What levels of care does this community offer?

Montclair Royale offers independent living, assisted living, and memory care.

Are there photos of this home?

There are 14 photos of Montclair Royale on Mirador.

Can I shift to assisted living and memory care as needed?

Yes, Montclair Royale allows residents to age in place and adjust their level of care as needed.

What is Montclair Royale's address?

The full address for this community is 9685 Monte Vista Ave, Montclair, CA, 91763.

Does this community offer respite care?

Yes, Montclair Royale offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Montclair Royale

9685 Monte Vista Ave, Montclair, CA, 91763

3.4 · 110 reviews

Independent living
Assisted living
Memory care

For pricing and availability(510) 508-4507

For the front desk(909) 621-3545

Pricing

Amenities

3.36 · 110 reviews

Overall rating

Care
3.4
Staff
3.4
Meals
3.2
Building
3.5
Value
3.1

Location

About Montclair Royale

Montclair Royale sits in Montclair, California, close to Claremont, Upland, and surrounding cities, and you'll find it nestled against the San Bernardino Mountains, which makes for some nice views and a pleasant setting, and there's public parks nearby if folks like getting outside once in a while, though the place itself has its own landscaped courtyard, a barbeque picnic area, plus patios or balconies on some apartment homes, so residents can sit out and enjoy the weather right at home. The building has plush carpets, walk-in closets, and vertical blinds in each unit, and all utilities are paid except telephone and cable, which you don't see everywhere, and air conditioning keeps everything cool and comfortable. The facility offers studios and one-bedroom apartments with wheelchair accessible showers and full tubs, as well as a choice to bring in your own furniture or use furnished suites for convenience, making it flexible for different needs.

Montclair Royale provides a licensed residential care facility for the elderly, offering independent living, assisted living, and memory care, including special support for Alzheimer's and dementia, with a safeguarded area to prevent wandering, cognitive activities, and staff trained in handling memory needs. You can expect staff to help with non-medical issues like medication reminders, bathing, or moving around, and they're available around the clock, plus there's a 24-hour emergency system for safety. Housekeeping and meal services are part of life here, with three home-cooked meals prepared daily, snacks, and a private dining room for family events or gatherings. The community is pet-friendly for those who want to bring their animal friends along, and it offers respite care for short stays as well as aging-in-place, so residents can remain even as care needs change.

Inside, residents keep busy with a game room, library, lounge, and a screening room for movies, which are nice for social time or for a quiet afternoon. There are wellness programs, devotional services, and planned social, educational, and entertainment activities to give everyone a chance to join in. There's a beautician available on-site, too, which helps people feel their best, and you'll find resident parking and easy access to bus lines-plus the facility provides transportation to appointments, stores, and errands, sometimes at no extra cost, which makes things easier if someone doesn't drive anymore.

Other features include accessible living for those with disabilities, friendly staff, and plenty of floor plans to choose from, so whether a person needs just a little help or more support each day, there's an option that fits, and the building keeps safety in mind, which can ease worries. Montclair Royale focuses on providing comfort, nutritious meals, convenient amenities, and respectful care, so older adults can live in a welcoming environment while staying as independent as possible, and family members can visit, take a tour, or even have a meal with their loved one to see what daily life is like here.

People often ask...

