I'm very pleased with my decision - the staff are consistently caring, attentive and communicative, the facility and rooms are clean, bright and beautifully kept, and the gardens and common spaces feel welcoming. Meals (with diet accommodations) and daily activities are well run, memory-care and transition support were smooth, and family communication has been responsive. I'd recommend this community to others looking for warm, professional care.
Loved one of resident
Sep 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Request a Tour
Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Organic food and ingredients
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Internet
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Located close to restaurants
Located close to shopping centers
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Family private dining rooms
Fitness room
Gaming room
Garden
Outdoor patio
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.06·(80)
Overall rating
5
4
3
2
1
Care
3.8
Staff
4.2
Meals
3.3
Amenities
4.3
Value
2.4
Pros
Compassionate and attentive caregiving staff
Engaging activity program (arts, crafts, Bingo, music, outings)
Clean, bright, well-maintained interiors
Private studios and one-bedroom apartments with natural light
Secure memory-care unit
High-quality meals with all-day menu options
Helpful placement and transition assistance
Small, intimate community feel
Well-kept gardens and outdoor seating
Transportation to appointments and community outings
Active social engagement and reminiscence programs
Accessible parking and proximity to public transit
Supportive end-of-life care
Warm, home-like atmosphere
Responsive and informative tour/admissions experience
Good value option for higher-assistance needs
Cons
Inadequate staffing levels leading to delayed assistance
High staff turnover and reliance on agency personnel
Gaps in medication-management and clinical documentation
Inconsistent management and administrative responsiveness
Weak security and room-access controls
Insufficient nighttime supervision for higher-risk residents
Housekeeping inconsistencies and personal-item mismanagement
Limited dining hours and inconsistent meal quality
Lack of a single point of contact and care-coordination gaps
Waiting list and limited availability of private rooms
Pricing that may be high for some levels of care
Limited private outdoor space for residents
Variability in supervisory staff conduct and communication tone
Summary of reviews
Windsong of Sonoma Senior Living receives a mix of strong positive feedback and recurring operational concerns. Strengths most consistently described include a warm, home-like atmosphere, attentive and compassionate caregivers, and a well-maintained, bright physical environment. The community is noted for its private studio and one-bedroom options with natural light and in-room amenities, an active calendar of programs (arts and crafts, Bingo, music, outings, reminiscence), and on-site conveniences such as a beauty salon, library, private dining, and transportation to appointments. Families frequently praise the staff for being personable, hands-on, and helpful during admissions and transitions, and several accounts highlight thoughtful end-of-life support and effective placement assistance.
Care and staffing present a more mixed picture. Numerous comments emphasize the quality and warmth of direct caregivers and the value of long-tenured team members, yet there are recurring concerns about staffing levels, turnover, and the use of agency personnel. Reviewers described delays in assistance, variability in how duties are handed off between staff, and uneven supervisory presence—particularly overnight. These observations translate into operational risks around responsiveness for residents with higher support needs. There are also repeated mentions of medication-management and clinical documentation gaps, which families should evaluate directly during visits.
Dining and activities are generally seen as strengths, with many families noting generous meal options, private and dining-room service, and a broad activity program that encourages social engagement. That said, some reviewers cited inconsistent meal quality and limited dining hours. Activity variety is robust for many residents, but a few families wished for additional program diversity or more staff-driven encouragement to participate.
Facility amenities and safety elements are similarly dual-edged. The grounds, common areas, and apartments are frequently described as clean, freshly updated, and pleasant, with attractive outdoor spaces and easy access to transit and parking. At the same time, concerns about security controls (room access and staffing to monitor entry), housekeeping lapses, and occasional misplacement of personal items were raised. Several accounts described incidents that suggest gaps in monitoring for residents at higher fall risk; this points to the need for prospective residents and families to review transfer and nighttime supervision protocols.
Management and administration appear to be the most variable area. Tours and admissions staff often receive positive marks for being informative and supportive, and some families reported smooth transitions. Conversely, reviewers also described inconsistent responsiveness from management and accounting, difficulty resolving billing issues, and a perceived emphasis on revenue over care in isolated cases. Communication challenges — including a lack of a single point of contact and multiple staff handoffs — were a common operational complaint.
Overall, Windsong of Sonoma may be a good fit for families who prioritize a small, activity-rich community with warm direct-care staff and attractive facilities. However, prospective residents and their families should conduct targeted inquiries around current staffing ratios (especially overnight), medication-administration practices and documentation, security and room-access controls, housekeeping protocols, and billing/accounting responsiveness. Visiting during meal times and activity periods, asking for recent staffing metrics, and requesting written clinical and security policies will help assess whether the facility’s operational practices meet an individual resident’s safety and care needs.
