My mother is extraordinarily happy here - she loves the staff, the activities, and the restaurant-quality food. The building is brand-new, very clean and wheelchair-accessible with wide halls, large common areas and private apartments with baths; the memory unit is secure. Caregivers are genuinely caring, hands-on, and proud of their work; meals, daily activities, transportation and on-site services are excellent. Administration was helpful and organized when we toured, but since an ownership change we've experienced unresponsiveness, long application delays, price increases, staff turnover and one caregiver-related fall. Overall I recommend it for the care, staff and atmosphere, but verify current management, fees and communication before deciding.
High Desert Haven sits on College Heights Blvd in Ridgecrest, CA, and serves as a licensed residential care facility for seniors who need different types of support, including assisted living, memory care, independent living, in-home care, and nursing home services, offering studio, one-bedroom, semi-private, and two-bedroom options with around-the-clock staff available for emergencies, which really helps when someone needs bathing and dressing assistance, medication or diet management, or just someone close by for peace of mind, and even though the food isn't fancy, residents get three meals a day and snacks, plus house cleaning, laundry services, and transportation to local medical appointments, so you never have to worry about missing important visits or chores piling up, while the building keeps a homey, comfortable environment with indoor spaces where folks can gather for exercise classes or arts and crafts and a calendar that brings special events and activities to keep people's minds and bodies busy, and with a second person fee, community fees, monthly rates like $2,200 for a one-bedroom, and different payment options, care is made possible for many families, and with a staff that's known for its compassion and training in memory care, support comes with respect and kindness, helping each resident keep their dignity and pride, and even though you can fill out a form to unlock reviews, ratings, and pricing, and talk with advisors before choosing, most people say the dedicated support, personalized care plans, and the focus on helping families make informed decisions really stand out, so High Desert Haven tries to make sure people feel safe, well looked after, and respected no matter their situation.
People often ask...
High Desert Haven offers competitive pricing, with rates starting at a cost of $5,486 per month.
High Desert Haven offers assisted living and memory care.
The full address for this community is 1240 College Heights Blvd, Ridgecrest, CA, 93555.
Yes, High Desert Haven offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
49
Inspections
32
Type A Citations
25
Type B Citations
6
Years of reports
06 Aug 2025
06 Aug 2025
Investigated an incident in which two residents had a verbal altercation that escalated to physical contact, causing one to fall and suffer a broken hip. EMS transported the injured resident to a hospital for surgery.
§ 9058
16 Jul 2025
16 Jul 2025
Identified concerns including a folding lawn chair in a resident's bedroom, medications left accessible to a resident, a sink water temperature of 130 degrees, and a missing hospice care plan for another resident.
§ 87303(e)(2)
§ 9058
§ 87633(b)
§ 87465(h)(2)
24 Jun 2025
24 Jun 2025
Found the allegation that staff did not distribute a resident's medication as prescribed, causing missed doses on Friday, June 13, 2025; found the allegation that staff did not assist with showering, leaving the resident with fecal matter on their back after a significant bowel movement; and found the allegation that staff did not ensure timely incontinence care, with waits of more than 30 minutes per the pendant alert system. Found to meet the preponderance of evidence standard.
§ 87465(a)
§ 87464(a)
§ 87265(a)
22 Apr 2025
22 Apr 2025
Found that common areas and bedrooms were well furnished and lit; hot water in bathrooms was 115°F; medications remained locked in the call room; first aid kit complete; fire extinguishers present and serviced; smoke and carbon monoxide detectors tested and operational; pull station and alarm system in place; exterior fire exits unobstructed and the perimeter gated; Component III completed with no deficiencies identified.
§ 9058
26 Mar 2025
26 Mar 2025
Identified a resident with multiple injuries documented in records and photos but without explanations for how they occurred. Found frequent falls due to lack of supervision, with only a few hours of private caregiver help each day and no written care plan to address the falls; video shows the resident on the floor for at least 40 minutes before staff responded.
§ 87468.1(a)(1)
§ 87464(f)(1)
26 Mar 2025
26 Mar 2025
Investigated a complaint and found that a resident attempted to climb over a recliner propped in front of the lower portion of a hospital bed where the top railing ended. Identified deficiencies related to that allegation.
§ 9058
§ 87468.1(2)
25 Mar 2025
25 Mar 2025
Identified concerns that staff verbally abused residents and did not treat them with dignity. Found call lights inoperable, shifts sometimes had insufficient staffing, and residents’ medical needs, including high blood sugar without a care plan, were not addressed promptly.
§ 87466
§ 87411(a)
§ 87468.1(a)(3)
§ 87465(a)(1)
19 Feb 2025
19 Feb 2025
Identified that the call button was supposed to alert staff on a cell phone but did not, with rings heard only in the front office and not in other wings. Observed cameras in two resident rooms facing beds and monitors on a staff desk used to observe residents.
