I've been a long-term resident since opening and overall give this beautiful, modern community a five-star thumbs up for professional, kind, and responsive staff, an immaculate building, terrific chef-driven meals, engaging activities, and strong memory-care leadership (Denise Wadkins was especially responsive) that eased my family's burden. Caregivers were sensitive and welcoming, residents seemed happy, and common areas felt peaceful and well maintained. That said, I've seen unevenness - occasional untrained or indifferent staff, turnover, some safety/medication and management/billing hiccups - so ask about staffing, incidents, and costs. I recommend this facility but advise families to verify current practices and safeguards before committing.
Immaculate, hotel-like, brand-new facility and interiors
Spacious, modern rooms (including larger models and joined studios)
Large bathrooms and many rooms with good/courtyard views
Well-maintained grounds and attractive courtyard with flowers
Friendly, professional, compassionate and attentive staff (many named staff praised)
Responsive, helpful point people during tours and admissions
Strong culinary program with executive/master chef and well-presented meals
Multiple dining venues and meal options (fine-dining feel, snack bar, cocktail lounge, private dining)
Room service for mail/packages and full-time receptionist
Extensive onsite amenities (exercise room, movie theater, large dining room)
Weekly activities, outings, and tailored programming
Housekeeping and laundry services with regular cleaning
Perceived safety features (gated entry, 24-hour care in memory care reported by some)
Onsite handyman and private driver available
Long-term residents report continuity of care and a strong community feel
Cons
Mixed and sometimes poor experiences with memory care (reports of neglect and inadequate care)
Serious safety incidents reported (falls, fractures, patients using rooms as bathrooms, alleged locked-in rooms)
Inconsistent staff performance and reports of high staff turnover
Management and administrative problems (paperwork errors, lost checks, slow/absent refunds)
Medication errors and reported ER visits linked to care lapses
Affordability concerns and unexpected/extra charges (e.g., forced move with additional cost)
Reports of only one nurse on duty at times and perceived understaffing
Some reviewers described staff as disinterested, rude, or untrained
Mixed reports on meal variety and memory-care meal quality/weight loss
Visitor restrictions and occasional limits on access
Construction or layout issues impacting views in some rooms
Inconsistent communication or knowledge about residents by some staff
Summary review
Overall sentiment across the review summaries for Oakmont of Riverpark is strongly mixed, with many reviewers praising the physical plant, dining, activities, and individual staff members, while a significant subset report serious concerns about memory care quality, safety, and management/administrative practices. The property itself consistently receives high marks: many reviewers describe a clean, hotel-like, brand-new facility with modern, spacious rooms (including larger models and joined studios), large bathrooms, and attractive views. Grounds and courtyards are repeatedly noted as well-maintained and pleasant. Amenities mentioned across reviews are extensive — exercise room, movie theater, large dining rooms, snack bar, cocktail lounge, private dining, and concierge-like services (full-time receptionist, room delivery for mail/packages, onsite handyman and private driver) — all contributing to an upscale, resort-like impression for many families and residents.
Dining is one of the most consistently praised areas. Multiple reviews name an executive/master chef (Tony) and describe meals as excellent, well-presented, and comparable to fine dining. Several accounts highlight attentive waitstaff, meal variety in the general assisted living dining venues, and special dining options such as private dining rooms for celebrations and room-service-like delivery for mail/packages. However, a few reviews indicate limited meal options or bland meals specifically for memory care residents, with one reviewer linking menu issues to weight loss.
Care quality and staff performance are the areas with the greatest divergence in reports. Numerous reviewers emphasize compassionate, professional, responsive caregivers and administrators, often naming specific staff (e.g., Gabby, Jennifer, Denise Wadkins, Ian Gadea, Ricardo, Matthew Girardot, Queena) and praising directors who guided families through the transition. Several long-term residents and families report strong, reassuring partnerships with memory care staff, weekly activities that were engaging, and attentive hands-on assistance with bathing/dressing. Conversely, other reviews recount troubling incidents: alleged negligence in memory care (falls with no notification, repeated falls resulting in fractures), medication errors, ER visits, patients using other residents' rooms as bathrooms, residents locked in rooms, and a perceived decline in well-being after management changes or forced transitions. These accounts often mention untrained or indifferent staff, and some describe specific injuries attributed to staff actions. The contrast suggests that care experience may vary widely depending on unit, shift, or staff present.
