Summerset Senior Living, Rancho

    2341 Vehicle Dr, Rancho Cordova, CA 95670
    • Independent Living
    • Assisted Living
    • Memory Care

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    Reviews

    4.34·(64)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.3
    • Meals

      4.3
    • Amenities

      4.0
    • Value

      3.3

    Pros

    • Compassionate, attentive staff and personalized resident support
    • Positive family communication and assistance with care transitions
    • Dementia-care staff praised for patience, understanding, and redirection
    • Clean, modern, and well-maintained interior
    • Secured memory-care access with coded elevators
    • Varied activities, live entertainment, outings, and holiday celebrations
    • Restaurant-style dining with menu choices and dietary accommodations
    • Accessible bathrooms and a range of room layouts
    • Amenities including a library, gym, therapy spaces, patio, and piano
    • Convenient location and access to transportation
    • Competitive value compared with some local options

    Cons

    • Variable staffing coverage and response times
    • Inconsistent dementia-care engagement, redirection, and personal-care follow-through
    • Uneven meal quality
    • Limited green space and shade, with supervised access to some outdoor areas
    • Variation in room size, storage, and kitchenette availability
    • Limited clarity and predictability around pricing and care-level fees
    • Inconsistent admissions and leadership communication tone

    Summary of reviews

    Summerset Senior Living in Rancho Cordova receives frequent praise for caring staff, a clean and attractive setting, and a broad activity program. Families describe staff who know residents, support medication routines and appointments, communicate about changes, and help with transitions between assisted living and memory care. Several long-term family accounts express confidence in the care and appreciation for staff patience and compassion. Other accounts, particularly concerning memory care, raise questions about staffing coverage, responsiveness, dementia-care engagement, and personal-care follow-through. These differing experiences make it important to ask about current staffing, training, supervision, and how care needs are documented and communicated. One family also raised concerns about bathing and incontinence support and clinical follow-through.

    Dining is often described as enjoyable, with restaurant-style service, menu choices, and staff accommodating individual dietary requests, including vegetarian and diabetic diets. Some residents and visitors praise the food, while other accounts describe it as only adequate or inconsistent. Activities are a notable strength in many accounts: residents are seen participating in group programs, music, games, celebrations, exercise, and outings. Other visitors observed less participation or wanted more encouragement and social interaction, so activity experience may vary by resident and unit.

    The building is commonly described as modern, clean, and well maintained, with a welcoming lobby, dining areas, and amenities such as a library, gym, therapy spaces, and patio. Room impressions vary: some families found apartments spacious and accessible, while others considered certain rooms small or noted limited storage or kitchen features. Memory care is secured, which families value for resident safety. Outdoor space is a more mixed feature; patios are available, but accounts note limited lawn or walking areas, shade, and independent access. A few visitors also found the atmosphere darker or less cheerful than at other communities.

    Management and admissions experiences range from highly positive to less favorable. Families commend leaders and staff for being helpful and organized, while other prospective residents describe communication tone or follow-up as overly persistent or impersonal. Pricing is viewed by some as competitive, but others raise concerns about high care-level charges or changes and limited clarity about added fees. Overall, the reviews suggest a polished community with strong staff and activity experiences for many residents, alongside meaningful variation in memory-care experiences, room features, dining impressions, and communication. Prospective residents should confirm current rates and service inclusions, assess the specific care unit, and discuss how the community handles supervision, personal care, and changing needs.

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    Location

    Summerset Senior Living, Rancho is located at 2341 Vehicle Dr, Rancho Cordova, CA, 95670.

    About Summerset Senior Living, Rancho

    Summerset Senior Living, Rancho gives older adults several living options, like independent living, assisted living, adaptive care, memory care, and respite care, in homes that range from studios to one- and two-bedroom apartments so people can find what suits them best, and the apartments are comfortable and clean with utilities and basic cable, high-speed Wi-Fi across the whole community, and emergency response call pendant systems for safety. The place takes care of daily chores, offering housekeeping, personal laundry, and linens services, which helps residents have more free time, and residents enjoy three nutritious meals every day, served both indoors and outdoors, plus there's a private dining area for special meals and gathering with family, and folks with various dietary needs can find something tasty since they focus on quality and nutrition.

    The staff includes licensed nurses and 24-hour caregivers, and the community keeps up to date with state licensing requirements, while people who need Alzheimer's or Memory Care receive special support-the memory care staff get ongoing dementia care training, and programs use reminiscence therapy and encourage a brain healthy diet, while treating each person with dignity and respect so the focus stays on the resident, not just the disease. There's always something to do since Summerset Senior Living, Rancho holds a wide range of activities with a purpose, including a fitness and physical therapy center, an exercise center, a theater room for movies or events, cozy living rooms with fireplaces, and resident planter box gardens so folks can dig in the dirt. People gather in courtyards, visit libraries with a quiet corner and books, or use the computer center for email or browsing, and memory care living rooms create spaces for social activities and entertainment, which makes the place feel open and welcoming.

