Pricing ranges from
    $5,137 – 6,164/month
    1. Home
    2. Assisted Living
    3. California
    4. Newhall

    Santa Clarita Hills Senior Living

    24305 Lyons Ave, Newhall, CA, 91321
    4.4 · 209 reviews
    • Assisted living
    • Memory care
    For pricing and availability(510) 508-4507
    For the front desk(661) 338-5979
    AnonymousLoved one of resident
    4.0

    Clean caring community with caveats

    I toured the community and was impressed by the bright, remodeled, very clean facility with a homey feel and lovely valley views. The staff were outstanding - professional, friendly, attentive, quick to help, and excellent with move-ins and memory-care needs. There are lots of activities, restaurant-style dining, therapy services and inviting common spaces where residents seem engaged. Note that room sizes and pricing vary (some studios are small/pricey), and I observed occasional staffing turnover, slow service and construction disruption. Overall I felt confident this is a caring place where a loved one could thrive, but definitely tour to confirm fit and cost.

    Pricing

    $5,137+/moSemi-privateAssisted Living
    $6,164+/mo1 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.43 · 209 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      4.6

    • Staff

      4.6

    • Meals

      3.9

    • Amenities

      3.8

    • Value

      3.4

    Location

    Map showing location of Santa Clarita Hills Senior Living

    About Santa Clarita Hills Senior Living

    Santa Clarita Hills Senior Living sits at 24305 Lyons Ave in Newhall and offers a calm and home-like setting for up to 99 residents who need help with daily living, memory care, or a short stay after surgery or illness, and you'll find they do everything from assisted living to specialized memory care with secured areas for folks with Alzheimer's or dementia and even hospice or diabetes care if you need it. The place accepts cats and dogs, lets residents decorate their own suites, has pleasant private rooms and apartments, and comes with wheelchair accessibility, low sodium and low sugar meal plans, and nicely landscaped walking paths and gardens outside, so you see a bit of nature while living in a safe spot. Staff stick around 24 hours a day with a nurse always onsite and have experience in helping residents transfer with lifts if needed, helping people with bathing, personal grooming, dressing, medication reminders, and bathroom visits, and can handle folks who might wander or act out, using bracelet alarms, locked areas, and custom care plans, which can be important for loved ones who need extra attention due to memory loss or behavioral changes. Meals get prepared by an executive chef and served in a restaurant-style dining room, with room service available, and you'll also find an onsite beauty salon and barber shop, laundry service, and transportation for doctor visits or outings, so daily life gets easier for residents, and honestly people can just enjoy activities like art classes, cooking, trivia, Wii bowling, wine tasting, and devotional services onsite or offsite if that helps their spirit too. Community leadership, with decades in senior care, work alongside caring and welcoming employees, and the place offers a full calendar of activities that keep residents busy, engaged, and connected, whether through indoor commons, outdoor gardens, or group events, and the policy keeps the building smoke-free and drug-free, which matters for many families. Santa Clarita Hills Senior Living belongs to Pacifica Senior Living, a larger group that runs many communities and offers support and career training to its staff, which seems to lead to a positive working environment and caring attention for residents, and with a score of 8.4 from reviews, it shows folks often feel comfortable and supported there. The memory care is purpose-built and set apart in a secured building, so residents with exit-seeking or wandering tendencies stay safe, and there are individualized care plans for everyone, whether you need light touch help or ongoing supervision, and the community welcomes those who want to age in place, making it possible to get more care as needs change without having to move again. Housekeeping, maintenance, and all sorts of daily help come with the price, and the community's atmosphere is friendly, supportive, and works well for seniors who want a mix of independence, safety, and social opportunities, and if you want to know more or see pictures, their website at santaclaritahills.com explains the details.