Management, administration, and operational consistency are additional areas of concern. Several reviewers report administrative turnover, paperwork problems, insurance issues, and poor handling of financial matters — including a repeated complaint about a lost $2,200 check and slow or missing refunds. At least one family described being forced into a higher level of care (memory care) with an unaffordable additional fee (reported as roughly $1,000/month), and others flagged affordability as a challenge. Some reviewers noted understaffing at critical times (one nurse on duty), visiting restrictions (two visitors), and lapses in safety procedures. These administrative and staffing inconsistencies appear tightly linked to the most serious negative impressions.
Activities, social programming, and community life tend to be well-reviewed overall: many note weekly outings, Sunday excursions, robust activities programming, and an open dining area that encourages social engagement. Housekeeping and facility maintenance receive many positive mentions for cleanliness and timeliness. When staff and management are responsive, reviewers report residents who are happy, engaged, and well cared for, with families describing the community as easing their burden and providing dignity and warmth.
Patterns and final observations: the reviews present a polarized picture. On one side is an upscale, clean, chef-driven community with strong amenities, friendly caregivers, and a supportive admissions/tour experience — a place many families happily recommend. On the other side are serious reports about memory care safety, inconsistent caregiver competence, administrative errors, and cost/transfer issues that led some families to strongly warn others. Because the positive and negative reports are both numerous and consequential (the negatives include safety incidents and financial/administrative failures), prospective families should weigh both sets of experiences carefully. Recommended next steps for a prospective resident/family would be: (1) conduct multiple, unannounced visits across different shifts to observe staffing and care practices; (2) ask specifically about turnover rates, staffing ratios, nurse coverage, and how falls/medication errors are handled and communicated; (3) request written clarification of all fees and any trigger points for care-level changes; and (4) speak with long-term residents/families and the memory-care director about specific safety protocols and recent incident history. This combined approach will help confirm whether an individual family’s priorities (e.g., culinary program and amenities vs. top-tier memory-care safety and administrative reliability) align with Oakmont of Riverpark’s current performance in the areas most important to them.
Location
About Oakmont of Riverpark
Oakmont of Riverpark stands on a scenic and well-kept property with beautiful views, and the grounds give plenty of places to walk or sit outdoors, which always helps residents enjoy the fresh air and sunshine, and you'll notice that right away when visiting. Inside, the facility offers spacious apartment homes with a few different floor plans, so each resident can choose the right amount of space and style for their needs, and the apartments have what seniors need for safety and comfort, plus easy access to common areas. The community has separate spaces for residents to gather, like living rooms, dining rooms, and a dedicated wellness center, which focuses on health and well-being in everyday life, and there's always something happening, because the staff keeps up a lively calendar with activities, social events, and programs meant to encourage friendships and engagement.
The culinary team, made up of hand-picked cooks and chefs, serves meals that are both enjoyable and meant to support good health, and residents can eat together in dining areas designed to be friendly and comfortable. Oakmont of Riverpark is what's called a continuing care retirement community, so the campus actually offers a range of living choices and care levels all in the same place. There are independent living options for active seniors, assisted living services for residents who want extra help with daily activities, as well as memory care for individuals living with Alzheimer's disease or other forms of dementia. Skilled nursing care is also available for residents who need more medical support. The community has professional care staff, including a full-time nurse and a team members known for their compassion, and specialized contacts like Queni and Lace for help or questions, so there's always someone available day and night, seven days a week, to help with health needs or emergencies.
The management encourages residents to stay active, social, and independent, but they also adjust services as needs change, and that flexibility means many people choose to stay through different stages of retirement. Amenities like Wi-Fi, pet-friendly options, and accessibility features give comfort and convenience, and home care services are available if someone wants companionship or non-medical help in their living space. Oakmont of Riverpark maintains its licenses and meets review standards with current inspections twice a year. Tours are offered so families and new residents can learn more about daily life, dining, and activities. More information about services, amenities, and programs is available at oakmontseniorliving.com/riverpark.
