Perceived lack of pricing and billing transparency
Intermittent staffing availability and front-desk coordination gaps
Gaps in appointment and visitor coordination
Variable management responsiveness and leadership consistency
Summary of reviews
Overall impression: Reviews present a predominantly positive picture of day-to-day care at Angels Assisted Living, centered on staff behavior, cleanliness, and resident engagement. Many families emphasize compassionate, attentive caregivers who create a family-like atmosphere; reviewers consistently mention respectful interactions, personalized attention, and staff willingness to go beyond routine duties. The facility’s physical environment is repeatedly described as clean, homey, and well maintained, contributing to a sense of safety and comfort.
Care and staff: The strongest theme across reviews is the quality of hands-on care and the interpersonal tone of the staff. Multiple accounts highlight staff professionalism, kindness, and responsiveness — including prompt incident reporting and proactive communication with families. Caregivers are characterized as experienced, accommodating, and patient; several families said the team helped make transitions smoother and provided emotional reassurance. At the same time, there are operational concerns about occasional lapses in staff availability and front-desk coordination: some visitors experienced difficulty with appointment check-ins or found staff unaware of scheduled visits, which suggests variability in shift coverage or handoff practices.
Dining: Dining impressions are mixed. Several reviewers praise family-style meals, social dining experiences, and generally good food. However, a distinct set of concerns focuses on menu consistency and perceived meal quality — descriptions of repetitive menus and substitutions that do not reflect the posted offerings signal a need for better menu planning or communication. Related financial concerns appear in comments about value for money and grocery spending versus on-plate quality; families may want to request detailed information about menu cycles, grocery budgets, and how dietary needs are accommodated.
Activities and social life: Recreational offerings receive positive remarks. On-site activities such as puzzles, garden walks, and organized social time are cited as supporting resident engagement and social interaction. These elements reinforce the home-like atmosphere and appear to contribute to residents’ day-to-day satisfaction.
Facilities and management: The physical plant is described as clean, welcoming, and organized. Many families compliment management for creating a family environment and for visible leadership; others, however, express concerns about financial transparency and managerial priorities. These latter comments suggest some families perceive a mismatch between fees charged and value delivered. Combined with coordination gaps noted above, this indicates opportunities for clearer communication about billing, staffing models, and operational priorities.
Notable patterns and guidance for prospective families: The dominant strengths are interpersonal—compassionate caregiving, a clean and home-like environment, and active programming. Recurrent operational issues to vet during a visit include meal planning and menu adherence, billing and pricing transparency, and front-desk/appointment coordination. Prospective residents and families should consider touring during a meal, asking for a sample menu cycle and grocery-spend breakdown, inquiring about typical staffing levels and handoff procedures, and speaking directly with current family members when possible to confirm consistency between daily experience and expectations.
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Location
Angels Assisted Living is located at 1526 Crestmont Oak Dr, Roseville, CA, 95661.
About Angels Assisted Living
Angels Assisted Living sits in Roseville, California, and is a small co-ed community with just six bedrooms and three bathrooms, so residents get a quieter, homelike setting instead of a large, busy place, and they help both men and women, folks who need help with daily things like dressing, bathing, or medication are welcome, and there are always caregivers on staff, including RNs and trained aides, around the clock to keep everyone safe and supported. They offer memory care for those needing extra help with dementia or memory loss, and there's respite and hospice care so families and residents can get extra support when it's required, plus adult day services for folks who don't live onsite. The place is designed to be comfortable with private rooms, a living room, and a dining area, and all spaces are wheelchair accessible with specially designed showers.
Angels Assisted Living allows pets, but no one can smoke inside, not in the rooms or the common areas, which helps keep things clean and fresh, and the staff keep close watch with emergency alert systems and supervision at all hours. The house is bright and inviting, with indoor and outdoor spaces, like a large deck and patio, and there's a yard with a plant box for growing fruits, flowers, and vegetables, which gives folks a chance to garden or just sit outside. Inside, cable TV and Wi-Fi keep everyone connected, and there's phone service for reaching loved ones, which is important since families get notified right away about any incidents.
Meals are cooked onsite and set up for healthy eating or special diets if needed, so residents get proper nutrition, and staff help with exercises so folks keep moving and work on staying as strong and steady as possible. Nurses check in regularly, and residents can get visits from a dentist or podiatrist right at the house, with transportation available for outside medical appointments. Barbers and beauticians come in for haircuts, so people look and feel like themselves, and there are lots of planned activities both in the house and out around town, including games, movie nights, devotional services, and social events-it's meant to make everyone feel like they belong and keep folks active every day. Residents get help with things like taking medicine, transfers in and out of chairs, and whatever daily needs they have, and everything's handled with kindness and respect for privacy.
