I liked the friendly, caring caregivers, bright clean rooms, lovely gardens and active programs - the staff who stayed were wonderful. But chronic understaffing and disorganized management led to neglect: missed baths, unresponsive night staff, unsafe furniture and setups that increased fall risk (my loved one fractured a pelvis), misplaced items, and outsiders administering meds. I was charged for services not rendered and spent a lot of time fighting billing and records issues. I moved her to a smaller place (Windsong) with better, more attentive care and lower cost. I would not recommend this facility unless you can closely monitor care and finances.
Windsong of Sonoma Senior Living sits in a quiet neighborhood near downtown Petaluma and close to the Sonoma Mountains, with shops, restaurants, antiques, and historic places nearby, and Petaluma Valley Hospital isn't far either, which is handy in case someone needs it. The building's two stories have studios and one-bedroom apartments, and there are options for private or semi-private settings, even some with kitchenettes and internet and cable already wired in, which lots of folks find helpful these days. This community takes people 55 and older, and pets can come too, as long as they're allowed by the rules. For people needing help every day, staff offer assisted living, and for those living with Alzheimer's or dementia, there's the Generations Memory Care program with extra safety, supervision, and activities meant to engage the mind and encourage movement. Folks needing a break from caregiving-or short-term care during recovery-can use the respite services, which residents find useful if family needs some time off. The Vibrant Life program keeps everyone active with social and educational things like book clubs, arts and crafts, game nights, music, wellness classes such as Tai Chi or yoga and gardening in the outdoor beds and enclosed courtyard, and even lessons and lectures here and there, plus a computer and game area where folks can bowl virtually if they like. Meals come through the Elevate Dining program, with vegetarian, vegan, kosher, and special meals available, and there's restaurant-style seating or you can eat in your own room; guests can join for meals if you've got visitors, which is nice for families. Common spaces like the library, cozy sitting rooms, salon, outdoor patios, fireplaces, and gardens make it feel homey, and there's always a staff member nearby for things like bathing, dressing, medication help, and managing appointments. For religious folks, there are Catholic, Jewish, Protestant, and other devotional services right in the building or nearby. Residents receive customized care plans, and transport's provided for errands or doctor visits-guest and resident parking's available too, which can make life easier. Housekeeping, laundry, beautician and barber services, and room cleaning are regular, and with on-site nurses and visits from therapists, plus skilled nursing, hospice, mental health support, and VA benefit assistance, most folks can stay as their needs increase, which lots find comforting as they age. Wi-Fi and high-speed TV's free, and everyone gets access to safe walking paths and a convenience store or kitchenette in their own space for snacks and tea. The staff has training in caring for people with memory issues and uses sensory-based activities, like snoezelen, to give comfort. There are rules against smoking indoors, and folks say the place keeps tidy and well-kept, though some noticed visitor check-in was less strict after new owners took over, but overall, reviews show a score of 7.8 out of 10 and describe the staff as caring and helpful. Windsong of Sonoma aims to support seniors by offering a wide range of assistance, activities, good food, and a warm, safe place to live, all in a lively part of Petaluma.
People often ask...
Windsong of Sonoma Senior Living offers competitive pricing, with rates starting at a cost of $4,500 per month.
Windsong of Sonoma Senior Living offers independent living, assisted living, and memory care.
There are 21 photos of Windsong of Sonoma Senior Living on Mirador.
Yes, Windsong of Sonoma Senior Living allows residents to age in place and adjust their level of care as needed.
The full address for this community is 815 Wood Sorrel Dr, Petaluma, CA, 94954.
Yes, Windsong of Sonoma Senior Living offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
81
Inspections
28
Type A Citations
30
Type B Citations
5
Years of reports
05 Apr 2023
05 Apr 2023
Verified applicant and administrator identity and confirmed understanding of license type, resident populations, admission policies, staffing and training, restricted health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness; a license document with photo ID was obtained.
20 Aug 2024
20 Aug 2024
Identified a resident with dementia who eloped from the community on 6/11/2024; staff searched, law enforcement located the resident nearby, the individual sustained two skin tears on the left hand and a bruise on the palm, 911 was called and EMS cleared the resident to remain. A civil penalty totaling $250 was issued.
§ 87705(b)(2)
21 Sept 2023
21 Sept 2023
Identified a past deficiency about first aid certifications, noted ongoing repairs to a water-leak area affecting the dining space, and documented a medication error in which a resident received pain relief longer than ordered, with the PCP notified and the resident returning to baseline.