State of California Inspection Reports

Inspections

Type A Citations

Type B Citations

Years of reports

23 Feb 2024		23 Feb 2024 Investigated allegations that staff posed a risk to residents, including preventing entry to a resident’s room and attempting an illegal eviction; findings indicated the resident refused contact and staff's actions aligned with facility policies, but no conclusive evidence of wrongdoing was established.
30 Jan 2024		30 Jan 2024 Found that staff did not hit or physically alter the resident during multiple falls and resistant behaviors, and the evidence did not support the allegation.
14 Dec 2023		14 Dec 2023 Investigated allegations that a resident was illegally evicted without proper reappraisal or notice, and that staff failed to safeguard the resident’s personal belongings; concluded that the eviction was not properly documented and did not follow legal procedures, and that belongings were not fully accounted for. § 87224(a)
27 Nov 2023		27 Nov 2023 Investigated whether residents missed medical appointments, received appropriate wound care, were allowed to leave unassisted, and whether staff followed doctor’s orders, maintained cleanliness, and met nutritional needs; found no evidence of violations in these areas.
17 Nov 2023		17 Nov 2023 Confirmed that the agency responded to a resident’s recent death with a case management visit, during which documentation was collected and interviews conducted, without identifying any deficiencies.
21 Oct 2023		21 Oct 2023 Confirmed that the facility was safe, clean, and properly staffed, with all safety measures, supplies, and resident documentation in order during the visit.
16 Oct 2023		16 Oct 2023 Confirmed that the resident was illegally evicted, as staff documented multiple rule violations leading to eviction notices, one of which was invalid due to incorrect contact information, and the resident moved out before the eviction deadline. § 87224(c)
16 Oct 2023		16 Oct 2023 Found that staff ensured residents had access to their wheelchairs, maintained cleanliness in resident rooms, and responded appropriately to call lights, with no evidence of violations regarding these matters.
05 Oct 2023		05 Oct 2023 Confirmed that an unannounced visit was conducted to deliver and obtain signatures for an amended report, and an exit interview was held with the facility representative.
05 Oct 2023		05 Oct 2023 Investigated the resident injury, wandering, activity provision, and communication concerns, and found no evidence to confirm the injuries or wandering occurred at the facility; staff provided appropriate activities, and communication with the resident’s family was maintained.
13 Sept 2023		13 Sept 2023 Identified the outcome of a recent unannounced visit to deliver and finalize an amended report, including obtaining signatures and discussing findings with a facility representative.
31 Aug 2023		31 Aug 2023 Investigated the allegation that staff did not meet residents' dietary needs; findings showed residents' dietary needs were being met and they denied any issues with food intake.
31 Aug 2023		31 Aug 2023 Reviewed an unannounced visit to deliver updated findings and obtain signatures regarding a specific complaint. Met with staff and finalized documentation during the visit.
31 Aug 2023		31 Aug 2023 Reviewed and completed documentation related to an amended case management incident, including obtaining signatures from staff involved. An exit interview was held to discuss the findings with the facility representative.
31 Aug 2023		31 Aug 2023 Found debris and unsecure window screens in resident rooms on the second floor, along with human fecal matter in cabinetry and unclean bath areas, indicating deficiencies during an unannounced inspection. § 87303(c) § 87303(a) § 87303(f)(1)
31 Aug 2023		31 Aug 2023 Reviewed a complaint regarding possible resident misconduct, completed an amended report, and obtained necessary signatures during an unannounced visit.
28 Aug 2023		28 Aug 2023 Investigated the allegation that a resident was being physically attacked by another resident and found evidence supporting that the resident was bitten by another resident. § 87468.2(a)(4)
23 Aug 2023		23 Aug 2023 Reviewed documentation to update an existing report, with all signatures verified; no issues were observed during the visit.
23 Aug 2023		23 Aug 2023 Investigated whether staff abandoned a resident at a mental health facility; findings showed arrangements were in place for the resident’s transfer, and staff coordinated appropriate transportation with awareness of the resident’s admission, leading to the conclusion that the allegation was unfounded.
22 Aug 2023		22 Aug 2023 Investigated complaints about residents lacking hot water, a leaky ceiling, damaged clothing, served cold meals, and pest presence; evidence showed the boiler was repaired, water leaks were managed, laundry services were appropriate, and pest control was in place, but the ceiling leak and water issues were confirmed. § 87303(e)(2)