    About Pacifica Senior Living

    Pacifica Senior Living, a division of Pacifica Companies (family-owned since 1978), was founded in 2008 and is headquartered in San Diego, California. Operating over 90 communities across 13-14 states with concentrations in California, Florida, and Arizona, Pacifica has grown to become the 13th largest overall senior care provider in the United States. The company ranks as the 5th largest memory care provider, 10th largest assisted living provider, and 21st largest independent living provider nationally, serving thousands of residents from coast to coast through their comprehensive care offerings. Pacifica's mission centers on creating a lifestyle of independence, security, and peace of mind for each individual and their family. The company provides personalized, compassionate care services through their signature Heartland™ Assisted Living and Legacies™ Memory Care programs, which focus on the individual while offering customized care plans that respect each resident's needs, preferences, and privacy. Their philosophy emphasizes striking a balance between assistance and independence, providing dignified and compassionate retirement experiences in environments that feel like home. Each community is managed individually, allowing for tailored support of unique resident profiles and communal character, with everything from scheduling to dining menus designed around residents' preferences. The company's specialized memory care programs demonstrate their expertise in dementia care. Their Legacies™ Memory Care program helps patients with Alzheimer's disease and other forms of memory loss feel safe and secure while providing memory-boosting activities. The innovative Amara Memory Support program creates welcoming and empowering environments that celebrate the essence of people rather than focusing on their diagnosis. Programming encompasses nine Focus Elements of Life: Recreation, Service, Spirituality, Movement, Sensory, Household Connection, Community, Exploration, and Creative Arts, delivered through stimulating activities including gardening, culinary adventures, musical experiences, creative artistic outlets, and mindfulness practices. Pacifica offers a comprehensive continuum of care including independent living, assisted living, memory care, respite care, skilled nursing, and adult day care services. All communities focus on promoting well-being by meeting care needs while facilitating social interactions, activities, and wellness programs. Despite recent financial challenges leading to the bankruptcy of one management entity affecting approximately 20 California facilities, the majority of Pacifica's nearly 100 communities continue operating, maintaining their commitment to advancing senior living and providing peace of mind to residents and families through warm, family-like communities where each resident receives individualized attention while maintaining dignity and independence.

    People often ask...

