Parkview Memory Care at Paradise Village

    735 Arcadia Ave, National City, CA, 91950
    4.2 · 22 reviews
    • Independent living
    • Assisted living
    • Memory care

    Pricing

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    Amenities

    4.23 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.2
    • Meals

      4.1
    • Building

      4.4
    • Value

      4.0

    Location

    Map showing location of Parkview Memory Care at Paradise Village

    About Parkview Memory Care at Paradise Village

    Parkview Memory Care at Paradise Village sits in National City, California, within the larger Paradise Village community, and offers support for seniors who need memory care as well as assisted and independent living options, so you'll see folks there who may want help with dressing and bathing or maybe just someone checking in on them once in a while, and they have a setup where residents can pick from cozy homes or apartment-style rooms with studio layouts, private bathrooms, shared suites, and kitchenettes; everything's wheel­chair accessible, and parking's set up for easy drop-offs and visits. The facility keeps things secure and calm for people with memory loss, like those with Alzheimer's or other dementia, helping families find peace of mind with around-the-clock staff and licensed nursing nearby, and the place's known for attentive care, offering help with daily living, medication management, laundry, housekeeping, and so on, with air conditioning, telephones, internet, and even some cable TV in the rooms. Meals include organic ingredients with one or two meals cooked fresh each day and the staff, led by Executive Director Beverly McGuirk, make sure everyone's checked on at all hours, and there's always someone around for emergencies. Residents also get transportation to doctor's appointments, can join in recreational activities, and take advantage of a pretty big campus - about 12 acres set near the coast - where families like to visit and walk the grounds. The whole setup's licensed by the state of California (License #: 374603713) with room for up to 70 seniors, and the staff make an effort to see everyone as a unique person, supported by tailored memory care programs for people at different stages of cognitive impairment, and they try to keep stress down by handling most chores and upkeep, letting residents focus on social events, enjoying meals, or quiet time, and it's a facility that also serves clients from the San Diego Regional Center and follows all the safety rules set by the California Department of Social Services. People give the community high marks - it has an average rating of 9.1 out of 10, making it the second highest rated in the city - and while memory care can cost more than regular senior living, there are possible programs like Medicare or Medicaid that may help, and the place runs as part of a continuing-care community so, even if seniors' needs change, they can usually stay put and get the care they need, all while still having basic fun and a bit of independence.

    People often ask...

