Overall sentiment in the reviews is strongly positive, with consistent emphasis on caring, attentive staff and a warm, home-like environment. Reviewers repeatedly note that caregivers are compassionate, patient, and responsive to changes in residents' needs. Many comments praise the facility’s intimate size and person-centered approach — residents receive individualized attention, and staff–family communication is frequent and clear. Leadership receives specific positive mention (Kiersten Vance), reinforcing impressions of well-run management.
The physical facility is described as clean, modern but comfortable, and park-adjacent — attributes that reviewers appreciated. Reviewers highlight home-style meals, private room options as well as shared room options, and a generally small resident community that fosters close relationships among residents. The facility is dog-friendly (named dogs Rusty and Pepper appear in reviews), contributing to the homelike, welcoming atmosphere. Multiple reviewers also noted that 24/7 visiting is allowed, and that the community maintained COVID-19 safety measures while continuing to offer social events during the pandemic. Family-oriented touches such as pre-COVID potlucks and ongoing activities during restrictions were specifically mentioned.
Activities and social life receive favorable remarks: music, crafts, exercise, bingo and other events are part of the programming, and reviewers said the social environment is friendly and engaging. However, there are notes that the lifestyle is basic and the small size can be a mixed blessing: while many appreciate the intimate setting and personalized care, a few reviewers felt that some residents were not able to participate in activities. This suggests that activity programming may be more appropriate for residents with certain levels of mobility or cognitive function, and may not fully serve those with greater limitations.
The most common practical concerns center on cost and level of medical care. A number of reviewers praised the pricing as reasonable, yet at least one person indicated price was the primary barrier to choosing the community. More importantly, reviewers pointed out limits in on-site higher-level medical or skilled nursing care: some residents were described as being in hospice or requiring a higher level of care than the community can provide. This pattern indicates that The Hills of Stillman is positioned as an assisted living/supported residential setting rather than a full skilled nursing facility; families with multiple members needing different levels of care or with rapidly escalating medical needs may find it less suitable.
Privacy and fit are occasional issues. Shared-room options were noted, which may be a concern for those seeking full privacy. One review specifically mentioned that the community was not suitable for both parents in their case, implying that the match between individual needs and the scope of services should be carefully evaluated. Overall, while the staff, facility, and community culture earn strong recommendations from numerous reviewers, prospective residents and families should assess medical-care requirements and budget constraints when considering this community.
In summary, reviews portray The Hills of Stillman as a small, well-managed, and compassionate community with strong staff-resident relationships, clear family communication, a clean and home-like setting, and meaningful social programming. It is especially well-suited to residents who benefit from personalized attention in an intimate environment and whose medical needs are consistent with assisted living-level care. Families should confirm clinical capabilities and cost details up front, and consider privacy preferences and activity participation needs when deciding if this community is the right fit.