§ 87303(i)(2)
§ 87468.1(a)(3)
19 Feb 2025
19 Feb 2025
Investigated an allegation that staff did not follow infection-control procedures related to PPE use. Found staff generally followed infection-control requirements, with PPE used before entering rooms and training in place, though it could not be determined if there was a time when someone was not cleared to work.
§ 87468.1(a)
04 Feb 2025
04 Feb 2025
Identified delays in reporting a rash outbreak during a case management visit and a second incident involving scabies, with the rash first noted in July 2024 and reports arriving in early 2025. Planned to review files for the alleged physical abuse between two residents and to return later to determine if a citation is warranted; a civil penalty for repeat violation was issued.
§ 87211(a)(1)
11 Dec 2024
11 Dec 2024
Investigated allegations that staff failed to provide a copy of the admissions agreement to the authorized representative and that call responsiveness could not be determined due to missing logs; evidence did not establish these violations. Determined that the authorized representative did not receive a refund due under the admissions agreement after the resident stayed six days.
§ 87507(e)
§ 87507(e)2
20 Nov 2024
20 Nov 2024
Identified rent-increase notices affecting residents on SSI, supported by letters and an admissions agreement showing the amount paid.
Observed unsanitary conditions such as a dirty carpet and open trash near the dining area, noted prior cleanliness citations, and reported wifi connectivity issues in some areas.
§ 1569.655(c)
20 Nov 2024
20 Nov 2024
Identified that a staff member used a resident's credit card to place DoorDash orders while the resident was away, and a police report was filed.
Determined that the staff member was responsible and that transaction records were provided.
10 Oct 2024
10 Oct 2024
Identified multiple concerns, including unsafe water temperatures in resident rooms (111–124.6 F), medication errors with a log showing a future date, and no licensed professional review of the medication management program. Also found no emergency or disaster plan, no emergency drills, and no emergency numbers posted; staff training limited to CPR/First Aid; missing care plans and Home Health/Hospice visit notes; hospice records misfiled; and inconsistent admission rate letters with missing rate increase notices.
§ 87633(h)
§ 87465(a)(4)
§ 87633(a)(2)
§ 87303(e)(2)
§ 1569.69(g)
§ 87506(b)(15)
§ 87507(d)
§ 87303(a)
§ 87465(a)(6)
§ 1569.625(b)(2)
§ 87609(b)(4)
§ 87632(a)(4)
10 Oct 2024
10 Oct 2024
Identified that a resident's hospital transfer on 9/19 was not reported to the department, although the 9/18 transfer was. Identified a missed Vitamin D3 dose for another resident from 10/5 to 10/10, with no verification and no report of the medication error to the department; this is a repeat violation.
§ 87211(a)(1)
09 Oct 2024
09 Oct 2024
Identified several issues during an unannounced visit, including missing IPPs for two regional center residents, an incident not reported to the department, and admissions agreements that did not match the rate increase letter, with no hospice care plans for residents on hospice. Noted maintenance needs such as a doorway in need of repair and a cracked window, and difficulty obtaining requested documents.
16 Sept 2024
16 Sept 2024
Investigated an allegation that residents were recently sent to the hospital; found that hospital visits were reported to the department by fax, but no fax confirmations were attached and no additional reports were provided.
16 Sept 2024
16 Sept 2024
Found that staff spoke to residents inappropriately. Found record discrepancies and safety concerns, including a medication log showing 29 pills versus 90 pills in the bottle, missing fingerprint clearances for several staff, and reports that staff used other residents’ belongings for incontinence supplies; it was unknown whether staff prevented residents from harming one another.
§ 87468.1(a)(12)
§ 87465(a)(4)
§ 87355(e)(1)
§ 87468.1(a)(1)
16 Sept 2024
16 Sept 2024
Identified incidents of residents being sent to the hospital were not reported to the appropriate department, resulting in a deficiency citation being issued.
§ 87211(a)(1)
10 Oct 2023
10 Oct 2023
Found medication errors; identified absence of hospice/home-health plans and current physician reports for residents.
10 Oct 2023
10 Oct 2023
Confirmed deficiencies related to medication errors, lack of care plans for residents, missing physician reports, and high water temperatures in residents' rooms during an annual inspection.
§ 87458(a)
§ 87303(e)(2)
§ 87609(b)(4)
§ 87465(a)(4)
§ 87633(b)(6)
20 Dec 2022
20 Dec 2022
Found the allegation of unlawful eviction unfounded; the resident was hospitalized, re-assessed by a primary physician, and placed on hospice services after returning.
20 Dec 2022
20 Dec 2022
Investigated the complaint that staff unlawfully evicted a resident and found it to be unfounded, as the resident was temporarily transferred to the hospital and re-assessed before returning with hospice services. No deficiencies cited.
05 Dec 2022
05 Dec 2022
Found that the allegation of staff not providing medications as prescribed to residents lacked a preponderance of evidence, based on interviews and records.
