Pricing ranges from
    $4,593 – 5,511/month

    Tranquility Valley Assisted Living

    26450 Helene Dr, Moreno Valley, CA, 92555
    4.2 · 5 reviews
    • Assisted living
    AnonymousLoved one of resident
    5.0

    Clean, caring, safe, homey facility

    I toured this facility and was impressed by the clean, well-maintained, homey atmosphere and clear safety focus. The staff are kind, respectful, and dedicated, providing high-quality personal care and ADL assistance with strong teamwork. Teresa, the RN owner, was professional, patient, and gave excellent advice - I haven't placed my mom yet but would consider and recommend this facility.

    Pricing

    $4,593+/moSemi-privateAssisted Living
    $5,511+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.20 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.2
    • Amenities

      4.2
    • Value

      4.2

    Pros

    • High-quality personal care
    • Assistance with activities of daily living (ADLs)
    • Safety-focused care practices
    • Dedicated caregiving staff
    • Compassionate and kind interactions
    • Respectful treatment of residents and families
    • Clean and well-maintained facility
    • Safe and pleasant visiting environment
    • Professional, experienced owner who is an RN
    • Strong teamwork among staff
    • Support and guidance for families
    • Friendly, homey atmosphere
    • Owner is helpful, patient, and provides good advice
    • Recommended by reviewers

    Summary review

    Overall sentiment The reviews for Tranquility Valley Assisted Living are uniformly positive. Reviewers emphasize a consistently high level of personal care, safety focus, and strong, compassionate caregiving. Gratitude from families appears repeatedly, and several comments single out the professional leadership of the owner, who is a registered nurse. The tone across the summaries is one of trust and satisfaction with both the interpersonal aspects of care and the physical environment of the facility.

    Care quality and safety A primary and recurring theme is the high quality of direct care. Reviewers specifically mention assistance with activities of daily living (ADLs), indicating that residents receive dependable help with everyday needs. Safety is highlighted as a conscious focus of the staff and management, which suggests established practices and attention to risk mitigation. The consistent pairing of "high-quality personal care" and a "safety-focused" approach implies the facility prioritizes both competence and proactive resident well-being.

    Staff, leadership, and family support Staff characteristics are a strong positive across reviews. Descriptors such as dedicated, compassionate, kind, respectful, and friendly appear repeatedly, indicating a resident-centered culture. Teamwork among staff is noted, which supports continuity and reliability of care. Leadership is another clear strength: the owner is repeatedly identified as an RN who is professional, experienced, helpful, patient, and willing to give practical advice. One reviewer named the owner (Teresa) and credited her with being particularly helpful and knowledgeable. Reviewers also mention explicit support for families, suggesting staff communicate with and guide loved ones in addition to caring for residents.

    Facility environment and atmosphere The physical environment is consistently described as clean and well-maintained, and reviewers say visiting is safe and pleasant. Several comments describe the atmosphere as "homey" or "cute," suggesting a more personal, less institutional setting that can be comforting to residents and visitors. Cleanliness combined with a welcoming ambiance supports the perception that the facility is both professionally run and emotionally supportive.

    Services and omissions The available summaries focus heavily on caregiving, management, staff demeanor, and the facility environment. They do not provide details about specific services such as dining quality, activity programming, medical services beyond RN oversight, therapy availability, medication management specifics, or cost/insurance considerations. Because these areas are not mentioned, prospective residents and families should ask about them directly during a tour or consultation to get a complete picture of day-to-day life and clinical services.

    Notable patterns, limitations, and recommendations The dominant patterns are strong leadership from a clinically trained owner, compassionate and team-oriented staff, attention to safety, and a clean, welcoming facility. No negative trends or consistent complaints were provided in these summaries; the only nuance is that at least one reviewer had not yet placed their loved one at the facility but would consider it in the future, which reflects a positive impression without a completed move-in. Given the uniformly positive feedback but limited scope of these summaries, I recommend an in-person visit to verify aspects not covered (dining, activities, sample care plans, medication management, staffing ratios, and costs). Ask to meet the RN owner or nursing lead (Teresa was named by a reviewer) and observe staff-resident interactions to confirm the compassionate, safety-focused culture described in the reviews.