Reviews written on Mirador
We have no reviews to show about Windsong of Sonoma Senior Living.
Help other families by writing a review about your experience with this community.
Location
Windsong of Sonoma Senior Living is located at 815 Wood Sorrel Dr, Petaluma, CA, 94954.
About Windsong of Sonoma Senior Living
Windsong of Sonoma Senior Living sits in a quiet neighborhood near downtown Petaluma and close to the Sonoma Mountains, with shops, restaurants, antiques, and historic places nearby, and Petaluma Valley Hospital isn't far either, which is handy in case someone needs it. The building's two stories have studios and one-bedroom apartments, and there are options for private or semi-private settings, even some with kitchenettes and internet and cable already wired in, which lots of folks find helpful these days. This community takes people 55 and older, and pets can come too, as long as they're allowed by the rules. For people needing help every day, staff offer assisted living, and for those living with Alzheimer's or dementia, there's the Generations Memory Care program with extra safety, supervision, and activities meant to engage the mind and encourage movement. Folks needing a break from caregiving-or short-term care during recovery-can use the respite services, which residents find useful if family needs some time off. The Vibrant Life program keeps everyone active with social and educational things like book clubs, arts and crafts, game nights, music, wellness classes such as Tai Chi or yoga and gardening in the outdoor beds and enclosed courtyard, and even lessons and lectures here and there, plus a computer and game area where folks can bowl virtually if they like. Meals come through the Elevate Dining program, with vegetarian, vegan, kosher, and special meals available, and there's restaurant-style seating or you can eat in your own room; guests can join for meals if you've got visitors, which is nice for families. Common spaces like the library, cozy sitting rooms, salon, outdoor patios, fireplaces, and gardens make it feel homey, and there's always a staff member nearby for things like bathing, dressing, medication help, and managing appointments. For religious folks, there are Catholic, Jewish, Protestant, and other devotional services right in the building or nearby. Residents receive customized care plans, and transport's provided for errands or doctor visits-guest and resident parking's available too, which can make life easier. Housekeeping, laundry, beautician and barber services, and room cleaning are regular, and with on-site nurses and visits from therapists, plus skilled nursing, hospice, mental health support, and VA benefit assistance, most folks can stay as their needs increase, which lots find comforting as they age. Wi-Fi and high-speed TV's free, and everyone gets access to safe walking paths and a convenience store or kitchenette in their own space for snacks and tea. The staff has training in caring for people with memory issues and uses sensory-based activities, like snoezelen, to give comfort. There are rules against smoking indoors, and folks say the place keeps tidy and well-kept, though some noticed visitor check-in was less strict after new owners took over, but overall, reviews show a score of 7.8 out of 10 and describe the staff as caring and helpful. Windsong of Sonoma aims to support seniors by offering a wide range of assistance, activities, good food, and a warm, safe place to live, all in a lively part of Petaluma.
Integral Senior Living (ISL), founded in 2002 and headquartered in Carlsbad, California, has emerged as a leading third-party management company specializing in senior independent living, assisted living, memory care, and new development properties. Managing 58 communities across 15 states including California, Oregon, Washington, Arizona, Utah, Idaho, Colorado, Texas, Oklahoma, Illinois, Tennessee, Alabama, Michigan, Missouri, and Florida, ISL ranks as the 20th largest senior living provider in the United States with annual revenues reaching $750 million.
In 2023, ISL entered a transformative partnership with Discovery Senior Living through an investment by Lee Equity Partners and Coastwood Senior Housing Partners, creating the nation's fifth-largest senior housing operator. This strategic alliance positioned ISL as Discovery's largest vertically integrated senior living operator, managing over 113 communities within the Discovery family of companies. Together, Discovery Senior Living has become the largest privately held operator in the U.S., with a portfolio of nearly 35,000 units across 350 communities in almost 40 states, supported by more than 17,000 employees.
ISL's care philosophy centers on fostering dignity and respect for residents while promoting their independence and individuality. Their person-centric approach is exemplified in programs like Generations Memory Care, where individuals are viewed as whole persons first rather than being defined by their conditions. The company delivers meaningful and vibrant life experiences through exceptional amenities, award-winning programs, chef-prepared meals, and expert care. This commitment extends to creating fulfilling work environments for associates, recognizing that employee satisfaction directly impacts resident care quality.
