Mk Quality Care Assisted Living

18960 Keswick St, Reseda, CA 91335

Assisted Living

5.0·1 reviews

For the front desk(818) 648-0011

Reviews

5.00·(1)

Overall rating

5
4
3
2
1

Care
5.0
Staff
5.0
Meals
5.0
Amenities
5.0
Value
5.0

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Location

Mk Quality Care Assisted Living is located at 18960 Keswick St, Reseda, CA, 91335.

About Mk Quality Care Assisted Living

Mk Quality Care Assisted Living sits in Reseda, California, as a small, state-licensed community with the number 197610426, offering assisted living, memory care, and independent living for seniors aged 60 and up, with 4 licensed beds and a home-like setting. Staff members are known to be friendly, knowledgeable, and accommodating, and they're around 24/7, helping with daily activities like bathing, dressing, grooming, and medicine management, so residents can keep their independence, but always get help when they need it, and there are emergency call buttons in every room. They provide ambulatory and non-ambulatory care, support for memory loss, and respite care for short-term stays, with personalized care plans and medication management for long-term or temporary needs. Rooms include private, semi-private, and shared options, some with roll-in showers or bathrooms, all accessible and close to elevators, and everything's kept clean with daily housekeeping, laundry, linen service, and on-site maintenance, which is included for everyone, and the place is pet friendly, though some kinds of pets aren't allowed.

Meals come three times a day, served in a dining room with a piano, or residents can request room service, and snacks are always available, plus there are group meals and restaurant-style dining, with a concierge service working all day and night. The facility's got walking paths, courtyards, a garden, a fireplace, and big, wide hallways, keeping it peaceful and easy to move around, and there's parking and scheduled rides for appointments or outings. Residents can relax with cable TV, phone services, and WiFi, and there are scheduled activities like exercise classes, church services, Bible studies, bingo, movies, birthday celebrations, and community-sponsored events, so people stay busy and find company when they want it.

There's an Emergency Alert System, good surveillance, and emergency response protocols for safety, and the staff aims to keep a supportive, comfortable environment where residents' needs and privacy matter, while helping families worry less. Mk Quality Care Assisted Living's had a community score of 4.8 based on resident reviews and stays focused on providing reliable, compassionate care, offering seniors a tranquil and elegant lifestyle, and that's about what stands out at this place, which has only been open a couple of years but works every day to make things as comfortable as possible for its residents.

People often ask...

Mk Quality Care Assisted Living offers assisted living and board and care.

There are 5 photos of Mk Quality Care Assisted Living on Mirador.

The full address for this community is 18960 Keswick St, Reseda, CA 91335.

No, Mk Quality Care Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Safety & Compliance

In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

License number	197610426
Status	Licensed
Facility type	Residential Care Elderly
Capacity	6 residents
Licensee	MK QUALITY CARE ASSISTED LIVING
Effective	October 20th, 2023

