I moved my mom here and I'm grateful - the staff (Narine, Olga and team) treat residents like family with compassionate, professional care, daily bathing, spotless airy rooms, and delicious home-cooked meals tailored to needs. They helped sort medications, worked with doctors and insurance, kept us informed, and even celebrated birthdays - my mom is happier and doing much better. Minor staffing/communication gaps were noted (occasional understaffing), but overall I highly recommend this warm, high-quality facility.
Consistently described as spotless, clean, and well-maintained
Home-cooked, gourmet-quality meals
Meals tailored to dietary needs and preferences
Strong medication management and coordination with doctors
Assistance navigating Medicare and insurance
Frequent communication with families and keeping them informed
Seamless hospital transfers and good clinical follow-up
Daily personal care (bathing, clean clothes) and dignity-focused care
Warm, welcoming atmosphere that makes residents feel at home
Private room options and decent-sized living spaces
Management and ownership (named staff) praised for involvement
Cons
At least one report of significant understaffing (one caregiver 24/7)
Promised overnight/wake staff not always provided according to one review
A UTI reportedly missed/delayed detection in one instance
Occasional poor communication/slow response reported by one reviewer
Affordability concerns and questions about VA benefit/financial arrangements
Some reviewers note minor operational 'kinks' and desire longer-term assessment
Summary review
Overall sentiment across the reviews is strongly positive with many reviewers praising Eternal Life Assisted Living for compassionate, respectful, and personal care. The majority of comments emphasize that staff treat residents like family, show genuine concern for residents' dignity, and go above and beyond normal expectations. Multiple reviews explicitly call out specific staff members and administrators (e.g., Narine and Olga), noting that management is visible, involved, and responsive in providing a warm, home-like environment.
Cleanliness and the physical environment are recurring strengths. Numerous reviewers describe the facility as spotless, airy, well-maintained, and free of odor. Rooms and communal spaces such as a TV room are described as comfortable and homey; private room options and decent-sized rooms are noted positively. Reviewers repeatedly highlight that Eternal Life appears new or freshly maintained, reinforcing perceptions of a high-quality living environment.
Dining is a standout theme. Many reviews praise the home-cooked and even gourmet-quality meals, with specific mention that food is tasty and meals are tailored to residents’ dietary needs. Celebratory touches such as birthday parties were mentioned, contributing to a sense of community and personalized attention. Several family members contrasted Eternal Life's food favorably against other facilities, and multiple reviewers reported that their loved ones particularly enjoy the meals.
Clinical and care coordination aspects are also cited as strengths. Multiple reviewers note that medication management is handled well — staff work with doctors to reconcile medications and eliminate duplicates. There are positive reports of assistance with medical appointments, monitoring residents’ conditions, and smooth transfers from hospitals. One reviewer explicitly appreciated staff help navigating Medicare and insurance, indicating administrative support beyond direct caregiving.
Daily personal care and dignity are emphasized: reviewers mention daily bathing, clean clothing, and respectful treatment. The tone across most reviews suggests that residents are encouraged to flourish and appear happier or improved after moving in, with several family members saying their loved ones are doing much better and they are grateful for the placement.
Despite the overwhelming positive pattern, there is a notable negative outlier that introduces important caveats. One reviewer reports severe understaffing — citing only one caregiver on duty 24/7 and promised overnight/wake staff not being provided — and describes a failure to detect a urinary tract infection and poor communication/response from staff. That account was strong enough to result in a "would not recommend" conclusion from that reviewer. Several other reviews mentioned minor kinks or the need for a longer-term assessment, and affordability/benefit coverage (including potential VA benefit applicability) was raised by some families as a concern.
Taken together, the reviews portray Eternal Life Assisted Living as a warm, clean, and well-managed small facility with strong food, attentive caregiving, and good medical coordination in most cases. However, there is at least one report of critical staffing and communication failures; this introduces variability and suggests that prospective residents and families should verify current staffing levels, overnight coverage policies, infection-detection protocols, and financial/benefit arrangements before committing. The dominant pattern is highly positive, with many strong recommendations and praise, but the single negative account is sufficiently specific to merit direct questions during a tour or intake discussion to ensure the facility meets an individual resident's clinical and supervision needs.