§ 87465(a)(5)
27 May 2025
27 May 2025
Identified deficiencies included missing first-aid certification for two direct-care staff and several administrative documents needing updates. Noted two resident bathrooms recorded temperatures above the acceptable range.
§ 9058
§ 87411(c)(1)
22 Aug 2023
22 Aug 2023
Identified multiple deficiencies during a post-licensing inspection, including hot water temperatures outside 105-120 degrees Fahrenheit in several bathrooms, an unlocked insulin cart with medications accessible to residents, and an unlocked wound-cleaner cabinet in memory care. Noted a lack of CPR/First Aid certification proof for some staff, pending administrator recertification, a resident rib-fracture incident reported late to the department, and civil penalties for a repeat violation.
§ 87303(e)(2)
§ 87705(f)(2)
§ 87465(h)(2)
§ 87211(a)(1)
§ 87411(c)(1)
05 Oct 2023
05 Oct 2023
Identified that a resident did not have a signed Admissions Agreement, violating regulation 87507(c). A technical violation was issued for this finding.
15 Jun 2023
15 Jun 2023
Found that twenty residents evacuated from another licensed home were down to seven remaining, with one more leaving soon, while 35 residents were in the assisted living section with four caregivers and one medication technician.
Found that a gate in the memory care area with a new egress device is functioning, and three of six resident bathroom faucets recorded hot water temperatures of 120.6 to 122.3 degrees F, above the allowed limit; appeal rights were provided.
§ 87303(e)(2)
10 Jun 2024
10 Jun 2024
Found safety and regulatory deficiencies at the site, including hot water temperatures outside the allowed range in several memory care bathrooms and an outdated fire extinguisher service date. Unlocked cleaning supplies and medications were observed in memory care areas, some cabinet locks had not yet been installed, staff trainings and first aid certification were incomplete, while medication storage and disaster drills were up to date.
§ 1569.625(b)(2)
§ 87705(f)(2)
§ 87411(c)(1)
§ 87303(e)(2)
03 Jun 2024
03 Jun 2024
Determined that the allegation of retaliation against the resident was unfounded and dismissed.
31 May 2023
31 May 2023
Identified safety and equipment concerns, including a delayed egress device at an exterior gate not functioning with no pager notification, and hot water temperatures in several resident faucets exceeding the 105–120 degree range. Also observed audible alarms on memory-unit egress doors and front exits, evacuation of residents from another facility, and a resident population with various care needs.
01 Feb 2024
01 Feb 2024
Found insufficient evidence to prove the allegation that staff did not ensure privacy by entering the resident's room without permission. Found insufficient evidence to prove the allegations that staff discriminated against the resident and that staff threatened the resident.
18 Apr 2025
18 Apr 2025
Found the allegation that staff did not meet residents’ dietary needs not supported by evidence; dietician-approved, low-sodium, diabetic-friendly menus were in use and orders were followed.
Found no preponderance of evidence that food service was inadequate; meals were prepared to order and resident feedback helped adjust menus.
02 May 2022
02 May 2022
Verified COMP II was completed via telephone, with the applicant and administrator confirming understanding of Title 22 and related topics—including license type, resident populations, staff qualifications and responsibilities, staff training, grievances, food service, medication management, and the pre-licensing inspection—and advised to submit signed LIC 809 with a copy of photo ID.
01 Feb 2024
01 Feb 2024
Identified two incidents: a resident with dementia eloped on 10/20/2023 after a garden latch was left unlocked by gardeners who had a staff-held key to perform work; and an attempted suicide on 12/18/2023 that required emergency care.
§ 87705(b)(2)
13 May 2025
13 May 2025
Identified a self-reported incident on 05/03/2025 in which a resident with dementia who could not leave unassisted eloped from the community, was later found at a nearby bus stop and escorted back after staff were notified. Issued a $500 civil penalty for lack of supervision and noted deficiencies.
§ 9058
§ 87411(a)
02 May 2022
02 May 2022
Confirmed by telephone that Component II was completed, identities verified, and Title 22 understood; advised to email or fax a signed LIC 809 with a copy of photo ID. Identified understanding of license type, client populations, and program; staff qualifications and responsibilities; staff training; applicant and administrator qualifications; grievances, complaints, and community resources; food service; medication management; and pre-licensing inspection.
21 Feb 2025
21 Feb 2025
Identified that the licensee did not issue a refund to the resident's authorized representative within 15 days after the removal of belongings following the resident's death. Issuing the refund occurred on 2/21/2025 after a processing delay.