The place is fully licensed in California with License #: 345003013 and recently got a high review score of 8.5 out of 10 from families and residents. It even earned the "Best of Senior Living 2025" award, likely because people notice the clean house, quick communication on any issues, and the way the staff pay attention. Anyone looking for independent living, assisted living, or memory care can find a spot here if there's a vacancy, and the care is adjusted for each resident, with an emphasis on safety, health, and treating people with dignity.
People often ask...
Angels Assisted Living offers assisted living, memory care, and board and care.
There are 22 photos of Angels Assisted Living on Mirador.
The full address for this community is 1526 Crestmont Oak Dr, Roseville, CA 95661.
No, Angels Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Identified a deficiency in logging centrally stored medications for a resident, posing a potential health and safety risk.
Type BCCR 87465(h)(6)Incidental Medical and Dental Care
08 Oct 2026Inspection
08 Oct 2026Inspection
Cited a deficiency for failing to report an incident to the licensing agency within seven days after the ER visit on 09/07/2026.
Type BCCR 87211(a)(1)(D)Reporting Requirements
08 Oct 2026Complaint
08 Oct 2026Complaint
Investigated the allegation of inadequate incontinence care; found residents left soiled due to no scheduled toileting or incontinence plan, creating odors and potential health risks.
CCR 87625(b)(3)Managed Incontinence
08 Oct 2026Complaint
08 Oct 2026Complaint
Investigated and found that ostomy care management lacked training by a licensed professional and proper documentation for staff instructions.
Type BCCR 87621(b)(1)(B)Colostomy/Ileostomy care by a skilled professional; written instruction
07 Oct 2026Inspection
07 Oct 2026Inspection
Cited multiple deficiencies related to fire clearance, criminal background exemptions, medical care planning, medication administration, and eviction procedures, with civil penalties assessed.
Type ACCR 87202(a)(1)Fire Clearance
Type ACCR 87411(g)(3)Personnel Requirements – General
Type ACCR 87465(a)(1)Incidental Medical and Dental Care
Type ACCR 87465(a)(5)Incidental Medical and Dental Care
Type BCCR 87224(a)Eviction Procedures
30 Sept 2026Complaint
30 Sept 2026Complaint
Investigated the complaint and identified a deficiency for failing to notify the resident's responsible party about hospitalization. The other allegations did not have enough evidence to support them.
CCR 4554451Failure to notify responsible party of change in condition/hospital admission
30 Sept 2026Inspection
30 Sept 2026Inspection
Found no deficiencies.
24 Sept 2026Inspection
24 Sept 2026Inspection
Identified a fire-safety deficiency due to a door handle restraint on an emergency exit door; the restraint was removed during the visit.
Type ACCR 87203Fire Safety
17 Sept 2026Inspection
17 Sept 2026Inspection
Found no deficiencies. Verified and returned a resident record during a case management visit.
14 Sept 2026Inspection
14 Sept 2026Inspection
Identified two criminal record clearance violations for staff working without active fingerprint clearances, creating an immediate risk to residents.
Type ACCR 87355(e)(2)Criminal Record Clearance (e)(2)
Type ACCR 87355(e)(3)Criminal Record Clearance (e)(3)
14 Sept 2026Inspection
14 Sept 2026Inspection
Identified door handle restraints on three resident doors and a door-lodging rod, creating an immediate risk to residents' personal rights; a civil penalty was issued for the repeated violation.
Type ACCR 87468.1(a)(6)Personal Rights of Residents in All Facilities
14 Sept 2026Inspection
14 Sept 2026Inspection
Cleared two previously cited deficiencies after a follow-up review and found no new deficiencies during the visit.
14 Sept 2026Inspection
14 Sept 2026Inspection
Found no deficiencies.
10 Sept 2026Inspection
10 Sept 2026Inspection
Identified deficiencies related to improper medication storage, restraints affecting resident rights, and the use of full bed rails on a non-hospice resident.
Type ACCR 87465(h)(1)(C)Incidental Medical and Dental Care (h)
Type ACCR 87468.1(a)(6)Personal Rights of Residents
Type BCCR 87608(a)(5)(B)Postural Supports
10 Sept 2026Complaint
10 Sept 2026Complaint
Found debris and obstructed pathways in the exterior and backyard, including a bed frame in the front yard and other items in the rear yard.
CCR 87303(a)Maintenance and Operation
10 Sept 2026Inspection
10 Sept 2026Inspection
Investigated a complaint and found deficiencies in medication storage and bed-rail safety. The issues could affect residents' safety.
Type ACCR 87468(h)(1)(C)Incidental Medical and Dental Care (h)
Type BCCR 87608(a)(5)(B)Postural Supports (Bed Rails)
30 Jul 2026Inspection
30 Jul 2026Inspection
Investigated a complaint alleging neglect that led to a resident's fall and hospitalization; concluded that a civil penalty for serious bodily injury was warranted and assessed $10,000.
