I moved my mother here and I'm very pleased - the facility is spotless, well-designed, and the private apartments are comfortable and accessible. The staff (from caregivers to Director Carolyn and owner Abraham) are genuinely caring and proud of their work; my mother loves the restaurant-quality meals, accommodated dietary needs, daily activities (exercise, bingo, storytime, organist visits), and the friendly, homey atmosphere. On-site care, transportation, and good communication give me peace of mind, and I'd recommend this community while noting there's always room to fine-tune things.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.93·(14)
Overall rating
5
4
3
2
1
Care
4.0
Staff
4.2
Meals
4.6
Amenities
4.2
Value
2.5
Pros
Well-appointed private units with en-suite bathrooms
Newly built, clean, and well-maintained facility
Compassionate, hands-on caregiving staff
Helpful and patient administrative team
High-quality, restaurant-style meals served three times daily
Dietary accommodations and allergy-aware menus
Active daily activities and engaging programs
On-site memory care unit with secure layout
Wheelchair-accessible design with wide, easy-to-navigate halls
Large common areas including library and salon
Regular transportation for appointments and errands
On-site religious services and visiting musical programs
Housekeeping and interior upgrades
Resident recognition and social events (e.g., birthdays)
Reasonable pricing with meals included
Cons
Inconsistent administrative communication and responsiveness
Operational instability during ownership transition
Increased staff turnover and loss of experienced caregivers
Gaps in transfer-safety and supervision practices
Room-access control and unit-key process weaknesses
Delays in application processing and resident onboarding
Additional fees for certain hands-on care tasks
Use of personal devices for work-related resident communication
Unclear or changing phone/contact systems without notice
Inconsistent continuity of services and scheduling
Summary of reviews
High Desert Haven presents as a generally clean, modern, and well-appointed senior living community with a range of private-unit options and a visible emphasis on resident dignity. Multiple accounts highlight a newly built wing, wide accessible corridors, large common spaces, and private bedrooms with en-suite baths. Housekeeping and facility upkeep are commonly described as strengths, and reviewers note pleasant views and an orderly interior layout that supports mobility and social interaction.
Care and staff are frequently praised for being compassionate, hands-on, and respectful; many family members described caregivers as attentive and knowledgeable. The administrative team is sometimes singled out as helpful and patient, and the owner and certain directors received positive mention for proactive involvement. At the same time, there is a recurring pattern of staffing instability tied to an ownership transition: reviewers described higher turnover, the departure of experienced caregivers, and resulting gaps in continuity of care. These operational shifts have contributed to concerns about supervision practices and transfer-safety protocols; prospective families should confirm current staffing levels and supervision procedures during a visit.
Dining is consistently noted as a strength. Reviewers use terms like high-quality and restaurant-style to describe the daily meals; there are three regular meal services, and the community appears capable of accommodating dietary preferences and allergies, including vegetarian options. Some families did note that certain hands-on feeding or unusual-care needs may carry additional charges, so clarity about fee structure is advisable.
Activity programming and social life are well developed. The community offers a variety of daily activities (exercise classes, BINGO, trivia, storytime, ball-rolling, outdoor walks), religious services, visiting musicians, and special events that contribute to a friendly, social atmosphere. Memory-care services are available on-site in a secured unit with programming tailored to residents who need it.
Operational and management concerns recur in the reviews. Several accounts point to inconsistent administrative communication—examples include long application-processing delays, changes to phone contacts without notice, and difficulty reaching staff. There are also facility-level concerns about room-access controls and the use of personal devices for work-related communication, which can affect privacy and accountability. A small number of reviewers described service reductions and price increases after an ownership change, and at least one reviewer referenced plans to involve state authorities; these suggest families should evaluate the current management structure, financial policies, and any recent regulatory history.
Overall, High Desert Haven appears to offer many of the physical and programmatic qualities families seek—clean, modern accommodations; robust activities; and well-regarded dining and caregiving—while also showing operational vulnerabilities tied to recent ownership and staffing changes. Prospective residents and families would benefit from an in-person tour, direct questions about staffing ratios and turnover, confirmation of transfer and supervision protocols, a clear written explanation of all fees, and current contact procedures before making a placement decision.
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Location
High Desert Haven is located at 1240 College Heights Blvd, Ridgecrest, CA, 93555.