Location
About Eternal Life Assisted Living
Eternal Life Assisted Living is a residential care community designed to support seniors in a comfortable and nurturing environment. The community places a strong emphasis on providing nutritious and delicious meals for residents. Chefs and dedicated meal planners ensure each dish offers the right balance of vitamins and minerals, using quality ingredients to create meals that are both flavorful and wholesome. Dining at this community is not just about sustenance, but also about enjoyment and fostering a sense of anticipation for each meal.
The living arrangements at Eternal Life Assisted Living are thoughtfully designed to cater to differing needs, offering both private and semi-private rooms. This flexibility allows residents to choose the type of accommodation that best suits their preferences and comfort levels. The setting supports both individuals seeking privacy and those who value companionship. The overall environment within the home is crafted to make residents feel safe, at ease, and truly at home.
A hallmark of Eternal Life Assisted Living is its vibrant activities program, developed to engage residents physically, socially, mentally, and emotionally. The community goes above and beyond to ensure a diverse range of activities is available, encouraging residents to remain active and engaged while fostering strong social connections. These programs are integral to improving quality of life and nurturing a sense of belonging and fulfillment among those who live there.
The staff at Eternal Life Assisted Living are known for their helpfulness, joyfulness, and kindness. The culture within the community is rooted in friendliness, making it a welcoming and cheerful place for both residents and visitors. This spirit of warmth is apparent in daily interactions, contributing significantly to the positive atmosphere throughout the home. Residents and their families can feel confident knowing that compassionate support is always available when needed.
Eternal Life Assisted Living welcomes pets, recognizing the important role that animals can play in their residents' lives. Allowing pets provides an additional layer of comfort and companionship, enhancing the home-like environment and supporting emotional well-being. With its professional caregivers, engaging activities, nutritious dining, and a friendly atmosphere, Eternal Life Assisted Living is committed to enriching the lives of its residents every day.
People often ask...
Eternal Life Assisted Living offers competitive pricing, with rates starting at a cost of $4,916 per month.
Eternal Life Assisted Living offers assisted living and board and care.
The full address for this community is 7931 Varna Ave, Panorama City, CA, 91402.
Yes, Eternal Life Assisted Living offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
27
Inspections
7
Type A Citations
2
Type B Citations
6
Years of reports
19 Jun 2025
19 Jun 2025
Confirmed fire clearance was approved on 04/04/2025 and six bedridden bedrooms were approved for use; all deficiencies were cleared. CAB will notify when the license is approved.
§ 9058
27 May 2025
27 May 2025
Identified health and safety deficiencies on the premises, including missing grab bars and shower curtains in bathrooms, missing hand-washing signs, missing dressers in rooms 1, 5, and 6, missing refrigerator/freezer thermometers, and insufficient linens, with the ADU not accessible to residents. Fire clearance was approved for six bedridden rooms, but pre-licensing remained incomplete with a follow-up by 06/01/2025.
§ 9058
09 May 2025
09 May 2025
Found no residents present during an unannounced visit; the last resident left in October 2024 and there are plans to keep the home open with potential admissions next year. Found the interior in good condition with functioning smoke and carbon monoxide detectors, a fully charged fire extinguisher, and proper postings; LIC500 and liability insurance were reviewed, and no citations were issued.
§ 9058
20 Mar 2025
20 Mar 2025
Identified no health or safety hazards during an unannounced visit. Areas and equipment were in good condition, records were in order, medications were securely stored and accurately documented, and no citations were issued.
06 Nov 2024
06 Nov 2024
Confirmed identity verification and understanding of Title 22, with Component II completed and advised to email a signed form with photo ID.
Reviewed and confirmed understanding of operation type, client populations, staff qualifications and responsibilities, applicant and administrator qualifications, program policies (abuse, admission agreement, medication management, incident reporting), grievances and community resources, physical plant and food service, and required documents (criminal record clearance, health screening, fire clearance, First Aid/CPR, administrator certificate, financial verification, pre-licensing inspection, compliance history, and control of property).
04 Dec 2024
04 Dec 2024
Found pre-licensing complete with no deficiencies; fire clearance for six residents approved, and safety features, living spaces, kitchen and bathrooms were found satisfactory.
09 Jul 2024
09 Jul 2024
Investigated two allegations: the first that staff over medicated a resident; records showed medications matched physician orders and the suspected med was removed after concerns were raised, with a family member later noting the resident returned to normal.
Investigated the allegation that staff did not ensure the phone was answered; interviews and a test call indicated the line was answered and audible, and the resident’s representative stated communication with the care setting remained satisfactory.
