Pricing ranges from
    $5,783 – 7,517/month

    Gables of Ojai

    701 N Montgomery St, Ojai, CA, 93023
    4.2 · 24 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Compassionate staff, inconsistent care, costly

    I moved my mom here and overall I'm pleased - the staff are caring and professional, the grounds and dining room are beautiful, and there's a vibrant calendar of activities that she enjoys. That said, the building feels older and expensive, care can be inconsistent (nights and midday meal timing), management is at times unresponsive, and I've seen worrying kitchen hygiene and safety lapses. I get peace of mind from the compassionate caregivers and active programing, but I'd recommend confirming staffing levels, hygiene practices, and 24/7 care availability before committing.

    Pricing

    $5,783+/moSemi-privateAssisted Living
    $6,939+/mo1 BedroomAssisted Living
    $7,517+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.21 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.2
    • Meals

      3.4
    • Amenities

      3.9
    • Value

      3.2

    Location

    Map showing location of Gables of Ojai

    About Gables of Ojai

    Gables of Ojai sits on eight acres with gardens, walking paths, and landscaped grounds, which really make it feel like a peaceful place to live, and it's been around for over 60 years as a family-owned community. The community offers several levels of care, such as independent living, assisted living, memory care, short-term respite stays, and even special needs care. The staff, including licensed nurses and long-serving caregivers, are there 24 hours a day to help with things like medications, bathing, dressing, and mobility, and you'll find many have over 15 years of experience, which can make things more reassuring for families. For folks living with memory loss or dementia, there's a separate, fully secured Alzheimer's and memory care building, and the team uses bracelets with alarms and other technology to prevent wandering, so people who tend to walk off or act out physically can still get the care they need safely.

    The campus itself feels inviting, with indoor and outdoor places to gather, a library, fitness room, club room with fireplace, game room, and even a piano or organ for music, plus things like a heated pool and Jacuzzi, which people often enjoy for water aerobics and stretching, and there's a spa and sauna right on site, which isn't something you see everywhere. Residents can take part in group classes like Mah Jong, arts and crafts, yoga, and movie nights, and there are regular field trips, community service events, and educational lectures, including intergenerational activities and programs for those who like to get involved with pets or help out in the community. Meals are cooked by chefs and served both in a restaurant-style dining area or through private dining, guest meals, or room service if someone wants to eat quietly, with options for people who need gluten-free, vegan, low sodium, or diabetic diets.

    People who like to keep busy can join lifelong learning programs, trips to the theater, concerts, card games, music groups, or fitness and wellness checks that go on through the week. The campus is designed so people can walk, sit outside, or relax in one of the many community rooms. There's a focus on independence and privacy but always with help nearby, like reminders or hands-on help with grooming or toileting if it's needed, and you'll find staff can help with transfers, even for those who need a lift or two caregivers at a time. Extras like laundry service, beautician, barber shop, concierge services, and transportation for errands or appointments are all available, with both free rides and paid options, and residents who have pets can usually bring their dog or cat, with help for pet care when needed.

    The Gables of Ojai doesn't require long-term leases or big buy-in fees, with a choice of studio or one-bedroom apartments, and the community tries to accommodate many needs, whether someone pays privately, uses veteran's benefits, social security, or insurance. Bereavement services, devotional gatherings onsite and offsite, hospice care, and respite support for families are also part of the services offered, along with visits from specialists like podiatrists, physical therapists, and more, and for those who want to stay active, the event calendar is full of music, crafts, shopping trips, and social gatherings like happy hours, teas, and holiday events. The whole place is set up so older adults can live as independently as they like while knowing there are people around to help, and the sense of privacy and dignity is always respected.

    People often ask...

