Pricing ranges from
    $4,190 – 5,028/month

    Country Hearts Assisted Living

    7170 Lower Wyandotte Rd, Oroville, CA, 95966
    4.0 · 7 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Caring staff, concerning management issues

    I have mixed feelings. My grandmother was well cared for by sweet, caring staff in a small, homey house with friendly residents, home-cooked meals, holiday dinners, an on-site full-time nurse, regular medical visits and physical therapy - Carol Leonard was wonderful and my grandma regained independence and made friends. That said, I also heard and saw troubling management issues - attempted evictions during COVID, reports of neglect/starvation, incompetent care and heartless behavior from some administrators (Natasha), and alleged licensing problems - so while the caregivers are excellent, there are serious safety/management concerns; proceed with caution.

    Pricing

    $4,190+/moSemi-privateAssisted Living
    $5,028+/mo1 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.00 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.2
    • Meals

      3.3
    • Amenities

      2.0
    • Value

      4.0

    Location

    Map showing location of Country Hearts Assisted Living

    About Country Hearts Assisted Living

    Country Hearts Assisted Living sits in Oroville East, California, and you can find it at 7170 Lower Wyandotte Rd, where it offers both assisted living and board and care home services. The place feels small, holding up to 12 residents, so you get an intimate, comfortable setting that's homey and friendly, which folks tend to like, and there's a bit of peace in being among only a few people. Management is led by Director Carol Leonard, and the team focuses on giving residents help that fits each person's needs, so you'll see folks getting assistance with daily tasks and medical needs like diabetic care, incontinence care, non-ambulatory care, and even high acuity care staffing. There's always a push for everyone to feel like they belong, and staff provide support with compassion, dignity, and respect, staying attentive to whoever needs help.

    The place has both outdoor and indoor gathering spots, making it easy for folks to visit or take in some sun, and pets-dogs with weight limits-are allowed if you have one of those. Rooms come with wheelchair accessible showers, and vegetarian meals are available, so you've got some options. Country Hearts Assisted Living also takes in short-term, or respite, residents, and offers home health agency services and emergency help for seniors and people with disabilities. They also put effort into giving residents activities to keep bodies and minds well.

    They keep some useful resources on hand, like a health library with medication and medical test information, a legislative portal, and community resources links, along with interactive features like a symptom checker and behavioral health recovery learning centers, which some folks may find handy. Country Hearts gets recognition for a warm and positive atmosphere, and while the overall rating is 3.7 stars from a few reviews, one 5-star review from William Bynum highlights how much residents and families appreciate the care. Everything is set up to give residents comfort, safety, and dignity in a quieter, smaller environment rather than a large facility, and they keep a steady focus on helping seniors and folks with disabilities live well.

    People often ask...

    State of California Inspection Reports

    13

    Inspections

    3

    Type A Citations

    6

    Type B Citations

    4

    Years of reports

    05 Jan 2024
    Conducted an announced visit to check if any residents were present, facility empty, residents relocated. No deficiencies cited.
    04 Jan 2024
    No deficiencies cited during the visit; files returned to facility same day.
    19 Dec 2023
    Reviewed glucose testing history and Medication Administration Record for 1 resident - Unsubstantiated. Staff trained to assist with testing and access MAR properly.
    30 Aug 2023
    Confirmed lack of proper reporting of resident's fall and injury to responsible party. Residents not kept in safe, clean conditions unsubstantiated. Residents' fracture not due to lack of supervision unsubstantiated.
    • § 87211
    14 Aug 2023
    Investigated and found an allegation regarding staff not answering phone calls and inability to leave voicemails to be unsubstantiated due to lack of evidence. Confirmed that phone and internet services were operational, and voicemail issues were resolved during the visit.
    11 Aug 2023
    Conducted health and safety visit, no violations observed, no deficiencies cited.
    08 Aug 2023
    No deficiencies were cited during the visit, and proper care and procedures were observed throughout the facility.
    03 Aug 2023
    Confirmed no deficiencies during visit, medications stored properly, emergency plan reviewed, residents present during inspection.
    19 Jul 2023
    Discovered dim lighting in hallway, missing railing on deck, and need for weed abatement and general debris cleanup.
    • § 87303(d)
    • § 87307(d)(4)
    • § 80703(a)
    • § 87303(d)
    27 Jul 2022
    Confirmed no deficiencies during inspection of infection control domain, indicating substantial compliance.
    15 Jul 2022
    Confirmed neglect resulting in multiple pressure injuries, failure to seek timely medical attention after resident sustained a fall, neglect leading to malnutrition and dehydration, and fall resulting in injuries at the facility.
    • § 87615(a)(1)
    • § 87465(g)
    • § 87466
    • § 87463(b)
    08 Jul 2021
    Confirmed no deficiencies found during inspection, facility in compliance with infection control regulations.
    10 May 2021
    Investigated allegations of withholding pain medications and emotional abuse, found both to be unfounded. Confirmed residents received medications on time, and both residents and staff reported respect and dignity were maintained.

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