§ 1569.562(c)
16 May 2023
16 May 2023
Found no deficiencies cited and no immediate health and safety concerns after a walk-through. Verified that about 45 residents remained after evacuation from another licensed site, with four caregivers and two medication technicians on the PM shift and two caregivers and one medication technician on the NOC shift; evacuees were to stay an additional three to six months, furniture had arrived, and the remaining items were to be assembled and distributed.
02 Dec 2022
02 Dec 2022
Identified that residents were not showered in a timely manner due to staffing shortages, with some going up to 15 days without a shower. Found no evidence of supervision problems due to staffing, and no evidence residents were left in dirty clothes or locked out of their rooms.
§ 87411(a)
17 May 2022
17 May 2022
Found no deficiencies cited; the home had fire clearance for 95 residents (75 current) including dementia and hospice cases, with safety features such as audible alarms on memory-unit doors, Wanderguard at main exits, proper hot water temperatures, grab bars, safe food handling, and functioning smoke/CO detectors with monthly drills.
29 Aug 2022
29 Aug 2022
Found no deficiencies after an unannounced visit. Noted that infection control plans had been submitted and were in use; staff wore masks and all staff are boosted; medications are centrally stored and inaccessible to residents; hand sanitizer was available in common areas; PPE is available for isolation; all bedrooms are private to allow isolation if needed; fire safety equipment and alarms were present; Guardian and agency staff processes were discussed.
15 Jun 2023
15 Jun 2023
Identified substantiated concerns that staffing was not adequate to meet residents' needs and that residents lacked access to required furniture after new residents moved in. Found the allegations that meals were served late and that transportation pickups for medical appointments were unsubstantiated.
§ 87411(a)
§ 87307(3)(b)
20 May 2022
20 May 2022
Found pre-licensing complete and the site ready for licensure, with fire clearance approved for a 95-capacity and hospice waiver for 12, and current occupancy of 75 residents (35 with dementia, 7 hospice). No deficiencies cited; record and medication review will be completed post-licensing.
31 May 2023
31 May 2023
Identified safety concerns after an unannounced visit, including non-working delayed egress devices, a gate alarm that didn’t reliably notify staff, and hot water temperatures at several resident faucets higher than allowed. Provided appeal rights after the visit.
§ 87705(j)
§ 87303(e)(2)
24 Mar 2023
24 Mar 2023
Identified concerns were discussed in an informal meeting, including reporting requirements, medication documentation, staff training, sufficient staffing, and associated staff; licenses were issued on 08/01/2022, six complaints were investigated, four repeat civil penalties were issued, and no citations were issued.
29 Apr 2023
29 Apr 2023
Identified that nineteen residents evacuated from another licensed site were being cared for by four caregivers and two medication technicians on the PM shift and by two caregivers and one medication technician on the NOC shift. Observed rooms with beds and linens, though some were not furnished; residents were informed about using the room call signal to request help, and additional furniture and staff from the evacuated site were anticipated around noon; no deficiencies found.
18 Apr 2023
18 Apr 2023
Identified a medication error where a resident received another resident’s medications during medication passing after an interruption to assist with another resident; prescribing physician was notified.
§
23 Feb 2023
23 Feb 2023
Identified late reporting by the licensee of multiple incidents, including 12 reports for events between 8/8/2022 and 8/26/2022 and an unwitnessed fall requiring hospital transport on 9/12/2022. Additionally, a $250 civil penalty was assessed for a second repeat violation within 12 months related to late reporting for incidents occurring 1/17/2023 to 1/28/2023.
§ 87211
23 Feb 2023
23 Feb 2023
Found that several staff who administer medications did not have the required training within the last year. Identified that residents did not receive baths regularly, with a repeat violation resulting in a civil penalty.
§ 1569.69(b)
§ 87411(a)
22 Dec 2022
22 Dec 2022
Identified that reporting requirements were not met after ownership change, with late incident reports and unreported medication refusals to the licensing agency. Reviewed information about falls and medication administration; found no clear evidence that the resident sustained injury from falls or that staff failed to seek timely medical care, and noted incomplete medication administration records.
§ 87211(a)(1)
24 Feb 2023
24 Feb 2023
Determined that the hygiene neglect allegation for a resident was not proven. Found that the laundry not done allegation for the resident was true.
§ 87307(a)(3)
23 Feb 2023
23 Feb 2023
Found incomplete medication administration records for October 2022, repeating a prior deficiency. Civil penalties of $250 were issued for the repeat deficiency.