    State of California Inspection Reports

    35

    Inspections

    7

    Type A Citations

    6

    Type B Citations

    5

    Years of reports

    25 Oct 2024
    Found no deficiencies observed during the annual visit; required postings, infection control, operational plan, and safety features were in place, and a follow-up was planned to finish reviewing records and medications.
    07 Aug 2024
    Investigated an allegation that staff did not follow medication disposal procedures and found that meds listed as destroyed were still stored in the medication room. Found the kitchen sinks draining properly with no drain problems observed.
    07 Aug 2024
    Investigated the improper disposal of medications, finding that medications marked as destroyed still remained in storage; also reviewed a sink issue but found no current maintenance problems.
    03 May 2024
    Found that the allegation that staff retained a resident requiring a higher level of care was unsubstantiated at this time, based on interviews and file reviews showing the resident had a 24-hour private caregiver not affiliated with the home and ongoing communication with the physician and the responsible party. Administrator noted signs of higher care needs and that the physician and responsible party were informed and involved in addressing the resident's care.
    03 May 2024
    Investigated a self-reported death after a scooter collision on 04/27/2024, with death on 04/28/2024. Interviews and file review identified the resident as independent and able to leave unassisted, with records showing no change in condition since admission; no citations were issued.
    03 May 2024
    Investigated the allegation that staff were retaining a resident who required a higher level of care, finding that the resident's medical needs were appropriately addressed and that communication with the resident's physician and responsible party was ongoing.
    • § 87465(i)
    08 Feb 2024
    Found no unusual/serious incident report submitted for a resident's rib fracture from November 2023, and several other incident reports for that resident had not been sent to CCL; an SIR was requested.
    • § 87211(a)(1)
    08 Feb 2024
    Reviewed documentation showing that incident reports for a resident's rib fracture had not been properly submitted, and noted that no serious incident report had been received by the licensing agency regarding the injury.
    18 Oct 2023
    Found overall compliance with infection control, safety, resident care, and record-keeping, including medication management and disaster preparedness. Found administrator’s license expired in September 2023 with renewal submitted and pending, some staff trainings not meeting exact hours or required topics, and the annual fire safety inspection in progress.
    18 Oct 2023
    Confirmed that the facility met state requirements for infection control, safety, staffing, resident records, and food service, with appropriate procedures and documentation in place. It provided a safe, clean environment with adequate staffing, activities, and medical support for residents.
    09 Oct 2023
    Identified unsafe storage when alcohol bottles, a toolbox with tools, and cleaning products were found unsecured in areas accessible to residents. Cited deficiencies for these conditions.
    09 Oct 2023
    Identified rodent activity with droppings in the main kitchen and a memory care dining area, and observed several food storage issues such as opened containers, undated items, and uncovered meat. Observed kitchen staff check temperatures and practice proper food handling, residents reported satisfaction with meals, and no ongoing odor or carpet-cleaning concerns were evident at the time.
    • § 87555(b)(8)
    • § 87555(b)(27)
    09 Oct 2023
    Found that alcoholic beverages, a variety of tools, and cleaning supplies were stored in unlocked cabinets and accessible areas within the memory care unit, posing safety concerns.
    31 Jul 2023
    Found four of five staff lacked the required dementia-training hours. Found ongoing PCP involvement in medical needs and medication management, no evidence of medication errors, insufficient evidence that supervision failed to prevent elopement, and that resident records were provided and calls were returned.
    31 Jul 2023
    Reviewed staff training records and resident files, and found that staff were not fully trained on dementia care as required, and identified issues with meeting some residents' medical needs and proper medication management, while other allegations such as resident elopement, record sharing, and communication were unsubstantiated.
    • § 87705(f)(1)
    26 Jul 2023
    Found insufficient evidence to support that staff failed to meet residents' incontinent needs or hygiene and grooming needs. Found no evidence that residents were isolated, that staffing was inadequate, or that rooms were malodorous or not kept clean.
    26 Jul 2023