The company's excellence has earned significant recognition, including 19 communities being named among the Best Senior Living Communities for 2024. Under the leadership of President and CEO Collette Gray, who received the 2025 McKnight's Senior Living Women of Distinction Lifetime Achievement Award and was inducted into the McKnight's Women of Distinction Hall of Honor in 2023, ISL has maintained its position as an industry leader. The partnership with Discovery has proven transformative for operations, enhancing support services, improving employee retention through enhanced benefits, and allowing both companies to leverage best practices while maintaining their unique cultures and programs.
People often ask...
Windsong of Sonoma Senior Living offers competitive pricing, with rates starting at a cost of $4,500 per month.
Windsong of Sonoma Senior Living offers independent living, assisted living, and memory care.
There are 45 photos of Windsong of Sonoma Senior Living on Mirador.
Yes, Windsong of Sonoma Senior Living allows residents to age in place and adjust their level of care as needed.
The full address for this community is 815 Wood Sorrel Dr, Petaluma, CA 94954.
No, Windsong of Sonoma Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Found multiple deficiencies in safety, health documentation, and medication management, including hazardous items accessible to residents, unsafe food storage, incomplete medical assessments, and insufficient medication training.
Type BCCR87309(c)Storage Space and Access
Type BHSC1569.69(b)Medication Training Requirements
Type BCCR87555(a)General Food Service Requirements
Type BCCR87555(b)(8)General Food Service Requirements
Type BCCR87555(b)(25)General Food Service Requirements
Type BCCR87458(c)(1)(A)Medical Assessment
Type BCCR87463(h)Reappraisals
Type BCCR87309(a)Disinfectants and Similar Substances
09 Jun 2026Inspection
09 Jun 2026Inspection
Identified multiple deficiencies in food storage safety, hazardous materials handling, staff medication training, and resident file documentation during an unannounced visit.
—Unsafe food storage and hazardous materials handling
Health and Safety Code 1569.69Medication staff training not completed
Health and Safety Code 1569.625Medication training hours completed but subject matters incomplete
Health and Safety Code 1569.696Medication training subject matters incomplete
17 Apr 2026Complaint
17 Apr 2026Complaint
Investigated the allegation and concluded it was unsubstantiated.
13 Mar 2026Complaint
13 Mar 2026Complaint
Investigated a complaint that a change in level of care did not include timely written notice and an updated appraisal; evidence showed the notice was not provided within two business days.
Type B1569.657(a)(a)
23 Oct 2025Inspection
23 Oct 2025Inspection
Identified that a resident with dementia eloped from the premises due to inadequate supervision, posing safety risks. A civil penalty was issued for repeat deficiencies related to elopement.
Type A87411(a)
23 Oct 2025Complaint
23 Oct 2025Complaint
Identified a rodent infestation in the kitchen and dining areas with droppings and traps observed.
Type A87555(b)(27)
23 Oct 2025Complaint
23 Oct 2025Complaint
Investigated allegations that meals did not provide alternatives for medical diets or religious/cultural needs and that food temperatures were not properly controlled. Findings indicated adequate dietary options and appropriate temperatures.
27 May 2025Inspection
27 May 2025Inspection
Found that two direct care staff did not have current first aid certification, indicating a lapse in required staff training.
Type B87411(c)(1)
13 May 2025Inspection
13 May 2025Inspection
Identified lack of supervision when a resident with dementia eloped from the site; a civil penalty was issued for absence of supervision.
Type A87411(a)
18 Apr 2025Complaint
18 Apr 2025Complaint
Investigated allegations that staff did not meet residents' dietary needs and did not provide adequate food service; findings included dietician-approved menus and monthly feedback meetings about meals.
21 Feb 2025Complaint
21 Feb 2025Complaint
Investigated a refund issue for a resident; found the refund was not issued within 15 days after the resident's belongings were removed, though a refund check was later sent and awaiting confirmation.
Type B1569.562(c)
Type B1569.652
13 Feb 2025Complaint
13 Feb 2025Complaint
Investigated the allegations that a resident was unlawfully evicted and overcharged; found them unfounded.
20 Aug 2024Inspection
20 Aug 2024Inspection
Identified a dementia-diagnosed resident who eloped from the premises without staff awareness, resulting in a civil penalty for a repeat safety violation.
Type A87705(b)(2)
10 Jun 2024Inspection
10 Jun 2024Inspection
Identified several regulatory deficiencies, including insufficient dementia care training for staff, improper storage of medications and cleaning supplies in memory care, and hot water temperatures outside the allowed range.
Type B1569.625(b)(2)
Type BCCR87705(f)(2)
Type BCCR87411(c)(1)
Type BCCR87303(e)(2)
03 Jun 2024Complaint
03 Jun 2024Complaint
Investigated an allegation of retaliation against a resident and determined there was no basis for the claim. The complaint was dismissed.