About High Desert Haven
High Desert Haven sits on College Heights Blvd in Ridgecrest, CA, and serves as a licensed residential care facility for seniors who need different types of support, including assisted living, memory care, independent living, in-home care, and nursing home services, offering studio, one-bedroom, semi-private, and two-bedroom options with around-the-clock staff available for emergencies, which really helps when someone needs bathing and dressing assistance, medication or diet management, or just someone close by for peace of mind, and even though the food isn't fancy, residents get three meals a day and snacks, plus house cleaning, laundry services, and transportation to local medical appointments, so you never have to worry about missing important visits or chores piling up, while the building keeps a homey, comfortable environment with indoor spaces where folks can gather for exercise classes or arts and crafts and a calendar that brings special events and activities to keep people's minds and bodies busy, and with a second person fee, community fees, monthly rates like $2,200 for a one-bedroom, and different payment options, care is made possible for many families, and with a staff that's known for its compassion and training in memory care, support comes with respect and kindness, helping each resident keep their dignity and pride, and even though you can fill out a form to unlock reviews, ratings, and pricing, and talk with advisors before choosing, most people say the dedicated support, personalized care plans, and the focus on helping families make informed decisions really stand out, so High Desert Haven tries to make sure people feel safe, well looked after, and respected no matter their situation.
People often ask...
High Desert Haven offers competitive pricing, with rates starting at a cost of $5,486 per month.
High Desert Haven offers assisted living and memory care.
The full address for this community is 1240 College Heights Blvd, Ridgecrest, CA 93555.
No, High Desert Haven does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated an allegation that a resident's bank account was charged without authorization; the claim was found unfounded.
13 May 2026Complaint
13 May 2026Complaint
Investigated a complaint alleging pests, smoking in unauthorized areas, poor repair, unmet care needs, and malodors. All allegations were unsubstantiated.
13 May 2026Inspection
13 May 2026Inspection
Identified no deficiencies after a case management visit prompted by a resident chest-pain incident; documentation and resident health information were reviewed, and a health and safety check was conducted.
12 May 2026Inspection
12 May 2026Inspection
Identified several licensing noncompliances, including unlocked cleaning supplies and centrally stored medications, and incomplete or inaccurate resident records and appraisals.
Type A87309(a)
Type A87465(h)(2)
Type A87465(h)
Type B87465(h)
Type B87506(b)(15)
Type B87463(a)
29 Apr 2026Complaint
29 Apr 2026Complaint
Observed multiple washers and dryers inoperable in two building areas.
Type B87303(a)
21 Mar 2026Inspection
21 Mar 2026Inspection
Observed oxygen in use with no No Smoking-Oxygen in Use sign and two unsecured oxygen tanks.
27 Jan 2026Inspection
27 Jan 2026Inspection
Found that staff transferred a resident to a hospital and refused to readmit after discharge, creating a potential health and safety risk.
Type B87468.2(a)(20)
27 Jan 2026Complaint
27 Jan 2026Complaint
Identified staff transportation to medical appointments and adherence to the activities calendar as issues caused by insufficient staffing.
Type B87465(a)(2)
Type B87219(f)
27 Jan 2026Inspection
27 Jan 2026Inspection
Identified concerns about administrator qualifications and staffing procedures during a meeting.
27 Jan 2026Complaint
27 Jan 2026Complaint
Investigated the eviction procedures allegation for a resident; found insufficient evidence to prove the allegation.
10 Dec 2025Inspection
10 Dec 2025Inspection
Identified that a pre-admission appraisal for a resident was not completed and that resident records were not provided promptly.
Type B87457(c)(1)(A)
Type B87506(d)
10 Dec 2025Complaint
10 Dec 2025Complaint
Investigated the allegation that staff transported residents while under the influence, impairing care and supervision. Interviews did not establish a preponderance of evidence to prove or disprove the allegation.
18 Nov 2025Inspection
18 Nov 2025Inspection
Observed an unoccupied housekeeping cart with cleaning chemicals accessible to residents and housekeeping staff in a resident's room; also found a rent increase notice without a properly dated 90-day notice.
Type A87309(a)
Type B1569.655
15 Oct 2025Inspection
15 Oct 2025Inspection
Identified that a resident was hit by another, causing a head injury requiring hospital care, and staff failed to report incidents in a timely manner.
Type A87468.1(a)(3)
Type B87211(a)(1)
04 Sept 2025Inspection
04 Sept 2025Inspection
Identified non-compliance resulted in reducing the hospice waiver to six residents.
03 Sept 2025Complaint
03 Sept 2025Complaint
Identified that staff left medications accessible, allowing a resident to ingest another resident's medications, which required medical attention.
Type A87465(a)(4)(a)
03 Sept 2025Complaint
03 Sept 2025Complaint
Investigated multiple allegations about staff interactions, room cleanliness, dietary adherence, quality of food, personal hygiene support, and replacement of damaged personal property. Found no preponderance of evidence to prove violations.
06 Aug 2025Complaint
06 Aug 2025Complaint
Investigated concerns about resident care and medications and found issues with medication administration, call light response times, hospice planning, and home health coordination.