05 Dec 2022
05 Dec 2022
Investigated claim of staff not providing medications as prescribed to a resident, but evidence was insufficient to confirm any violation. No deficiencies found.
28 Sept 2022
28 Sept 2022
Found no deficiencies after an unannounced case management visit prompted by self-reported incidents. Toured the building and memory care unit, gathered resident rosters and staff schedules for July–September, and reviewed records for four residents.
28 Sept 2022
28 Sept 2022
Found no deficiencies in infection control; medications locked, PPE secured, and safety systems in place, with most bedrooms private and double-occupancy beds at least six feet apart, and residents observed participating in activities or resting.
28 Sept 2022
28 Sept 2022
Inspection confirmed compliance with safety protocols and procedures, with no deficiencies noted during the visit.
02 Mar 2022
02 Mar 2022
Identified a prohibited condition involving a resident during records review; an exit interview with the administrator occurred.
02 Mar 2022
02 Mar 2022
Identified deficiencies including a resident with a prohibited health condition without an exception, wound care by staff who were not trained professionals, missing hospice and home health plans, bed rails without physician orders, no restricted health care plans for several residents with diabetes, a Lysol can accessible to a resident, and strong urine odor in two rooms. A civil penalty was assessed for the prohibited health condition.
01 Mar 2022
01 Mar 2022
Investigated an unannounced follow-up on two residents who needed immediate medical attention from earlier health and safety checks, requested physician reports for all residents, and planned to return later that day.
02 Mar 2022
02 Mar 2022
Identified deficiencies in resident care, including prohibited health conditions, lack of skilled professionals for wound care, missing care plans, improper use of bed rails, and improper storage of cleaning products.
§
§ 87609
§ 87633
§ 87631
§ 87405(h)(1)
§ 87309
§ 87608
§
§ 87303
01 Mar 2022
01 Mar 2022
Identified the allegation that requested records were not provided; inspectors arrived unannounced to obtain them, and an exit interview was conducted.
28 Feb 2022
28 Feb 2022
Identified multiple health-related concerns and safety issues across memory care and general care areas, including restricted and general health conditions, diabetes care, dementia care, oxygen use, and related medical and incidental care needs.
01 Mar 2022
01 Mar 2022
Confirmed LPAs visited facility to follow up on health & safety concerns with residents and requested additional documentation.
28 Feb 2022
28 Feb 2022
Identified deficiencies related to health and safety checks for residents and noted issues with various health conditions and care requirements.
31 Jan 2022
31 Jan 2022
Investigated the allegation related to an incident on 12/21/2021; no deficiencies cited.
31 Jan 2022
31 Jan 2022
No deficiencies were cited during interviews and documentation review regarding an incident that occurred on a specific date.
27 Oct 2021
27 Oct 2021
Reviewed the hospice plan for a resident and noted no deficiencies cited. Provided technical guidance, toured the site with the medication manager, and distributed resource guides on hospice care, pressure injuries, and medication management.
27 Oct 2021
27 Oct 2021
Reviewed the facility's Hospice Care plan and staff training, with no deficiencies identified during the visit.
06 Oct 2021
06 Oct 2021
Found infection-control measures in place and compliant, including symptom screenings, PPE management, cleaning supplies, social distancing in common areas, and visitor protocols. Vaccination rates were high: 66 of 75 residents and 43 of 49 staff fully vaccinated; no deficiencies observed.
06 Oct 2021
06 Oct 2021
Investigated an allegation that a resident required a higher level of care than could be provided. Records showed a change in condition since admission, and interviews did not provide enough evidence to prove or disprove the allegation.
06 Oct 2021
06 Oct 2021
Found the allegations of neglect and theft to be unfounded and unsubstantiated; no deficiencies were cited. Investigation noted that the resident sometimes refused to shower due to hip pain and staff encouraged hygiene, while meals and weight were monitored.
06 Oct 2021
06 Oct 2021
Confirmed facility compliance with infection control procedures and adequate provision of PPE and supplies.
23 Sept 2020
23 Sept 2020
Completed pre-licensing with no deficiencies observed; fire clearance for 82 non-ambulatory residents with delayed egress confirmed, and the administrator’s certificate was current.
Found exits clear and unobstructed, smoke and carbon monoxide detectors functioning, hot water temperature within the required range, and resident bedrooms and common areas adequately furnished and lit; Emergency Disaster Plan LIC 610ES and roster reviewed with the Administrator; exit interview conducted.
23 Sept 2020
23 Sept 2020
Inspection confirmed all safety measures in place and no deficiencies found.
09 Sept 2020
09 Sept 2020
Identified applicant and administrator identities and understanding of Title 22; Component II completed; advised to email/fax signed LIC 809 with copy of photo ID to CAB.
09 Sept 2020
09 Sept 2020
Confirmed understanding of Title 22 regulations and facility operation during COMP II with applicant/administrator.
25 Oct 2019
25 Oct 2019
Identified deficiency in resident files lacking annual physician reports for residents with dementia.
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