    State of California Inspection Reports

    76

    Inspections

    9

    Type A Citations

    13

    Type B Citations

    6

    Years of reports

    24 Apr 2025
    Found that this site was vacant and had ceased operation, with staff packing to vacate. Verified that a tour of all areas occurred and that resident information for relocation was reviewed.
    • § 9058
    04 Apr 2025
    Found that lawsuits reported in the media did not have a financial impact on any communities, residents, or staff, and there were no vendor issues. Found that changes in management were communicated to staff and residents with updated signage, the Bakersfield and Healdsburg lawsuits involved the former management company, not the operating entity, no other suits were pending against Pacifica entities, and documents were requested including a spreadsheet of facilities formerly managed by Pacifica, the management companies for each location, and letters notifying residents of the changes.
    • § 9058
    17 Apr 2025
    Found a weekly case management visit conducted to oversee closure; census was two, with one resident relocating on 04/18/2025 and the other still seeking placement by the closure date. Eleven staff remained on site; one cook was on duty for the two residents, with a plan to order meals for the remaining residents; closure is set for May 5, 2025; staff files were requested and a roster obtained; no health or safety concerns were noted; an exit interview was conducted.
    • § 9058
    08 Apr 2025
    Found that the allegation that a resident suffered multiple falls resulting in serious injuries occurred because staff failed to provide appropriate care and supervision.
    • § 1569.49(f)
    08 Apr 2025
    Found no health or safety concerns during the weekly case management visit for closure; census was six, with one resident at skilled nursing.
    • § 9058
    07 Apr 2025
    Reviewed resident and staff records during a case-management visit; administrator designated a staff member to sign off and agreed to email the requested documents by the stated deadline. An exit interview occurred.
    • § 9058
    03 Apr 2025
    Identified a census of eight residents, with one remaining at a skilled nursing facility; no health or safety concerns identified during the visit. Conducted an exit interview and obtained the roster.
    • § 9058
    24 Mar 2025
    Confirmed closure activities during a weekly case management visit. Census was 35, with 1 resident remaining at a skilled nursing facility; no health or safety concerns identified, roster reviewed, and exit interview conducted.
    • § 9058
    18 Mar 2025
    Confirmed a case management visit related to the closure, including a meeting with the executive director, a physical plant inspection, and collection of eviction notices. Recorded census at 37, with 2 residents in hospital; no health or safety concerns found; an exit interview was conducted.
    18 Mar 2025
    Found that residents received and signed the 60-day eviction notices; for those who moved out soon after, signed copies could not be obtained, but copies of signed notices were collected, indicating the allegation of not providing notice was not supported.
    11 Mar 2025
    Identified the closure of operations during a case management visit and met with the director to review the reasons for shutdown. Collected closure-related documents and current census data, spoke with staff and residents, and found no health and safety concerns at this time.
    04 Feb 2025
    Found safety systems in place, including interconnected smoke and carbon monoxide detectors and fire extinguishers, and observed properly furnished resident rooms and common areas. Noted that time constraints prevented completing a full review of resident, staff, and medication records, which was to be completed on-site.
    04 Feb 2025
    Determined that staff provided continuous supervision during the walking activity and found no evidence of improper supervision that would explain the injury. Found residents had access to planned activities, participated in various activities, and the activity schedule was posted and followed.
    24 Jan 2025
    Found the elevator working after it was repaired, and no further action was needed.
    14 Jan 2025
    Identified the allegation that an elevator was not operating, causing delays in staff-assisted transport to the lower level for activities and dining, creating a health and safety risk for residents.
    24 Sept 2024
    Determined Allegation 1 unsubstantiated and Allegation 2 unsubstantiated.
    24 Sept 2024
    Found that the complaint concerned one elevator not operating for about three weeks. Observed both elevators working during the visit, and noted the repair was completed on 09/18/2024.
    10 Aug 2024
    Found six residents living in a home with five bedrooms, two bathrooms, and one entrance in use, with safety measures including locked medications, hardwired interconnected smoke and CO detectors, and a fully charged fire extinguisher. Identified no health or safety hazards; the environment was clean and well-maintained, with adequate food and linens, safe hot water, and medications and first aid supplies securely stored.
    10 Aug 2024
    Confirmed no health and safety hazards found during the visit to the facility.
    17 Jun 2024
    Found safety, sanitation, and records in order: kitchen well-stocked, medications secured, detectors and fire extinguishers functioning, rooms clean with proper bathrooms, and resident and staff files complete, with no hazards noted.
    17 Jun 2024
    Confirmed that the facility met all necessary requirements and standards during the annual inspection conducted by the Licensing Program Analyst.
    21 May 2024
    Investigated the allegation that staff did not ensure activity calendars were updated and current; found insufficient information to support that claim. Observations and interviews showed calendars were up to date and activities occurred as scheduled.
    21 May 2024
    Reviewed allegation that staff did not keep activity calendars updated and current; found calendars were up to date and residents confirmed activities were being followed as advertised.
    • § 87303(a)
    22 Feb 2024
    Found no evidence that staff did not treat a resident with respect. Interviews and observations showed staff would accommodate meal requests and changes upon request, and residents confirmed this.