Founded in 2001 by Bill Gallaher, Oakmont Senior Living has emerged as a nationally recognized leader in luxury senior living, headquartered in Windsor, California. The family-owned and operated company has grown to serve over 8,000 seniors across 80 luxury communities throughout California, Nevada, and Hawaii, generating annual revenue of $750 million. Oakmont Management Group, established in 2012 as the sole operator of these luxury communities, works in partnership with the Gallaher Family development company, which has been building seniors housing since the 1990s. The company has achieved remarkable growth, adding 1,811 units to its portfolio between 2024 and 2025, ranking No. 12 on the ASHA 50 list of largest senior living operators.
Oakmont provides comprehensive care services including assisted living, memory care, and retirement living, with a company-wide focus on individualized attention and luxury amenities. Their premier communities feature wellness centers, assistance with personal care, medication management, award-winning culinary programs, movie theaters, and pet therapy. The company has pioneered innovative programs such as virtual reality therapy using the Rendever platform, allowing seniors with Alzheimer's and dementia to relive past experiences and participate in new adventures. Their signature Traditions memory care neighborhoods provide individualized 24-hour care by providers trained in dementia education, offering daily reminiscence activities designed to help older adults recall positive memories.
Oakmont's mission centers on delivering meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture anchored in five core values: authenticity, teamwork, compassion, commitment, and resilience. The company maintains an unwavering commitment to excellence, integrity, and high standards of service, with a philosophy of creating communities where residents can continue living even as their needs change. Their approach emphasizes creating safe, nurturing environments where both residents and team members can be the most authentic versions of themselves, fostering a culture that treats residents like family while maintaining luxury standards.
Oakmont's industry leadership has been recognized through numerous achievements, including ranking among the nation's largest operators and maintaining a 97 percent occupancy rate across their portfolio. The company was a 2022 Yass Prize finalist for innovation in education, and their SVP of Human Resources was inducted into McKnight's 2023 Hall of Honor for excellence in talent development. Recent strategic partnerships include an expanded relationship with Welltower and the launch of the Ivy Living brand, alongside major real estate transactions involving Healthpeak's $1.3 billion acquisition of 24 Oakmont communities. These partnerships and recognitions underscore Oakmont's position as an industry innovator committed to setting new standards in luxury senior living while maintaining their foundational values of personalized care and exceptional service.
People often ask...
Oakmont of Riverpark offers assisted living and memory care.
There are 36 photos of Oakmont of Riverpark on Mirador.
The full address for this community is 901 Town Center Dr, Oxnard, CA, 93036.
Yes, Oakmont of Riverpark offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
68
Inspections
29
Type A Citations
18
Type B Citations
5
Years of reports
17 Jul 2025
17 Jul 2025
Investigated isolation of a resident due to a possible scabies case and found it implemented per the doctor’s orders with staff using appropriate PPE while continuing care. Noted toilet paper was accessible and the resident appeared well cared for overall, but later observed dry feces on the bathroom floor, indicating a cleanliness issue.
§ 87303(a)(1)
22 May 2025
22 May 2025
Identified that a resident experienced a significant weight loss during isolation, with weight dropping from about 121 pounds in January to 108 pounds in late July, and chart notes did not clearly show medical follow-up on the weight loss. Identified that the scabies diagnosis was contested, with records suggesting the rash may have been a bacterial infection rather than scabies, and staff were following doctors’ orders.
§ 87466
20 Mar 2025
20 Mar 2025
Investigated a self-reported death of a resident after a fall, including interviews with staff and one resident, a brief tour, and review of pertinent documents. Further investigation is required prior to issuing findings.
16 Jan 2025
16 Jan 2025
Investigated the allegation that staff did not prevent a resident from entering other residents' rooms. Records and interviews showed the resident entered others' rooms and wandered the halls, with safety concerns reported by multiple residents.
