Hilltop Springs Senior Living sits at 7 Hilltop Dr. in Redding, CA, and offers independent living, assisted living, and memory care right in Shasta County, and while the outside looks like a fancy hotel, the focus inside is on a home-like setting where folks can keep their routines and live with some independence, but with help close by whenever they need it, and most of the rooms have private living spaces or bedrooms, some even with kitchenettes, so residents have privacy and comfort along with safety. The staff, which includes a Med Tech team and regular visits from a doctor, takes care of medication management, daily assistance with things like bathing and getting dressed, and there's always someone available with 24-hour care, but there have been concerns over pay and the way some staff treat people, with reports of verbal abuse, so while many find the staff caring and supportive, problems do happen and shouldn't be overlooked. People at Hilltop Springs get three meals each day, laundry and housekeeping help, utilities and cable included, and a schedule full of activities like bowling, painting, flower arranging, and gardening, plus outings on their buses and vans, though none of the rides have wheelchair lifts for folks who need them. There's a big focus on keeping everyone active in mind and body, so you'll find Life Enrichment programs, a fitness center, and mental health support, and in independent living, the apartments come in different styles, some with patios or kitchenettes, and they're set up to help folks stay safe while feeling at home, and all floor plans try to give seniors room to live their own way. The memory care center, Willow Springs, gives extra help for residents with Alzheimer's or other dementia, and their approach tries to match care to each person's needs and abilities, backed up with activities like sensory gardens and music therapy. People get access to a pool, hot tub, sauna, an indoor theater, a golf simulator, and a bistro/country store, which is a bit more than many places, but there have also been problems raised about serving food raw and concerns with the overall food quality, so meals might not always match up to expectations. The on-site programs encourage faith, social activity, and hobbies with the F.A.I.T.H.E. values leading staff-fun, attitude, integrity, teamwork, honesty, and effort-and organized events include resident-run activities, exercise sessions, movie nights, and even religious gatherings. The overall aim is to keep residents feeling respected, connected, and cared for, but like anywhere, it's worth checking things out in person and asking questions, since the real experience can depend on the staff at the time and how things are run from day to day.
Hilltop Springs Senior Living
7 Hilltop Dr, Redding, CA, 96003- Independent living
- Assisted living
- Memory care
Beautiful facility, but dangerously understaffed
I love the bright, spacious facility, the many activities and outings, and several genuinely caring caregivers and staff who created meaningful moments. Unfortunately persistent understaffing, minimal training and management gaps led to medication errors, unsupervised wandering, multiple falls (I heard one was fatal), hygiene lapses, and inconsistent/declining dining that felt like a bait-and-switch. Communication with families, laundry/billing transparency and clinical oversight need serious improvement. Beautiful place and warm people, but I would not entrust assisted/memory care here until staffing and leadership are fixed.
Pricing
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Amenities
3.65 · 43 reviews
Overall rating
- 5
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- 1
Care
2.8Staff
3.3Meals
2.5Amenities
4.6Value
2.4
Location
About Hilltop Springs Senior Living
People often ask...
Hilltop Springs Senior Living offers independent living, assisted living, and memory care.
There are 37 photos of Hilltop Springs Senior Living on Mirador.
Yes, Hilltop Springs Senior Living allows residents to age in place and adjust their level of care as needed.
The full address for this community is 7 Hilltop Dr, Redding, CA, 96003.
Yes, Hilltop Springs Senior Living offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
43
Inspections
13
Type A Citations
12
Type B Citations
2
Years of reports
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