was in financial distress and that reporting requirements were not met. Evidence showed seven months of delinquent lease payments and an unlawful detainer filed by the landlord.
    • Type B87213
    • Type B87211(d)
    20 Jun 2025Inspection
    Observed no health or safety concerns and no deficiencies were cited.
    16 Jun 2025Inspection
    Identified licensing fees due May 6, 2025 were not paid as of June 16, 2025.
    • Type B87156(a)
    • Type B1569.185
    22 May 2025Inspection
    Investigated concerns regarding financial operations and the dissolution of partnership; discussions covered oversight responsibilities, control of property, solvency, and communication with the department.
    22 May 2025Inspection
    Observed licensees discussed financial solvency, property control, and reporting requirements with licensing program staff.
    02 May 2025Inspection
    Identified a health and safety violation where an outdoor building designated for storage and office contained beds and residents' personal belongings, conflicting with fire clearance requirements.
    • Type A87202(a)
    23 Apr 2025Complaint
    Found that the provider did not refund the resident's monthly fees after the resident died.
    • Type B87507(5)(A)
    • Type B1569.652
    23 Dec 2024Inspection
    Noted delinquent lease payments and issued a technical violation.
    22 Jul 2024Inspection
    Observed a prelicensing change-of-ownership visit for a six-bed residential care facility for the elderly with non-ambulatory residents; safety features, supplies, and emergency planning appeared ready, and fire clearance was approved.
    22 Apr 2024Inspection
    Observed an evacuation chair installed at the top of the staircase to the second floor; no deficiencies were observed. Final approval pending processing by the Central Applications Bureau in Sacramento.
    19 Apr 2024Inspection
    Observed that an evacuation chair was not installed at the top of the stairs and licensing readiness was not achieved.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Hills of Mallorca. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Hills of Mallorca directly. There is no cost for this service. We are compensated by the community you select.

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