I looked at several places and this one stood out as my top choice. The staff and director are genuinely caring and communicative, the facility is immaculate with a beautiful courtyard and pet farm, and there are plenty of activities, outings, a salon and homey, spacious rooms. Meals (and dessert service) were good, families are kept updated, and overall I'm very pleased and would recommend it.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.47·(97)
Overall rating
5
4
3
2
1
Care
4.2
Staff
4.4
Meals
3.6
Amenities
4.5
Value
4.0
Pros
Clean, odor-free environment
Well-maintained gardens and central courtyard
On-site miniature farm and pet-friendly spaces
Apartment-style private studios and spacious rooms
Accessible walk-in showers and apartment safety features
Engaging, coordinator-led activities program and outings
Compassionate, family-oriented caregiving staff
Communicative staff with proactive family updates
Dementia-trained staff and redirection-focused memory care
Support for PACE/Medi-Cal and budget-friendly options
On-site amenities (salon, transport van, regular entertainment)
Appealing and accommodating meal options, including vegan choices
Routine laundry and personal-grooming attention
Smooth move-in transition and orientation support
Well-maintained property and modern landscaping
Cons
Inconsistent staffing levels and coverage
Delays in responding to resident care needs
Limited on-site nursing coverage (no guaranteed 24/7 RN)
Gaps in clinical-incident response and family communication
Variable supervisory and management effectiveness
Inconsistent individualization of care plans
Unreliable call-response and pager systems
Over-restrictive or unevenly enforced room/restroom access policies
Variable food quality and menu variety
Aging or unevenly maintained common-area upkeep
Facility layout challenges for residents with mobility or memory issues
Allegations of serious care incidents and legal/regulatory complaints
Summary of reviews
The Gardens of Riverside presents a mixed but overall community-oriented profile. Strengths frequently cited include a clean, odor-free environment and attractively maintained grounds centred on a courtyard and small on-site farm, which many families find calming and home-like. Unit accommodations are consistently described as apartment-style and spacious with accessible walk-in showers and built-in safety features. The community offers a range of amenities — salon services, a transport van for outings, coordinated activities and entertainment, and dietary accommodations including vegan options — that support social engagement and routine life. The community’s support for PACE/Medi-Cal and budget-conscious pricing is also a notable operational strength.
Care and staffing show a consistent pattern of compassionate, family-oriented direct care from many caregivers and positive interpersonal relationships between staff, residents, and families. Reviewers often praise dementia-trained staff, redirection-focused approaches in memory care, and proactive family communication such as photos and videos. That said, there is a recurring operational concern about inconsistent staffing levels and coverage. Families should expect variability in response times and supervision; some accounts describe prompt, attentive care, while others describe delays in attending to residents’ needs. The community does not reliably guarantee 24/7 onsite RN coverage, which contributes to perceptions of limited clinical capacity in certain situations.
Dining and activities are generally seen as positive contributors to quality of life. The activities program is described as active and well-coordinated, with trips, music, church services, and games that promote resident engagement. Food quality receives mixed feedback: many residents enjoy the meals and dessert service, but the menu lacks variety for some tastes and is described as inconsistent by others. Housekeeping, laundry, and grooming support are frequently cited as strengths that reinforce the clean, home-like environment.
Facility-level operational issues are the most consistent negative theme. Staffing ratios and front-line coverage fluctuate, which couples with unreliable call-response systems and pager issues to create delays in care. Several families noted variability in supervisory and management effectiveness, including differences following leadership changes; this variability has implications for training, staff turnover, and the individualization of care plans. Reviewers also described access-control practices that can be over-restrictive or inconsistently enforced (for example, locked rooms or restrooms at times), and some observed that common areas and corridor layouts can feel dated or challenging for residents with mobility or memory impairments.
A small but consequential subset of comments references serious care incidents and legal or regulatory complaints. Those statements point to gaps in clinical-incident response and in timely, transparent family communication following adverse events. Prospective families would be prudent to ask for recent inspection records, details on nursing coverage and emergency protocols, staffing ratios at different shifts, and examples of individualized care plans during tours.
In summary, The Gardens of Riverside offers many positive attributes — attractive grounds, apartment-style units, active programming, and a workforce that is often described as compassionate and family-focused. However, variability in staffing, supervision, clinical coverage, and some aspects of operational management lead to uneven experiences. Families should weigh the community’s strong social and environmental features against these operational concerns and verify current staffing practices, nursing availability, incident response procedures, and recent regulatory history when considering placement.