    22 Feb 2024
    Investigated allegation of staff disrespect towards resident during mealtime; staff denied allegation and residents confirmed potential for alternative meal options when requested.
    13 Nov 2023
    Identified five bedrooms and two bathrooms; fire clearance for two non-ambulatory and four bedridden residents, while six non-ambulatory residents were occupying. Outdoor seating area with shade for residents and visitors; no pool; garage used for storage; cleaning supplies and toxins locked away; kitchen stocked for two days perishable and seven days non-perishable, with frozen foods properly stored; knives locked; living and dining areas neat; temperature 75°F; smoke and carbon monoxide detectors hardwired, interconnected and operational; fire extinguisher near dining area, full and last purchased on 09/22/2023.
    13 Nov 2023
    Confirmed the facility's compliance with safety requirements, including proper food storage, furniture maintenance, and emergency equipment functionality.
    23 Mar 2023
    Investigated Allegation 1 about delayed responses after call buttons were pressed, with residents reporting waits of up to about 45 minutes, especially at night. Investigated Allegation 2 about medication administration, finding that one resident largely self-administered medications after a medical assessment, with staff administering the other medications.
    • § 87468.1(a)(2)
    23 Mar 2023
    Identified a fall on 03/10/2023 involving a resident that was not reported to Licensing and for which no incident report was submitted.
    23 Mar 2023
    Confirmed that staff did not assist resident in a timely manner after a fall and that there were concerns about medication administration.
    08 Feb 2023
    Found comprehensive infection-control measures in place, including entry screening, posted masks and signage, adequate PPE stock, secure medications, and complete resident and staff records; no health and safety hazards were noted during the visit.
    08 Feb 2023
    Confirmed no health and safety hazards during the visit, with proper infection control practices observed in place. Residents and staff files reviewed were found to be complete and updated.
    24 Jan 2023
    Found that the responsible party requested the resident's medical records on 01/12/2023, with partial delivery on 01/16/2023 and full delivery on 01/18/2023.
    24 Jan 2023
    Confirmed that staff did not release resident's records to authorized representative in a timely manner.
    10 Jan 2023
    Identified the allegation that staff did not properly maintain a resident restroom. Record reviews showed a leak and a clogged sink in a resident's room were acknowledged by maintenance and addressed, while some staff and the reporting party claimed concerns were raised repeatedly without timely action.
    10 Jan 2023
    Confirmed staff did not properly maintain resident restroom, as a leak was reported and sink was clogged but eventually resolved after multiple complaints.
    26 Oct 2022
    Identified that a fall on 02/16/2022 involving a resident was not reported to the Department, and the ED stated no incident report was filed. Conducted an exit interview and issued rights.
    • §
    26 Oct 2022
    Investigated an allegation that one resident shoved another into a wall causing a head injury and that another resident assaulted a third; interviews and records could not confirm the events. Found that staff did not inform the resident’s family about the incident, and a separate fall involving a resident resulting in hospitalization was not reported to the licensing agency.
    26 Oct 2022
    Identified deficiencies in reporting a fall incident and failure to file an incident report as required by regulations.
    • §
    03 Aug 2022
    Found compliance with regulations after inspecting the premises; five residents were present and appeared clean and well cared for, with furnished bedrooms and secure storage for medications and records. Noted functioning safety systems (smoke/CO detectors and fire extinguisher), proper hot water temperature, adequate food supplies, and dementia safeguards discussed.
    03 Aug 2022
    Confirmed compliance with regulations during a site visit at the facility.
    21 Jul 2022
    Identified applicant and administrator and verified their understanding of California Code Title 22 regulations during COMP II, covering operation, admission policies, staffing and training, restrictive health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
    21 Jul 2022
    Confirmed understanding of regulations and policies during inspection.
    05 Apr 2022
    Investigated four allegations, including meals coordination with insulin, timely staff response, availability of activities, and freedom to choose health care providers. Found insufficient information to verify any of the four allegations.
    05 Apr 2022
    Investigated two complaints about a resident’s care; the first involved a possible medication overdose and drugs in the resident’s system, the second claimed unmet laundry, medication, hygiene, and nutrition needs—both UNSUBSTANTIATED. No health and safety hazards were noted.
    05 Apr 2022
    Allegations of resident overdose and failure to meet resident's needs were investigated during a visit to the facility. No health and safety hazards were found.
    • § 87303(a)
    30 Mar 2022
    Found that the rent increase allegation of eighty-four percent for a resident could not be supported; records showed only additional charges for tray service, which are described as an extra fee in the admissions agreement. Found that the claim of filthy showers with feces on the floor was not supported; observations and interviews indicated shower floors were clean.
    30 Mar 2022
    Reviewed complaint allegations regarding staff not following admission agreements and failing to properly maintain the facility. Insufficient evidence to support the allegations at this time. No health and safety hazards noted.
    11 Mar 2022
    Found that the allegations regarding hydration, timely medical attention, and monitoring after a stomach illness were reviewed. Records and interviews showed the resident became ill on 12/28/21, was checked on 12/28 and 12/29, and was hospitalized on 12/30, with no evidence of abuse or neglect found.
    11 Mar 2022