22 Aug 2023		22 Aug 2023 Investigated the allegation that staff failed to prevent a resident from being victimized and that medications were not administered as prescribed; findings indicated that there was no sufficient evidence to support either claim.
22 Aug 2023		22 Aug 2023 Determined that the resident was permitted to leave the facility unsupervised based on interviews and medical records, and found no evidence to support the allegation that staff allowed the resident to leave without supervision.
17 Aug 2023		17 Aug 2023 Found that unlocked cabinet doors containing chemicals were accessible to residents after a resident consumed perfume. § 87309(a)
31 Jul 2023		31 Jul 2023 Investigated whether staff informed the responsible party of incidents; findings revealed conflicting information, so the allegation that staff failed to notify the responsible party remains unsubstantiated.
28 Jul 2023		28 Jul 2023 Investigation confirmed that residents received proper food service, water temperature was maintained within the required range, and there were no signs of rodents, but found issues with medication assistance and food service timing. Overall, allegations regarding medication assistance and food service were unsubstantiated, with no deficiencies cited. § 87555(b)(17)
24 Jul 2023		24 Jul 2023 Reviewed records and interviews indicated that staff informed the authorized person about R1's hospitalization and placement changes, and there was no evidence to support the allegation that staff failed to do so.
24 Jul 2023		24 Jul 2023 Reviewed evidence and resident observations indicated that the resident's fall and injury were not supported by sufficient evidence. Concluded that the allegation of falling and injury while in care was unsubstantiated.
18 Jul 2023		18 Jul 2023 Found multiple maintenance issues in resident rooms, including missing window shades, broken closet doors, stained carpet, and damaged towel racks, with staff unaware of these issues due to lack of record-keeping. § 80087(a)
17 Jul 2023		17 Jul 2023 Investigated an incident involving an attempted eviction of a resident due to aggressive behaviors, revealing that the initial eviction request was unapproved and therefore illegal. § 87224(b)
28 Jun 2023		28 Jun 2023 Investigated the allegation that staff failed to provide a safe environment and safeguard resident’s belongings, and found insufficient evidence to confirm the violations.
28 Jun 2023		28 Jun 2023 Reviewed records and conducted interviews related to a complaint about a resident’s care, with no deficiencies observed during the visit.
31 May 2023		31 May 2023 Reviewed that the facility did not properly safeguard Resident #1's personal property after confiscating contraband items, and identified issues with the eviction notice including incorrect contact information for the Long Term Care Ombudsman. § 1569.683(a)(2)
30 May 2023		30 May 2023 Found that staff did not ensure resident privacy due to missing window blinds, which were eventually replaced, and identified issues with tracking work orders for repairs, leading to delays in addressing maintenance needs. § 80087(a) § 87468.2(a)(1)
30 May 2023		30 May 2023 Reviewed, evidence showed that residents received meals according to doctor’s orders, and staff documented dietary needs; the allegation that meals were not provided as required was unsubstantiated.
22 Mar 2023		22 Mar 2023 Reviewed a resident’s room after staff removed contraband items during a medical emergency, resulting in the resident becoming irate and aggressive, which led to police involvement; no violations were observed.
06 Mar 2023		06 Mar 2023 Reviewed the facility's conditions and staff interactions during a complaint investigation, finding no deficiencies.
10 Jan 2023		10 Jan 2023 Reviewed resident and staff interviews during an unannounced visit, approved a new deadline for a previous corrective action, and confirmed no deficiencies were cited.
07 Dec 2022		07 Dec 2022 Confirmed that the memory care door lock was broken and repaired, and that bathroom fixtures were maintained promptly; identified that staff handled residents appropriately, and residents were not rough with staff. Found that residents eloped due to a broken door lock, expired and uncooked food were served, medication was administered as prescribed, and the facility was in disrepair, including a broken front door. § 87307(d)(2) § 87555(b)(8)
07 Dec 2022		07 Dec 2022 Reviewed records and interviews, confirmed staff worked without proper clearance, staff did not fully train residents on medications, and the facility was in disrepair, posing health and safety risks; other allegations regarding resident care, cleanliness, and staffing were found to be unsubstantiated. § 87355(e)(1) § 87307(d)(2) § 87411(c)(3)
27 Oct 2022		27 Oct 2022 Reviewed a failure to transfer a staff member's criminal background clearance resulting in a civil penalty, and identified a reportable incident involving resident hospitalization that was not reported to authorities. § 87355 § 87211
27 Oct 2022		27 Oct 2022 Confirmed that communication efforts during the night shift were not answered promptly, as staff were not transferring calls from hospital staff to their cellphones as required. § 87468.1(a)(9)