§ 87464(f)(4)
23 Dec 2024
23 Dec 2024
Found that the allegations of staff speaking inappropriately to a resident and refusing to assist with mobility and dressing had insufficient evidence to support a finding of violation at this time.
23 Dec 2024
23 Dec 2024
Investigated concerns about the treatment of residents by staff in the memory care unit. Six staff reported similar behavior, such as delaying assistance, yelling at residents, ignoring requests for help, and arguing with residents, and said management had not addressed these concerns.
23 Dec 2024
23 Dec 2024
Identified that a memory-care resident had access to a fire extinguisher and activated it in their room, leaving extinguisher powder across the room and hallway; the room was left unattended overnight with the powder not cleaned until the next morning.
§ 87303(a)(1)
§ 87705(f)(1)
27 Sept 2024
27 Sept 2024
Found that staff did not notify the resident's responsible party about an incident and did not communicate with the family about a medication increase. There was insufficient evidence to determine whether timely medical attention was provided, and the allegations of hygiene neglect, residents being left unattended, and taunting were not supported.
§ 87211(a)(1)
§ 87468.1(a)(8)
28 Sept 2024
28 Sept 2024
Found compliance with Title 22 regulations during an unannounced annual visit. Observed proper medication storage and labeling, a clean, well-equipped kitchen, furnished resident rooms, clean restrooms with safe hot water, functioning exit alarms, organized infection control, and no violations identified.
28 Sept 2024
28 Sept 2024
Reviewed the facility's compliance with health, safety, and infection control standards, including safety equipment, resident accommodations, medications, and emergency procedures, during an unannounced annual visit; found the environment to meet Title 22 regulations with no citations issued.
18 Apr 2024
18 Apr 2024
Found no evidence to support the allegation that staff failed to supervise, resulting in a sexual and physical assault between two residents. Interviews with residents and staff indicated safety and denied any abuse or neglect.
18 Apr 2024
18 Apr 2024
Reviewed evidence and interviews related to the allegation that staff failed to supervise residents adequately, resulting in Resident #1 being sexually and physically assaulted by Resident #2; findings indicated no evidence supported the claim.
04 May 2023
04 May 2023
Identified that several falls by a resident in July 2022 were not reported to licensing. Found that medications were given as prescribed with physician direction, residents largely managed showering and dressing independently, and escorting to meals was not promptly added due to planning; staff personal phone use was observed but did not appear to hinder care.
§ 87211(a)(1)
§ 87468.1(a)(1)
07 Dec 2023
07 Dec 2023
Found the allegations of rough handling by staff, residents not receiving meals, being left unattended, and not receiving showers to be unsubstantiated. No citations were issued at this time.
07 Dec 2023
07 Dec 2023
Investigated allegations that staff video-recorded a resident without permission and mocked the resident; found no conclusive evidence to prove the events occurred. Investigated allegations that staff spoke to residents disrespectfully; due to conflicting statements and limited resident input, unable to confirm the behavior.
07 Dec 2023
07 Dec 2023
Reviewed multiple allegations regarding resident injuries, nutritional care, unattended residents, and hygiene practices; findings indicated insufficient evidence to support any violations or mistreatment.
24 Oct 2023
24 Oct 2023
Found safety concerns and record-keeping gaps during a routine visit, including cleaning supplies accessible to residents, a staff member lacking criminal background clearance, and inconsistent medication start dates. Most resident and staff files were complete and infection-control policies adequate, with deficiencies cited in fire safety and housekeeping areas.
§ 87412(a)(13)
§ 87309(a)
24 Oct 2023
24 Oct 2023
Reviewed safety conditions, staff and resident files, medication storage, and infection control measures, noting some deficiencies such as access to cleaning supplies and staff background clearance issues.
24 Aug 2023
24 Aug 2023
Found that staff failed to seek medical attention for residents in a timely manner after falls, that staff spoke inappropriately to a resident and failed to treat a resident with dignity and respect, and that there was insufficient staffing to meet residents' needs. Found insufficient evidence that COVID-19 guidelines were violated.