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Location
The Gardens of Riverside is located at 10849 Arlington Ave, Riverside, CA, 92505.
About The Gardens of Riverside
The Gardens of Riverside sits in the hills of La Sierra and has 98 licensed beds, offering long-term care for seniors in a quiet neighborhood. The community's made up of two buildings on one property, and all the rooms are studios you can make your own, either private or semi-private, so you can have your own space or share with a roommate, and the buildings are all one story, so there are no stairs to worry about, and you can move around even if you use a wheelchair, since the whole place is wheelchair accessible and showers have plenty of space. This community's set up to handle all sorts of needs, from light help with daily tasks to heavier medical and behavioral care, and there's a full-time licensed nurse along with RNs and LPNs on-site at all times, and a team trained to handle medication, blood sugar checks, and even help with people who can act out physically or are at risk for wandering, since they use bracelets with alarms and have a secured, purpose-built memory care center for folks with Alzheimer's or dementia.
There's a big focus on memory care, and people who need extra help with things like confusion or getting lost can stay in the memory care building, and inside they get custom plans, daily cognitive activities, and 24/7 staff who make sure everyone stays safe and comfortable, especially for those who need standby, one or two person, or mechanical lift transfers to help them get around, even for people who need reminders to use the restroom or help with incontinence. The staff helps people keep up with daily things, from bathing and dressing to cooking simple meals in the cooking classes, and with a schedule that includes stretching, art, intergenerational activities, gardening in the raised beds, karaoke, trivia, outings, pet-focused activities, and more, there's always something going on and an activity director makes sure everyone who wants to join in gets the chance.
Residents get three meals a day, with snacks and drinks always available, and the kitchen can handle special diets like gluten-free, low sodium, low sugar, and vegan meals, and guest meals are an option if family or friends visit. There's a courtyard and walking paths outside, plus raised garden beds for people who enjoy getting their hands in the dirt, and inside and outside, there are common spaces where you can sit with others or just enjoy the view, and you can always have your pet with you since they allow pets. The Gardens of Riverside offers a range of care from assisted living to memory care and has transportation services both free and with a fee depending on where you need to go, plus a beautician on site, and assistance with all the things you might need help with, like managing medications or reminders about appointments.
They're a Continuing Care Retirement Community, which means people can stay even as their health needs change without having to move somewhere else. The Gardens of Riverside holds devotional services onsite and offsite for those who want them, and they provide respite and hospice care if needed. They don't take Medicare as payment, but they do accept some financial aid programs like the Multipurpose Senior Services Program. The whole place is smoke-free indoors, and security's tight with computerized alerts if anyone wanders. There are many resources available, like health libraries and counseling, elder abuse prevention, opioid resources, and even a symptom checker, plus they're involved in legislative efforts to keep people updated on senior care laws. Over the years, they've worked to create a familiar, safe, and supportive place where family, staff, and residents can build good relationships and people can feel comfortable and as independent as possible.
Founded in 2008 and headquartered in Redding, California, Northstar Senior Living has established itself as one of the premier providers of senior living management and consulting services in the United States. Under the leadership of President and CEO Rick Jensen, who co-founded the company, Northstar has built a reputation for excellence in senior care management through its commitment to setting industry gold standards. The privately owned company operates approximately 40-51 communities across nine states, offering comprehensive management services that span the full spectrum of senior living operations.
People often ask...
The Gardens of Riverside offers competitive pricing, with rates starting at a cost of $4,708 per month.
The Gardens of Riverside offers assisted living and memory care.
There are 16 photos of The Gardens of Riverside on Mirador.
The full address for this community is 10849 Arlington Ave, Riverside, CA 92505.
No, The Gardens of Riverside does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated allegations of neglect. Staff did not seek timely medical attention for a resident, resulting in hospitalization.
Type A87466
30 Apr 2026Complaint
30 Apr 2026Complaint
Investigated a complaint that staff did not meet residents' hygiene needs; interviews indicated hygiene needs were met.
30 Apr 2026Complaint
30 Apr 2026Complaint
Investigated the complaint and found no deficiencies.