01 Feb 2024Inspection
01 Feb 2024Inspection
Identified that a resident with dementia eloped from the program without staff awareness and another resident had an attempted suicide requiring emergency care; a safety deficiency related to wandering was cited.
Type B87705(b)(2)
01 Feb 2024Complaint
01 Feb 2024Complaint
Investigated allegations that staff did not ensure privacy, discriminated against a resident, and threatened a resident; findings did not establish proof of these violations.
05 Oct 2023Inspection
05 Oct 2023Inspection
Identified that a resident did not have a signed admissions agreement, violating state regulations.
Type B87507(c)
21 Sept 2023Inspection
21 Sept 2023Inspection
Identified a medication error where a resident received pain medication beyond the prescribed period.
Type A87465(a)(5)
22 Aug 2023Inspection
22 Aug 2023Inspection
Identified multiple safety and reporting deficiencies at a care setting, including memory care bathroom hot water temperatures over 120 F, unlocked insulin cart and wound-cleaner cabinet, and unreported water damage; incident reporting timeliness and staff first aid training were not fully compliant.
Type A87303(e)(2)
Type A87705(f)(2)
Type A87465(h)(2)
Type B87211(a)(1)
Type B87411(c)(1)
15 Jun 2023Inspection
15 Jun 2023Inspection
Observed hot water temperatures in several resident faucets exceeded the maximum allowed, creating a potential safety risk.
Type A87468.2(e)
15 Jun 2023Complaint
15 Jun 2023Complaint
Investigated allegations that staffing levels were insufficient to meet residents' needs and that residents lacked required furniture; also reviewed concerns about meal timing and transportation.
Type A87411(a)
Type B87307(3)(B)
31 May 2023Inspection
31 May 2023Inspection
Identified deficiencies included lack of an audible exit alert for memory care exits, creating safety risk for residents with dementia, and hot water temperatures in multiple restrooms exceeding the allowed range.
Type A87705(j)
Type A87303(e)(2)
31 May 2023Inspection
31 May 2023Inspection
Identified an unannounced pre-licensing inspection with approved capacity of 95 and current occupancy of 82; noted egress alarms and a gate alarm issue, and hot water temperatures in several faucets exceeded the allowed 105 to 120 degrees Fahrenheit.
16 May 2023Inspection
16 May 2023Inspection
Found that 82 residents were being cared for by four caregivers and two medication technicians on the PM shift, with two caregivers and one medication technician on the NOC shift; no health and safety concerns were noted. Evacuees from a different licensed location were staying temporarily.
04 May 2023Inspection
04 May 2023Inspection
Observed adequate staffing to care for residents evacuated from another licensed facility, with five caregivers and two medication technicians on the PM shift and two caregivers and one medication technician on the NOC shift, and no immediate health and safety concerns noted; furniture for resident rooms had not yet been placed, though delivery was expected to arrive and be set up soon.
01 May 2023Inspection
01 May 2023Inspection
Observed five caregivers and two medication technicians provided care for 47 evacuated residents; no immediate health and safety concerns were noted, and furniture was ordered to arrive the next day.
29 Apr 2023Inspection
29 Apr 2023Inspection
Observed that some rooms were not furnished per regulation and staffing on the PM and night shifts appeared limited; residents were advised on using the in-room signal system to request assistance.
18 Apr 2023Inspection
18 Apr 2023Inspection
Identified a medication error in which a resident received another resident’s medications during medication passing, and the prescribing physician was notified.
Type A87465(a)(5)
05 Apr 2023Inspection
05 Apr 2023Inspection
Verified the applicant's identity and explained understanding of licensing requirements during COMP II, with LIC 809 submitted. Noted a capacity of 95 with 59 residents in care, and an application type of Change of Ownership.
30 Mar 2023Inspection
30 Mar 2023Inspection
Observed a case management visit to amend findings from a prior complaint investigation dated 2/23/2023; no citations were issued.
24 Mar 2023Inspection
24 Mar 2023Inspection
Identified concerns about reporting requirements, medication documentation, staff training, and sufficient staffing were discussed in an informal office meeting.
24 Feb 2023Complaint
24 Feb 2023Complaint
Investigated masking practices and handling of a staff member with a positive Covid test. Found gaps in infection control training and in implementing the infection control plan.
Type A87470(c)
Type A87208
24 Feb 2023Complaint
24 Feb 2023Complaint
Investigated allegations of neglecting residents' hygiene needs and laundry services. The hygiene claim was not supported, while the laundry issue was established.