24 Aug 2023
24 Aug 2023
Investigated allegations found that staff failed to seek timely medical attention after falls, spoke inappropriately to a resident, and did not always provide respectful treatment, while also identifying staffing shortages and verifying compliance with COVID-19 guidelines.
§ 87468.1(a)(1)
§ 87411(a)
§ 87465(g)
27 Jul 2023
27 Jul 2023
Investigated the allegation that staff handled a resident roughly and the claim that staff were not properly trained; interviews and record reviews found no evidence to support either claim.
27 Jul 2023
27 Jul 2023
Investigated the allegations that staff handled a resident roughly and that staff were not properly trained; found insufficient evidence to support either claim.
04 May 2023
04 May 2023
Investigated allegations that a resident sustained repeated unexplained bruising on the face and body from being handled roughly by staff. Determined that the injuries could not be definitively attributed to abuse; the most likely explanation appeared to be accidental contact with a bed backrest and bed rail, with no witnesses to abuse.
04 May 2023
04 May 2023
Investigated the allegation that a resident sustained repeated unexplained bruising due to rough handling by staff; found the cause of the bruising was likely accidental contact with bed restraints, and the allegation was deemed unsubstantiated.
03 Mar 2023
03 Mar 2023
Found staff did not meet residents' incontinence needs, with delayed assistance and a heavy urine odor in one resident's room indicating ongoing continence issues. Showers were scheduled twice weekly and residents were reportedly showered on time, with no concerns noted about showering.
03 Mar 2023
03 Mar 2023
Found that staff failed to adequately meet residents’ incontinence needs, with residents waiting long periods for assistance and showing signs of soiling, while staff denied yelling or neglecting residents’ toileting needs. Determined that residents received timely showers, with no evidence of neglect regarding hygiene.
16 Feb 2023
16 Feb 2023
Investigated the allegation that staff denied meals to residents and found that meals were offered to everyone and food was served or saved for late arrivals. Found sufficient evidence that staff did not respond promptly to residents' call buttons.
16 Feb 2023
16 Feb 2023
Investigated that staff did not deny residents food or fail to serve meals after mealtimes, and found that residents received appropriate meals and snacks. Identified delays in staff responding to residents’ call buttons, with some residents experiencing prolonged wait times for assistance.
§ 87625(b)(3)
15 Feb 2023
15 Feb 2023
Investigated the allegation that a staff member injured a resident; found insufficient evidence that the injury occurred, though the staff admitted pressing against the resident during a shower, which violated personal rights. Found no evidence that staff yelled at residents.
15 Feb 2023
15 Feb 2023
Found that a staff member pressed their body against a resident to restrict movement during a shower, without requesting additional assistance despite known agitation, resulting in the resident needing a two-person shower assist. Identified that this action violated the resident's personal rights and that non-physical interventions could have been used; an associated deficiency was noted, and an exit interview with appeal rights was conducted.
15 Feb 2023
15 Feb 2023
Investigated an incident where staff pressed their body against a resident to restrict movement during a shower, which violated the resident’s personal rights and highlighted the need for non-physical intervention methods.
§ 87468.1(a)(3)
09 Feb 2023
09 Feb 2023
Identified neglect/lack of supervision that caused a resident to fall and fracture a shoulder. A civil penalty of $1,000 was deemed warranted.
§ 87464(f)(1)
09 Feb 2023
09 Feb 2023
Investigated the allegation that staff failed to supervise Resident #1 appropriately, leading to a fall and a fractured shoulder; found that inadequate supervision allowed Resident #1 to leave the activity area and fall without assistance.
§ 87468.1(a)(2)
31 Jan 2023
31 Jan 2023
Investigated an allegation that staff refused to pick up a resident from the hospital. Found insufficient evidence to support the claim that staff did not ensure the resident took medications as prescribed.
31 Jan 2023
31 Jan 2023
Investigated the allegation that the disaster plan was not available to residents. Interviews indicated residents were aware of drills and emergency procedures, and staff training documentation was provided, indicating insufficient evidence to support the allegation.
