The reviews for Meadowbrook Homes present a mixed but coherent picture that highlights strong strengths typical of a small, residential assisted living home while also containing at least one very serious negative allegation. Many reviewers emphasize a warm, home-like atmosphere: the house is described as clean, open, bright and peaceful with a beautiful backyard and country-style setting. Multiple commenters note the facility’s small size and one-story layout, which contributes to a calming, residential environment. Several reviewers specifically praise the presence and involvement of owners and the administrator, noting that the administrator is a Registered Nurse and that staff are compassionate and caring. The availability of a hospice waiver and the designation as non-medical assisted living are also mentioned, reinforcing that this is a home-focused level of care rather than a medical facility. Location in Redlands, California, is repeatedly noted, which may be relevant for local searchers.
On staffing and care quality, the pattern is divided. Positive comments stress attentive, experienced staff and an owner/RN who is present and involved, and some family members report that residents (for example, a spouse) are doing well. Conversely, a subset of reviews raise grave concerns: one review alleges inadequate staffing (reportedly only one caregiver on staff), misrepresentation by the administrator, and neglect that ultimately culminated in a resident death after placement. That account also claims that although records existed, the actual care provided was insufficient. These negative reports are specific and serious and therefore stand in stark contrast to the otherwise favorable descriptions of staff compassion and experience. This creates a notable inconsistency among reviewers about the reliability and adequacy of care, and it suggests that experiences may vary substantially depending on timing, staffing levels, or specific resident needs.
Dining and daily living are generally presented positively but with at least one exception. Several reviewers appreciate home-cooked meals, which fits the small-house model and is consistent with the facility’s country/residential feel. However, one review calls out an inappropriate breakfast choice for a resident with reflux, indicating a potential lapse in dietary accommodation or individualized meal planning in at least one instance. Because the community is non-medical, families should be aware that residents with complex dietary or medical needs may require additional oversight or clarification of how dietary restrictions are handled.
Management and transparency emerge as another theme with conflicting signals. Positive feedback portrays owners and the RN-administrator as present, caring, and experienced, which many families found reassuring. At the same time, allegations of administrator misrepresentation and documentation that does not reflect actual care raise questions about transparency and consistency in communication and record-keeping. The presence of documentation alone—mentioned in a negative review—did not guarantee adequate hands-on care in that reviewer’s experience. Given these divergent reports, prospective families should confirm current staffing levels, ask for details about staff-to-resident ratios and on-site RN involvement, and request recent references or inspection reports.
In summary, Meadowbrook Homes is frequently described as a small, clean, and peaceful residential setting with compassionate staff, home-cooked meals, and hands-on owner involvement—attributes that many families find appealing for non-medical assisted living. However, the reviews also contain at least one very serious negative allegation of inadequate staffing, misrepresentation, neglect, and a death after placement. These conflicting accounts indicate variability in experiences and underscore the importance of direct verification: confirm staffing patterns and qualifications, review how dietary and medical needs are managed within a non-medical framework, and seek up-to-date references or regulatory information before placement. The facility’s strengths in atmosphere and caregiver compassion are clear, but the serious nature of the complaints means prospective residents and families should perform careful due diligence to ensure the home can consistently meet the specific care needs of their loved one.