    Conclusion In sum, Tranquility Valley Assisted Living is portrayed as a small, well-kept, and professionally managed facility with strong, compassionate caregiving and family-centered support. The presence of an RN owner who is actively involved and accessible is a repeated highlight, as are cleanliness, safety, and a home-like atmosphere. While the reviews provide a solid endorsement of personnel and environment, additional inquiries about programming, meals, clinical services, and financial terms are recommended to complete the evaluation for any prospective resident.

    Location

    Map showing location of Tranquility Valley Assisted Living

    About Tranquility Valley Assisted Living

    Tranquility Valley Assisted Living sits at 26450 Helene Drive in Moreno Valley, California, and is a small residential care facility for elderly people that's licensed to serve up to six residents at a time under License #331881166, and it's run by registered nurse Teresa Fuentes who keeps the place clean, homey, and safe, so people say it feels cozy and cute, with personable care from a staff known for being compassionate and respectful. The house has private bedrooms and bathrooms that fit senior needs, common living spaces for relaxing and social activities, and a dining area where a dedicated culinary team makes sure meals meet nutrition needs. Residents get help with dressing, bathing, and other daily needs, and there's usually one or two caregivers attending to no more than eight people, which helps each person get more attention, and they keep a close eye on safety with 24-hour operations and a call system if anyone needs help right away. The facility provides assisted living services, plus memory care and skilled nursing for folks who need more support, with medical and health services that fit different care levels, and all care is led by designated care managers who know each resident's needs. Residents' independence is encouraged as much as possible, but the staff can step in with support for housekeeping, activities, and group meals whenever it's needed. The management, led by an RN, has a good record and is licensed and inspected, with one citation but no substantiated complaints, and a BBB rating of A+, though it's not an accredited business. The facility's goal stays on comfort and safety, offering a quieter family-like setting that lets residents enjoy daily life with attentive help close by.

    People often ask...

    State of California Inspection Reports

    13

    Inspections

    1

    Type A Citations

    4

    Type B Citations

    4

    Years of reports

    30 Dec 2024
    Found that staff safeguarded a resident's personal property and used a lock box, while the resident could not manage funds independently; money management assistance was noted in the care plan. Pending ownership transfer was identified, with two staff planning to take over but no license application had been submitted yet.
    22 Nov 2024
    Investigated two allegations involving a resident and staff; first, a claimed romantic relationship was UNSUBSTANTIATED due to conflicting statements and lack of corroboration. Second, that staff directed a resident to withdraw funds for personal use was UNSUBSTANTIATED after reviews and interviews found no evidence of misuse, despite the resident’s limited ability to manage money.
    22 Nov 2024
    Identified violations involving incomplete staff records and missing criminal history documentation, and improper handling of resident cash by staff, including a staff member holding a resident's money and safeguarding it in a locked drawer; administrator confirmed cash handling by staff is not allowed by policy or the resident's admission agreement.
    01 Aug 2024
    Found that the home generally met safety, food service, medication handling, and staff credentialing standards, with a disaster plan in place and an active administrator. Identified a prohibited health condition for a resident who was not receiving hospice services and for whom no exception had been submitted, resulting in a citation.
    01 Aug 2024
    Inspection found the facility in compliance with regulations, with appropriate staff training, proper medication handling, and a well-maintained physical plant and food service.
    • § 87615(a)
    28 Aug 2023
    Identified three deficiencies: MAR entries showed premature authorization for evening and bedtime medications, CPR/First Aid certifications for two staff were expired, and staff background clearances were not linked to this location.
    28 Aug 2023
    Identified deficiencies in medication administration, staff certifications, and record-keeping during the inspection.
    • § 87465(a)(4)
    • § 87355(e)(3)
    • § 87411(c)(1)
    24 Aug 2022
    Found no deficiencies in infection control after an unannounced visit; observed sufficient hand hygiene supplies, a designated infection control lead, and a plan for testing, isolation, cleaning, and monitoring residents, with no current COVID-19 cases.
    24 Aug 2022
    Inspection revealed no issues with infection control measures at the facility.
    • § 87355(e)(1)
    18 Aug 2021
    Found no deficiencies and confirmed that bedrooms, bathrooms, kitchen, living areas, and safety equipment were properly in place and functioning; licensure will be granted pending final approval from CAU.
    18 Aug 2021
    Visited facility met all regulatory requirements for operation.
    16 Jul 2021
    Identified and verified the applicant and administrator via interview and photo ID, confirmed understanding of Title 22 regulations across key areas, and obtained a signed LIC 809.
    16 Jul 2021
    Confirmed successful completion of Component II during an inspection.

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