Pricing ranges from
    $5,436 – 7,066/month

    Braswell Family Senior Care

    620 E Highland Ave, Redlands, CA, 92374
    3.2 · 38 reviews
    • Independent living
    • Assisted living

    Pricing

    $5,436+/moSemi-privateAssisted Living
    $6,523+/mo1 BedroomAssisted Living
    $7,066+/moStudioAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.16 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.2
    • Meals

      3.0
    • Building

      3.3
    • Value

      2.9

    Location

    Map showing location of Braswell Family Senior Care

    About Braswell Family Senior Care

    Braswell Family Senior Care sits beside the San Bernardino Mountains in Yucaipa, California, and has been family-operated since 1963 with a focus on loving care. The facility holds a state license for serving seniors and offers assisted living, independent living, memory care, nursing services, and a continuing care retirement community. Residents can choose between private studio apartments, companion suites, and shared homes, and there are options for respite care, adult day programs, and long-term services at places like Chateau Villa. The Pine Cottage memory care unit has 12 licensed beds with 24-hour awake dementia trained staff and secured wandering grounds to let residents explore safely. The community cares for those with physical, cognitive, or memory needs, including help with dressing, bathing, grooming, incontinence care, and medication, and diabetic or non-ambulatory care are both available. Medically trained staff are on site at all times to ensure proper treatment, and a nurse remains on duty all hours.

    Residents join activities like music with the resident band, arts and crafts, a gardening group, social games, and lectures, with a story time and educational programs available for mental engagement, and the program tries to enhance cognitive abilities while still letting each person keep as much independence as possible. People can spend their time in the gym, game room, spa and wellness room, or walk through gardens and use the outdoor gazebo, and animal lovers enjoy the pet aviary with many birds, plus interaction with farm animals such as emus, llamas, cows, and rabbits in the activity areas. Pets like dogs and cats are allowed. The grounds have landscaped, home-like neighborhoods designed to reduce chores, and common areas come with TVs, cable wired rooms, libraries, and patios.

    Family members can stay in touch through the facility's special communication services, and transportation and a community bus are on hand for shopping, sightseeing, and doctor appointments, with staff able to provide appointment companion services. Meals get planned and prepared by chefs, and community dining areas are open to everyone, with multiple meal plan options. Housekeeping, laundry, and dry cleaning are included. There's space for private family events. Residents can get haircuts and barber services, and personal care needs like assistance with dressing, showering, medication, and toileting get managed by staff who stay ready 24/7. The community bus, parking, and nearby healthcare options, including a doctor and pharmacy within a mile, help make life easier.

    Braswell Family Senior Care gives mental health care, support for VA benefits, advice for finances, and cost assistance programs, and accepts checks and credit cards. The place welcomes both seniors and people with disabilities and aims to keep everyone as involved and independent as they can be, with resources for assistive devices, bedside emergency calls, and a behavioral health recovery center. Staff encourage resident-run and community-sponsored activities so people feel connected. Chapel services and religious programs are provided in-house for those who want them. The facility's "Quality Care with Love" philosophy guides staff as they monitor and improve their work, and every resident follows a care guide tailored to their needs. The Braswell group also runs Mediterranean Gardens and Leisure Manor locations in the area, giving choices for different preferences.

    Admissions are available any time, with regular office hours during the week. Licensed for up to 36 residents, Braswell Family Senior Care remains a place with a home-like, warm environment run by a loving staff, where the main goal is to help people live safely, happily, and as independently as possible throughout their golden years.

    People often ask...