    Small pets are allowed, and there are programs and amenities for animals, plus pet therapy, which helps many people feel at home and comforted. Social life matters here, with lots of organized events and support groups, and transportation is available to take residents to medical appointments, the bank, or local shopping. There's a full-service salon and massage center right in the community, and a focus on adaptive care helps meet changing needs as people age, so staff try to adjust support as things change. The place welcomes diversity, staying committed to zero tolerance for gender or -based harassment. Folks can find what they need whether they live independently or need more support, and the goal is to help everyone enjoy daily life in an elegant, safe, and caring environment, with thoughtful attention to health, meals, activities, friends, and comfort.

    People often ask...

    Summerset Senior Living, Rancho offers independent living, assisted living, and memory care.

    There are 38 photos of Summerset Senior Living, Rancho on Mirador.

    Yes, Summerset Senior Living, Rancho allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 2341 Vehicle Dr, Rancho Cordova, CA 95670.

    No, Summerset Senior Living, Rancho does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number347005361
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity135 residents
    LicenseeSUMMERSET ASSISTED LIVING LLC
    EffectiveAugust 28th, 2014
    View the official license record

    Inspection Reports

    45

    Reports

    33

    Type A Citations

    6

    Type B Citations

    24

    Complaints

    7

    Years

    10 Sept 2026Complaint
    Investigated the complaint and concluded that the allegations regarding toileting care, visitations, and telephone access were unsubstantiated.
    21 Jul 2026Inspection
    Found no deficiencies.
    15 Dec 2025Complaint
    Investigated the allegation that staff prevented residents from choosing their hospice agency; found the allegation unfounded.
    29 Aug 2025Inspection
    Found no deficiencies and safety measures were in place.
    07 Jul 2025Inspection
    Found no deficiencies during a collateral visit.
    18 Jun 2025Inspection
    Observed ongoing activities, reviewed documents related to a resident's death, and discussed reporting practices; no deficiencies were observed.
    16 May 2025Complaint
    Investigated a complaint that residents were not allowed to receive mail; staff withheld mail and stored it for conservators to pick up.
    • Type B87468.2(a)
    17 Apr 2025Inspection
    Identified concerns from a complaint alleging a resident’s fall caused fractures due to staff neglect, with no medical attention sought, no notice to the authorized representative, and inadequate hygiene.
    • Type A87468.1(a)(2)
    • Type A87465(g)
    • Type A87211(a)(1)(B)
    • Type A87464(f)(4)
    06 Feb 2025Complaint
    Investigated a complaint that a resident did not receive adequate hygiene care; no deficiencies were cited.
    28 Jan 2025Inspection
    Identified use of large padded mittens restricting a resident's hand use as postural supports; no physician's order or written consent documented for the postural supports.
    • Type A87608(a)(3)
    • Type A87608(a)(5)
    • Type A87608(a)(2)
    10 Jan 2025Complaint
    Investigated a complaint alleging staff did not dispense medications as prescribed and that resident records were falsified; the allegations were unfounded.
    22 Nov 2024Inspection
    Identified an immediate exclusion order for a former staff member; no deficiencies were observed.
    06 Nov 2024Complaint
    Investigated a resident injury allegation and found it unsubstantiated.
    12 Sept 2024Complaint
    Investigated allegations that staff failed to adequately supervise a resident to prevent injuries, failed to seek timely medical attention after falls, and did not address skin issues promptly.
    22 Aug 2024Inspection
    Observed the delivery of an order excluding two staff members from the site; no deficiencies were observed.
    21 Aug 2024Inspection
    Observed compliance with safety and health standards; no deficiencies were cited during the visit.
    01 Jul 2024Complaint
    Identified ongoing fall incidents with inadequate injury response and failure to notify the resident's authorized representative, along with concerns about hygiene and nail care for residents.
    • Type A87468.1(a)(2)
    • Type A87465(g)
    • Type B87211(a)(1)(B)
    • Type B87464(f)(4)
    21 Jun 2024Complaint
    Identified multiple deficiencies: rooms not kept clean, absence of working call buttons, lapses in infection control, one resident developed a stage 3 pressure injury, and a resident with a prohibited health condition was retained.
    • Type A87303(a)
    • Type A87303(i)(1)(A)
    • Type A87470(2)(A)
    • Type A87615(a)(1)
    • Type A87465(a)(1)
    24 Apr 2024Complaint
    Investigated a complaint of staff rough handling toward a resident; interviews and record review found no evidence the incident occurred.
    15 Apr 2024Complaint
    Found that staff did not follow infection control protocols and did not report a contagious disease. Observed improper PPE use and disposal during care for a resident diagnosed with scabies.
    • Type A87470(b)(2)(A)
    • Type A87470(b)(2)
    • Type A87470(b)(2)(B)
    04 Mar 2024Complaint
    Investigated an eviction notice served to a resident; the notice lacked specific facts about the reasons, date, witnesses, and information about rights and options.
    • Type B87224(d)
    21 Feb 2024Inspection