Type A87465(a)(4)
Type A87609(4)(b)
Type A87464(f)(1)
Type A87633(a)(a)
Type A87211(a)
Type B87633(a)(a)
Type B87211(a)
06 Aug 2025Inspection
06 Aug 2025Inspection
Investigated a resident-on-resident incident that left one resident with a broken hip requiring surgery; no deficiencies were cited.
16 Jul 2025Inspection
16 Jul 2025Inspection
Identified immediate safety risks: hot water reached 130°F in a resident's room, and medications were left unlocked. Also noted that a hospice care plan was missing for a resident.
Type A87303(e)(2)
Type A87465(h)(2)
Type B87633(b)
16 Jul 2025Complaint
16 Jul 2025Complaint
Investigated a complaint alleging improper food temperatures causing burns and staff threats toward a resident. Findings showed no clear evidence that burns occurred or that threats were made.
24 Jun 2025Complaint
24 Jun 2025Complaint
Investigated a complaint alleging staff did not distribute a resident's medication as prescribed, did not assist with showering, and did not meet incontinence care needs.
Type A87465(a)(4)
Type A87265(a)
Type A87625(a)
Type B87464(a)
22 Apr 2025Inspection
22 Apr 2025Inspection
Observed no deficiencies during a prelicensing visit.
26 Mar 2025Complaint
26 Mar 2025Complaint
Investigated allegations that a resident sustained multiple injuries and frequent falls due to lack of supervision, including leaving the resident on the floor for at least 40 minutes.
Type A87464(f)(1)
Type A87468.1(a)(1)
26 Mar 2025Inspection
26 Mar 2025Inspection
Observed a resident attempting to climb out of bed with a recliner blocking the bottom half of the bed, creating a safety concern. Identified a deficiency related to residents’ rights to safe and comfortable accommodations.
Type A87468.1(a)(2)
25 Mar 2025Complaint
25 Mar 2025Complaint
Identified multiple violations affecting residents' rights, medical care, staffing, and monitoring.
Type A87468.1(a)(3)
Type A87465(a)(1)
Type A87411(a)
Type A87466
19 Feb 2025Complaint
19 Feb 2025Complaint
Investigated an allegation that staff disclosed a resident's medical condition to an outside visitor, violating privacy rights.
Type A87468.1(a)
19 Feb 2025Inspection
19 Feb 2025Inspection
Identified a malfunctioning call system that did not alert staff in all wings. Cameras in two resident rooms were observed for staff and family viewing, with monitors located on the staff desk.
Type A87468.1(a)(3)
Type B87303(i)(2)
04 Feb 2025Inspection
04 Feb 2025Inspection
Investigated two incidents involving a rash/scabies outbreak and potential physical abuse between residents; the rash was not reported promptly.
Type B87211(a)(1)
11 Dec 2024Complaint
11 Dec 2024Complaint
Investigated a complaint that the admission agreement copy was not provided to the authorized representative and that a preadmission refund was not issued; other related care concerns could not be confirmed from records.
Type B87507(e)
Type B87507(E)2.a.(E)
20 Nov 2024Inspection
20 Nov 2024Inspection
Identified that a staff member used a resident's credit card to order Door Dash on several occasions while the resident was not present. This action posed risks to the resident's health, safety, and personal rights.
Type A87468.2(a)(8)
20 Nov 2024Complaint
20 Nov 2024Complaint
Investigated a complaint alleging rent increases for SSI/SSP residents beyond allowed amounts and concerns about cleanliness and strong perfume odors.
Type B1569.655(c)
10 Oct 2024Inspection
10 Oct 2024Inspection
Observed health and safety deficiencies during the review. These included hot water temperatures above safe levels, incomplete medication management and records, missing hospice/home health planning, and absent emergency planning and staff training.
Type ACCR87303(e)(2)
Type ACCR87465(a)(4)
Type ACCR87465(a)(6)
Type BCCR87303(a)
Type BCCR87465(a)(4)
Type BCCR87465(a)(6)
Type BCCR87506(b)(15)
Type BCCR87507(d)
Type BCCR87609(b)(4)(A)
Type BCCR87632(a)(4)
Type BCCR87633(a)(2)
Type BCCR87633(h)
Type BHSC1569.625(b)(2)
Type BHSC1569.69(g)
Type BHSC1569.696
10 Oct 2024Inspection
10 Oct 2024Inspection
Identified failures to report a resident hospitalization on 9/19/24 and to document the incident with the licensing agency. Also noted a missed Vitamin D3 dose not reported over several days, identified as a repeat violation.
Type B87211(a)(1)
09 Oct 2024Inspection
09 Oct 2024Inspection
Identified concerns included an incident from 9/19/24 not reported to the department, missing hospice care plans, and mismatches between admissions agreements and a rate increase letter. Also observed a doorway in need of repair, a cracked hallway window, and that an annual inspection was not completed.
