Villa Serrano Care Home

    11937 Cohasset St, North Hollywood, CA 91605
    • Assisted Living

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    5.00·(1)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

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    Location

    Map showing location of Villa Serrano Care Home

    Villa Serrano Care Home is located at 11937 Cohasset St, North Hollywood, CA, 91605.

    About Villa Serrano Care Home

    Carries Care Villa is a licensed Residential Care Elderly facility located in North Hollywood, CA, dedicated to providing care and support for seniors in a comforting and home-like environment. This community is designed to cater to the unique needs of elderly individuals who require assistance with daily activities but do not need the intensive medical care offered by nursing homes. The focus at Carries Care Villa is on the well-being, safety, and quality of life of its residents, ensuring that families have peace of mind knowing their loved ones are cared for with respect and dignity.

    The team at Carries Care Villa is committed to creating a nurturing atmosphere where every resident feels valued. The facility emphasizes personalized care plans tailored to the specific needs and preferences of each individual. Assistance with daily living activities, such as bathing, dressing, grooming, and medication management, is provided compassionately and discreetly to support residents’ independence as much as possible. The goal is to foster an environment where seniors can maintain their dignity, build meaningful relationships, and enjoy their golden years.

    At Carries Care Villa, the ambiance is warm and inviting. Residents are encouraged to participate in group activities and social events that promote engagement and companionship. Nutritious meals are thoughtfully prepared and served in a communal setting, fostering a sense of community among residents. The staff understands the importance of both mental and physical stimulation, so activities are designed to meet a variety of interests and abilities, ensuring that everyone can find ways to stay active and involved.

    While Carries Care Villa does not accept Medicare as payment for its services, it stands as a vital resource for families looking for a cost-effective, non-acute care option for their loved ones. Choosing to reside at Carries Care Villa often means that seniors can enjoy the comforts of a residential environment with the added assurance of attentive care. The dedicated staff and thoughtfully curated services make Carries Care Villa a trusted choice for senior care in North Hollywood, offering residents a safe, supportive, and fulfilling place to call home.

    People often ask...

    Villa Serrano Care Home offers competitive pricing, with rates starting at a cost of $5,074 per month.

    Villa Serrano Care Home offers assisted living and board and care.

    The full address for this community is 11937 Cohasset St, North Hollywood, CA 91605.

    No, Villa Serrano Care Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number197609782
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeCARRIES CARE VILLA INC
    EffectiveJune 24th, 2019
    View the official license record

    Inspection Reports

    16

    Reports

    11

    Type A Citations

    29

    Type B Citations

    4

    Complaints

    6

    Years

    16 Jun 2026Inspection
    Discovered multiple health and safety deficiencies across maintenance, storage, records, and resident care, including unsafe hot water, improper storage of chemicals and medications, unsecured items, missing resident records, and lack of activities. Civil penalties were assessed for one of the violations.
    • Type ACCR87303(e)(2)Maintenance and Operation
    • Type ACCR87309(a)(1)Storage of Disinfectants and Poisonous Substances
    • Type ACCR87309(f)Storage Space and Access - Unsecured Items
    • Type ACCR87465(h)(2)Incidental Medical and Dental Care Services
    • Type BCCR87412(c)(2)(C)Personnel Records - Training
    • Type BCCR87219(a)Planned Activities
    • Type BCCR87458(c)(1)(A)Medical Assessment - TB
    • Type BCCR87458(c)(5)Medical Assessment - Ambulatory Status
    • Type BCCR87355(d)Criminal Record Clearance
    • Type BHSC1569.153(d)Theft and Loss Program; Property Inventories
    • Type BCCR87555(a)General Food Service Requirements
    • Type BCCR87307(d)(4)Personal Accommodations and Services - Railings
    • Type BCCR87307(d)(6)Personal Accommodations and Services - Exits
    15 Apr 2026Inspection
    Identified that staff were not trained on proper use of a Hoyer lift, posing potential safety risk to residents.
    • Type B87411(d)(3)
    30 Mar 2026Complaint
    Investigated a complaint alleging staff did not timely assist residents with toileting needs. Interviews and file reviews were conducted to assess related health and care concerns.
    • Type B87101(c)(3)
    • Type B1569.2(c)
    • Type B87464(f)(1)
    17 Mar 2026Inspection
    Identified unsecured cleaning supplies in an unlocked staff room and a delay in submitting a resident incident report to licensing.
    • Type A87309(a)
    • Type B87211(a)(1)(D)
    05 Mar 2026Inspection
    Identified violations involving two staff not associated with the site for criminal record clearance and four residents missing hospice care plans.
    • Type A87355(e)
    • Type A87355(c)
    • Type B87633(b)
    24 Sept 2025Complaint
    Investigated the allegation that staff mismanaged a resident's medication. Found that medication was not administered according to physician's orders, with multiple missing pills and discrepancies in the medication log.
    • Type A87465(a)(4)
    24 Sept 2025Inspection
    Identified deficiencies related to medication handling training, inaccurate logging of centrally stored medications, and missing personnel records.
    • Type B87411(d)(4)
    • Type B87465(h)(6)
    • Type B87412(g)
    15 Sept 2025Inspection
    Identified a resident eloping from the home after alarms were turned off, with three exterior alarms non-operational, creating a safety risk. The incident highlighted concerns about monitoring of exits.
    • Type B87705(d)
    • Type B1569.312(a)
    27 Jun 2025Inspection
    Found multiple licensing deficiencies related to safety, residents' rights, and recordkeeping. Issues included an unlocked under-sink area with cleaning chemicals, a damaged toilet edge, clutter in bedrooms, missing signed personal rights and inventories, expired food items, and gaps in staff training and quarterly drills.
    • Type A87309(a)
    • Type B87303(a)
    • Type B87307(a)(2)(A)
    • Type B87468(b)(1)
    • Type B87555(b)(8)
    • Type B87463(e)
    • Type B1569.153(d)
    • Type B1569.625(b)(1)
    • Type B1569.695(c)
    13 Jun 2024Inspection
    Identified deficiencies included a bedridden resident not housed in the designated room without proper fire clearance and missing annual medical assessments for residents with dementia; a civil penalty was assessed.
    • Type ACCR87202(a)(2)
    • Type BCCR87705(c)(5)
    06 Dec 2023Complaint
    Investigated an allegation that a resident was refused back into the facility after hospital discharge.
    • Type A87468.2(a)(20)(a)
    10 May 2023Inspection
    Found compliance with safety, health, and care standards across living areas, records, medications, and infection control; no deficiencies cited.
    20 Oct 2022Complaint
    Investigated a complaint alleging inappropriate touching by staff, staff yelling at residents, and concerns about meal service and nutrition. Found no evidence to support these allegations.
    03 May 2022Inspection
    Observed infection control measures, including a central entry screening point and sanitation station, with areas clean and well maintained. No deficiencies were identified.
    11 Jun 2021Inspection
    Observed infection control measures in place, PPE readily available, and fire safety equipment up to date; no citations were issued.
    10 Mar 2020Inspection
    Investigated a serious incident where a resident left the facility unassisted despite medical reports indicating they could not do so, resulting in a citation being issued. Facility staff contacted authorities and the placement agency to assist in locating the resident.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Villa Serrano Care Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Villa Serrano Care Home directly. There is no cost for this service. We are compensated by the community you select.

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