View the official license record

Inspection Reports

29

Reports

18

Type A Citations

12

Type B Citations

14

Complaints

5

Years

24 Sept 2025Inspection		24 Sept 2025Inspection Identified two health and safety deficiencies: medications and disinfecting wipes were left unlocked and accessible to residents, and injections were administered by a resident rather than an appropriately skilled professional. Type A87705(f)(2) Type A87629(b)(1)
10 Oct 2024Inspection		10 Oct 2024Inspection Observed six private bedrooms, secured medications, and safe common areas; no deficiencies were cited.
28 Sept 2023Inspection		28 Sept 2023Inspection Observed a six-bed residential care setting with six private bedrooms, a fenced jacuzzi, and locked medication and laundry areas; no immediate safety hazards were identified.
06 Sept 2023Inspection		06 Sept 2023Inspection Confirmed that the applicant and administrator participated in COMP II and understood licensing requirements, including operation, admissions policies, staffing, emergency preparedness, and complaints reporting.
07 Aug 2023Complaint		07 Aug 2023Complaint Identified unlicensed care operation involving detached ADU units; interviews and observations showed one resident required assistance with daily living activities while others were independent. Type A1569.44(a)(1) Type A1569.44(a)(3)
07 Aug 2023Complaint		07 Aug 2023Complaint Investigated an allegation that a staff left a resident soiled for an extended period; interviews provided insufficient information to determine if it occurred.
07 Aug 2023Complaint		07 Aug 2023Complaint Investigated the allegation that the administrator did not allow a resident to choose home health services, did not include the resident in the care plan, and intimidated the resident.
07 Aug 2023Complaint		07 Aug 2023Complaint Investigated a complaint alleging that staff failed to meet a resident's medical needs, handled residents roughly, provided inadequate food, administered medications late, and did not meet residents' needs; interviews and records review were conducted.
20 Oct 2022Inspection		20 Oct 2022Inspection Identified missing resident records for at least one resident and inadequate administrator qualifications. Type B87506(a) Type B87405(d)
20 Oct 2022Complaint		20 Oct 2022Complaint Investigated a complaint alleging staff did not bathe a resident, did not assist with incontinence care, and left the resident socially isolated.
20 Oct 2022Complaint		20 Oct 2022Complaint Investigated three complaints about resident care and found insufficient evidence to prove the allegations.
20 Oct 2022Complaint		20 Oct 2022Complaint Investigated hospice services provided without a hospice agreement, an injection given to a resident, and unauthorized adults; found insufficient evidence to prove the alleged violations.
28 Sept 2022Inspection		28 Sept 2022Inspection Observed compliance with Title 22 regulations; no violations were found.
10 May 2022Inspection		10 May 2022Inspection Observed a language barrier with staff and noted a staff member not wearing a mask. Later, staff demonstrated they could communicate with residents.
08 Oct 2021Inspection		08 Oct 2021Inspection Observed operation beyond the licensed capacity by caring for a non-resident; medication storage for an ADU resident was kept on the licensed premises. Type ACCR80724(a)
25 Aug 2021Inspection		25 Aug 2021Inspection Identified that a resident left unattended after staff turned off the front door alarm, creating safety concerns. The incident was not reported to the licensing agency within 24 hours as required. Type A87468(a)(2) Type A87705(j) Type B87211(a)(2)
19 Aug 2021Complaint		19 Aug 2021Complaint Investigated a complaint that the ombudsman was not allowed to conduct a thorough investigation and that staff could not provide a resident roster due to a language barrier; also confirmed auditory alarms on doors were present and functioning. Type A87405(d)(2) Type A9722(d)
13 Aug 2021Complaint		13 Aug 2021Complaint Found the complaint unfounded after an on-site visit; no safety or care concerns were observed.
29 Jul 2021Complaint		29 Jul 2021Complaint Investigated an allegation that COVID-19 precautions were not followed and that staff could not communicate effectively. Type B87468.1(a)(2) Type B87411(d)(3)
28 Jun 2021Inspection		28 Jun 2021Inspection Identified a resident admitted with a prohibited health condition who depends on others to perform all activities of daily living, and no pre-appraisal or exception was completed. Type A87615(a)(5) Type A87459
24 May 2021Inspection		24 May 2021Inspection Identified that exit alarms were not operable, creating a potential hazard for residents. Type B87468.2(a)(8)
13 May 2021Inspection		13 May 2021Inspection Identified safety and care deficiencies in a residential care setting, including obstructed exits, improper door hardware, missing grab bars, insufficient non-perishable food, and staffing shortages. Type A87307(d)(6) Type B87303(e)(4) Type B87405(d)
07 May 2021Inspection		07 May 2021Inspection Identified safety concerns, including two staff working without required criminal background clearance, and hazardous items left accessible (medications, disinfectants, and cleaners) along with an unlocked jacuzzi gate. Type A87411(g) Type A87705(e) Type A87465(h)(2)
19 Apr 2021Complaint		19 Apr 2021Complaint Investigated an allegation that residents were locked in. Exterior doors were locked with a key from inside, and residents were unaware of the locks and had not attempted to exit. Type A87705(l)(5)
06 Apr 2021Inspection		06 Apr 2021Inspection Observed that staff cared for a former resident living in an ADU at the back, exceeding the licensed capacity, and two staff records were missing.
26 Mar 2021Complaint		26 Mar 2021Complaint Investigated concerns about administrator training, staff language communication, and the storage of medications and hazardous supplies, with temperature and cleanliness concerns also reviewed. Type A87405(f)(2) Type B87405(d)(2) Type B87411(a)
26 Mar 2021Inspection		26 Mar 2021Inspection Identified safety concerns, including undeclared additional dwelling units connected to the property and a nonworking gate bell, plus missing health screenings and first aid training for personnel.
26 Mar 2021Complaint		26 Mar 2021Complaint Identified language-barrier issue in staff communication with residents; prior visit found two of three staff unable to communicate in English with residents who primarily speak English, and that aspect was noted.
25 Mar 2021Complaint		25 Mar 2021Complaint Investigated allegations that a sample menu was not posted, staff engaged in an altercation in the presence of residents, and some staff worked without criminal record clearance. Type A87411(g)(1) Type B87468.1(a)(1) Type B87555(b)(6)

Disclaimer

Mirador Living is not affiliated with the owner or operator(s) of Mk Quality Care Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Mk Quality Care Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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