    Identified that a staff member was present at the site without being associated to the roster, creating an immediate health and safety risk. A civil penalty was assessed.
    • Type A87355(e)(2)
    12 Feb 2024Complaint
    Investigated allegations that staff did not assist with wheelchair transfers and bring the resident to meals; interviews and observations showed staff assisted when requested and the resident preferred meals delivered.
    01 Feb 2024Complaint
    Identified insufficient staffing to meet residents' needs and bathing services not provided as needed.
    • Type A87411(a)
    • Type A87464(f)(4)
    03 Aug 2023Inspection
    Observed the center clean and well maintained with safe conditions and accurate records. Found medication storage secured, fire safety equipment compliant, and staff and resident files complete.
    03 Oct 2022Complaint
    Investigated allegations of neglect and loss of resident items. Found missing items were reimbursed and corroborated by family and staff, while other grooming and room-maintenance concerns could not be confirmed.
    • Type B87468.2(a)(25)
    23 Jun 2022Inspection
    Observed toxins accessible to residents with dementia on the second floor, presenting an immediate health and safety risk.
    • Type A87705(f)(2)
    28 Mar 2022Complaint
    Determined that the allegation of neglect/lack of supervision could not be proven.
    28 Dec 2021Inspection
    Observed infection control measures in use, including staff screening and PPE, with hand hygiene available; no deficiencies cited.
    27 Dec 2021Inspection
    Observed staff wearing masks and PPE supplies available. Documentation for vaccination exemptions for unvaccinated staff was not complete.
    23 Dec 2021Complaint
    Investigated a complaint that staff did not follow COVID-19 guidelines; found staff failed to wear PPE and vaccination/testing requirements were not met.
    • Type A1569.50(a)(3)
    • Type A87468.1(a)(2)
    23 Dec 2021Inspection
    Identified deficiencies related to administrator qualifications and compliance with applicable laws and health orders, including staff testing and vaccination exemptions.
    • Type A87405(d)(1)
    • Type A87405(d)(2)
    • Type A87405(d)(3)
    • Type A87405(d)(4)
    • Type A87405(d)(5)
    • Type A87405(d)(6)
    • Type A87405(d)(7)
    16 Aug 2021Inspection
    Observed a department-led meeting via Microsoft Teams to discuss updated staff testing and masking guidance for COVID-19. Attendees included department representatives and operator leadership, who discussed testing requirements, vaccination questions, supplemental staffing, and related responsibilities.
    02 Aug 2021Inspection
    Observed the location was clean, well maintained, and in good repair, with ample food supplies and properly regulated water temperature. Fire extinguishers, smoke detectors, and carbon monoxide detectors were current, medications were securely stored, and no deficiencies cited.
    25 Jan 2021Complaint
    Found staff wore masks during direct care and PPE supplies were sufficient. Interviews with residents and staff, along with video and records, supported this and no infection-control concerns were reported.
    11 Jan 2021Complaint
    Investigated the allegation that staff did not provide a resident with clean linen. A deficiency was cited for failure to provide clean linen.
    • Type B87307(3)(C)
    23 Oct 2020Inspection
    Found that a staff member failed to secure a resident and the resident’s wheelchair during bus transport, causing the resident to fall and the wheelchair to land on them, resulting in a serious injury. A $10,000 civil penalty was assessed for the incident.
    07 Apr 2020Complaint
    Confirmed allegations of neglect regarding a resident's nutritional needs and hygiene, but found allegations of residents being left in inappropriate positions unsubstantiated. Staff training records were found to be up to date, and allegations of failure to inform authorized representatives of changes in resident's condition were deemed unfounded.
    13 Mar 2020Complaint
    Confirmed residents were not provided with all three meals per day during a specific time period. Call light response times were investigated and found to be generally prompt. Multiple allegations regarding call light accessibility, disrepair, and medical waste storage were determined to be unfounded.
    • Type A1569.50(a)(3)
    • Type A87468.1(a)(2)
    13 Jan 2020Complaint
    Found allegations related to a resident's falls, hygiene, and staff training during an inspection.
    06 Dec 2019Inspection
    Verified that staff member in question was not present during the visit, and no deficiencies were identified.
    04 Dec 2019Inspection
    Cleared deficiencies from previous inspection were noted and corrected during the recent visit by state officials. No new issues were found, and the facility was in compliance with regulations.
    12 Nov 2019Complaint
    Substantiated: Staff neglected a resident, failed to provide meals, proper hygiene, and administer medication as needed.
    07 Oct 2019Complaint
    Findings confirmed insufficient staffing levels impacting residents' needs.
    • Type A87405(d)(1)
    03 Oct 2019Inspection
    Identified deficiencies related to wound care for a resident who did not have an exception for the prohibited health condition.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Summerset Senior Living, Rancho. The information above has not been verified or approved by the owner or operator. For exact information, please contact Summerset Senior Living, Rancho directly. There is no cost for this service. We are compensated by the community you select.

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