    Found insufficient evidence to support allegations of inadequate monitoring, failure to seek timely medical attention, and failure to ensure hydration of resident.
    25 Feb 2022
    Investigated allegations that an administrator overcharged a resident in retaliation and extorted money for tray services. Found that the only additional charges beyond shelter costs and late fees were tray service fees, and that the Admissions Agreement was signed in all required sections by the resident's responsible party, which allows an additional dining services fee with proper approvals; no health and safety hazards noted.
    25 Feb 2022
    Interviewed Administrator regarding allegations of overcharging residents. Discovered no evidence to support claim. Confirmed proper documentation was signed by resident's responsible party. No health or safety hazards observed during visit.
    24 Jan 2022
    Found neglect led to a resident’s multiple falls, and another fall caused an injury due to insufficient monitoring.
    24 Jan 2022
    Confirmed neglect allegation of resident falling multiple times, resulting in injury, due to lack of close supervision and updated care plans. No other hazards observed.
    17 Nov 2021
    Found that the resident's records were not provided to the authorized representative within the required time frame due to administrative procedures. The Executive Director acknowledged awareness of the request.
    08 Dec 2021
    Found entry screening in place with staff wearing masks and infection-control signs posted; PPE stocked and sanitizing supplies available. Observed clean living and dining areas, secured medications, functioning safety devices, and current occupancy of 19 non-ambulatory and 4 hospice residents.
    08 Dec 2021
    Conducted a thorough inspection of the facility, which was found to be in compliance with all required infection control protocols, safety measures, and operational standards.
    17 Nov 2021
    Confirmed inadequate response to request for resident records.
    09 Nov 2021
    Identified deficiencies included five non-working exits out of eleven (three egress and two wandering guard system exits), inadequate supervision after an aggressive verbal altercation, and three exits not shown on the site sketch.
    • § 87705
    • § 87208
    • § 87705
    09 Nov 2021
    Identified deficiencies in exits, supervision after altercation, and lack of exits on facility sketch during the visit.
    • § 1569.269
    15 Oct 2021
    Investigated allegation that staff failed to note a change in a resident's medical condition before hospitalization; interviews and medical records indicated that once staff became aware, proper steps were taken and no neglect was identified.
    15 Oct 2021
    Confirmed that facility staff responded appropriately after becoming aware of a resident's medical condition, leading to the allegation being unsubstantiated.
    14 Oct 2021
    Identified safety deficiencies after a case-management visit, including five non-working exits and wander-guard detectors not recognizing a resident with dementia who eloped, and a second incident where two residents had a physical altercation with delayed staff response.
    14 Sept 2021
    Found that during an unannounced joint complaint visit, investigators met with the executive director, toured bedrooms and common areas, and reviewed a resident’s files; could not verify the specific allegation that a resident could leave unassisted, and no health or safety hazard was observed.
    14 Oct 2021
    Reviewed incidents of elopement and physical altercation among residents, deficiencies identified in facility's operation.
    14 Sept 2021
    Found insufficient evidence to support the allegation that staff neglect caused a resident’s death. Medical records and staff interviews were reviewed to reach this finding.
    14 Sept 2021
    Identified hazards including a missing garbage chute door creating a tripping hazard, room 117 with missing closet doors and a dirty bathroom floor, and hot water shut off preventing sanitary toilet use and handwashing.
    14 Sept 2021
    Conducted unannounced inspection, toured facility, interviewed staff and reviewed documents. Allegation unsubstantiated, no health or safety hazards found.
    • § 87463(a)
    • § 87464(d)
    23 Apr 2021
    Determined that an allegation that a staff member hit a resident was investigated. Interviews with the administrator and staff were conducted, the resident interview could not be completed due to cognitive abilities, and medical records plus internal notes were reviewed; no citations or deficiencies were issued.
    23 Apr 2021
    Confirmed incident of a bruise on a resident's face allegedly caused by staff hitting the resident was investigated, with staff member removed from working with the resident. No citations issued.
    30 Mar 2021
    Confirmed COMP II was completed by the applicant and administrator via telephone, with identification verified and understanding of Title 22 confirmed. Found the discussion covered licensing requirements, resident populations, staff and applicant qualifications, program policies (abuse, admission, medication management, incident reporting to CCL, and restricted conditions), grievances and community resources, physical setup and food service, and a review of required documents such as criminal background clearance, health and fire clearances, First Aid/CPR certificate, administrator certificate, financial verification, pre-licensing inspection, compliance history, and property control.
    30 Mar 2021
    Confirmed successful completion of Component II during inspection at CAB.
    02 Mar 2020
    Inspection found no deficiencies, with proper safety measures in place, including functioning smoke detectors and fire extinguishers, in resident rooms.
    • § 87307
    • § 87307
    14 Feb 2020
    Verified removal of an individual with a non-exemptible conviction from the personnel roster during a visit with the Executive Director.
    28 Jan 2020
    Reviewed allegations of meal provision, staffing, and food quality, finding all claims unsubstantiated based on staff and resident interviews and observations.
    18 Dec 2019
    Identified multiple pressure injuries on a resident, leading to a substantiated allegation and an immediate civil penalty.
    • § 87468.2(19)

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