I had a very positive experience - the staff are warm, welcoming and treat residents like family, memory-care and nursing support were excellent, and the place is spotless with lively activities (love the 60s diner activity room), outings and good dining overall. It gave me real peace of mind, though apartments can be small, diabetic or special-diet options are limited at times, and I saw occasional billing/management communication hiccups. Overall I highly recommend this compassionate, well-run community.
Wide variety of activities (exercise, music, movie nights, live entertainment)
Regular outings and transportation (weekly bus trips, picnics)
Outdoor courtyard, gazebos and pleasant common spaces
Large library and inviting activity room themes
On-site services (beauty salon) and maintenance support
Frequent housekeeping and apartment upkeep
Family-like atmosphere and comforting end-of-life compassion
Safe environment with routine safety checks (in most reports)
Comfortable, easily furnished studio apartments
Holiday and family events, social opportunities
Helpful move-in process and many positive tour impressions
Perceived good value despite higher price by many families
Responsive front desk and some accessible management experiences
Cons
Poor or inconsistent communication from management/administration
Billing, bookkeeping and charge/insurance confusion or errors
Leadership turnover and corporate/ownership changes causing instability
Medication management issues and not always following doctor orders
Safety concerns reported in isolated but serious incidents
Reported rude or unhelpful management or receptionist
Staffing pressures/turnover and concerns staff are underpaid
Activities sometimes boring, repetitive, low participation or not beginner-friendly
Limited diabetic and some limited vegetable/menu options
Small apartment sizes and limited two-bedroom availability
High cost/price increases and extra fees for care
Occasional onboarding deficiencies and lack of intro information
Privacy concerns/theft and staff entering rooms without consent (isolated reports)
Inconsistent responsiveness to requests and repairs in some cases
Limited pet/dog accommodations
Some residents described as unfriendly or mean, affecting social climate
Mixed experiences with administrative reliability (missed appointments)
Food described as bland by some, despite overall praise
Summary review
Overall sentiment in the reviews for Vista Roseville Senior Living is predominantly positive, with strong, recurring praise for the quality of hands-on care, the warmth and professionalism of caregiving staff, and the cleanliness and homelike feel of the community. Many reviewers highlight a family-like atmosphere where staff know residents by name, engage kindly, and provide attentive daily support — from medication prompts and lift/bathing assistance to compassionate end-of-life care. Memory care and dementia services receive multiple specific commendations, and several families emphasize peace of mind provided by safety checks, monitored transitions, and consistent compassionate attention during difficult times.
Facility and amenities are commonly described as well-maintained, clean, and pleasant. Reviewers note an appealing, comfortable scale — often described as a "Goldilocks" size that feels neither too large nor too small — with inviting common areas such as a large library, themed activity room (60s Coca-Cola diner), outdoor courtyard/gazebos, and a sizable dining room. Practical conveniences like an on-site beauty salon, maintenance responsiveness, weekly housekeeping, and transportation for outings (weekly bus trips, picnics, shopping) are mentioned positively. Apartments are generally characterized as comfortable and easy to furnish, though several reviewers note studios and one-bedrooms can be small and that two-bedroom options are limited.
Dining is a frequently praised area: many reviewers call the food "surprisingly good," "tasty," and "balanced," with staff attentive to dietary restrictions and flexible dining hours. A number of reviews celebrate the dining experience as impressive and social, with staff accommodating visitors and special events. At the same time, a noticeable subset of reviewers point out limitations — for example, diabetic-friendly options are sometimes limited, vegetables or particular dishes can be bland, and a few guests found the menu requiring improved flavor variety.
Activities and social programming receive mixed but generally favorable feedback. There is a broad array of programming cited — light exercise classes, movie nights, music/choir, puppet shows, live entertainment and happy hours, weekly outings, holiday celebrations, and special events (picnics, bus trips). Many families report their loved ones are engaged, enjoying activities, and benefiting from outings. However, several reviews mention that activities can occasionally feel repetitive, boring, or have low participation; some felt certain activities were not beginner-friendly and could be more stimulating or better varied.