§ 87506
17 Nov 2022
17 Nov 2022
Found that the allegation that staff lacked background checks and were not associated with the site was supported; civil penalties of $600 were issued.
§ 87355(e)(1)
24 Feb 2023
24 Feb 2023
Investigated the allegation that visitors entered without masks and that a staff member worked after testing positive for Covid; found no preponderance of evidence to prove the masking violation. Determined that the infection preventionist had not received the required training.
§ 87470(c)
22 Dec 2022
22 Dec 2022
Identified missing fields on medication administration records for three residents that could indicate missed doses. Found no documentation of refusals or reasons for medications not administered, despite interviews and file review.
§ 87506
23 Feb 2023
23 Feb 2023
Found insufficient evidence that staff provided the wrong medication to residents, so the medication mishandling allegation remains unproven.
20 Oct 2022
20 Oct 2022
Reviewed a self-reported incident about a resident who experienced shortness of breath, was hospitalized, and transferred to a higher level of care with an expected return in a couple of weeks. Progress notes obtained and discharge documents requested; no deficiencies found.
30 Mar 2023
30 Mar 2023
Reviewed and amended the findings of a complaint investigation originally dated 2/23/2023; no citations were noted during the visit.
01 May 2023
01 May 2023
Identified twenty residents evacuated from another licensed location were being cared for by five caregivers and two Medication Technicians, with four caregivers and two Medication Technicians on the PM shift and two caregivers and one Medication Technician on the NOC shift. Found no immediate health and safety concerns; staff had been informed about each resident's care needs, room call buttons are removable and portable, and furniture was ordered to arrive the next day.
04 May 2023
04 May 2023
Found no immediate health and safety concerns or deficiencies after a walk-through; staffing included five caregivers and two medication technicians on the PM shift and two caregivers with one medication technician on the NOC shift, with furniture arriving to be set up the next day and additional staff from another facility assisting.
20 Aug 2024
20 Aug 2024
Confirmed elopement incident resulting in resident leaving the facility unassisted, leading to skin tears and bruising. Civil penalties issued for repeated violation.
§ 87705(b)(2)
10 Jun 2024
10 Jun 2024
Inspection identified deficiencies in various areas of the facility, including staff training, medication administration, and storage of hazardous materials.
§ 87411(c)(1)
§ 87303(e)(2)
§ 1569.625(b)(2)
§ 87705(f)(2)
03 Jun 2024
03 Jun 2024
Found complaint of retaliation against resident unfounded; dismissed.
01 Feb 2024
01 Feb 2024
Investigated allegations of staff not ensuring resident privacy, discrimination, and threats but found insufficient evidence to prove these violations occurred.
05 Oct 2023
05 Oct 2023
Confirmed violation for not having a signed admissions agreement for a resident.
21 Sept 2023
21 Sept 2023
Cited deficiencies included expired First Aid certifications for staff, ongoing repairs for water damage, and a medication error incident.
§ 87465(a)(5)
22 Aug 2023
22 Aug 2023
Identified deficiencies in safety protocols, medication administration, and staff training during an inspection conducted by the California Department of Social Services.
§ 87303(e)(2)
§ 87465(h)(2)
§ 87211(a)(1)
§ 87411(c)(1)
§ 87705(f)(2)
15 Jun 2023
15 Jun 2023
Found deficiencies in hot water temperature regulation and egress device functionality.
§ 87303(e)(2)
15 Jun 2023
15 Jun 2023
Confirmed inadequate staffing and lack of required furniture for residents, but unsubstantiated late pickup allegations.
§ 87307(3)(b)
§ 87411(a)
31 May 2023
31 May 2023
Inspection identified issues with water temperature, emergency alarms, and food storage, but confirmed proper fire safety measures and disaster preparedness at the facility.
31 May 2023
31 May 2023
Identified deficiencies in the delayed egress alarms and hot water temperatures during the inspection.
§ 87705(j)
§ 87303(e)(2)
16 May 2023
16 May 2023
No deficiencies cited during inspection following up on the relocation of residents from another facility. Staffing levels and resident accommodations were found to be satisfactory.
04 May 2023
04 May 2023
Conducted inspection, found no deficiencies. Staffing levels and resident care met requirements.
01 May 2023
01 May 2023
Conducted inspection, no immediate health and safety concerns noted. Evacuees adequately cared for by trained staff.