09 Jul 2024
09 Jul 2024
Reviewed allegations of staff over medicating a resident and not answering the facility phone. No evidence found to support the claims.
16 May 2024
16 May 2024
Identified deficiencies in medication documentation, with one bottle exceeding the stated amount and incomplete central medication records. Other areas were generally in order, including kitchen safety, bedrooms, bathrooms, and infection control.
16 May 2024
16 May 2024
Identified deficiencies in infection control and medication management during the inspection. Other areas, such as kitchen, bedrooms, bathrooms, common areas, and record keeping, met regulatory standards.
§ 87465(h)(5)
28 Mar 2024
28 Mar 2024
Identified an unannounced annual visit with most health and safety measures in place and the administrator’s certification active. One deficiency was cited for inoperable auditory devices on all resident bedroom doors that lead to the outside.
28 Mar 2024
28 Mar 2024
Identified deficiencies in various areas of the facility, such as inoperable auditory devices and a missing emergency exit sign.
§ 87303(a)
17 Aug 2023
17 Aug 2023
Investigated and found insufficient evidence to support that staff charged a resident more than the agreed rate. The individual was found to be a tenant in a separate living unit behind the property, not a resident of the site, and the administrator denied the allegation.
17 Aug 2023
17 Aug 2023
Identified a staff member who worked without fingerprint clearance or proper association to the site. Also identified that an independent living unit accepted a resident needing daily help, misrepresented the arrangement, and a July hospitalization was not reported within seven days; civil penalties of $500 were assessed.
§ 1569.58(2)
§ 87355(e)(1)
§ 87211(a)(1)
17 Aug 2023
17 Aug 2023
Investigated an allegation of billing a resident more than the agreed rate and determined there was not enough evidence to prove the alleged violation occurred, as the individual in question was a tenant in an independent living unit rather than a resident.
14 Jun 2023
14 Jun 2023
Investigated allegation that a 60-day eviction notice was not provided to a resident; evidence gathered did not prove the claim, and statements about potential closure did not establish a requirement for such a notice.
14 Jun 2023
14 Jun 2023
Identified that one resident did not receive three baths per week as required by the admission agreement, and no bathing log or schedule was available to verify bathing frequency. Noted staff smoked outside during breaks with the door kept closed, while the interior environment remained comfortable and generally clean, and no resident concerns were raised.
14 Jun 2023
14 Jun 2023
Confirmed lack of consistent bathing for residents based on admission agreements, while allegations of staff smoking on premises and failure to provide comfortable environment were unsubstantiated.
§ 87464(f)(4)
23 May 2023
23 May 2023
Found readiness for licensure after a pre-licensing visit, with a dementia program included and a hospice waiver requested for four residents. A fire clearance was approved, and safety features, room setups, and supplies met required standards; no corrections were needed at this time.
23 May 2023
23 May 2023
Conducted pre-licensing visit to a new facility, ensuring compliance with safety and health regulations.
11 May 2023
11 May 2023
Confirmed identity verification for the applicant and administrator and their understanding of licensing laws, with LIC 809 signed and a copy of photo ID on file. Outlined Guardian account setup for roster management and the Live Scan process for new staff, including how to start applications, PIN requirements, and notification steps.
11 May 2023
11 May 2023
Confirmed understanding of licensing laws and regulations during the inspection, including facility operation, admission policies, staffing requirements, emergency preparedness, and complaints reporting.
28 Feb 2023
28 Feb 2023
Found the site clean and safe, with furnished and well-lit resident bedrooms, comfortable temperatures, and secure storage for medications and cleaning supplies. PPE was available, safety devices functioned, and no deficiencies were observed.
28 Feb 2023
28 Feb 2023
Confirmed cleanliness, maintenance, and safety of various areas in the facility during inspection, including bedrooms, restrooms, kitchen, common areas, and outdoor space. Infection control practices were found to be in compliance.
23 Feb 2022
23 Feb 2022
Found no deficiencies observed; infection control measures were adequate, including entry symptom screening, PPE availability, and cleaning protocols. Premises appeared clean, safe, and well maintained with secure storage of hazardous items and functioning safety devices.
23 Feb 2022
23 Feb 2022
Confirmed cleanliness, safety, and infection control practices at the facility during a routine annual visit.
20 Nov 2019
20 Nov 2019
Visited facility found no residents in care, licensee surrendered license effective 12/1/2019. No deficiencies cited.