16 Sept 2024Complaint
16 Sept 2024Complaint
Investigated allegations that staff mismanaged medications, allowed unfingerprinted staff, spoke inappropriately to residents, and used residents' personal belongings.
Type A87465(a)(4)
Type A87355(e)(1)
Type B87468.1(a)(1)
Type B87468.1(a)(12)
16 Sept 2024Inspection
16 Sept 2024Inspection
Identified failure to submit timely written incident reports to the licensing agency within seven days of hospitalizations.
Type B87211(a)(1)
10 Oct 2023Inspection
10 Oct 2023Inspection
Identified health and safety deficiencies, including hot water temperatures in several resident rooms exceeding safe levels, missing physician medical assessment dates, and lack of hospice care plans and home health responsibilities.
Type A87303(e)(2)
Type B87458(a)
Type B87465(a)(4)
Type B87609(b)(4)
Type B87633(b)(6)
20 Dec 2022Complaint
20 Dec 2022Complaint
Found the allegation of unlawful eviction unfounded.
05 Dec 2022Complaint
05 Dec 2022Complaint
Investigated the allegation that staff did not provide medications as prescribed to residents.
28 Sept 2022Inspection
28 Sept 2022Inspection
Observed an unannounced licensing visit with no infection-control deficiencies noted; safety measures were in place, medications were secured, and rooms and common areas appeared orderly.
28 Sept 2022Inspection
28 Sept 2022Inspection
Conducted an unannounced case management visit following self-reported incidents. Reviewed resident records and staff schedules; no deficiencies were cited.
02 Mar 2022Inspection
02 Mar 2022Inspection
Identified deficiencies including a resident with a prohibited health condition without an exception, wound care by staff who were not trained professionals, missing hospice and home health plans, bed rails without physician orders, no restricted health care plans for several residents with diabetes, a Lysol can accessible to a resident, and strong urine odor in two rooms. A civil penalty was assessed for the prohibited health condition.
02 Mar 2022Inspection
02 Mar 2022Inspection
Identified a prohibited condition involving another resident; no deficiencies were cited on this visit.
01 Mar 2022Inspection
01 Mar 2022Inspection
Observed licensing staff arrived unannounced to obtain requested records and conducted an exit interview.
01 Mar 2022Inspection
01 Mar 2022Inspection
Investigated follow-up on health and safety concerns for two residents requiring immediate medical attention. Requested physician reports and additional resident records, and planned to return to obtain documents.
28 Feb 2022Inspection
28 Feb 2022Inspection
Identified multiple health and safety deficiencies during an unannounced visit. The issues related to resident observation, health conditions management, and staff responsibilities were noted for follow-up.
Type A87615
Type A87616
Type A87612
Type A87613
Type A87628
Type A87633
Type A87705
Type A87609
Type A87466
Type A87611
Type A87608
Type A87465
Type A87618
Type A87405
Type A87204
Type A87303
31 Jan 2022Inspection
31 Jan 2022Inspection
Investigated an incident from 12/21/2021, interviewed staff and requested documentation. No deficiencies were cited.
27 Oct 2021Inspection
27 Oct 2021Inspection
Concluded no deficiencies were cited during an annual continuation visit.
06 Oct 2021Complaint
06 Oct 2021Complaint
Investigated allegations that staff did not groom or bathe a resident, did not safeguard the resident's property, restricted phone calls, failed to meet dietary needs, and cleanliness concerns; found the allegations unfounded.
06 Oct 2021Inspection
06 Oct 2021Inspection
Observed infection control measures were in compliance; no deficiencies were cited.
06 Oct 2021Complaint
06 Oct 2021Complaint
Investigated an allegation of retaliation against a resident. Found there was not a preponderance of evidence to prove or disprove the allegation.
23 Sept 2020Inspection
23 Sept 2020Inspection
Completed pre-licensing with no deficiencies observed; fire clearance for 82 non-ambulatory residents with delayed egress confirmed, and the administrator’s certificate was current.
Found exits clear and unobstructed, smoke and carbon monoxide detectors functioning, hot water temperature within the required range, and resident bedrooms and common areas adequately furnished and lit; Emergency Disaster Plan LIC 610ES and roster reviewed with the Administrator; exit interview conducted.
09 Sept 2020Inspection
09 Sept 2020Inspection
Identified applicant and administrator identities and understanding of Title 22; Component II completed; advised to email/fax signed LIC 809 with copy of photo ID to CAB.
25 Oct 2019Inspection
25 Oct 2019Inspection
Identified deficiency in resident files lacking annual physician reports for residents with dementia.
Type B
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of High Desert Haven. The information above has not been verified or approved by the owner or operator. For exact information, please contact High Desert Haven directly. There is no cost for this service. We are compensated by the community you select.
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