    State of California Inspection Reports

    36

    Inspections

    5

    Type A Citations

    2

    Type B Citations

    6

    Years of reports

    14 Jul 2025
    Found no deficiencies after reviewing records and conducting on-site observations; observed clean, safe spaces, proper food storage, secured medications, and complete resident and staff records.
    • § 9058
    11 Apr 2025
    Investigated an allegation of care and safety concerns at the care setting during a complaint visit on 4-11-2025. An exit interview was conducted with the interim executive director.
    • § 9058
    11 Apr 2025
    Determined that the allegation that staff did not provide care and supervision on December 14, 2023, resulting in a resident’s death from injuries after a possible assault by another resident, was not supported by the evidence.
    29 Aug 2024
    Confirmed that a resident left the premises without staff supervision but was later found on grounds, with staff following established protocols and no deficiencies identified during the visit.
    • § 9058
    29 Aug 2024
    Found the allegation that a resident eloped from the premises; the resident was located on site and a physician determined they cannot safely leave unassisted. Staff followed the absentee notification plan, and no deficiencies were cited.
    29 Aug 2024
    Investigated a case in which a resident was restrained to change a soiled brief after several hours of refusing care; no injuries reported. Identified one deficiency.
    • § 87468.1(a)(6)
    30 Jul 2024
    Found no deficiencies and determined the home was clean, safe, and well maintained, with adequate food, functioning alarms and detectors, and medications stored securely. Reviewed staff and client records and identified that all required documents were present and in order.
    30 Jul 2024
    Confirmed that the facility was clean, well-maintained, and properly stocked, with safety features functioning and residents’ needs appropriately met, during the unannounced annual inspection.
    • § 9058
    29 Nov 2023
    Found a brief elopement by a resident with dementia who was located and returned unharmed, with evidence showing exit through a corner area without doors near the parking lot.
    29 Nov 2023
    Confirmed that a resident with dementia briefly eloped from the facility through a window that was later repaired, and staff had taken appropriate measures to enhance safety and monitoring.
    25 Oct 2023
    Found that a staff member humiliated and physically abused two residents during the evening of 09/05/2023, restraining one resident and pulling the other from a wheelchair. No injuries were observed, the licensee learned of the incidents on 09/06/2023, and the staff member resigned.
    • § 87468.1
    25 Oct 2023
    Investigated incidents of physical restraint and disrespectful treatment by staff towards residents with cognitive impairments, following reports of suspected elder abuse, and found that staff actions involved improper and abusive conduct towards the residents.
    • § 87468.1(a)(6)
    08 Sept 2023
    Found no deficiencies after an unannounced required annual inspection; the home was clean and safe, with functioning safety systems, proper food storage, medications secured, and staff/resident interviews indicating no licensing concerns.
    08 Sept 2023
    Confirmed that the facility was clean, well-maintained, and in compliance with safety and health requirements, with no deficiencies observed during the inspection.
    20 Mar 2023
    Found no evidence that neglect or lack of care and supervision caused multiple pressure injuries in a resident. Found no evidence that discharge medications were mismanaged or that the responsible party was not informed of changes in condition.
    20 Mar 2023
    Found that there was no evidence to support the allegations that a resident experienced neglect and multiple pressure injuries, that medications were mismanaged, or that the responsible party was not informed of the resident’s change in condition.
    25 Jul 2022
    Conducted an unannounced, required one-year visit and reviewed the agency file. Observed staff and residents during a brief tour and evaluated COVID-19 mitigation measures, including disinfection, screening protocols, and PPE use; no deficiencies cited.
    25 Jul 2022
    Reviewed the facility’s compliance with infection control measures during a routine visit and found no deficiencies.
    25 Jul 2022
    Found that the allegation that staff did not assist with drinking water, resulting in dehydration and death, was not supported by records. Found that the allegation that staff did not regularly inspect continence products was also not supported, as care plans and interviews showed ongoing assistance with continence care.
    14 Jan 2022
    Conducted an on-site visit to provide technical assistance and evaluate disinfection and screening protocols, including interviews and a walkthrough. Found no deficiencies were issued, and an exit interview was conducted.
    14 Jan 2022
    Confirmed that the Department's visit focused on evaluating disinfection and screening protocols, offering technical assistance and guidance without identifying any deficiencies.
    29 Oct 2021
    Investigated allegations that a resident was kept at the facility against their will, that medical care was not obtained for pain, that staff handled a resident roughly, that residents were not treated with respect, that staff yelled at residents, that access to the telephone was restricted, and that staff did not respect a resident’s wish to nap instead of attending group activities. Found insufficient evidence to support these allegations.
    29 Oct 2021
    Investigated whether a resident was kept against their will, received appropriate medical care, and was treated respectfully; found insufficient evidence to support that any resident was kept against their will or subject to mistreatment.
    21 Sept 2021
    Investigated a report that staff may have taken a resident to the bathroom with others at the same time; found no evidence to support that staff failed to respect resident privacy during toileting.
    21 Sept 2021
    Found insufficient evidence to prove the allegation that staff did not accord resident privacy during toileting. Interviews, records, and external input showed residents were assisted individually or in private settings as needed, and no privacy concerns were reported.
    23 Jun 2021
    Identified an AWOL incident involving a resident on June 19, 2021; the resident was located and returned safely within an hour after staff reported the incident to local law enforcement and family. Interviews indicated no injuries, and no deficiencies were observed.
    23 Jun 2021
    Reviewed safety measures after a resident went missing briefly in June 2021, confirming timely reporting and immediate retrieval, with enhancements made to door security and alarms; no deficiencies observed.
    18 Jun 2021
    Found no deficiencies after reviewing the file, touring the premises, and observing infection-control measures.
    18 Jun 2021
    Confirmed that all staff had current criminal record clearances, and observed adherence to infection control protocols during an unannounced visit, with no deficiencies noted.
    19 Mar 2021
    Delivered amended reports via a tele-virtual visit; no deficiencies identified or observed. Completed exit interview with the associate director.
    19 Mar 2021
    Reviewed and delivered amended reports to the facility during a virtual visit, with no deficiencies observed or cited. Conducted an exit interview with the Associate Director.
    02 Nov 2020
    Investigated an incident in which a resident was hit by another resident on October 30, 2020; interviewed the associate director, spoke with the resident, and toured the site. Found no deficiencies today.
    02 Nov 2020
    Reviewed an incident involving Resident 1 being injured after being hit by Resident 2, with interviews conducted and no deficiencies found during the visit.
    14 Oct 2019
    Reviewed that a staff member had been working without an authorized transfer request, resulting in a civil penalty being assessed against the licensee.
    07 Oct 2019
    Investigated allegations that staff failed to notice a change in Resident 1's skin condition, assist with hygiene, or maintain a clean environment; found no evidence supporting these claims.
    03 Oct 2019
    Investigated a resident incident from September 2019, and no deficiencies were identified during the follow-up visit.

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