31 Jan 2023
31 Jan 2023
Identified insufficient evidence to support the allegation that residents' medications were not administered as prescribed. Identified insufficient evidence to support the allegation that meals were not provided to residents in a timely manner.
31 Jan 2023
31 Jan 2023
Investigated allegations that residents' medications were not administered on time and that meals were not provided promptly during COVID-19, found that residents received medications as scheduled and meals were delivered timely, with residents expressing satisfaction.
§ 87465(g)
§ 87411(a)
§ 87468.1(a)(1)
31 Jan 2023
31 Jan 2023
Determined that the facility made emergency disaster plans available to residents and staff, with residents aware of disaster procedures, while staff awareness varied; the allegation that the facility was not making the disaster plan available was not supported.
29 Nov 2022
29 Nov 2022
Found that a resident was restrained in bed by a wooden daybed backrest used as a bed rail for about one month prior to hospice, with unexplained bruising observed on the resident. Staff commonly believed the bruising resulted from the wooden backrest.
29 Nov 2022
29 Nov 2022
Identified that staff did not treat residents with dignity, resulting in a resident sustaining a fractured wrist after a fall when the resident’s wish to get out of bed was not honored. Noted that fall-prevention measures were inconsistently used and safety alarms/pagers were unavailable for an extended period, compromising the resident’s safety.
29 Nov 2022
29 Nov 2022
Identified that a resident was restrained in bed using a wooden backrest for about a month, which may have contributed to unexplained bruising, leading to a cited deficiency related to restraint use.
§ 87608
27 Oct 2022
27 Oct 2022
Found adequate infection control measures, including entry screening, PPE availability, and cleaning protocols; identified a staff member not properly associated with the site in a background check, with a recommendation for N95 fit testing and civil penalties issued.
§ 87303(e)(2)
§ 87355(e)(2)
27 Oct 2022
27 Oct 2022
Reviewed safety, infection control, and staff background clearance with some staff not properly associated; identified deficiencies and civil penalties issued.
§ 87464(f)(1)
10 Oct 2022
10 Oct 2022
Identified the allegation that staff violate residents' personal rights by waking Memory Care residents early in the morning. Found that a 4:00 AM wake-up was instructed after a recent change, that some residents wake on their own while others are awakened, and that care plans do not specify a morning wake time.
10 Oct 2022
10 Oct 2022
Determined that staff woke Memory Care residents early in the morning without residents' or their POAs’ specific approval, violating residents' personal rights.
§ 87468.1(a)(3)
08 Sept 2022
08 Sept 2022
Found that a resident did not receive showers on three scheduled days during the first two weeks after move-in. Found that medications were administered as needed, rather than daily, per physician orders.
§ 87464
08 Sept 2022
08 Sept 2022
Investigated the allegation described above; conducted staff and resident interviews, reviewed pertinent records, and toured the premises to gather information.
08 Sept 2022
08 Sept 2022
Investigated the allegation that staff did not shower a resident and found that staff did not follow proper procedures for offering showers and notifying family of refusals. Also reviewed medication administration and determined there was insufficient evidence to support that medications were not given as prescribed.
01 Jul 2022
01 Jul 2022
Identified a missing Ombudsman poster in memory care, with a poster visible in the assisted living activity room.
§ 87468.2(a)(10)
01 Jul 2022
01 Jul 2022
Found that there was a failure to display an important informational poster in the memory care area, confirming concerns about resident access to this safety information.
14 Apr 2022
14 Apr 2022
Found hazardous materials and alcohol accessible to residents due to unlocked or open doors, including peroxide cleaner, disinfectants, germicidal wipes, spray products, wood polish, and CPVC cement in a second-floor mechanical room.
Found missing documentation showing drills conducted for each shift, with only a fire drill documented in a mandatory all-staff meeting on 1/20/22, and issued a civil penalty of $250.
14 Apr 2022
14 Apr 2022
Reviewed safety hazards due to accessible cleaning supplies, chemicals, and combustible materials left unsecured, and noted incomplete documentation of fire drills for each shift, resulting in a civil penalty.