06 May 2022		06 May 2022 Investigated allegations regarding medication administration, food service, clean linens, and safeguarding personal items, finding no sufficient evidence to confirm violations. Additionally, determined that the eviction of a resident was justified due to non-cooperation and safety concerns. § 87224(b)
06 May 2022		06 May 2022 Found that residents received appropriate assistance with hygiene and clothing, belongings were properly safeguarded, and responsible parties were notified of incidents; some concerns about lighting and linens were observed but not confirmed.
06 May 2022		06 May 2022 Investigated eviction notices given to two residents and discussed related findings during an unannounced visit. § §
21 Mar 2022		21 Mar 2022 Reviewed resident and staff interviews and facility documents related to a specific complaint; no immediate health or safety concerns were observed during the visit.
28 Feb 2022		28 Feb 2022 Determined that the allegation of facility mismanaging residents' funds was unfounded, as residents' money is not handled by the program or the facility. No violations of regulations were observed during the visit.
22 Dec 2021		22 Dec 2021 Investigated a report of inappropriate sexual conduct by a maintenance contractor towards a client, including unprofessional behavior and lack of proper fingerprinting and employment documentation. §
06 Dec 2021		06 Dec 2021 Found that the administrator responded appropriately to the resident's representative, staff assisted with incontinence needs, and residents’ rooms were maintained and cleaned regularly.
30 Sept 2021		30 Sept 2021 Reviewed a complaint regarding an incident involving a resident, with an amended account discussed with staff during the process. An exit interview was conducted to conclude the review.
21 Sept 2021		21 Sept 2021 Confirmed that the air conditioner was in disrepair, with notices issued in July and August 2021, and repaired by September 8, 2021. § 87303(b)(2)
21 Sept 2021		21 Sept 2021 Confirmed that infection control measures, including screening, PPE, and signage, were properly implemented, with no deficiencies noted during the inspection.
16 Jun 2021		16 Jun 2021 Investigated the allegation that staff were not trained to administer medications and found it to be unfounded, as staff had received appropriate training in medication management and related areas.
03 May 2021		03 May 2021 Investigated the allegation that residents in rooms 102, 107, and 115 had scabies and found it to be unfounded, as no residents in those rooms were affected and all necessary precautions were taken based on suspected cases.
03 May 2021		03 May 2021 Found that the facility refused to readmit Resident #1 after their hospital stay due to behavioral concerns, based on interviews and hospital communication. § 1569.269(a)(22)
03 May 2021		03 May 2021 Reviewed and amended an earlier report to clarify findings regarding one of three specific allegations from a complaint investigation. Conducted a telephone exit interview with the Care Coordinator to discuss the updates.
21 Apr 2021		21 Apr 2021 Reviewed resident interviews and records, determined that residents received clean towels and carpets were maintained acceptably, but found response times to resident call buttons to be unacceptably slow and the allegation of delayed response to be substantiated. § 87468(a)
25 Mar 2021		25 Mar 2021 Found no evidence that the resident engaged in self-harming behaviors due to lack of care or supervision, and established that injuries sustained while in care were explained and documented.
02 Dec 2020		02 Dec 2020 Reviewed evidence and interviews regarding allegations that staff failed to meet R1’s hygiene needs, ensured clothing and linens were clean, and that emergency call buttons were accessible, ultimately determining no violations occurred.
24 Nov 2020		24 Nov 2020 Confirmed that the removed staff member was no longer present, employed, or residing at the facility, and the administrator verified the individual’s disassociation from the roster.
21 Sept 2020		21 Sept 2020 Investigated the allegation that staff retaliated against a resident by harassment; found the evidence insufficient to support this claim.
31 Jan 2020		31 Jan 2020 Determined that staffing levels were insufficient to meet residents’ needs and that the facility failed to prevent scabies outbreaks, keep linens, and residents’ clothing clean due to equipment problems and management issues. § 87211(2) § 87411(a) § 87303(g)(1) § 87307(3)(f) § 87465(a)(1)
12 Nov 2019		12 Nov 2019 Reviewed safety conditions, staffing, and administrative compliance during an unannounced visit, noting proper posted required documents and adequate safety measures, but identifying expired CPR and First Aid cards for some staff members. § 87411(c)
30 Sept 2019		30 Sept 2019 Conducted an unannounced visit to investigate a complaint, toured the interior and exterior grounds, including the memory and laundry areas, and interviewed staff; no deficiencies or penalties were identified.