Type B87307(a)(3)(f)
23 Feb 2023Inspection
23 Feb 2023Inspection
Identified failure to report incidents within seven days, with multiple late incident reports submitted. A civil penalty of $250 was assessed for a second repeat violation.
Type B87211(a)(1)
23 Feb 2023Inspection
23 Feb 2023Inspection
Identified incomplete medication administration documentation for at least one resident and missing or incomplete resident records. This was a repeated violation resulting in a civil penalty.
Type B87506(a)
23 Feb 2023Complaint
23 Feb 2023Complaint
Investigated allegations that staff administering medications lacked required training and that residents did not receive baths or showers regularly.
Type B1569.69(b)
Type B87411(a)
23 Feb 2023Complaint
23 Feb 2023Complaint
Investigated allegation that staff mismanaged residents' medication; found no preponderance of evidence to prove the alleged violations.
22 Dec 2022Inspection
22 Dec 2022Inspection
Identified incomplete documentation of medication administrations, with refusals and reasons for not giving medications not consistently recorded.
Type B87506(a)
22 Dec 2022Complaint
22 Dec 2022Complaint
Investigated allegations that a resident sustained multiple falls resulting in injury, that staff did not ensure medications were administered as ordered, and that staff did not seek timely medical attention or properly address the falls.
Type B87211(a)(1)
02 Dec 2022Complaint
02 Dec 2022Complaint
Found that showers were not provided to residents in a timely manner due to insufficient staffing.
Type B87411(a)
17 Nov 2022Complaint
17 Nov 2022Complaint
Investigated an allegation that adults provided care without proper background checks. Found that several staff lacked fingerprint clearance and were not associated to the site, leading to civil penalties.
Type A87355(e)(1)
20 Oct 2022Inspection
20 Oct 2022Inspection
Observed a resident with shortness of breath and coughing who was hospitalized and admitted to ICU, later transferred to a higher level of care and expected to return in a couple of weeks.
29 Aug 2022Inspection
29 Aug 2022Inspection
Observed a clean, well-maintained setting with private resident rooms and grab bars. Staff wore masks; infection control measures were in place; medications were centrally stored and PPE was available; no deficiencies were observed.
20 May 2022Inspection
20 May 2022Inspection
Found readiness for licensure after a pre-licensing evaluation; no deficiencies were identified.
17 May 2022Inspection
17 May 2022Inspection
Found fire clearance approved for 95 capacity with proper safety systems and documented disaster drills; operations appeared well managed with safe food handling. No deficiencies were cited.
02 May 2022Inspection
02 May 2022Inspection
Observed that the applicant and administrator completed COMP II via CAB, confirming understanding of licensing topics including operation, staff qualifications and responsibilities, training, grievances, food service, and medication management.
02 May 2022Inspection
02 May 2022Inspection
Confirmed COMP II was completed via CAB, with the applicant and administrator demonstrating understanding of Title 22 and related licensing topics.
28 Apr 2022Inspection
28 Apr 2022Inspection
Conducted a case-management review after a self-reported incident and collected documentation; no deficiencies were cited.
11 Mar 2022Inspection
11 Mar 2022Inspection
Observed an incident involving a hospice resident who sustained a left leg fracture and a urinary tract infection after being found with leg pain. The POA revoked hospice, the resident was sent to a hospital, and later returned with ongoing hospice care and monitoring.
09 Dec 2021Complaint
09 Dec 2021Complaint
Identified that a resident did not receive prescribed medications on the evening of 10/31/2021.
Type A87411(a)
02 Dec 2021Inspection
02 Dec 2021Inspection
Observed no deficiencies; infection control measures and vaccination/testing protocols were in place.
19 Oct 2020Complaint
19 Oct 2020Complaint
Found no evidence supporting the allegation that staff did not follow the Program Plan. No deficiencies were cited.
19 Oct 2020Complaint
19 Oct 2020Complaint
Investigated allegations that residents had access to hazardous materials and that conditions were unsanitary; observed toxins in an unlocked kitchen cabinet and dirty, urine-smelling rooms on the memory care side, based on visits, interviews, and records. No deficiencies were cited.
14 Jan 2020Inspection
14 Jan 2020Inspection
Inspection identified no deficiencies at the facility.
Type A87705(f)(2)
Type B87703(a)
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Windsong of Sonoma Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Windsong of Sonoma Senior Living directly. There is no cost for this service. We are compensated by the community you select.
Are you an owner or operator of Windsong of Sonoma Senior Living?
Claim this listing to receive messages from prospective customers and manage your community page.