§ 87705
§ 87705
§ 1569.695
29 Nov 2021
29 Nov 2021
Investigated the allegation that staff failed to supervise a resident who eloped on 11/19/21 and was found a block away. Found that the resident cannot leave unassisted per the physician’s report; wanderguard was placed and the memory care door code changed; the administrator notified the family and the physician.
29 Nov 2021
29 Nov 2021
Identified that a resident did not receive a prescribed sleep medication on two dates and that staff lacked documented training to assist residents with medications.
§ 1569.69
§ 87465(a)(5)
29 Nov 2021
29 Nov 2021
Investigated concerns that staff mismanaged resident medications and lacked proper training, revealing that staff members did not have documented medication training, and that a resident's prescribed medication was not administered as scheduled.
§ 87465(a)(5)
§ 1569.69
29 Nov 2021
29 Nov 2021
Investigated an incident where a resident eloped from the facility after following another resident’s family out, despite a physician’s report indicating they could not leave unassisted, resulting in a finding of inadequate supervision.
§ 87705
§ 87464
28 Sept 2021
28 Sept 2021
Identified a beer tap with alcohol and an unlocked screwdriver in a lounge cabinet accessible to residents during a tour. Civil penalties totaling $500 were assessed; an exit interview noted penalties and appeal rights were reviewed and emailed to the Administrator.
§ 87705
§ 87705
28 Sept 2021
28 Sept 2021
Identified adequate fire safety features, resident accommodations, and medication procedures, including 21 private and 6 shared memory care rooms, 13 private assisted living rooms on floor 1, and 45 private rooms on floor 2, with all units having private bathrooms. Noted one remaining item: a current First Aid manual.
28 Sept 2021
28 Sept 2021
Found alcohol and a screwdriver accessible to residents in an unlocked lounge cabinet during a scheduled visit, resulting in a civil penalty of $500.
§ 87464(f)(4)
28 Sept 2021
28 Sept 2021
Reviewed the facility's compliance with safety, resident accommodations, medication procedures, and food services during a pre-licensing visit; identified some documentation needs before licensing is approved.
16 Jul 2021
16 Jul 2021
Found that a resident’s cash and jewelry were missing from locked storage and not documented in the home’s records. This indicated a failure to safeguard valuables as required.
16 Jul 2021
16 Jul 2021
Found a resident eloped from the care setting on 7/11/21, while wearing a wanderguard, and was located about a half mile away with no injuries. Identified the allegation that staff failed to supervise the resident on 7/11/21, allowing the elopement.
16 Jul 2021
16 Jul 2021
Identified the allegation that residents could access alcohol and sharp items, noting a beer tap and wine in the lounge and several unlocked scissors and a paper cutter in common areas.
16 Jul 2021
16 Jul 2021
Identified multiple safety violations, including accessible alcohol and unlocked tools and scissors in resident areas, during a visit prompted by previous deficiencies.
§ 87211(a)(1)
§ 87218(2)
19 May 2021
19 May 2021
Identified multiple safety deficiencies during a follow-up visit, including accessible spray disinfectant, antibacterial cleaner, barbicide, liquid hair color, and permanent wave lotion in the beauty area, germicidal wipes in the wellness center, and wine and beer taps in the lounge reachable by residents. Noted a staff member was fingerprint-cleared but not associated with the location, and civil penalties of $500 were assessed.
19 May 2021
19 May 2021
Identified violations related to unsafe access to alcohol and cleaning products and staff fingerprinting status, leading to a civil penalty.
§ 87705
§ 87705
13 Feb 2020
13 Feb 2020
Reviewed a pre-licensing inspection confirming the facility met safety, environmental, and care standards with appropriate fire safety systems, resident accommodations, and medication storage in compliance with Title 22 regulations.
§ 87705
§ 87355
13 Jan 2020
13 Jan 2020
Confirmed that the applicant and administrator completed the required components of the competency exam via telephone, verifying their understanding of facility operations, staff qualifications, policies, and licensing requirements.