A consistent theme among negative feedback centers on administrative and management issues. Multiple reviewers describe poor or inconsistent communication from management, billing confusion, bookkeeping errors, unexpected or unclear charges, and frustration with charge confirmations. Leadership turnover and corporate changes are specifically noted as sources of instability, leading to concerns about dropped responsibilities or the loss of helpful staff. Some families report difficulty reaching management, rude interactions with administrative personnel, or onboarding deficiencies (lack of introduction packages or unclear move-in procedures). While many reviewers praise particular managers and note improvements under new ownership, the administrative variability is a salient pattern that prospective families should consider.
Clinical and safety concerns appear less frequently but are significant when reported. A few reviewers raised medication management issues, instances where doctors' orders were not followed precisely, and a report that arthritis was not adequately treated. There are also rare but severe accounts of safety incidents — including one report describing a locked facility with no staff present, resident-on-resident violence requiring police intervention, and privacy/theft concerns — that stand in stark contrast to the majority of positive safety reports. These isolated but serious incidents create a need for prospective residents and families to directly verify current safety protocols, staffing levels, and incident histories.
Cost and unit constraints are recurring pragmatic considerations. Many families acknowledge that Vista Roseville is relatively expensive but feel it represents good value for the care and amenities provided. Still, others point to price increases, extra charges for higher levels of care, and limited accommodations for larger apartments or pets (dog services limited). Apartment size complaints (especially small studios and minimal bathroom counter space) and the lack of two-bedroom availability are practical limitations for some residents’ needs.
In summary, the dominant impression from these reviews is a warm, clean, well-cared-for community with compassionate staff, strong memory-care capabilities, and an active schedule of events and dining that many residents and families highly value. The primary caveats are administrative inconsistency (billing and communication), occasional clinical/medication management concerns, and a few isolated but serious safety/privacy incidents. Prospective residents should prioritize an in-person visit, confirm current leadership and staffing stability, review billing and medication management procedures, and ask about apartment sizes and pet policies to ensure a good fit. For many families, especially those seeking a small, friendly, well-appointed community with strong caregiving, Vista Roseville appears to be a recommended choice, provided the administrative and specific-care concerns are carefully vetted during touring and move-in discussions.
Location
About Vista Roseville Senior Living
Vista Roseville Senior Living gives seniors several living and care options all in one place, including independent living, assisted living, memory care, skilled nursing, home health care, non-medical home care, adult day programs, and hospice, and the staff handles care from light help with daily tasks to hands-on help for residents needing things like mechanical lifts, standby assistance, and care for those with incontinence, with staff offering reminders and direct support, as well as help with diabetes-including blood sugar checks and insulin shots-and they keep staff on-hand 24 hours a day for safety and support, so no one has to worry if help's needed at any hour. Apartments come in studio, one-bedroom, and two-bedroom layouts with kitchenettes, walk-in showers, and plenty of closet space, and while the homes have a homelike, comfortable feel, the building itself is wheelchair accessible with features like private bedrooms and bathrooms, basic cable and internet, and secured entrances and exits. Residents get meals three times a day, served restaurant-style by a professional chef who offers special diets like low sodium and low sugar-plus snacks, weekly housekeeping, and linen service, which frees up more time to join activities like gardening clubs, karaoke, Wii Bowling, art classes, and more.
The Vibrant Life® program creates lots of chances for socializing, learning, and trying new hobbies, from arts and crafts to music, intergenerational programs, and outings around the Roseville and Sacramento County area, and someone always comes up with something new thanks to a full-time activity director. There's the Elevate® dining program with fresh, home-cooked food, the It's All Right program focused on personal strengths, and the Never Stop Exploring program, which connects residents with the local neighborhood. Residents with dementia or Alzheimer's can take part in Generations Memory Care, a program with secure buildings, purposeful therapies, and tracking technology-like bracelets with alarms-to keep residents safe, especially those who might wander or show physical or exit-seeking behaviors.
There's a barber and beauty shop on site, a coffee shop, a computer room, a library, and TV lounges, along with nicely landscaped courtyards, paved walking paths, and garden spots for those who want to be out in the sunshine or plant something new. Dogs and cats are welcome, and the staff will help with pet care as needed, too. Staff includes a part-time nurse and a team trained to manage medicine, help with daily routines, keep an eye on health needs, and step in wherever someone needs a hand, from bathing to reminders for events or meals. Resort-like grounds have palm trees, gazebos, and places to sit with friends, and residents can take the scheduled transportation for local appointments and outings, which can be free or paid, depending on the destination.