    State of California Inspection Reports

    45

    Inspections

    9

    Type A Citations

    13

    Type B Citations

    6

    Years of reports

    09 Aug 2024
    Confirmed allegation of staff hitting resident after interviews and record review. Staff member received disciplinary action.
    • § 87468.1
    16 May 2024
    Confirmed complaint #56-AS-20240506155415 through interviews and document review during follow-up visit.
    21 Mar 2024
    Found no basis for the allegation that staff did not provide filtered water to a resident as required.
    08 Mar 2024
    Confirmed evidence of rodent infestation in certain resident bedrooms, with ongoing treatment measures in place.
    • § 87303(a)
    29 Nov 2023
    Investigated allegations of staff not assisting with medications and residents not being treated with dignity, but found insufficient evidence to prove these claims.
    16 Nov 2023
    Identified deficiencies in resident care, medication administration, staff training, and record-keeping at the facility during the inspection.
    • § 87412(c)
    • § 87411(c)(1)
    • § 87465(h)(4)
    • § 87457(c)
    • § 87465(c)(2)
    06 Nov 2023
    Confirmed staff did not properly clean a resident's room leading to a substantiated allegation.
    • § 87303(a)
    22 Sept 2023
    Cited a deficiency during a visit, civil penalties accessed for failure to correct, resident not readmitted to facility.
    14 Sept 2023
    Confirmed substantiated allegation of violation of resident's personal rights following aggressive behavior leading to hospitalization and subsequent denial of reentry to the facility.
    • § 87468.2(a)(20)
    07 Sept 2023
    Investigated the claim that staff hit a resident; found insufficient evidence to prove or disprove the allegation. Conducted exit interview and discussed findings with the administrator.
    28 Jul 2023
    Observed two staff working without proper background clearance during the visit. Staff removed from facility immediately. Deficiency cited per regulations.
    • § 87355(e)(1)
    18 Jul 2023
    Confirmed allegations of odor throughout the facility and substantiated the claim that the facility does not smell - the investigators further found that a resident's wound developed maggots multiple times while in care.
    • § 87303(a)
    12 May 2023
    Confirmed failure to ensure resident was picked up after medical appointment, but determined other allegation of inadequate care to be unsubstantiated.
    • § 87464(f)(1)
    11 May 2023
    No health and safety concerns were observed during the visit.
    26 Apr 2023
    Investigated allegation that resident’s personal belongings were not safeguarded; found insufficient evidence to prove or disprove the claim, resulting in it being unsubstantiated.
    19 Apr 2023
    Interviews and tours were conducted to investigate an allegation involving locking residents out of the designated smoking area, but no evidence was found to support the claim.
    19 Apr 2023
    Investigated a door in the smoking area, found misalignment causing improper closure, leading to a regulatory deficiency citation.
    • §
    21 Feb 2023
    Investigated whether staff provided adequate meal service and determined that there was enough food available, meals were served timely, and residents had options for dining in their rooms or choosing alternate meals, leading to the conclusion that the allegation was unsubstantiated.
    17 Feb 2023
    Found no evidence to support allegations of staff members being prevented from entering a resident's room or that special dietary needs were not met.
    14 Sept 2022
    Allegations of staff not providing meals in a timely manner and a dirty resident shower were investigated. Insufficient evidence was found to prove or disprove the allegations.
    16 Aug 2022
    Identified deficiency in infection control practices during annual inspection.
    • § 87355(e)(1)
    10 Jan 2022
    Confirmed allegations of resident care and pest control issues were found to be unsubstantiated after interviews with staff and review of records and documentation.
    21 Sept 2021
    Found that allegations regarding water and food not being offered to residents were unfounded.
    21 Sept 2021
    Investigated complaints of abuse, neglect, and medication mismanagement; found no evidence to substantiate any allegations.
    21 Sept 2021
    Confirmed that staff did not prevent residents from leaving their rooms or the facility.
    21 Sept 2021
    Investigated complaints regarding dietary order compliance, inappropriate staff conduct, and confidentiality breaches, but determined there was not enough evidence to prove or disprove any of the allegations.
    21 Sept 2021
    Investigated complaints included staff speaking inappropriately to a resident and refusing to help a resident find an apartment; neither allegation was supported by sufficient evidence.
    21 Sept 2021
    Found that allegations of residents not receiving cleaning services and being charged for unprovided meals were unfounded, based on interviews and record reviews.
    28 Jul 2021
    Confirmed that staff failed to address resident's rights violation.
    • § 87218(a)
    28 Jul 2021
    Found unannounced allegations of inadequate feeding and lack of respect towards residents to be unfounded after interviews and observations.
    25 May 2021
    Inspection found no health and safety concerns, with proper infection control measures in place. No deficiencies were cited.
    21 Jan 2021
    Interviews with staff and residents were conducted regarding an allegation, which was not proven to be true or false.
    21 Jan 2021
    Confirmed the complaint of pests in the facility was unfounded after interviews with staff and residents and a review of records.
    21 Jan 2021
    Determined an allegation that a staff member accused a resident of spreading Covid-19 was unsubstantiated due to lack of evidence, following interviews with both staff and residents.
    06 Jan 2021
    Determined that the allegations of staff not providing comfortable accommodations and not treating residents with dignity were unsubstantiated due to lack of sufficient evidence.
    06 Jan 2021
    Contacted facility regarding allegations of not following prescribed diets and speaking inappropriately to residents. After interviews and records review, allegations were found unsubstantiated.
    01 Oct 2020
    Interviews revealed an allegation of inappropriate behavior by a resident towards staff over a disagreement about accessing the ice machine. However, there was insufficient evidence to confirm or deny the validity of the allegation.
    29 Sept 2020
    Confirmed allegations of inadequate medication management and unfounded pest presence at the facility after conducting interviews and reviewing records and documentation.
    17 Sept 2020
    Reviewed allegations of inappropriately sized resident bedrooms and found insufficient evidence to support the claim.
    24 Apr 2020
    Found the allegation regarding improper diabetic care and injury by staff unfounded, with no evidence supporting such claims. Confirmed residents received meals and snacks, including those confined to their rooms, and no unexplained injuries were reported during interviews.
    06 Jan 2020
    Confirmed that allegations regarding refusal to provide a resident with a copy of their records and failure to follow a physician's orders were unfounded, meaning they were false or without reasonable basis.
    06 Jan 2020
    Reviewed records revealed a violation of personal rights regarding the storage and administration of medication for a resident.
    • §
    09 Dec 2019
    Found insufficient evidence to support allegations regarding a resident's refusal to eat facility-provided meals.
    09 Dec 2019
    Reviewed allegations of misconduct, inadequate living conditions, and maintenance issues at the facility. Some allegations were substantiated, while others were not due to lack of evidence.
    • § 87303(b)
    • § 87303(a)
    04 Oct 2019
    Identified deficiencies in the physical plant, resident rooms, and staff records during the inspection.
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