CCR Title 22, § 87468.2(a)(4)Additional Personal Rights of Residents in Privately Operated Facilities
30 Jul 2026Inspection
30 Jul 2026Inspection
Determined that serious bodily injury occurred due to staff neglect and assessed a civil penalty.
CCR Title 22, § 87466Observation of the Resident
CCR Title 22, § 87463(f)Reappraisals
Health and Safety Code § 1569.49Civil penalties
Welfare and Institutions Code § 15610.67Serious bodily injury definition
20 Jul 2026Inspection
20 Jul 2026Inspection
Found two deficiencies related to medication recordkeeping and staff first aid training.
Type BCCR 87465(h)(6)Incidental Medical and Dental Care
Type BCCR 87411(c)(1)Personnel Requirements - General
15 May 2026Inspection
15 May 2026Inspection
Observed health and safety violations, including hot water exceeding safe limits, unlocked cleaning chemicals and kitchen knives, and missing health screenings for some staff.
Type B87303(e)(2)
Type B87309(a)
Type B87411(f)
12 Feb 2026Complaint
12 Feb 2026Complaint
Investigated an allegation that there was insufficient staff to meet residents' needs and an allegation that staff worked while impaired.
Type A87356(b)(1)(B)
10 Feb 2026Inspection
10 Feb 2026Inspection
Observed a well-maintained home with clean, furnished resident rooms, stocked bathrooms, and a functional kitchen. The fire extinguisher had a current service tag and required licensing documents were provided.
07 Jan 2026Inspection
07 Jan 2026Inspection
Observed an unannounced licensing visit during which deficiencies cited previously and reporting requirements were discussed.
16 Dec 2025Inspection
16 Dec 2025Inspection
Identified that a caregiver administered prescribed insulin injections to a resident, and that incident reports were not consistently reported to licensing authorities.
Type A87629(b)(1)
Type B87211(a)(1)(D)
16 Dec 2025Complaint
16 Dec 2025Complaint
Investigated the allegation that staff did not reposition a resident per care needs; caregivers stated they repositioned the resident hourly unless refused, while two residents reported hearing the resident yell at night.
09 Dec 2025Inspection
09 Dec 2025Inspection
Investigated concerns about supervising residents, training, adherence to care plans, and documentation; discussed during a noncompliance conference.
28 Oct 2025Complaint
28 Oct 2025Complaint
Identified allegations that staff neglect led to a resident's fall with a displaced hip fracture and to multiple pressure injuries, including hospitalization and failure to notify family. The investigation found lapses in supervision, care, wound management, and communication.
Type A87466
Type A87463(f)
Type A87468.2(a)(4)
23 Jul 2025Complaint
23 Jul 2025Complaint
Investigated two complaints—staff medication training and wound care—and found the medication training allegation unsubstantiated and the wound care allegation unfounded.
28 May 2025Complaint
28 May 2025Complaint
Investigated unlawful eviction and neglect that allegedly caused a pressure injury; findings showed no evidence to support either allegation.
28 May 2025Inspection
28 May 2025Inspection
Investigated a complaint follow-up and found missing or incomplete resident documentation, including pre-appraisal, admission agreement, and ID form.
12 May 2025Inspection
12 May 2025Inspection
Found no deficiencies. Conditions were in substantial compliance.
16 Apr 2025Inspection
16 Apr 2025Inspection
Identified that a caregiver lacked fingerprint clearance and association with the license, posing an immediate health and safety risk. An immediate civil penalty was assessed.
Type A87355(e)
Type A87355(c)
Type A1569.17(b)
07 Jan 2025Inspection
07 Jan 2025Inspection
Observed no health and safety concerns during the visit. There were no objections to licensure at this time, and licensure remained pending.
02 Oct 2024Complaint
02 Oct 2024Complaint
Investigated a complaint that there was not an adequate food supply, staff training was lacking, and medications were not properly documented. The investigation identified issues with medication recordkeeping.
Type A87465(c)(3)
02 Oct 2024Complaint
02 Oct 2024Complaint
Identified that one employee did not have a required health screening prior to starting work, and seven of fifteen rostered staff had criminal background clearances.
Type A47411(f)
17 Sept 2024Inspection
17 Sept 2024Inspection
Reviewed resident and staff records; no citations were issued.
24 Apr 2024Inspection
24 Apr 2024Inspection
Observed good condition inside and out, with all systems functioning and no deficiencies identified.
16 May 2023Inspection
16 May 2023Inspection
Found readiness for licensure after a prelicensing visit, with safety, cleanliness, and operation standards observed as satisfactory.
30 Mar 2023Inspection
30 Mar 2023Inspection
Identified that the applicant/administrator completed COMP II and demonstrated understanding of licensing requirements. The process covered operation, admissions, staffing, emergency preparedness, complaints, and readiness.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Angels Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Angels Assisted Living directly. There is no cost for this service. We are compensated by the community you select.
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