Vista Roseville Senior Living keeps safety in mind, using secure entry, exit, and alarm systems and offering specialized help for memory care residents, with several peaceful outdoor spaces, relax zones inside, a private dining room, a salon, and a screening room for movies, so although some folks have higher care needs and others live more independently, everyone's treated with respect and has options for how they spend their day. Basic utilities are included, such as cable, and regular devotional services happen both onsite and offsite. The building operates with a license (License #317005513 and state license 31700513) and charges an entry fee of $3,000. Personal care services, therapy options like physical or occupational rehab, pharmacy support, and home health visits are all available if needed, with a team ready to adjust the help offered as each resident's needs change over time.
Pegasus Senior Living, founded in 2018 and headquartered in Grapevine, Texas, operates approximately 39 communities nationwide. Led by industry veterans with decades of experience, they provide independent living, assisted living, and specialized memory care services. Their signature "Connections" program serves residents with dementia.
People often ask...
Vista Roseville Senior Living offers competitive pricing, with rates starting at a cost of $4,945 per month.
Vista Roseville Senior Living offers assisted living and memory care.
There are 40 photos of Vista Roseville Senior Living on Mirador.
The full address for this community is 100 Sterling Ct, Roseville, CA, 95661.
Yes, Vista Roseville Senior Living offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
55
Inspections
16
Type A Citations
5
Type B Citations
6
Years of reports
01 Jul 2025
01 Jul 2025
Found that a resident reported being forced to take morning medications by a staff member; the staff member was terminated, interviews with residents and staff were conducted, and the incident was reported to all required parties, with the matter under review.
§ 9058
§ 87468.1
07 Mar 2022
07 Mar 2022
Reviewed details of a Teams-based office meeting about using a FreeStyle Libre device to monitor blood sugar, covering resident medical history, staff training, exception requests, device accuracy, medication interactions, protocol adjustments, and daily care plans. Conducted an exit interview and instructed the person in charge to sign and return the paperwork.
07 Jan 2021
07 Jan 2021
Identified allegations of non-compliance involving basic services, incidental medical and dental care, resident rights, and administrator duties, including an incident on 01/04/2020.
Discussed the number of substantiated complaints in the last 12 months and the history of citations.
25 Nov 2024
25 Nov 2024
Confirmed an immediate exclusion from all residential settings licensed by the state, effective 11/22/24, prohibiting the individual from working, living in, or contacting clients.
Administrator acknowledged understanding of the order during the visit.
18 Sept 2024
18 Sept 2024
Found that a resident left the residence unattended on 08/28/24, was located about a street away around 7:15 PM after keys were left at the front desk, escorted back by staff, and transported to a local hospital following a small forehead cut, with the doctor and family notified.
Recorded review showed admission on 08/24/24 and a physician's order dated 08/21/24 indicating the resident cannot leave unassisted.
§ 80078(a)
09 Feb 2023
09 Feb 2023
Found no health, safety, or personal rights violations during an unannounced visit; determined substantial compliance at the time and no deficiencies were cited.
02 Jul 2021
02 Jul 2021
Found no deficiencies after an unannounced infection-control inspection; staff and administrator cooperated, and areas toured—common areas, resident bedrooms, bathrooms, kitchen, dining area, and courtyards—showed no health, safety, or personal rights violations.
22 May 2025
22 May 2025
Identified that a staff member was terminated after reports of verbal abuse toward residents around November 26, 2024, and that the home did not report the incident to the department in a timely manner. Found that violations were issued.
§ 9058
§ 87211(a)(1)
04 May 2022
04 May 2022
Found no health or safety violations during an unannounced visit with site leadership, indicating substantial compliance. Noted no deficiencies; exit interview conducted.
17 Dec 2024
17 Dec 2024
Found all five allegations unfounded; interviews and records showed staff were properly trained, prepared for emergencies, did not deny resident access, safeguarded the grounds, and conducted timely resident assessments.