30 Apr 2026Complaint
30 Apr 2026Complaint
Investigated an allegation that staff handled a resident roughly; interviews and observations found no evidence of rough handling.
11 Feb 2026Complaint
11 Feb 2026Complaint
Identified that a resident developed multiple pressure injuries and dehydration during stay, attributed to staff neglect.
Type A87411(a)
28 Jan 2026Complaint
28 Jan 2026Complaint
Investigated a complaint that staff refused to accept a resident back from hospital.
28 Jan 2026Inspection
28 Jan 2026Inspection
Found no deficiencies cited; licensing requirements were met and safety measures were in place.
01 Dec 2025Complaint
01 Dec 2025Complaint
Concluded the allegation of lack of staff supervision resulting in a resident eloping was unsubstantiated. Staff reported adequate supervision and the resident did not elope.
25 Sept 2025Complaint
25 Sept 2025Complaint
Investigated an allegation that a resident was sexually assaulted by another resident; the investigation concluded there wasn't enough evidence to prove the allegation.
15 Sept 2025Complaint
15 Sept 2025Complaint
Investigated the allegation that staff were insufficient to meet residents' needs. Found staffing levels and care provided met licensing requirements and residents received assistance with activities of daily living.
12 Aug 2025Complaint
12 Aug 2025Complaint
Investigated a complaint alleging staff hit a resident and staff threatened a resident. Investigated a second allegation that a resident fell with injuries due to neglect and found the fall occurred because of insufficient staff assistance and supervision.
Type A87411(a)
12 Aug 2025Complaint
12 Aug 2025Complaint
Found that a resident was placed in a Geri Chair without a physician's order and that inadequate supervision led to the resident's multiple falls.
Type A87608(a)(3)
Type A87411(a)
14 May 2025Inspection
14 May 2025Inspection
Observed an unannounced case-management visit and discussion of its purpose with the administrator.
14 May 2025Complaint
14 May 2025Complaint
Investigated three complaints about lack of care and supervision, hygiene assistance, and safeguarding personal property; interviews with staff and residents did not establish violations.
14 May 2025Complaint
14 May 2025Complaint
Investigated multiple allegations about resident care and personal belongings; interviews found no evidence to support the concerns.
08 May 2025Complaint
08 May 2025Complaint
Investigated a complaint that staff did not seek medical help promptly for a resident after a change in condition. A second complaint about dehydration was reviewed.
Type A87466
20 Feb 2025Complaint
20 Feb 2025Complaint
Investigated allegations of staff sexual abuse and improper medication assistance. Evidence did not corroborate the sexual abuse and medications were dispensed as prescribed.
16 Jan 2025Inspection
16 Jan 2025Inspection
Observed a CHOW pre-licensing evaluation for a 98-bed residential care setting with generally good repair and safety measures in place.
06 Jan 2025Inspection
06 Jan 2025Inspection
Identified that a change in ownership was being processed and that COMP II interviews with the applicant and administrator were completed.
30 Dec 2024Complaint
30 Dec 2024Complaint
Investigated two allegations about residents' hygiene and bathroom cleanliness. Interviews with residents and staff and on-site observations indicated hygiene needs were being met and bathrooms were kept clean.
10 Dec 2024Inspection
10 Dec 2024Inspection
Observed that a staff member's ServSafe certification had expired and non-slip mats were missing in two showers.
Type B87555(b)(15)
Type B87303(e)(5)
27 Nov 2024Inspection
27 Nov 2024Inspection
Observed overall compliance with applicable standards and sufficient staffing; no deficiencies were cited.
25 Nov 2024Complaint
25 Nov 2024Complaint
Found that the allegation that staff did not safeguard residents' personal belongings was not supported, and the allegation that staff were not properly trained was not supported.
19 Nov 2024Inspection
19 Nov 2024Inspection
Observed no imminent health or safety concerns and adequate food supplies.
05 Nov 2024Complaint
05 Nov 2024Complaint
Investigated allegations that staff left a resident in soiled diapers and restricted access to the resident's room/restroom; interviews and observations found no evidence of those events.
30 Oct 2024Complaint
30 Oct 2024Complaint
Investigated the allegation that staff were neglectful... residents interviewed denied mistreatment.
14 Aug 2024Inspection
14 Aug 2024Inspection
Identified that staff did not arrange or assist with regular podiatrist visits to trim residents' toenails, leaving several residents with long nails.