    Reviewed, all residents appeared well cared for, with no evidence found of staff failing to meet incontinent, hygiene, or grooming needs, or isolating residents; staffing levels, cleanliness, and room conditions were maintained appropriately, and no odors or unclean conditions were observed.
    • § 1569.626(a)(1)
    19 Oct 2022
    Found that the allegation that Resident 1's phone lacked the same features as others was not supported; the room phone was on a separate line, not integrated with the main system, with speed-dial numbers preprogrammed to assist. Some residents could reach others by extension while others could not and required front-desk transfers, and moving Resident 1 to a different room was offered but declined.
    19 Oct 2022
    Found comprehensive infection-control measures were in place at the site, including entry screening, PPE, isolation capability, and ongoing training. Identified staffing concerns: one staff member currently working without proper association to the site and another lacking criminal background clearance; deficiencies were cited.
    19 Oct 2022
    Reviewed infection control protocols and screening procedures, confirming compliance with current health guidelines, but identified staffing deficiencies related to staff having incomplete criminal background clearances.
    09 Jun 2022
    Investigated the allegation that staff did not assist with medications as prescribed and found that a family member administered PRN medications per instructions, while staff documented administrations and medication orders were followed.
    09 Jun 2022
    Found that staff assisted a resident with prescribed medications and that family members, who are also POA, provided and discussed medication management, with no violations identified regarding medication assistance.
    • § 87819(d)(1)
    • § 87819(d)(2)
    10 Mar 2022
    Investigated the allegation that staff did not notify the resident's authorized representative of medical appointments. Found that the authorized representative was not notified of all medical appointments.
    10 Mar 2022
    Found that staff did not notify the resident's authorized representative of all medical appointments.
    03 Mar 2022
    Found no indication that residents were left alone in the Gardens at night for about 10 minutes. Confirmed staff were scheduled to work the Gardens overnight.
    03 Mar 2022
    Investigation found no evidence that staff left residents alone in the memory care unit overnight for about 10 minutes. Interviews and staff records indicated residents were not left unsupervised during that time.
    27 Jan 2022
    Found that staff failed to supervise the resident on 1/23/22, resulting in elopement. The resident was located about three hours later in an unlocked car at a neighboring home and returned without injuries, with the physician noting the resident cannot leave unassisted.
    27 Jan 2022
    Investigated an elopement incident where a resident left the facility unsupervised and was found next door, confirming staff failed to adequately supervise the resident and that door alarms were functioning properly.
    19 Oct 2021
    Found that the administrator told the resident's authorized representative that licensing required 1:1 caregiving, which was not accurate; this was explained as based on the resident's inability to leave unassisted and the authorized representative's memory care refusal.
    • § 87207
    19 Oct 2021
    Investigated that the Administrator provided false information to a resident's authorized representative about mandated caregiving requirements, leading to a citation for the violation.
    • § 1569.269(9)
    07 Oct 2021
    Found no health or safety hazards observed during an unannounced visit, with noted compliance on cleanliness, safety features, and infection control practices. Observed a single entry with symptom screening, adequate PPE, secured storage for knives and cleaning supplies, a covered pool, and the ability to isolate if a COVID-19 case occurs, with visitors allowed indoors and outdoors.
    07 Oct 2021
    Confirmed that the facility's indoor and outdoor areas, including bedrooms, restrooms, common spaces, kitchen, and courtyard, were maintained in safe and sanitary condition, with appropriate infection control measures and safety protocols in place, and no violations were noted during the visit.
    • § 87464
    09 Sept 2021
    Found that a resident eloped from the building on 8/26/21 due to staff not supervising, with medical notes indicating the resident cannot leave unassisted. Observed an unlocked housekeeping room with cleaning products accessible to residents, and learned the administrator planned 1:1 caregiving until the resident moves to memory care on 9/13/21.
    09 Sept 2021
    Identified that staff failed to supervise a resident who eloped from the facility on 8/26/21, and found hazardous cleaning supplies accessible to residents in an unlocked room.
    20 Feb 2020
    Reviewed staff records and determined that several staff members lacked required annual and specialized training in areas including postural supports and dementia care.
    • § 87705
    • § 87464

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