01 Dec 2020
01 Dec 2020
Found that a resident with a history of falls suffered an unwitnessed fall on 01/04/2020 and was not promptly evaluated by a nurse or sent to the hospital, later dying from complications including a left femoral neck fracture. Identified ongoing concerns about care and supervision and meeting the resident's needs, with multiple prior unwitnessed falls documented and delays in obtaining medical attention.
§ 1569.312(e)
§ 87465(g)
§ 1569.269(a)(6)
01 Aug 2024
01 Aug 2024
Found the allegation that staff were unqualified and not meeting residents' needs unfounded after interviewing staff and residents and reviewing records.
04 May 2023
04 May 2023
Found no health, safety, or personal rights violations during an unannounced visit on 05/04/2023 and identified substantial compliance with no deficiencies; an exit interview was conducted.
09 Nov 2022
09 Nov 2022
Found no health, safety, or personal rights violations during an unannounced visit on 11/09/2022, and the site was in substantial compliance at that time.
26 Jul 2022
26 Jul 2022
Found no health, safety, or personal rights violations and no deficiencies cited; infection-control measures were in compliance during an unannounced visit.
12 Mar 2024
12 Mar 2024
Found that a resident with dementia left unattended on 03/04/24 and was later located at a nearby licensed facility around 3 p.m., then returned unharmed. Staff did not safely supervise or perform an accurate headcount, and a physician's report states the resident cannot leave unassisted.
§ 87705(c)(4)
08 Aug 2023
08 Aug 2023
Found living areas, bedrooms, bathrooms, kitchen, and outdoor spaces clean and safe, with adequate food supplies, medications securely stored, trained staff, and operable fire and CO detectors; no deficiencies cited.
09 Mar 2022
09 Mar 2022
Reviewed case management- legal/non-compliance information from the visit on 3/9/2022 and found that an individual remains listed on the roster and must be disassociated; ED was informed and is working to remove them from Guardian. Found no deficiencies.
13 Sept 2023
13 Sept 2023
Determined that the allegation of an immediate rate increase without 60-day notice and without an increase in level of care lacked a preponderance of evidence. The record showed the notice was mailed to the responsible party's address, and memory care changes followed the level of care assessment rather than occurring immediately.
07 Dec 2023
07 Dec 2023
Identified that refunds of prepaid fees were not issued within 15 days after a resident's death and removal of belongings, in violation of health code requirements.
§ 1569.652(c)
26 Oct 2023
26 Oct 2023
Determined that the allegation that a Health and Wellness Director discussed residents' information with off-duty staff by telephone, potentially violating HIPAA, was unsubstantiated.
01 Aug 2024
01 Aug 2024
Found no deficiencies; this home had adequate food supplies, proper temperatures, working fire and carbon monoxide detectors, and fire extinguishers in good order with monthly drills and posted notices. Found medications securely stored and administered per orders with accurate MARs, and staff and resident records complete with no discrepancies.
13 Sept 2024
13 Sept 2024
Implemented immediate exclusion from all licensed residential facilities for a staff member, effective 09/13/2024, prohibiting them from working, living in, or contacting clients. Noted that the exclusion applied to all licensed facilities and that contact with clients was prohibited.
18 Mar 2025
18 Mar 2025
Found that the hair-pulling allegation between two residents was addressed promptly; staff de-escalated the situation, checked both residents for injuries with none found, and reported the incident to all required parties; no citations were issued.
30 Aug 2023
30 Aug 2023
Investigated three allegations and found insufficient evidence to support each: that the resident sustained multiple severe falls due to staff neglect; that staff failed to notify the authorized representative in a timely manner; and that the floor was in disrepair.
29 Sept 2021
29 Sept 2021
Identified the allegation that staff failed to seek timely medical attention for a resident after an unwitnessed fall, resulting in a serious injury and eventual death. A civil penalty related to the death was issued.
04 Aug 2025
04 Aug 2025
Found staff records incomplete and deficiencies cited; resident records complete; medications centrally stored and inaccessible; hot water 108°F and ambient temperature 73°F; fire and carbon monoxide detectors operable; fire extinguisher ready in common areas; food supplies adequate; first aid kit complete; quarterly drills conducted; required posters posted.