Type B87465(a)(1)
14 Aug 2024Complaint
14 Aug 2024Complaint
Investigated four allegations about supervision, hygiene, environment, and transportation; found them unsubstantiated.
26 Jun 2024Inspection
26 Jun 2024Inspection
Identified failures to report a resident's sexual history to the primary care physician and to conduct ongoing dementia reappraisals, posing health and safety risks to residents.
Type A87466
Type B87705(c)(6)
Type B87463
26 Jun 2024Complaint
26 Jun 2024Complaint
Investigated the allegation that staff did not prevent a resident from engaging in sexual interactions with another resident. Found no evidence to corroborate that this occurred.
21 Jun 2024Complaint
21 Jun 2024Complaint
Investigated allegation that resident records were not provided to the responsible party or designee. Found the allegation unfounded.
09 May 2024Inspection
09 May 2024Inspection
Conducted a case management visit to address two complaints and reviewed related records; an exit interview was conducted with management.
08 May 2024Complaint
08 May 2024Complaint
Identified that a resident had a master key able to open other residents' doors. The allegation that staff did not ensure a safe environment could not be corroborated.
Type A87468.2(a)(1)
08 May 2024Complaint
08 May 2024Complaint
Investigated six allegations and found them unsubstantiated. Interviews and records indicated proper medication administration, appropriate training for med techs, PRN medication practices with consent addressed, residents' needs met, personal rights respected, and training on mechanical lifts provided.
27 Dec 2023Inspection
27 Dec 2023Inspection
Observed an unannounced case management visit, collected signatures for an amendment, and conducted an exit interview.
04 Dec 2023Inspection
04 Dec 2023Inspection
Identified deficiencies in updating medication administration records, missing staff health screenings, and hot water temperatures not meeting regulatory requirements.
Type A87465(a)(6)
Type B87412(a)(12)
Type B87303(e)(2)
03 Oct 2023Complaint
03 Oct 2023Complaint
Investigated and found that copies of resident records were not provided to the resident's designated representative within the required timeframe.
Type B87506(c)(1)
22 Sept 2023Complaint
22 Sept 2023Complaint
Investigated allegations were unsubstantiated after interviews with staff and residents and a review of records.
19 Sept 2023Complaint
19 Sept 2023Complaint
Investigated a complaint about medication administration and a fall injury. Evidence showed one instance of missed pain medication, and other injury-related concerns could not be confirmed.
Type A87465(c)
11 Aug 2023Complaint
11 Aug 2023Complaint
Investigated two complaints about meal assistance and supervision. Interviews and observations showed staff assisted residents with eating and provided supervision.
09 May 2023Complaint
09 May 2023Complaint
Found no evidence that any staff member hit a resident.
22 Mar 2023Complaint
22 Mar 2023Complaint
Investigated two complaints about safeguarding residents' personal belongings and supervision; found them unfounded.
21 Mar 2023Complaint
21 Mar 2023Complaint
Investigated two allegations about staff supervision and a resident's screen door; evidence did not support either allegation.
27 Feb 2023Inspection
27 Feb 2023Inspection
Observed no health or safety hazards and adequate staffing and food supplies; residents' needs appeared met during a health check related to a complaint.
31 Jan 2023Complaint
31 Jan 2023Complaint
Investigated an allegation that a resident sustained an injury due to lack of supervision and found insufficient evidence to prove it.
30 Jan 2023Inspection
30 Jan 2023Inspection
Investigated a complaint identified as control number 56-AS-20220902161328 by conducting an unannounced collateral visit to interview residents and staff.
19 Jan 2023Complaint
19 Jan 2023Complaint
Investigated the claim that staff did not ensure the resident took medications as prescribed. The MAR indicated medications were dispensed as prescribed and the claim was unfounded.
20 Dec 2022Complaint
20 Dec 2022Complaint
Investigated and identified that a resident inappropriately touched another resident, and staff did not regularly observe residents for changes in condition or report such changes to a physician.
Type B87466
Type B87468
20 Dec 2022Inspection
20 Dec 2022Inspection
Investigated a resident-to-resident sexual incident involving inappropriate touching without consent and identified a failure to report the incident to licensing authorities.
Type B87211(a)(1)
07 Oct 2022Inspection
07 Oct 2022Inspection
Observed infection control measures in place and no health and safety concerns were noted.