29 Apr 2023
29 Apr 2023
Identified staffing and safety concerns at the facility, but no deficiencies were cited during the inspection.
18 Apr 2023
18 Apr 2023
Identified a medication error where a resident was given the wrong medication during routine dispensing.
§
05 Apr 2023
05 Apr 2023
Confirmed understanding of regulations and requirements during COMP II for change of ownership at a residential care facility for the elderly.
30 Mar 2023
30 Mar 2023
Investigated an earlier complaint from February 2023 with no citations issued during this visit.
24 Mar 2023
24 Mar 2023
Identified concerns discussed during an informal meeting with licensing program participants. Six complaints investigated with four repeat civil penalties issued since August 1, 2022.
24 Feb 2023
24 Feb 2023
Confirmed allegations regarding neglect of hygiene needs were not substantiated, while allegations of failure to do laundry were substantiated.
§ 87307(a)(3)
23 Feb 2023
23 Feb 2023
Confirmed failure to report incidents as required by regulations, resulting in civil penalties being issued.
§ 87211
22 Dec 2022
22 Dec 2022
Identified deficiencies in medication administration documentation were noted during the visit.
§ 87506
02 Dec 2022
02 Dec 2022
Confirmed lack of timely showers for residents, insufficient supervision due to staffing challenges, and no evidence of residents being left in dirty clothes or locked out of rooms.
§ 87411(a)
17 Nov 2022
17 Nov 2022
Confirmed findings of staff not properly cleared and associated with the facility led to substantiated allegations and immediate civil penalties being assessed.
§ 87355(e)(1)
20 Oct 2022
20 Oct 2022
Found no deficiencies during the inspection following up on a reported incident involving a resident's health issue that required hospitalization.
29 Aug 2022
29 Aug 2022
Confirmed no deficiencies in the facility during the inspection.
20 May 2022
20 May 2022
Completed pre-licensing inspection with no deficiencies found. Ready for licensure.
17 May 2022
17 May 2022
Inspection found no deficiencies at the facility.
02 May 2022
02 May 2022
Confirmed successful completion of COMP II, with applicant and administrator demonstrating understanding of various operational areas during the inspection.
28 Apr 2022
28 Apr 2022
Investigated a self-reported incident from 4/11/2022 and the related SOC 341, gathering documentation and questions for residents involved. Identified no deficiencies.
28 Apr 2022
28 Apr 2022
Conducted an unannounced case management visit, met with the administrator, and found no deficiencies during the inspection.
11 Mar 2022
11 Mar 2022
Found that a memory care resident sustained a fracture of the left tibia/fibula and a urinary tract infection after being found in bed with a swollen left leg. Notified hospice; the POA revoked hospice and sent the resident to the hospital, and after discharge the resident returned to hospice care with the left leg non-weight bearing, frequent staff checks, hydration, and pain management, with the POA visiting at least twice weekly.
11 Mar 2022
11 Mar 2022
Confirmed a hospice resident sustained a broken leg and UTI, was sent to the hospital, returned to the facility for continued care and monitoring.
09 Dec 2021
09 Dec 2021
Determined that designated staff did not dispense prescribed medications to a resident on the evening of 10/31/2021. Found no evidence that staffing levels were insufficient to meet residents' needs on 10/31/2021.
09 Dec 2021
09 Dec 2021
Confirmed that staff failed to assist a resident with prescribed medications on one occasion, but determined that staffing levels were generally sufficient to meet residents’ needs.
02 Dec 2021
02 Dec 2021
Found premises clean and well-maintained on 12/02/2021, with current safety systems, properly stored medications, and staff in compliance with vaccination or recent test requirements; no deficiencies cited.
02 Dec 2021
02 Dec 2021
Inspection found no deficiencies in safety measures and procedures at the facility. All requirements for infection control were met.
§ 87411(a)
19 Oct 2020
19 Oct 2020
Investigated allegations that residents had access to hazardous materials and that conditions were unsanitary; observed toxins in an unlocked kitchen cabinet and dirty, urine-smelling rooms on the memory care side, based on visits, interviews, and records. No deficiencies were cited.
19 Oct 2020
19 Oct 2020
Found no evidence supporting the allegation that staff did not follow the Program Plan. No deficiencies were cited.
19 Oct 2020
19 Oct 2020
Investigated an allegation that the facility was not following its COVID-19 Program Plan; determined the allegation was unsubstantiated due to insufficient evidence.
14 Jan 2020
14 Jan 2020
Inspection identified no deficiencies at the facility.
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