§ 9058
§ 87412(a)
20 Dec 2021
20 Dec 2021
Investigated case-management matters related to a pending civil action; confirmed a conspicuously posted notice about administrative action and that residents and their representatives were notified on 12/17/2021. Observed no health, safety, or personal rights violations during the unannounced visit, and an exit interview was conducted with the administrator.
01 Jul 2025
01 Jul 2025
Investigated an incident involving a resident's death, discussed the resident's recent condition with the administrator, and requested the resident's file and death certificate to be emailed by 07/02/25 at 5 PM. Found no deficiencies related to the incident, noted that further analysis was needed, and conducted an exit interview.
§ 9058
08 Jul 2025
08 Jul 2025
Imposed an immediate exclusion order preventing the individual from working, living in, or having contact with clients at any licensed residential setting. Staff were informed, and an exit interview was conducted.
§ 9058
18 Sept 2024
18 Sept 2024
Identified an incident where a resident left without supervision, resulting in injury and hospitalization.
§ 80078(a)
13 Sept 2024
13 Sept 2024
Confirmed immediate exclusion order for individual from all facilities.
01 Aug 2024
01 Aug 2024
Found that staff at the facility were properly trained and residents felt safe and well-cared for, with no issues identified.
12 Mar 2024
12 Mar 2024
Identified deficiencies in supervision and care resulted in a resident leaving unattended, leading to a follow-up visit and citation.
§ 87705(c)(4)
07 Dec 2023
07 Dec 2023
Found complaint of late refund after resident's death to be substantiated during inspection.
§ 1569.652(c)
26 Oct 2023
26 Oct 2023
Reviewed allegations of staff discussing residents' information via phone call, but found insufficient evidence to support the claim.
13 Sept 2023
13 Sept 2023
Investigated a complaint about a $1650 immediate rent increase without a 60-day notice, found insufficient evidence to prove the allegation.
30 Aug 2023
30 Aug 2023
Investigated claims of severe falls due to staff neglect, untimely notification of a resident's authorized representative, and disrepair of flooring; all allegations were unsubstantiated due to insufficient evidence.
08 Aug 2023
08 Aug 2023
Inspection conducted at the facility found no deficiencies and confirmed that residents are receiving proper care and services.
04 May 2023
04 May 2023
Conducted a health and safety check resulting in no deficiencies cited during the inspection.
09 Feb 2023
09 Feb 2023
No deficiencies were found following the unannounced health check conducted by the Licensing Program Analyst.
09 Nov 2022
09 Nov 2022
Confirmed no deficiencies during health check inspection.
26 Jul 2022
26 Jul 2022
Confirmed no deficiencies observed during inspection.
04 May 2022
04 May 2022
Conducted a health and safety inspection; no violations observed; facility in compliance.
09 Mar 2022
09 Mar 2022
Confirmed no deficiencies found during the inspection.
07 Mar 2022
07 Mar 2022
Discussed resident's medical history, staff training, exception request, accuracy of device, medication interaction, protocol adjustment, and daily care plan during office meeting.
20 Dec 2021
20 Dec 2021
Confirmed no immediate violations or deficiencies found during the visit.
29 Sept 2021
29 Sept 2021
Confirmed a violation of regulations leading to a resident's serious injury and subsequent death, resulting in a civil penalty.
02 Jul 2021
02 Jul 2021
Confirmed no violations were observed during the inspection.
07 Jan 2021
07 Jan 2021
Found multiple violations during inspection, resulting in citations and civil penalty.
01 Dec 2020
01 Dec 2020
Confirmed allegations of failure to provide proper care and supervision, resulting in a serious injury to a resident.
§ 1569.269(a)(6)
§ 1569.312(e)
§ 87465(g)
30 Jul 2020
30 Jul 2020
Confirmed a resident experienced a stroke and was taken to the hospital for evaluation, with no deficiencies cited during the follow-up call.
10 Jun 2020
10 Jun 2020
Reviewed incident occurrence and conducted Case Management visit via telephone due to COVID-19 precautions. Requested resident's plan of care, physician's report, and discharge medical records.
05 Mar 2020
05 Mar 2020
Confirmed lack of activities in the memory care unit and blocked walkways as reported.
§ 87405(a)
22 Oct 2019
22 Oct 2019
Confirmed termination of staff member due to a required criminal record exemption not obtained.
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Vista Roseville Senior Living
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