12 May 2022Inspection
12 May 2022Inspection
Confirmed an unannounced case-management visit regarding complaint 56-AS-20220429113617, met with the administrator, and obtained a signature for an amended record.
04 May 2022Complaint
04 May 2022Complaint
Investigated allegations that a resident sustained injuries while in care and that the resident was dehydrated; found evidence of appropriate care and hydration.
30 Mar 2022Complaint
30 Mar 2022Complaint
Investigated complaints about resident care. The allegation that staff did not observe changes in a resident's condition and report them was supported, while the allegations about personal belongings, feeding, room cleanliness, and grooming were not supported.
Type B87466
30 Mar 2022Complaint
30 Mar 2022Complaint
Investigated allegations that staff physically abused residents, verbally abused residents, did not meet incontinence care needs, and did not retrieve timely medical care for a resident.
30 Mar 2022Complaint
30 Mar 2022Complaint
Investigated a complaint alleging a resident sustained unexplained injuries while in care. Interviews indicated multiple falls and increased fall risk due to an unsteady gait, with staff denying that their actions caused the injuries.
22 Mar 2022Complaint
22 Mar 2022Complaint
Investigated allegations that staff were physically aggressive with residents, did not ensure a resident was fed, and did not provide proper clothing; findings relied on interviews and direct observations.
17 Dec 2021Complaint
17 Dec 2021Complaint
Investigated a complaint that a resident's care needs were not being met; found the allegation unsubstantiated.
03 Nov 2021Inspection
03 Nov 2021Inspection
Observed infection control measures and COVID-19 protocols with no deficiencies cited.
12 Oct 2021Complaint
12 Oct 2021Complaint
Investigated a resident's death and found staff failed to provide adequate care and supervision, leaving the resident outside unsupervised in a dark courtyard during a power outage.
Type A1569.269(a)(6)
20 Aug 2021Complaint
20 Aug 2021Complaint
Investigated five allegations; all were found unsubstantiated.
16 Aug 2021Inspection
16 Aug 2021Inspection
Investigated an allegation that a staff member was sexually inappropriate with a resident. Observed no health and safety concerns during the visit.
03 Nov 2020Complaint
03 Nov 2020Complaint
Found that staff followed proper fall precautions after an unwitnessed fall that resulted in a broken arm and required hospital visits and a cast replacement. Found no evidence that the injury was caused by staff neglect.
02 Nov 2020Complaint
02 Nov 2020Complaint
Found Allegation #1 unsubstantiated; medications were dispensed per physician's orders and not mishandled. Found Allegation #2 unsubstantiated; residents and staff reported respectful treatment with no inappropriate comments.
23 Sept 2020Inspection
23 Sept 2020Inspection
Identified that the person with a non-exemptible conviction is not present, employed, or residing at the site and had applied to work while awaiting background clearance; during this process they cannot be present at a licensed setting. No deficiencies were cited.
07 Jul 2020Complaint
07 Jul 2020Complaint
Confirmed there was no evidence of urine smell, disrepair, or piled laundry in the facility based on interviews with residents and staff.
03 Jul 2020Complaint
03 Jul 2020Complaint
Confirmed allegations regarding staff not being fingerprint cleared and not meeting residents' needs were found to be unsubstantiated following interviews and document reviews.
Type A1569.269(a)(6)
08 Jun 2020Complaint
08 Jun 2020Complaint
Investigated the allegation of a resident sustaining multiple fractures while in care; determined the complaint was unfounded, with evidence indicating that the resident caused their own fall.
14 Jan 2020Inspection
14 Jan 2020Inspection
Confirmed compliance with labor laws and wage regulations during inspection.
08 Jan 2020Inspection
08 Jan 2020Inspection
Identified deficiencies included a bedridden resident locked in their room and unable to respond to fire emergencies.
29 Oct 2019Complaint
29 Oct 2019Complaint
Confirmed personal rights violation related to incontinence care, while allegations regarding diabetic injections and blood glucose testing were unfounded.
28 Oct 2019Inspection
28 Oct 2019Inspection
Confirmed good overall conditions and compliance with regulations during inspection of the facility.
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Mirador Living is not affiliated with the owner or operator(s) of The Gardens of Riverside. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Gardens of Riverside directly. There is no cost for this service. We are compensated by the community you select.
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